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Showing 1 to 19 of 19 Apps
LiveHelpNow

LiveHelpNow

  • 30 Days Free Trial
8.2
1 Reviews
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Enhance sales and loyalty with integrated live chat and support tools. Show more

LiveHelpNow is a comprehensive suite of online customer service tools designed to enhance sales and foster customer loyalty for businesses of all sizes. By making your sales and support teams readily accessible through live chat, text (SMS), Facebook Messenger, support tickets, or a searchable self-help portal, LiveHelpNow ensures exceptional customer interactions. Secure transactions directly from chat or email with PCI and HIPAA-compliant forms integrated into the suite. The platform allows real-time tracking and improvement of customer satisfaction (CSAT) scores through instant feedback and surveys. Even when short on staff, LiveHelpNow's Chat Bot can manage a large volume of customer requests without human intervention. With automatic translation, the app supports customers speaking any language, expanding your business's global reach. Additionally, real-time tracking of conversions influenced by customer service agents provides valuable insights into product trends and business direction. To experience the capabilities of LiveHelpNow, attend a live demo or contact them at 877-548-3001.
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Social media integration
Email support
Real-time feedback
Real-time conversion tracking
Automated translation
Sms support
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LiveChat + Customer Insight

LiveChat + Customer Insight

  • 14 Days Free Trial
6.7
26 Reviews
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Enhance sales with AI-powered chat for seamless customer support. Show more

LiveChat + Customer Insight is an intuitive app designed to transform the way businesses interact with their customers online. It provides a seamless platform for addressing customer inquiries related to shopping, shipping, returns, and more, offering swift and convenient solutions. By integrating LiveChat into your online store, you can start engaging with customers from day one, providing personalized shopping assistance that enhances their overall experience. The app leverages detailed customer insights to tailor interactions, making each conversation more meaningful and relevant. Additionally, with integrated AI capabilities, communication is not only accelerated but also made more efficient, allowing businesses to handle more customer queries simultaneously. Overall, LiveChat + Customer Insight serves as a virtual shopping assistant that not only supports customers but also helps businesses drive sales effectively.
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Customer details
Ai-powered chat
Seamless support
Live conversations
Virtual assistant
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FAQ by POWR

FAQ by POWR

  • Free Plan Available
9.1
9 Reviews
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Easy-to-use FAQ accordion, no coding needed, customizable, with 24/7 support. Show more

FAQ by POWR is an intuitive app designed to streamline the process of finding answers to common questions with a simple accordion-style FAQ. Compatible with the Storefront Page Builder, it requires no coding or sign-up for installation, ensuring a hassle-free setup. Customization is entirely free, and users can easily publish their FAQs on selected pages. With fast 24/7 customer support, assistance is readily available for any questions or setup issues. POWR, the creator of this app, offers a suite of 60 easy-to-use and customizable website apps aimed at helping businesses grow online, integrating seamlessly with BigCommerce and other favorite software tools. Trusted by major names like SpaceX, NASA, and Harvard University, POWR's apps have been implemented on over 12 million websites globally. Based in San Francisco, CA, the POWR team operates with team members spanning 22 countries.
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Ulai AI Chat, Carts & Campaign

Ulai AI Chat, Carts & Campaign

  • Free Plan Available
  • 7 Days Free Trial
9.1
2 Reviews
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Ulai: ChatGPT-driven conversational commerce enhancing engagement and boosting sales. Show more

Ulai is a cutting-edge conversational commerce platform powered by ChatGPT, designed to enhance customer engagement across the purchase journey. By offering personalized interactions, Ulai streamlines product discovery and supports multiple languages, fostering a more inclusive and effective shopping experience. The app excels in addressing pre-purchase concerns, helping to minimize refunds while simultaneously driving higher customer engagement and orders. Its intelligent system boosts average order value (AOV) by delivering tailored product recommendations that meet individual customer preferences. Ulai not only increases revenue but also efficiently scales customer support, making it a valuable tool for businesses aiming to enhance their commerce strategies with AI-driven solutions.
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Tailored recommendations
Product discovery
Personalized interactions
Vernacular support
Pre-purchase management
Efficient support scaling
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Free Call

Free Call

  • Free Plan Available
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"Instant calls and messages from your website to your phone." Show more

Free Call is an innovative app designed to enhance user engagement by minimizing distractions that typically lead users away from their browser. By integrating this seamless widget into your website, you can keep visitors focused and encourage them to initiate calls or messages with just a click. This direct interaction allows you to receive communications straight to your cell or landline, facilitating immediate and personal customer connections. Free Call offers an effective solution to boost your service and sales by ensuring customers have an easy and accessible way to reach you. In turn, this enhances customer satisfaction and supports business growth. Maintain a constant connection with your audience and keep them engaged on your site with Free Call.
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Instant calls
Website messaging
Browser widget
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Live Chat: WhatsApp & Facebook by POWR

Live Chat: WhatsApp & Facebook by POWR

  • Free Plan Available
6.9
5 Reviews
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Real-time customer chat via WhatsApp and Facebook, no coding needed. Show more

Live Chat: WhatsApp & Facebook by POWR is a seamless solution for businesses looking to enhance customer interaction through real-time chat on popular platforms like WhatsApp, Telegram, and Facebook Messenger. This user-friendly app requires no coding for installation, making it easy to customize and deploy across your chosen web pages. With fast, round-the-clock customer support, users can confidently navigate any questions or setup hurdles. Developed by POWR, a leading provider of customizable online growth tools, the app is part of a robust suite of applications aimed at helping businesses of all sizes thrive online. With over 60 cloud-based apps available, POWR's integrations, notably with BigCommerce, are utilized by more than 12 million websites worldwide, including big names like SpaceX and Harvard University. Based in San Francisco, POWR's global team spans 22 countries, emphasizing both accessibility and widespread support. Whether for lead collection or conversion optimization, this app offers a powerful, accessible means to connect with and support your customers.
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Easy installation
Real-time chat
Customizable integration
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DeskMoz 24x7 Live Chat Agents

DeskMoz 24x7 Live Chat Agents

8.2
2 Reviews
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24x7 live chat agents for sales support on BigCommerce stores. Show more

DeskMoz 24x7 Live Chat Agents offers a seamless blend of customer support and sales lead generation tailored for BigCommerce stores. By deploying custom-trained human agents around the clock, DeskMoz ensures that your store visitors' inquiries are addressed promptly, helping them make informed buying decisions. The service isn't just for potential customers; existing buyers can also get assistance with questions related to shipping, order status, and more. Boasting a team of experienced chat professionals, DeskMoz delivers high-quality interactions, achieving over 90% CSAT scores. With an average response time of less than 45 seconds, the app distinguishes itself by offering real-time chat support and transcripts, all within two days of setup. DeskMoz is your 24x7 sales and support manager, enhancing customer engagement and satisfaction. Get started with a 10-day free trial and experience the difference of real human interaction over bots.
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Lead generation
Fast setup
24x7 live chat
Customer support
Real-time transcripts
Custom trained agents
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Callexa Feedback

Callexa Feedback

  • Free Plan Available
8.2
2 Reviews
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Single-click surveys to measure and enhance customer satisfaction. Show more

Callexa Feedback is an innovative app designed to streamline customer feedback collection through a simple, one-click survey utilizing the established "Net Promoter® Score" (NPS) methodology. This app measures how likely your customers are to recommend your business to others, providing more reliable insights than traditional star ratings, as customers willingly put their credibility on the line. With a customizable survey template, Callexa Feedback is optimized for easy integration with most email clients, webmail services, and web browsers. The app allows for personalization with custom text, salutations, and your company logo, eliminating the need for complex scripting. Users can enhance their surveys by adding follow-up questions or tags for a more in-depth understanding of customer opinions. Callexa Feedback’s user-friendly dashboard provides real-time updates on incoming feedback, while detailed reports assist in evaluating service quality, making it easier to track and improve overall performance based on customer responses.
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Customizable templates
Detailed reports
Single-click surveys
Automated nps surveys
Scoring dashboard
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Reacho

Reacho

  • Free Plan Available
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Reacho: Unlimited, seamless support for eCommerce growth and customer satisfaction. Show more

Reacho is the ultimate eCommerce support solution, offering a comprehensive platform designed to streamline customer interactions and enhance business operations. Unlike traditional models, Reacho offers its services free forever, with no per-agent or per-ticket fees, empowering businesses to scale without financial constraints. It consolidates multiple communication channels such as email, SMS, and push notifications into a singular, user-friendly interface, enabling faster responses and improved customer experiences. Equipped with a suite of tools like helpdesk ticketing, live chat, and a self-service knowledge base, Reacho ensures 24/7 engagement and support. This feature-packed solution supports unlimited agents and tickets, making it ideal for startups and large enterprises alike. By removing the burden of expensive software, Reacho allows businesses to focus on growth and customer satisfaction. As a partner in growth, Reacho is committed to creating happy customers and driving sustainable business success.
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Live chat
Multichannel support
Knowledge base
Unlimited agents
24/7 engagement
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Gorgias

Gorgias

  • 7 Days Free Trial
7.5
29 Reviews
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Streamline support, boost sales with Gorgias: your all-in-one helpdesk solution. Show more

Gorgias is a powerful help desk and live chat application specifically designed for online stores, providing a seamless and efficient customer support experience. Trusted by over 30,000 support agents, it consolidates all support requests from various channels into a single platform, allowing for quicker responses and transforming support operations into a profit-generating center. Its integration with BigCommerce enables effortless connection between your store and the helpdesk, offering complete customer visibility on support tickets and the addition of live chat on your website. By offering support on every channel, Gorgias cuts customer support time by 50% and manages ticket backlogs with ease through automation. Beyond enhancing support efficiency, it also helps increase conversions and revenue while providing insightful tracking of support performance and revenue statistics. Gorgias is an essential tool for online retailers aiming to deliver exceptional customer service and drive business growth.
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Performance tracking
Live chat integration
Centralized support platform
Automated ticket handling
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CRM and Helpdesk by 3Dsellers

CRM and Helpdesk by 3Dsellers

  • Free Plan Available
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Centralize customer inquiries and manage orders for seamless e-commerce. Show more

CRM and Helpdesk by 3Dsellers is your comprehensive solution for managing customer interactions and streamlining your e-commerce operations. This versatile platform centralizes customer inquiries, enabling you to handle all communications from a single, convenient location. Seamlessly coordinate orders and ensure top-notch customer service with integrated tools that enhance your team's efficiency and collaboration. With the ability to control and monitor teammates’ activities, you gain valuable insights into performance and customer engagement. Designed with e-commerce businesses in mind, the app simplifies complex processes, saving you time and boosting customer satisfaction. Whether you're a small startup or a large enterprise, CRM and Helpdesk by 3Dsellers provides everything you need to elevate your business management.
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Order management
Centralized inquiries
Teammate control
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Application Form by POWR

Application Form by POWR

  • Free Plan Available
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Effortlessly manage job applications and affiliates with customizable smart forms. Show more

Application Form by POWR is a versatile tool designed to streamline the management of applicants for jobs, brand ambassador roles, and affiliate or wholesale programs. This app allows you to effortlessly collect and manage applications using customizable Smart Forms with robust integrations. It pairs seamlessly with the POWR Job Board and doesn't require any coding or sign-up, as installation is automatic. With this app, you can customize forms for free, publish them, and choose where to install them on your website, ensuring you never miss an application. POWR also offers user-friendly 24/7 customer support, making it easier to set up and manage your application forms. As part of POWR's suite of 60 cloud-based applications, this app is trusted by over 12 million websites globally, including notable names like SpaceX, NASA, and Harvard University. Whether you're a small business or a large enterprise, POWR's applications can help you grow online by boosting lead collection and conversions.
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Integration capabilities
Automatic installation
Application management
Customizable smart forms
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CartConvert

CartConvert

  • 14 Days Free Trial
9.1
1 Reviews
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Convert abandoned carts into sales with real-time SMS support. Show more

CartConvert is a revolutionary app designed to transform abandoned shopping carts into successful sales. It addresses the common problem of abandoned checkouts by employing live support agents who engage with potential customers in real-time through SMS. This personal touch helps shoppers complete their purchases, providing a significant boost to your store's conversion rates. Unlike traditional marketing automations that only capture a small percentage of abandoned carts, CartConvert’s approach targets the remaining 90% with effective, compliant outreach. Acting as brand ambassadors, the live agents offer tailored support, significantly enhancing the customer experience. On average, CartConvert empowers businesses to recover up to 30% of abandoned checkouts, thereby improving customer satisfaction and increasing revenue. Discover the impact of live support and elevate your sales conversion today with CartConvert!
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Checkout recovery
Real-time sms outreach
Live support agents
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Feedback Survey by POWR

Feedback Survey by POWR

  • Free Plan Available
8.2
3 Reviews
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Effortlessly collect feedback with customizable, no-code surveys by POWR. Show more

Feedback Survey by POWR is an intuitive tool designed to effortlessly collect post-purchase feedback and other valuable insights through customizable surveys. This user-friendly app allows you to build professional surveys in minutes without any coding or sign-up requirements, with automatic installation ensuring a seamless experience. Simply customize your survey form for free, publish it, and choose the pages for deployment. Amplify its functionality by integrating with any app supported by Zapier, streamlining your data collection process. Benefit from fast 24/7 customer support to address any queries or assist with setup. Part of the highly-regarded POWR suite of over 60 cloud-based website apps, this tool is ideal for businesses looking to enhance online growth, trusted by global giants like SpaceX, NASA, and more. Headquartered in San Francisco and supported by an international team, POWR is committed to making digital tools accessible and effective for businesses worldwide.
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Customizable surveys
No-code integration
Limit submissions
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Worktual Connector

Worktual Connector

  • Free Plan Available
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"Seamlessly sync and integrate customer data from BigCommerce to Worktual." Show more

Worktual Connector is a powerful tool designed to streamline customer engagement and data management for store owners using BigCommerce. By integrating the Worktual Chat Widget, it enhances customer interaction directly on your online store, providing seamless communication solutions in real-time. The app automates the synchronization of customer data between BigCommerce and Worktual, effectively eliminating the need for tedious manual data imports. This integration not only saves valuable time but also ensures that your customer information is accurate and up-to-date. With Worktual Connector, store owners can focus more on growing their business rather than getting bogged down by backend tasks. Enhance your store’s efficiency and improve customer satisfaction with this cutting-edge connectivity solution.
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Seamless data sync
Integrate customer data
Add chat widget
Eliminate manual tasks
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Product Questions by FreshClick

Product Questions by FreshClick

  • 7 Days Free Trial
8.2
2 Reviews
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Enhance product pages with customer Q&A for informed purchases. Show more

Product Questions by FreshClick is a transformative app designed to enhance customer interaction and satisfaction on your e-commerce platform. The app seamlessly integrates a dedicated tab or shortcode on each product page, where customers can post queries and receive detailed answers. This direct communication channel allows potential buyers to make informed purchasing decisions by accessing relevant information and insights from both previous customers and the sellers. By facilitating a transparent exchange of product details, the app not only boosts conversion rates but also minimizes return rates by addressing customer concerns upfront. The enriched dialogue fosters customer confidence, ensures clarity, and ultimately leads to a better shopping experience, making Product Questions by FreshClick an essential tool for any online retailer.
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Product page integration
Customer q&a
Question submission
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Click To Call Button by Elfsight

Click To Call Button by Elfsight

  • Free Plan Available
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Enable direct calls from your website with a single click. Show more

The Click To Call Button by Elfsight is a user-friendly widget designed to streamline communication between your website visitors and your business. With just a click on the phone icon, mobile users can initiate a call, while desktop users can view your phone number along with additional contact details. The widget allows for customization, enabling you to choose specific pages for its display and set triggers based on visitor groups. By promoting direct communication, this app aims to enhance sales, generate leads, and maintain an easy-to-reach customer service experience. As part of the Elfsight Apps suite, the Click To Call Button integrates seamlessly with your website, offering diverse functionality enhancements. Setting up the widget is straightforward and includes free support from Elfsight's team. Ideal for BigCommerce sites, it can be installed quickly with a few simple steps, making your business more accessible to potential clients.
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Customizable widget
Desktop number display
Direct call feature
Mobile call initiation
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Zendesk Connector by agnoStack

Zendesk Connector by agnoStack

  • Free App
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Enhance Zendesk with integrated commerce support for optimal agent efficiency. Show more

Zendesk Connector by agnoStack is a powerful tool designed to seamlessly integrate transactional commerce functionalities within the Zendesk platform, enhancing customer support efficiency. This app enables support agents to access detailed order and customer information directly within Zendesk, streamlining workflows and reducing the need to switch between multiple systems. It offers a scalable solution that grows with your business, ensuring that you can consistently provide top-tier service as your customer base expands. By uniting commerce data and support interactions, Zendesk Connector helps improve turnaround times and enriches the overall customer experience. The app's user-friendly interface and robust integration capabilities make it an indispensable asset for businesses aiming to optimize their support operations. With Zendesk Connector by agnoStack, support teams are empowered to handle customer inquiries swiftly with all the needed information at their fingertips.
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Omni-channel support
Order data management
Integrated commerce support
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eDesk

eDesk

  • 14 Days Free Trial
(1/5)
1 Reviews
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Centralized AI Help Desk: Streamline eCommerce support with eDesk's powerful features. Show more

eDesk is an AI-powered help desk designed to streamline eCommerce customer service by centralizing all customer queries and order details into a single, user-friendly dashboard. Its intelligent system classifies incoming messages based on various criteria such as content and order status, allowing for easy prioritization and assignment to team members. With seamless integration across all marketplaces and sales channels, eDesk provides a comprehensive view of customer interactions, automatically attaching relevant product, order, and delivery information to each query. The app's AI-powered sentiment analysis offers insights into customer mood, while at-a-glance message summaries provide a quick overview of interaction threads. Additionally, eDesk enhances efficiency with advanced templates and an innovative HandsFree feature, suggesting appropriate responses or automatically handling specific queries without user intervention. This makes eDesk a valuable tool for improving response times and ensuring customer satisfaction across all eCommerce platforms.
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Automated responses
Centralized dashboard
Sentiment analysis
Advanced templates
Ai message classification
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