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Reacho

Develop by reacho.com
Free plan available

Reacho: Unlimited, seamless support for eCommerce growth and customer satisfaction.

Live chat
Multichannel support
Knowledge base
Unlimited agents
24/7 engagement
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About Reacho

Launched Oct 04, 2024

Categories

Marketing Automation

Built by reacho.com

Support Portal Tutorial Document

Introduction Video

Description

Free eCommerce customer support software with unlimited agents & tickets, unifying email, SMS, and push support in one platform.

Reacho: The Ultimate eCommerce Support Solution

Key Highlights:

Why Choose Reacho?

Free Forever, Unlimited Possibilities

Reacho eliminates the burden of per-agent or per-ticket fees. With unlimited agents and tickets, it's designed to empower businesses of all sizes, from startups to large enterprises, without financial constraints.

Streamlined Multichannel Support

No more juggling multiple tools. Reacho brings all customer interactions—email, SMS, and push notifications—into one user-friendly platform, ensuring faster responses and better customer experiences.

Tools Built for 24/7 Engagement

Whether it's resolving tickets with a helpdesk, engaging visitors through live chat, or providing self-service via a knowledge base, Reacho equips you with powerful tools to deliver stellar support around the clock.

Scale Without Limits

Say goodbye to expensive software and hello to growth. Reacho's free, feature-packed solution allows you to focus resources on what matters most—building your eCommerce business.

Reacho is your partner in creating happy customers and driving sustainable business growth.

Pros

  • Offers a free-forever model with no per-agent or per-ticket fees, making it cost-effective for businesses of all sizes.
  • Provides unlimited agents and tickets, allowing for scalability without additional costs.
  • Integrates multichannel support (email, SMS, push notifications) into a single platform, making customer interactions more efficient.
  • Includes 24/7 engagement tools such as helpdesk, live chat, and a knowledge base for comprehensive support solutions.
  • Eliminates the need for multiple tools, simplifying the customer support process for eCommerce businesses.

Cons

  • Lack of user reviews and community feedback might suggest limited adoption or visibility in the market.
  • Potential hidden costs or limitations not detailed in the app's description could become apparent with extended use.
  • As a newer solution, there may be fewer integrations with third-party applications compared to more established competitors.
  • Some features, while robust, could be too complex for smaller startups with minimal customer support experience.

Key Features

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