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Showing 1 to 20 of 5 Apps
Yuma AI

Yuma AI

  • 30 Days Free Trial
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"Automate and enhance BigCommerce support with Yuma AI’s expert solutions." Show more

Yuma AI is a premier application designed to revolutionize customer support for BigCommerce merchants by leveraging cutting-edge artificial intelligence. The app excels in automating the resolution of over 50% of customer support tickets, significantly enhancing the speed, quality, and consistency of responses. By efficiently managing demand surges and ensuring 24/7 availability, Yuma AI helps businesses maximize the cost efficiency of their customer service operations. Yuma stands out as a specialist in AI-driven e-commerce support, having successfully resolved over one million tickets in 2024 alone. Trusted by over 100 brands, Yuma AI is supported by prominent backers including Y Combinator and AI Grant, underlining its reputation and effectiveness in the industry. Whether handling everyday queries or managing high-demand periods, Yuma AI provides a reliable, scalable solution for modern e-commerce challenges.
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Ticket automation
Support enhancement
Cost efficiency
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Chatway Live Chat

Chatway Live Chat

  • Free Plan Available
9.1
3 Reviews
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Enhance customer service with Chatway's live chat and helpdesk solutions. Show more

Chatway Live Chat is a robust customer support tool designed to enhance the user experience on your website. It provides a seamless live chat and helpdesk solution that empowers businesses to engage with their visitors more effectively. With Chatway, you can boost customer satisfaction through an array of intuitive live chat features. The app offers a flexible pricing model, including a free plan for solo users and a Pro Plan for $15 per month, or $9 per month when billed annually per agent, complete with a 14-day free trial. This makes Chatway an ideal solution for both individual users and growing teams seeking advanced support capabilities. By adopting Chatway, businesses can transform their customer interaction strategy, ensuring timely and personalized assistance for every website visitor.
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Customizable widget
Multi-channel integration
Live chat
Mobile apps
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Acumatica Cloud ERP

Acumatica Cloud ERP

  • Free App
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"Manage eCommerce seamlessly with integrated cloud ERP for BigCommerce." Show more

Acumatica Cloud ERP is a comprehensive solution designed to streamline the management of your BigCommerce store, integrating various aspects of your retail operations into one cloud-based platform. With the Retail-Commerce Edition, you can efficiently handle products, orders, customer interactions, inventory, fulfillment, returns, customer support, and accounting. The app allows businesses to unite eCommerce, CRM, and business management, supporting both retail and wholesale pricing, self-service enhancements, and a unified view of customer orders. It enables data aggregation from multiple sources, providing actionable insights into trends, inefficiencies, and profitability to aid strategic decision-making. Acumatica Cloud ERP is particularly focused on improving fulfillment processes to boost customer satisfaction, offering features such as omnichannel sales and flexible payment options. Additionally, it helps businesses build brand loyalty through promotions, loyalty programs, and special offers, all while ensuring security with bank-level precautions and PCI compliance.
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Inventory management
Crm integration
Secure transactions
Data analytics
Omnichannel sales
Trend spotting
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LiveChat + Customer Insight

LiveChat + Customer Insight

  • 14 Days Free Trial
6.7
26 Reviews
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Enhance sales with AI-powered chat for seamless customer support. Show more

LiveChat + Customer Insight is an intuitive app designed to transform the way businesses interact with their customers online. It provides a seamless platform for addressing customer inquiries related to shopping, shipping, returns, and more, offering swift and convenient solutions. By integrating LiveChat into your online store, you can start engaging with customers from day one, providing personalized shopping assistance that enhances their overall experience. The app leverages detailed customer insights to tailor interactions, making each conversation more meaningful and relevant. Additionally, with integrated AI capabilities, communication is not only accelerated but also made more efficient, allowing businesses to handle more customer queries simultaneously. Overall, LiveChat + Customer Insight serves as a virtual shopping assistant that not only supports customers but also helps businesses drive sales effectively.
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Customer details
Ai-powered chat
Seamless support
Live conversations
Virtual assistant
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Order Tracking and Returns by WeSupply

Order Tracking and Returns by WeSupply

  • Free Plan Available
8.2
3 Reviews
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Streamline retail operations with automated order tracking and self-service returns. Show more

Order Tracking and Returns by WeSupply is an innovative post-purchase customer experience automation platform tailored for the retail sector. This powerful tool helps retailers significantly reduce customer support inquiries through its features like pre-purchase delivery prediction, automated shipping tracking, proactive notifications, and a self-service returns process. With integration to over 1000 carriers, WeSupply connects retailers with top-tier last-mile couriers, freight services, and white-glove delivery providers. By enabling self-service returns and providing clear notifications, retailers can boost their operational efficiency by 20% and transform product returns into exchanges or store credit, enhancing profitability by up to 95%. The platform consolidates all data, saving up to 15 hours weekly on support-related tasks and fostering data-driven decisions. Notable outcomes include a 23% reduction in customer service costs, a 66% email notification open rate, a 21% click-through rate, and a 32% increase in customer satisfaction.
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Self-service returns
Delivery notifications
Automated order tracking
Try for Free
Webkul Helpdesk Support‑UVdesk

Webkul Helpdesk Support‑UVdesk

  • $36 / Month
  • 30 Days Free Trial
8
20 Reviews
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Customer support with social media & marketplace [eBay,amazon] Show more

Webkul Helpdesk Support-UVdesk is a comprehensive helpdesk solution designed to centralize customer support inquiries across multiple channels. With seamless integration with Shopify, merchants can effortlessly access order details for real-time order validation and manage multiple Shopify stores from a single platform. The app offers personalized templates and automated workflows to enhance efficiency and reduce response times, allowing support teams to deliver faster and more effective solutions. UVdesk ensures streamlined customer support management by providing a unified dashboard for monitoring inquiries and evaluating support staff performance. This enhanced oversight helps boost productivity and fosters better customer relationships. Additionally, features like custom forms allow customers to easily submit queries directly from the Shopify storefront, resulting in a smoother support experience. Overall, Webkul Helpdesk Support-UVdesk is an invaluable tool for businesses looking to optimize their customer support processes and elevate customer satisfaction.
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Social media integration
Ticket conversion
Marketplace integration
Service ticket management
Support workflow automation
Multi-channel support
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Aisq: Auto Customer Support

Aisq: Auto Customer Support

  • $24.99-$199.99 / Month
  • 1 Days Free Trial
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Automated customer support driving customer satisfaction. Show more

Aisq: Auto Customer Support is a streamlined application designed to transform your customer support experience by integrating support emails into a unified ticketing system. This powerful tool offers automated responses and action suggestions based on real-time access to customer orders, facilitating quick and informed decisions. By simplifying support management, Aisq helps businesses save valuable time and money, allowing support staff to respond and act on tickets with just one click. The app automatically generates tickets accompanied by intelligent responses and recommended actions, significantly reducing response time and enhancing customer satisfaction. Say goodbye to the tedious task of manually handling customer emails and inquiries, and embrace a more efficient approach with Aisq. Perfect for businesses looking to elevate their customer service while optimizing operational efficiency, Aisq is an essential addition to any support team.
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Automated responses
Unified ticketing system
Action suggestions
Customer order access
One-click response
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POWR: Customer Support Request

POWR: Customer Support Request

  • $9.99-$89.99 / Month
  • Free Plan Available
7.1
3 Reviews
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Simplify your customer support & customer service inquiries Show more

POWR: Customer Support Request is a streamlined solution designed to simplify the way businesses handle customer service inquiries. By eliminating the complexities and costs associated with traditional helpdesk software, this app offers an accessible alternative for businesses seeking to enhance customer retention through exceptional service. Even if you’re using platforms like Zendesk or Salesforce, POWR seamlessly integrates to ensure your support system remains cohesive and efficient. With features such as instant submission alerts, custom auto-responder emails, and a centralized dashboard, managing support requests becomes a breeze. The app also allows for advanced customization, including the use of conditional logic to appropriately segment customers and tailor the support request flow. POWR empowers businesses to focus on building strong customer relationships without getting bogged down by technical barriers.
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Conditional logic
Centralized dashboard
Crm integration
Instant alerts
Custom auto-responder
Advanced controls
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My AskAI: AI Support Agent

My AskAI: AI Support Agent

  • $149 / Month
  • New
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"AI Support Agent: Boost Shopify Store Efficiency & Customer Satisfaction" Show more

My AskAI: AI Support Agent is a cutting-edge solution designed specifically for Shopify store owners who want to streamline their customer support operations. This cost-effective AI tool is your go-to assistant for managing support tickets and live chats efficiently, allowing businesses to focus more on growth. By being thoroughly trained on all your Shopify products and pages, My AskAI provides instant answers to customer inquiries about orders, deliveries, and account information. With a quick and easy setup, you can connect your Shopify store seamlessly, ensuring a smooth transition. The app also integrates flawlessly with existing support platforms like Gorgias, Email, and Zendesk, supporting both live chat and email communication channels. Additionally, My AskAI offers valuable insights and analytics on customer interactions, empowering you to enhance your customer service strategies continuously. Plus, its intelligent design ensures a smooth handover to human agents, supporting multilingual interactions, auto-tagging, and offering an insights dashboard for refined reply improvements.
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Multi-channel support
Auto-tagging
Ai customer support
Shopify product training
Live data access
Support platform integration
Install App
bd Chat ‑ AI Customer Support

bd Chat ‑ AI Customer Support

  • $4.9-$49.9 / Month
  • 3 Days Free Trial
8.2
4 Reviews
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100% FREE Customer support made immediate and powerful! Show more

BoudrawAI - Sales & Orders Bot revolutionizes the way customers engage with online stores by offering an intelligent, 24/7 AI agent. This advanced bot assists with product research, comparisons, order updates, and general inquiries, continuously learning and evolving to minimize the need for human intervention. With features like knowledge gathering from chats, it seamlessly adapts to your business needs over time. BoudrawAI also offers extensive reporting and alerts, allowing businesses to swiftly respond to customer requests. The app enhances branding through customization options, ensuring the AI agent aligns with your brand identity. Additionally, BoudrawAI integrates with Shopify, effectively managing orders, products, and returns, and even makes AI-powered phone calls to customers for updates. This comprehensive solution optimizes customer service, making it easier than ever to meet the dynamic needs of your business.
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Shopify integration
Order updates
Product research
24/7 ai agent
Knowledge gathering
Branding customisation
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All In One Support Button

All In One Support Button

  • $5 / Month
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One-click customer support via social media

Customizable branding
Multi-platform support
One-click access
Install App
GA: Customer Support Forms

GA: Customer Support Forms

  • Free Plan Available
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Effortless Custom Forms for Streamlined Customer Support Show more

GA: Support Forms is an innovative application designed to elevate your business's workflow and customer engagement through customizable and responsive forms. Its user-friendly interface, complete with drag-and-drop functionality, allows you to effortlessly create personalized forms without any coding skills. Choose from a wide selection of templates to suit your brand and needs, ensuring a professional appearance that resonates with your audience. With instant email notifications, you'll never miss a submission, enabling prompt responses to customer queries and feedback. The app's robust analytics tools provide valuable insights into form performance, allowing you to refine your strategies and improve customer interactions. Trusted by businesses of all sizes, GA: Support Forms offers a seamless way to manage support requests efficiently and effectively.
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Email notifications
Performance tracking
Intuitive interface
Drag-and-drop
Robust analytics
Rich templates
Install App
Customer Support

Customer Support

  • Free App
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Effortlessly create customized forms; connect, manage, and enhance support workflows. Show more

Support Forms is a powerful app designed to help businesses of all sizes create, customize, and manage support forms with ease. Its intuitive drag-and-drop builder and variety of customizable templates mean no coding skills are needed to build powerful, brand-aligned forms. Businesses can effortlessly handle customer support requests, feedback, and inquiries, streamlining communication and data capture. With advanced form logic and in-depth performance insights, you can refine your forms to better meet your organization's needs. Support Forms also integrates seamlessly with popular email marketing platforms like Mailchimp and GetResponse, enhancing your workflow efficiency. Whether you are a small business or a large organization, Support Forms simplifies the process of managing essential data and improving user experience.
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Customizable templates
Drag-and-drop builder
Performance insights
Email platform integration
Advanced form logic
Add to Site
Remarkable AI: 24/7 Support

Remarkable AI: 24/7 Support

  • $1000-$900 / Month
  • Free Plan Available
  • 14 Days Free Trial
8.2
16 Reviews
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Supercharge your social media sales and customer support Show more

Chatdesk: 24/7 Support is your go-to solution for delivering exceptional customer service as your business expands. Utilizing cutting-edge AI and a team of US-based customer support experts, Chatdesk efficiently handles customer inquiries across social media, email, chat, and SMS. By identifying and training passionate followers of your brand, Chatdesk ensures your customers receive personalized and effective assistance while managing scheduling and quality control seamlessly. With the peak shopping season around the corner, their on-demand experts are geared up to meet your increased support needs. Integrate seamlessly with your existing helpdesk, ecommerce platforms, and social channels, and ensure 24/7 coverage, including weekends and holidays. Chatdesk enables you to scale one-on-one customer engagement, enhance conversions, and maintain a high customer satisfaction rate without requiring additional resources.
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Integrates helpdesk tools
Answer questions cross-channel
24/7 on-demand support
Scale customer engagement
Boost conversions effortlessly
Install App
Belco: Customer Service Software for Online Stores

Belco: Customer Service Software for Online Stores

  • Free App
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Effortlessly enhance ecommerce support with Belco's all-in-one platform. Show more

Belco is a powerful customer service software tailored for online stores aiming to enhance their support capabilities. Seamlessly integrating with Ecwid, this all-in-one communication platform centralizes voice, chat, and email interactions for efficient management. Belco's features include customer recognition and order information, ensuring every interaction is personalized and streamlined. Designed to improve response times and elevate customer satisfaction, it offers automation tools to prioritize conversations and minimize manual tasks. Suitable for both small businesses and expanding online stores, Belco scales with your needs, offering valuable insights, reporting, and integrations. By choosing Belco, you can deliver exceptional support, keep customers delighted, and facilitate business growth.
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Centralized dashboard
Automation tools
Insights reporting
Order information
Integrated communication
Customer recognition
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Login as Customer: Support

Login as Customer: Support

  • $19-$39 / Month
  • Free Plan Available
  • 7 Days Free Trial
6.7
7 Reviews
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Login to customer account from admin panel in one click Show more

The Login As Customer ‑ Magefan app streamlines customer support by allowing administrators or managers to log into customer accounts with ease, either using Multipass or without it. This capability empowers support teams to assist customers effectively by managing orders, resolving issues, and answering questions directly within the customer account interface. Additionally, the app includes features for customers to request support, enhancing customer satisfaction and engagement. Managers can also update customer passwords when assisting with login issues, ensuring smooth and secure access. With its user-friendly interface, the app is a powerful tool for businesses aiming to improve customer service efficiency and effectiveness. Whether troubleshooting or supporting transactions, this extension offers a seamless experience for both customers and support teams.
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Issue resolution
Customer account access
Multipass login
Order assistance
Password change
Install App
Panda WhatsApp‑ Chat + Support

Panda WhatsApp‑ Chat + Support

  • $2.99 / Month
  • 2 Days Free Trial
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Instant WhatsApp Chat, Support, Help Center, Offer Discount Show more

Panda WhatsApp‑ Chat + Support is a dynamic app designed to elevate your business by providing instant and direct communication with your store's visitors via WhatsApp. This app allows potential customers to connect with you just like they would with a friend, ensuring a familiar and comfortable communication platform. By offering direct WhatsApp support, calls, or emails, you can also send abandoned cart links or special offers, significantly boosting your conversion rates and sales. The app not only enhances customer engagement but also encourages users to share your products, amplifying word-of-mouth marketing. Additionally, it supports multiple WhatsApp numbers, allowing for a more flexible and expansive customer support system. This seamless integration is a powerful tool to boost traffic, enhance customer satisfaction, and drive your business revenue.
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Live chat
Customer support
Instant whatsapp chat
Help center
Offer discounts
Abandoned cart link
Install App
Pandabot ‑ ChatGPT Chatbot

Pandabot ‑ ChatGPT Chatbot

  • $19-$99 / Month
  • Free Plan Available
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Elevate Customer Experience and Chat Support with Pandabot Show more

Pandabot - ChatGPT Chatbot is an innovative AI-powered Sales Assistant designed to elevate your online store's customer experience. This smart chatbot seamlessly enhances customer engagement by efficiently addressing support queries, ensuring smooth interactions around the clock. With Pandabot, you can drive conversions and foster unparalleled customer loyalty, creating exceptional shopping experiences for your clients. It syncs seamlessly with your product catalog to provide tailored recommendations, helping customers find exactly what they need. Additionally, the chat widget is fully customizable, allowing you to integrate it perfectly with your store's theme for a cohesive brand experience. Transform how you connect with customers and optimize your sales process effortlessly with Pandabot.
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Product recommendations
Customizable widget
Real-time support
24/7 support bot
Install App
AI support chatbot ‑ GPT4

AI support chatbot ‑ GPT4

  • $44-$149 / Month
  • Free Plan Available
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Support chatbot that knows your products, orders, terms etc. Show more

AI Support Chatbot ‑ GPT4 is an innovative application designed to enhance the customer service experience for online merchants. Leveraging the power of advanced GPT4 technology, this chatbot automatically accesses real-time Shopify product and order data, ensuring swift and precise replies to customer inquiries. The app not only helps in reducing response time but also boosts customer engagement by providing accurate information instantly. Users have the flexibility to train the chatbot with custom instructions and specific business terms to align it with their brand's communication style. Seamless integration with existing product and order data ensures personalized interactions, while the custom branding option allows businesses to maintain consistent brand identity. Additionally, the app features a real-time analytics dashboard, providing valuable insights into customer interactions and enabling merchants to make informed decisions about customer service strategies.
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Real-time analytics
Custom branding
Data integration
Custom instructions training
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WonderChat: AI Support Chatbot

WonderChat: AI Support Chatbot

  • $99.99-$499.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
9.1
2 Reviews
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Easily automate customer support for your store with AI Show more

The Wonderchat app is a powerful tool designed for merchants seeking to enhance their Shopify stores with advanced chatbot capabilities. With this app, store owners can seamlessly integrate their Shopify platform with Wonderchat chatbots, enabling them to access real-time product and order information instantly. This integration not only streamlines customer interactions by providing detailed responses to product inquiries but also empowers chatbots to inform customers about ongoing promotions, boosting engagement. By delivering up-to-date information, the app enhances the overall shopping experience, making it more personalized and efficient. In addition, Wonderchat simplifies the management of customer queries, allowing merchants to focus on other critical aspects of their business. Overall, the Wonderchat app is an essential tool for any Shopify merchant looking to leverage chatbots for improving customer service and sales conversions.
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Product information retrieval
Order information access
Promotion notifications
Install App
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