Taranker.Com Logo
  1. Home
  2. Bigcommerce
  3. Bigcommerce Customer support apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 11 Apps
Chatway Live Chat

Chatway Live Chat

  • Free Plan Available
9.1
4 Reviews
Claim Offer
Claim Offer

Enhance customer service with Chatway's live chat and helpdesk solutions. Show more

Chatway Live Chat is a robust customer support tool designed to enhance the user experience on your website. It provides a seamless live chat and helpdesk solution that empowers businesses to engage with their visitors more effectively. With Chatway, you can boost customer satisfaction through an array of intuitive live chat features. The app offers a flexible pricing model, including a free plan for solo users and a Pro Plan for $15 per month, or $9 per month when billed annually per agent, complete with a 14-day free trial. This makes Chatway an ideal solution for both individual users and growing teams seeking advanced support capabilities. By adopting Chatway, businesses can transform their customer interaction strategy, ensuring timely and personalized assistance for every website visitor.
Show less
Customizable widget
Multi-channel integration
Live chat
Mobile apps
Try for Free
LiveHelpNow

LiveHelpNow

  • 30 Days Free Trial
8.2
1 Reviews
Claim Offer
Claim Offer

Enhance sales and loyalty with integrated live chat and support tools. Show more

LiveHelpNow is a comprehensive suite of online customer service tools designed to enhance sales and foster customer loyalty for businesses of all sizes. By making your sales and support teams readily accessible through live chat, text (SMS), Facebook Messenger, support tickets, or a searchable self-help portal, LiveHelpNow ensures exceptional customer interactions. Secure transactions directly from chat or email with PCI and HIPAA-compliant forms integrated into the suite. The platform allows real-time tracking and improvement of customer satisfaction (CSAT) scores through instant feedback and surveys. Even when short on staff, LiveHelpNow's Chat Bot can manage a large volume of customer requests without human intervention. With automatic translation, the app supports customers speaking any language, expanding your business's global reach. Additionally, real-time tracking of conversions influenced by customer service agents provides valuable insights into product trends and business direction. To experience the capabilities of LiveHelpNow, attend a live demo or contact them at 877-548-3001.
Show less
Social media integration
Email support
Real-time feedback
Real-time conversion tracking
Automated translation
Sms support
Try for Free
Conversant

Conversant

  • Free Plan Available
Claim Offer
Claim Offer

Conversant: AI assistant for seamless product research and customer support. Show more

Conversant is an innovative AI-driven product research assistant designed to transform how customers interact with your product-related data. By seamlessly integrating detailed specifications and documentation into an intuitive conversational interface, it allows users to explore your product catalog effortlessly. Through its powerful semantic search engine, customers can easily find and refine product choices using contextual filtering, and analyze search results to identify the best options available. The app also offers deep dives into product Q&A, complete with source attribution, empowering users to make informed decisions. Additionally, Conversant provides a direct line for contacting support when personal assistance is needed. By enabling customers to self-serve their product inquiries, it significantly reduces support costs and enhances customer satisfaction. Moreover, the AI-powered insights and search capabilities offered by Conversant can lead to increased conversion rates, making it a valuable tool for businesses looking to optimize their sales process. The free trial accommodates up to 5,000 SKUs, making it accessible for businesses of various sizes.
Show less
Conversational semantic search
Contextual filtering
Detailed product q&a
Source attribution
Direct contact option
Try for Free
Acumatica Cloud ERP

Acumatica Cloud ERP

  • Free App
Claim Offer
Claim Offer

"Manage eCommerce seamlessly with integrated cloud ERP for BigCommerce." Show more

Acumatica Cloud ERP is a comprehensive solution designed to streamline the management of your BigCommerce store, integrating various aspects of your retail operations into one cloud-based platform. With the Retail-Commerce Edition, you can efficiently handle products, orders, customer interactions, inventory, fulfillment, returns, customer support, and accounting. The app allows businesses to unite eCommerce, CRM, and business management, supporting both retail and wholesale pricing, self-service enhancements, and a unified view of customer orders. It enables data aggregation from multiple sources, providing actionable insights into trends, inefficiencies, and profitability to aid strategic decision-making. Acumatica Cloud ERP is particularly focused on improving fulfillment processes to boost customer satisfaction, offering features such as omnichannel sales and flexible payment options. Additionally, it helps businesses build brand loyalty through promotions, loyalty programs, and special offers, all while ensuring security with bank-level precautions and PCI compliance.
Show less
Inventory management
Crm integration
Secure transactions
Data analytics
Omnichannel sales
Trend spotting
Try for Free
Order Tracking and Returns by WeSupply

Order Tracking and Returns by WeSupply

  • Free Plan Available
8.2
3 Reviews
Claim Offer
Claim Offer

Streamline retail operations with automated order tracking and self-service returns. Show more

Order Tracking and Returns by WeSupply is an innovative post-purchase customer experience automation platform tailored for the retail sector. This powerful tool helps retailers significantly reduce customer support inquiries through its features like pre-purchase delivery prediction, automated shipping tracking, proactive notifications, and a self-service returns process. With integration to over 1000 carriers, WeSupply connects retailers with top-tier last-mile couriers, freight services, and white-glove delivery providers. By enabling self-service returns and providing clear notifications, retailers can boost their operational efficiency by 20% and transform product returns into exchanges or store credit, enhancing profitability by up to 95%. The platform consolidates all data, saving up to 15 hours weekly on support-related tasks and fostering data-driven decisions. Notable outcomes include a 23% reduction in customer service costs, a 66% email notification open rate, a 21% click-through rate, and a 32% increase in customer satisfaction.
Show less
Self-service returns
Delivery notifications
Automated order tracking
Try for Free
Gorgias

Gorgias

  • 7 Days Free Trial
7.5
29 Reviews
Claim Offer
Claim Offer

Streamline support, boost sales with Gorgias: your all-in-one helpdesk solution. Show more

Gorgias is a powerful help desk and live chat application specifically designed for online stores, providing a seamless and efficient customer support experience. Trusted by over 30,000 support agents, it consolidates all support requests from various channels into a single platform, allowing for quicker responses and transforming support operations into a profit-generating center. Its integration with BigCommerce enables effortless connection between your store and the helpdesk, offering complete customer visibility on support tickets and the addition of live chat on your website. By offering support on every channel, Gorgias cuts customer support time by 50% and manages ticket backlogs with ease through automation. Beyond enhancing support efficiency, it also helps increase conversions and revenue while providing insightful tracking of support performance and revenue statistics. Gorgias is an essential tool for online retailers aiming to deliver exceptional customer service and drive business growth.
Show less
Performance tracking
Live chat integration
Centralized support platform
Automated ticket handling
Try for Free
Kommunicate.io

Kommunicate.io

  • 30 Days Free Trial
Claim Offer
Claim Offer

Hybrid customer support platform combining bots and real-time human assistance. Show more

Kommunicate.io is an innovative customer support automation platform that seamlessly integrates human agents with AI-driven bots to deliver exceptional customer service. Designed specifically for growing businesses, it offers real-time, proactive, and personalized support, ensuring that customers' queries and concerns are addressed efficiently and effectively. As one of the leading Bigcommerce Chatbot and Live Chat plugins, Kommunicate.io enhances user engagement and satisfaction by streamlining communication. The platform is highly customizable, allowing businesses to tailor interactions to meet their unique needs while scaling support operations effortlessly. By blending the strengths of human agents and intelligent bots, Kommunicate.io optimizes the customer support experience, fostering stronger, more meaningful connections with clients.
Show less
No coding required
E-commerce integration
Live chat integration
Real-time support
Custom chatbot builder
Human-bot collaboration
Try for Free
LiveChat + Customer Insight

LiveChat + Customer Insight

  • 14 Days Free Trial
6.7
26 Reviews
Claim Offer
Claim Offer

Enhance sales with AI-powered chat for seamless customer support. Show more

LiveChat + Customer Insight is an intuitive app designed to transform the way businesses interact with their customers online. It provides a seamless platform for addressing customer inquiries related to shopping, shipping, returns, and more, offering swift and convenient solutions. By integrating LiveChat into your online store, you can start engaging with customers from day one, providing personalized shopping assistance that enhances their overall experience. The app leverages detailed customer insights to tailor interactions, making each conversation more meaningful and relevant. Additionally, with integrated AI capabilities, communication is not only accelerated but also made more efficient, allowing businesses to handle more customer queries simultaneously. Overall, LiveChat + Customer Insight serves as a virtual shopping assistant that not only supports customers but also helps businesses drive sales effectively.
Show less
Customer details
Ai-powered chat
Seamless support
Live conversations
Virtual assistant
Try for Free
Yuma AI

Yuma AI

  • 30 Days Free Trial
Claim Offer
Claim Offer

"Automate and enhance BigCommerce support with Yuma AI’s expert solutions." Show more

Yuma AI is a premier application designed to revolutionize customer support for BigCommerce merchants by leveraging cutting-edge artificial intelligence. The app excels in automating the resolution of over 50% of customer support tickets, significantly enhancing the speed, quality, and consistency of responses. By efficiently managing demand surges and ensuring 24/7 availability, Yuma AI helps businesses maximize the cost efficiency of their customer service operations. Yuma stands out as a specialist in AI-driven e-commerce support, having successfully resolved over one million tickets in 2024 alone. Trusted by over 100 brands, Yuma AI is supported by prominent backers including Y Combinator and AI Grant, underlining its reputation and effectiveness in the industry. Whether handling everyday queries or managing high-demand periods, Yuma AI provides a reliable, scalable solution for modern e-commerce challenges.
Show less
Ticket automation
Support enhancement
Cost efficiency
Try for Free
Reacho

Reacho

  • Free Plan Available
Claim Offer
Claim Offer

Reacho: Unlimited, seamless support for eCommerce growth and customer satisfaction. Show more

Reacho is the ultimate eCommerce support solution, offering a comprehensive platform designed to streamline customer interactions and enhance business operations. Unlike traditional models, Reacho offers its services free forever, with no per-agent or per-ticket fees, empowering businesses to scale without financial constraints. It consolidates multiple communication channels such as email, SMS, and push notifications into a singular, user-friendly interface, enabling faster responses and improved customer experiences. Equipped with a suite of tools like helpdesk ticketing, live chat, and a self-service knowledge base, Reacho ensures 24/7 engagement and support. This feature-packed solution supports unlimited agents and tickets, making it ideal for startups and large enterprises alike. By removing the burden of expensive software, Reacho allows businesses to focus on growth and customer satisfaction. As a partner in growth, Reacho is committed to creating happy customers and driving sustainable business success.
Show less
Live chat
Multichannel support
Knowledge base
Unlimited agents
24/7 engagement
Try for Free
AI Shopping Assistant

AI Shopping Assistant

Claim Offer
Claim Offer

Streamline shopping and customer support with AI-powered product assistance. Show more

Meet your AI Shopping Assistant, an innovative app designed to transform and streamline your online shopping adventures. This advanced AI-powered tool acts as your personal shopping buddy, guiding you through a vast digital marketplace with ease and efficiency. Equipped with powerful features, it simplifies product discovery, making it effortless to find exactly what you're looking for with tailored suggestions based on your preferences. Beyond just finding products, the app enhances customer support, providing instant assistance and solutions to any shopping-related queries. With the AI Shopping Assistant, say goodbye to the overwhelm of online shopping and hello to a more personalized, enjoyable experience. Whether you're hunting for deals or just browsing, this app ensures your shopping journey is seamless and satisfying.
Show less
Product recommendations
Order management
Faq answers
Seamless experience
Ai-powered assistance
Try for Free
Webkul Helpdesk Support‑UVdesk

Webkul Helpdesk Support‑UVdesk

  • $36 / Month
  • 30 Days Free Trial
8
20 Reviews
Claim Offer
Claim Offer

Customer support with social media & marketplace [eBay,amazon] Show more

Webkul Helpdesk Support-UVdesk is a comprehensive helpdesk solution designed to centralize customer support inquiries across multiple channels. With seamless integration with Shopify, merchants can effortlessly access order details for real-time order validation and manage multiple Shopify stores from a single platform. The app offers personalized templates and automated workflows to enhance efficiency and reduce response times, allowing support teams to deliver faster and more effective solutions. UVdesk ensures streamlined customer support management by providing a unified dashboard for monitoring inquiries and evaluating support staff performance. This enhanced oversight helps boost productivity and fosters better customer relationships. Additionally, features like custom forms allow customers to easily submit queries directly from the Shopify storefront, resulting in a smoother support experience. Overall, Webkul Helpdesk Support-UVdesk is an invaluable tool for businesses looking to optimize their customer support processes and elevate customer satisfaction.
Show less
Social media integration
Ticket conversion
Marketplace integration
Service ticket management
Support workflow automation
Multi-channel support
Install App
Aisq: Auto Customer Support

Aisq: Auto Customer Support

  • $24.99-$199.99 / Month
  • 1 Days Free Trial
Claim Offer
Claim Offer

Automated customer support driving customer satisfaction. Show more

Aisq: Auto Customer Support is a streamlined application designed to transform your customer support experience by integrating support emails into a unified ticketing system. This powerful tool offers automated responses and action suggestions based on real-time access to customer orders, facilitating quick and informed decisions. By simplifying support management, Aisq helps businesses save valuable time and money, allowing support staff to respond and act on tickets with just one click. The app automatically generates tickets accompanied by intelligent responses and recommended actions, significantly reducing response time and enhancing customer satisfaction. Say goodbye to the tedious task of manually handling customer emails and inquiries, and embrace a more efficient approach with Aisq. Perfect for businesses looking to elevate their customer service while optimizing operational efficiency, Aisq is an essential addition to any support team.
Show less
Automated responses
Unified ticketing system
Action suggestions
Customer order access
One-click response
Install App
POWR: Customer Support Request

POWR: Customer Support Request

  • $9.99-$89.99 / Month
  • Free Plan Available
7.1
3 Reviews
Claim Offer
Claim Offer

Simplify your customer support & customer service inquiries Show more

POWR: Customer Support Request is a streamlined solution designed to simplify the way businesses handle customer service inquiries. By eliminating the complexities and costs associated with traditional helpdesk software, this app offers an accessible alternative for businesses seeking to enhance customer retention through exceptional service. Even if you’re using platforms like Zendesk or Salesforce, POWR seamlessly integrates to ensure your support system remains cohesive and efficient. With features such as instant submission alerts, custom auto-responder emails, and a centralized dashboard, managing support requests becomes a breeze. The app also allows for advanced customization, including the use of conditional logic to appropriately segment customers and tailor the support request flow. POWR empowers businesses to focus on building strong customer relationships without getting bogged down by technical barriers.
Show less
Conditional logic
Centralized dashboard
Crm integration
Instant alerts
Custom auto-responder
Advanced controls
Install App
bd Chat ‑ AI Customer Support

bd Chat ‑ AI Customer Support

  • $4.9-$49.9 / Month
  • 3 Days Free Trial
8.2
4 Reviews
Claim Offer
Claim Offer

100% FREE Customer support made immediate and powerful! Show more

BoudrawAI - Sales & Orders Bot revolutionizes the way customers engage with online stores by offering an intelligent, 24/7 AI agent. This advanced bot assists with product research, comparisons, order updates, and general inquiries, continuously learning and evolving to minimize the need for human intervention. With features like knowledge gathering from chats, it seamlessly adapts to your business needs over time. BoudrawAI also offers extensive reporting and alerts, allowing businesses to swiftly respond to customer requests. The app enhances branding through customization options, ensuring the AI agent aligns with your brand identity. Additionally, BoudrawAI integrates with Shopify, effectively managing orders, products, and returns, and even makes AI-powered phone calls to customers for updates. This comprehensive solution optimizes customer service, making it easier than ever to meet the dynamic needs of your business.
Show less
Shopify integration
Order updates
Product research
24/7 ai agent
Knowledge gathering
Branding customisation
Install App
All In One Support Button

All In One Support Button

  • $5 / Month
Claim Offer
Claim Offer

One-click customer support via social media

Customizable branding
Multi-platform support
One-click access
Install App
Remarkable AI: 24/7 Support

Remarkable AI: 24/7 Support

  • Free Plan Available
  • 14 Days Free Trial
8.2
16 Reviews
Claim Offer
Claim Offer

Supercharge your social media sales and customer support Show more

Chatdesk: 24/7 Support is your go-to solution for delivering exceptional customer service as your business expands. Utilizing cutting-edge AI and a team of US-based customer support experts, Chatdesk efficiently handles customer inquiries across social media, email, chat, and SMS. By identifying and training passionate followers of your brand, Chatdesk ensures your customers receive personalized and effective assistance while managing scheduling and quality control seamlessly. With the peak shopping season around the corner, their on-demand experts are geared up to meet your increased support needs. Integrate seamlessly with your existing helpdesk, ecommerce platforms, and social channels, and ensure 24/7 coverage, including weekends and holidays. Chatdesk enables you to scale one-on-one customer engagement, enhance conversions, and maintain a high customer satisfaction rate without requiring additional resources.
Show less
Integrates helpdesk tools
Answer questions cross-channel
24/7 on-demand support
Scale customer engagement
Boost conversions effortlessly
Install App
GA: Customer Support Forms

GA: Customer Support Forms

  • Free Plan Available
Claim Offer
Claim Offer

Effortless Custom Forms for Streamlined Customer Support Show more

GA: Support Forms is an innovative application designed to elevate your business's workflow and customer engagement through customizable and responsive forms. Its user-friendly interface, complete with drag-and-drop functionality, allows you to effortlessly create personalized forms without any coding skills. Choose from a wide selection of templates to suit your brand and needs, ensuring a professional appearance that resonates with your audience. With instant email notifications, you'll never miss a submission, enabling prompt responses to customer queries and feedback. The app's robust analytics tools provide valuable insights into form performance, allowing you to refine your strategies and improve customer interactions. Trusted by businesses of all sizes, GA: Support Forms offers a seamless way to manage support requests efficiently and effectively.
Show less
Email notifications
Performance tracking
Intuitive interface
Drag-and-drop
Robust analytics
Rich templates
Install App
Customer Support

Customer Support

  • $5-$16 / Month
9.1
2 Reviews
Claim Offer
Claim Offer

Effortlessly create customized forms; connect, manage, and enhance support workflows. Show more

Support Forms is a powerful app designed to help businesses of all sizes create, customize, and manage support forms with ease. Its intuitive drag-and-drop builder and variety of customizable templates mean no coding skills are needed to build powerful, brand-aligned forms. Businesses can effortlessly handle customer support requests, feedback, and inquiries, streamlining communication and data capture. With advanced form logic and in-depth performance insights, you can refine your forms to better meet your organization's needs. Support Forms also integrates seamlessly with popular email marketing platforms like Mailchimp and GetResponse, enhancing your workflow efficiency. Whether you are a small business or a large organization, Support Forms simplifies the process of managing essential data and improving user experience.
Show less
Customizable templates
Drag-and-drop builder
Performance insights
Email platform integration
Advanced form logic
Add to Site
Reacho

Reacho

  • Free Plan Available
Claim Offer
Claim Offer

Reacho: Unlimited, seamless support for eCommerce growth and customer satisfaction. Show more

Reacho is the ultimate eCommerce support solution, offering a comprehensive platform designed to streamline customer interactions and enhance business operations. Unlike traditional models, Reacho offers its services free forever, with no per-agent or per-ticket fees, empowering businesses to scale without financial constraints. It consolidates multiple communication channels such as email, SMS, and push notifications into a singular, user-friendly interface, enabling faster responses and improved customer experiences. Equipped with a suite of tools like helpdesk ticketing, live chat, and a self-service knowledge base, Reacho ensures 24/7 engagement and support. This feature-packed solution supports unlimited agents and tickets, making it ideal for startups and large enterprises alike. By removing the burden of expensive software, Reacho allows businesses to focus on growth and customer satisfaction. As a partner in growth, Reacho is committed to creating happy customers and driving sustainable business success.
Show less
Live chat
Multichannel support
Knowledge base
Unlimited agents
24/7 engagement
Try for Free
Scroll to Top