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Conversant

Develop by forms.gle
Free plan available

Conversant: AI assistant for seamless product research and customer support.

Conversational semantic search
Contextual filtering
Detailed product q&a
Source attribution
Direct contact option

About Conversant

Launched Oct 17, 2023

Categories

Built by forms.gle

Introduction Video

Description

Conversant is an enterprise search assistant that helps your customers find products and get answers to product related questions.

Conversant is an AI-powered product research assistant that seamlessly integrates all your product-related data, including detailed specifications and documentation, into an intuitive conversational assistant.

With Conversant, customers can search for products using a powerful conversational semantic search engine, easily refine search results with contextual filtering, analyze search results to uncover the best options, dive deep into detailed product Q&A -- complete with source attribution, and when it's time for a human touch, contact you directly.

Our free trial supports up to 5K SKUs.

Reduced Support Costs

By enabling customers to self-serve all their product related questions, Conversant reduces your overall customer support demand and cost.

Increased Conversion Rates

With conversational search powered by all of your product specs and documentation, Conversant increases your average conversion rate.

Pros

  • AI-powered conversational search engine enhances product research.
  • Integrates detailed specifications and documentation into seamless user experience.
  • Provides a powerful semantic search engine with contextual filtering.
  • Facilitates deep analysis of search results to uncover best options.
  • Offers detailed product Q&A with source attribution.
  • Supports customer self-service, reducing support demand and costs.
  • Potentially increases conversion rates with enriched product information.
  • Free trial available, supporting up to 5K SKUs.

Cons

  • Limited to 5K SKUs in the free trial, which may not be sufficient for larger businesses.
  • Transitioning complex inquires to human support may not be seamless for all users.
  • Dependent on the quality of imported data for effective search results.
  • The app might require initial setup and learning curve for optimal use.

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