POWR: Customer Support Request

Develop by Shopify

$10.99-$98.99

/ Month

Free plan available

Simplify your customer support & customer service inquiries

Conditional logic

Centralized dashboard

Crm integration

Instant alerts

Custom auto-responder

Advanced controls

About POWR: Customer Support Request

Launched Jul 13, 2014

Built by Shopify

Address

Leon, GTO, MX

Website Support Portal Privacy policy Tutorial FAQ Document

Related Categories

Unlock Deals 50% off

Zotabox: All in One Marketing

(148 Reviews)

Unlock Deals 50% off

Sponsored

Easy popups, banners, upsell tool, header bar to boost sales...

Description

Simplify how you handle your customer support requests. Easier and quicker customer service is here.

Retaining existing customers is a pillar of growth. Excellent customer service and an easy way for them to reach you is how you get there. Helpdesk software alone can be expensive, time-consuming, and hard to understand and use. The Customer Support Request from POWR is a simple way to take in new customer service inquiries without needing a helpdesk or CRM. Have Zendesk, Salesforce, or other software? No problem. POWR can integrate with them all.

Set up instant submission alerts and custom auto-responder emails
Centralize all support requests in a dedicated dashboard
Use conditional logic to segment customers appropriately
Set up advanced submission controls to customize support request flow
Connect to Zendesk, Salesforce, or other CRM/helpdesk software

Pros

Simplifies customer support and service inquiries
Cost-effective compared to traditional helpdesk software
Ease of use and setup, no need for complex CRM systems
Integration capabilities with Zendesk, Salesforce, and other CRM/helpdesk software
Allows instant submission alerts and custom auto-responder emails
Centralizes all support requests in a dedicated dashboard
Conditional logic to segment customers appropriately
Advanced submission controls to customize support request flow

Cons

Limited advanced features compared to full-scale helpdesk software
Potential dependency on third-party integrations for some functionality
May not be sufficient for larger organizations with high volume of support requests
Relies on the robustness and reliability of integrations with other software