EngageBay CRM

Develop by Shopify

Free plan available

EngageBay is an integrated marketing, CRM & service software.

Sync orders

Personalized communication

Drip campaigns

Sync contacts

Web tracking

Email sequences

Behavior triggers

Scheduled posts

About EngageBay CRM

Launched Sep 13, 2022

Built by Shopify

Address

sw. Mikołaja 8-11, Wroclaw, 50-125, PL

Website Support Portal Privacy policy Tutorial FAQ Document

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Introduction Video

Description

One platform for all your Marketing, Sales, and Support teams

EngageBay seamlessly syncs orders and products from Shopify accounts, while supporting web tracking for user web history and events. Effortlessly sync contacts, orders, and draft orders through the integration. Moreover, you can engage customers with personalized communication via emails, SMS, and targeted calls. Nurture leads through personalized email sequences, drip campaigns, and behavior-based triggers. Maintain an active social media presence with scheduled posts.

Marketing Automation: Streamline your follow-up process.
Customer Relation: Effortlessly oversee and document all customer interactions.
Customer Support: Elevate your customer support services with our service.

Pros

Integrated marketing, CRM, and service software
Seamless syncing of orders and products from Shopify accounts
Supports web tracking for user web history and events
Effortless syncing of contacts, orders, and draft orders
Personalized communication via emails, SMS, and targeted calls
Nurture leads through personalized email sequences, drip campaigns, and behavior-based triggers
Maintain an active social media presence with scheduled posts
Streamlines follow-up processes through marketing automation
Effortless oversight and documentation of all customer interactions
Elevates customer support services

Cons

Potential learning curve for new users due to integrated features
Dependence on external tools like Shopify for certain functionalities
May require customization to fully leverage automation features
Limited offline functionality requiring internet connectivity for most features
Potential for higher costs due to the range of integrated features

Top Helpful Reviews

UZE

Nov 09, 2022 on Shopify

Glad to see the new integration into Shopify. Have been using Engagebay for over 1 year, which is very helpful for the team. The customer service has been outstanding and very helpful