Qe FAQ Page & Product FAQs

Develop by Shopify

/ Month

14 Days Free Trial

Add Question Answer on Product page as well as custom page

Efficient q&a management

Empower customers

Build trust

Elevate satisfaction

Industry authority

About Qe FAQ Page & Product FAQs

Launched May 12, 2019

Built by Shopify

Address

2 New Montgomery St, SAN FRANCISCO, CA, 94105, US

Website Support Portal Privacy policy Tutorial FAQ Document

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Description

Reduce support needs with customizable FAQ page & product FAQs

Deliver instant answers with a powerful FAQ page designed to handle all customer queries. Showcase detailed product FAQ and streamline your help center to improve engagement. Our smart Q&A system ensures customers find relevant questions and answers with ease. Reduce support tickets and build trust by making your FAQ page, product FAQ, and Q&A experience a core part of your store. Simplify customer queries with a well-structured help center today.

Create a smart FAQ page to resolve customer queries instantly
Display product FAQ on each product page for better clarity
Resolve customer queries with a Q&A-based FAQ page, product FAQ, and help center
Searchable FAQ page to answer frequent customer queries.
Edit and manage product FAQ and Q&A easily.

Pros

Efficient Q&A Management: Streamline product inquiries for customers
Empower Customers: Easy access to answers for enhanced engagement
Build Trust: Comprehensive knowledge base to boost sales
Elevate Satisfaction: Enhance customer experience with FAQ
Industry Authority: Establish your store's credibility with FAQ

Cons

Potential Overload: Managing a high volume of inquiries may become cumbersome without proper resources
User Experience: If not well-integrated, the Q&A feature might clutter the product page
Initial Setup: Requires effort to set up a comprehensive and effective knowledge base
Dependence on Accurate Information: The effectiveness relies heavily on the accuracy of the answers provided
Maintenance: Continuous effort needed to keep the knowledge base updated and relevant

Top Helpful Reviews

Sofary Lighting

Apr 28, 2021 on Shopify

At first, I just attracted by its appearance. Actually, the experience at the beginning was not perfect so I get in touoch with the customer support--Foram. He helps me a lot and improved many functions. I think it is a good app. recommend it！