Shopify Support ticket reduction apps 2025

Qe: Product Enquiry Hub (Q/A)

$2.95 / Month

8.2

2 Reviews

Add Question Answer on Product page as well as custom page Show more

Qe: Product Enquiry Hub (Q/A) is designed to empower customers with a seamless question-and-answer experience, making it easy for them to find solutions to their queries. This innovative tool enhances product understanding, reduces the need for support tickets, and helps build trust with your audience. By efficiently managing inquiries through a comprehensive knowledge base, businesses can significantly boost their sales. Qe also helps streamline operations, unlocking the full potential of your store by improving customer engagement and satisfaction. The app positions your store as an industry authority by establishing credibility and reliability with a robust FAQ system. It's an essential solution for businesses aiming to empower their customers and elevate the overall shopping experience.

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Efficient q&a management

Empower customers

Build trust

Elevate satisfaction

Industry authority

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HelpZenith ‑ Ticket & HelpDesk

$10-$299 / Month

(1/5)

1 Reviews

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Efficiently elevate customer satisfaction with HelpZenith. Show more

HelpZenith ‑ Ticket & HelpDesk is a robust customer support solution designed to enhance service delivery and streamline ticket management. This versatile app allows businesses to transform incoming emails into tickets, consolidating them within a centralized system for efficient handling. With HelpZenith, access detailed reports that offer valuable insights into support activities, aiding in continuous improvement and strategic decision-making. The app also features workflow automation, facilitating the automatic assignment, categorization, and response to queries, thereby optimizing operational efficiency. Users are empowered with a seamless customer portal enabling them to independently create, manage, and track their support tickets. HelpZenith revolutionizes customer support by simplifying complexities and boosting satisfaction levels, fostering a more responsive and effective support experience. Embrace this all-in-one solution to embark on a transformative support journey that elevates your business’s reputation for exceptional service.

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Workflow automation

Customer portal

Ticket management

Detailed reports

Email-to-ticket

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Calendar

$5.99 / Month

7.6

521 Reviews

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Showcase and manage events with synced calendars and ticket sales. Show more

The Boom Events Calendar is a versatile and responsive event calendar app designed to simplify event management and enhance user engagement. With ten unique layouts, you can beautifully showcase your events in formats such as Monthly, Weekly, Daily, Yearly, Agenda, and even Map views. Seamlessly sync your events with popular platforms like Google, Outlook, Zoom, and more, enabling efficient management and cross-platform accessibility. The app not only allows you to schedule events but also offers features like collecting RSVPs, selling tickets, and managing guest lists directly through its intuitive interface. Visitors to your website can easily add their events to your public calendar, fostering community interaction. Furthermore, you can categorize events, share them on social media, and allow users to search for events effortlessly. Its customizable design enables alignment with your website aesthetics, ensuring a coherent look while supporting features like language translation and timezone adaptation for a truly global reach.

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Social media sharing

Multiple layouts

Mobile app management

Event registration

Event showcasing

Ticket sales

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Ticket Spot

8.1

1 Reviews

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"Integrate e-commerce and event management seamlessly with Ticket Spot." Show more

Ticket Spot is a versatile app that integrates effortlessly with your Ecwid Store, merging e-commerce functionality with robust event management features. It streamlines the checkout process by leveraging the familiar Ecwid interface, while independently handling attendee management, communication, and check-ins. This ensures a smooth and professional experience for both organizers and participants. Ticket Spot stands out with its advanced customization capabilities, allowing you to enhance the aesthetic appeal of your event listings. Its AI-powered tools create engaging titles and descriptions, boosting the visibility of your events. Additionally, Ticket Spot features a customizable widget that is easy to install on any Ecwid page, providing a cohesive experience that aligns with your store’s brand. This integration makes Ticket Spot an ideal solution for managing events while maintaining your store’s identity.

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Seamless integration

Customizable widget

Advanced customization

Ai-generated descriptions

Attendee management

Event check-in

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ARCS Support Ticketing System

$2.99-$15.99 / Month

(1/5)

1 Reviews

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Easy and Reliable Support System Show more

The ARCS Support Ticketing System is a user-friendly and scalable application designed to enhance customer support and streamline communication management for stores. By enabling customers to initiate support tickets, the app allows store owners and managers to efficiently review, address, and resolve customer inquiries, issues, and feedback from a centralized platform. With the flexibility to toggle ticketing capabilities for customers, store managers can personalize the support experience. The system also offers features to customize the content displayed on the support page, ensuring alignment with brand communication. Moreover, it provides a reliable way to track ticket status, keeping both customers and staff informed throughout the resolution process. This comprehensive solution enhances customer service operations, ensuring timely and effective responses to customer needs.

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Initiate support tickets

Review customer inquiries

Respond to issues

Manage communication

Track ticket status

Customize support page

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COD Order SMS Verifier Master

$5-$9 / Month

8.2

2 Reviews

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Use this app to confirm COD orders in Pakistan

Quick setup

Sms confirmation

Pending verification

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Moose: COD IVR Order Verifier

$14.99 / Month

8.2

1 Reviews

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Use this app to verify COD orders via automated IVR calls. Show more

Moose: COD IVR Order Verifier is a powerful tool designed to streamline the order verification process in your store, helping to save time and resources. By automating the verification through automated IVR calls, the app dramatically reduces the number of fraudulent or bogus orders, enhancing the reliability of your order system. Customers receive calls to confirm or cancel their orders, offering a seamless and efficient way to validate transactions without manual intervention. The app boasts a user-friendly installation process, allowing you to set it up quickly and manage the settings with ease. Flexibility is key, and Moose provides customizable billing plans to fit your budget needs. With full control over its features, you can tailor the app to align perfectly with your business requirements, ensuring peace of mind and operational efficiency.

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Easy installation

Automated ivr verification

Order cancellation

Order confirmation

Reduce bogus orders

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Vaayu Carbon Analyzer

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Carbon Calculation and Reduction for Online Retailers. Show more

Vaayu Carbon Analyzer is an innovative app designed to help businesses track and manage their carbon emissions, focusing on reducing their overall carbon footprint. By seamlessly integrating with Shopify, the app collects real-time shipment data and calculates the carbon emissions associated with outbound deliveries. This accurate data provides businesses with a detailed breakdown of their carbon footprint across various emissions modules, offering insights into areas where reductions can be made. Vaayu not only highlights the current carbon impact but also suggests practical reduction measures that can be implemented to lower emissions effectively. By using Vaayu, businesses can communicate their sustainability efforts transparently, demonstrating their commitment to environmental responsibility. This tool is essential for companies aiming to make a positive impact on the planet by understanding and minimizing their carbon emissions.

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Track carbon footprint

Real-time shipment data

Emission calculations

Reduction measures

Emissions breakdown

Connects with shopify

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Vamaship: eCommerce Shipping

6.3

21 Reviews

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One Stop Shipping Solution for all Ecommerce Needs Show more

Vamaship: eCommerce Shipping is a comprehensive solution designed to streamline the logistics of Indian businesses, particularly those in the e-commerce and direct-to-consumer (D2C) sectors. This app enables seamless order management and fulfillment through a unified platform, allowing users to integrate their Shopify stores effortlessly. With access to a vast network of over 30 courier partners, Vamaship covers more than 28,000 pincodes across India, ensuring extensive reach and reliable service. The app offers optimized Cash on Delivery (COD) services, boasting lower Return to Origin (RTO) rates to enhance profitability. Its automated shipping and RTO management features save time and reduce manual tasks, while real-time communication with buyers keeps them informed and satisfied. The smart courier recommendation tool helps businesses choose the best shipping partners based on various parameters, ensuring efficiency and cost-effectiveness.

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Real-time communication

Courier integration

Order management

Rto management

Cod optimization

Courier recommendation

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Maestro Products Scheduler

$9.49 / Month

9.1

3 Reviews

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Automate product updates for efficient store management and error reduction. Show more

Maestro Products Scheduler is a powerful tool designed to streamline the management of product and collection updates for merchants. This app is perfect for coordinating campaigns, introducing seasonal products, or managing catalog changes with precision and ease. By allowing users to schedule publishing, draft, archive actions, and manage tags, it reduces the risk of manual errors and saves valuable time. The user-friendly interface features an intuitive date and time picker, enabling quick and straightforward scheduling with just a few clicks. With Maestro Products Scheduler, merchants can achieve better control over their store operations, leading to improved efficiency and inventory management. Whether it's updating product tags or timing product visibility, this app ensures that your store's operations run smoothly and effortlessly.

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Automate updates

Tag automation

Schedule publishing

Draft management

Archive scheduling

Intuitive scheduling

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3Dsellers ‑ CRM & Helpdesk

$25-$199 / Month

9.1

2 Reviews

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Helpdesk, Customer Service, Customer Support, Ticket, Feedback Show more

3Dsellers - CRM & Helpdesk is a comprehensive solution designed to streamline the operations of online sellers by integrating seamlessly with popular eCommerce platforms like Shopify, Amazon, and eBay. With more than a decade of experience, the app has empowered thousands of businesses to expand their reach and improve efficiency. Its robust suite of tools includes a centralized eCommerce Helpdesk that consolidates customer support, an order management system for efficient transaction handling, and automated feedback as well as product review requests to enhance customer engagement. The app's features also boast functionalities such as email templates for quicker responses, auto-responders to automate workflow, and auto messages for maintaining customer communication. Additionally, 3Dsellers offers automated feedback reminders and alerts to facilitate positive customer reviews. By using 3Dsellers, business owners can concentrate on scaling their enterprises while the app takes care of operational complexities.

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Centralized helpdesk

Email templates

Auto responder

Auto messages

Automated feedback

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Helpdesk + Live chat DeskXpand

$19-$99 / Month

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Helpdesk, Live Chat & WhatsApp: All-in-one support. Show more

DeskXpand is a comprehensive helpdesk and live chat solution that centralizes customer support across diverse channels, including email, chat, forms, Facebook, WhatsApp, and Instagram. Designed to enhance your support team's efficiency, it provides seamless access to order details, FAQs, and canned responses with just a click. By automating tasks such as ticket creation, DeskXpand significantly boosts agent productivity, ensuring a more streamlined customer service experience. It empowers businesses by turning satisfied customers into repeat patrons through its robust Shopify helpdesk integration. Furthermore, the app offers a shared inbox to consolidate inquiries and automate query routing to specialized teams, fostering quicker resolution. With customizable reply templates, DeskXpand optimizes communication to maintain consistent and high-quality customer interactions. Easily embed live chat into your Shopify store and experience enhanced support capabilities in seconds.

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Customizable templates

Multi-channel support

Automation features

Shared inbox

Order details access

Canned responses

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Reacho – Free Customer Support for Ecommerce Stores

(1/5)

1 Reviews

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Free, comprehensive customer support solution for e-commerce brands. Unlimited features.

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HelpDesk for Ecommerce support

$34-$59 / Month

8

2 Reviews

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Automated help desk for smart, team-based ticket resolution Show more

HelpDesk for Ecommerce Support is a comprehensive platform designed to enhance customer service by centralizing all communications such as emails, website forms, and chats into a single, secure inbox. By leveraging AI and automation, the app ensures rapid, multichannel response capabilities, minimizing customer wait times and enhancing service efficiency. Its seamless integration with popular apps allows it to fit effortlessly into existing workflows, improving process continuity. The app's advanced collaboration features enable teams to organize work better and respond to queries more swiftly, boosting overall productivity. With access to customer purchase history, HelpDesk enables support agents to offer personalized responses, fostering trust and nurturing long-term customer relationships. Additionally, the platform's intuitive workflows, macros, and AI-driven tools help automate ticket resolutions and streamline communication, ensuring professional consistency.

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Automated responses

Team collaboration

Centralized inbox

Purchase history access

Ai ticket summaries

Custom message design

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Willdesk: Live Chat&AI Chatbot

$16.9-$149.9 / Month

8.9

809 Reviews

Unlock Deals 30% off

Drive sales with Facebook Instagram,WhatsApp,Email,Help Center Show more

WD‑Live Chat, Helpdesk, Chatbot offers a comprehensive customer service solution designed to elevate your Shopify store operations. By integrating various tools such as order tracking, live chat, social media messaging, and a ticketing system, this app streamlines customer interactions into a single platform. The app’s compatibility with popular communication channels like Messenger, Instagram, and WhatsApp ensures seamless connectivity. With the addition of automation features like a chatbot and a self-service widget, businesses can enhance efficiency and boost sales. The platform supports multi-store management and provides robust customization options to match your brand’s fonts and style. Furthermore, integrations with marketing tools like Klaviyo and Mailchimp enable a complete customer index, transforming customer service into a potential profit center.

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Social media integration

Customizable interface

Mobile app support

Order tracking

Email marketing integration

Chatbot automation

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Ticket Spot

$9.99-$49.99 / Month

7.9

24 Reviews

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Event Success Simplified: Tickets, Automation and Promotion Show more

Ticket Spot is an innovative app designed to seamlessly integrate with your Shopify Store, providing a comprehensive ticketing solution for a wide range of events. The app streamlines the attendee management process, allowing transactions via Shopify Checkout while efficiently handling communication and event check-ins. Enhance your website’s functionality and aesthetic with Ticket Spot’s customizable event widget, enabling the display of events in your unique brand style. Additionally, Ticket Spot extends its capabilities by connecting with services like Eventbrite, ensuring thorough and versatile event management. Simplify your event operations with features that automate messages and reminders, boosting attendee interaction and engagement. The app also supports event promotion across various social media networks, expanding your event's reach and visibility. By integrating Ticket Spot, you gain a powerful tool to elevate your event management and promotion strategy.

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Automated messages

Ticketing options

Attendee management

Event widget

Social media promotion

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FlashDelivery Orders Manager

$1-$49.99 / Month

9.1

30 Reviews

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Create a ticket by sending your order to your delivery company Show more

FlashDelivery Orders Manager is a cutting-edge app designed to streamline your order management and delivery processes, eliminating the need for traditional tools like Google Sheets. This all-in-one platform allows you to efficiently manage orders from start to finish, providing complete visibility into your fulfillment process. With features such as integrated shipping label creation and cash on delivery management, FlashDelivery simplifies your workflow. The app offers a fast confirmation system and allows you to easily create tickets with your delivery company with just one click. Stay informed with an order status timeline complete with notes, ensuring you never miss a detail. FlashDelivery also provides a comprehensive overview of your orders, with pagination and the ability to view recent statuses, enhancing your efficiency and organization. Say goodbye to the hassle of outdated tools and welcome a streamlined, modern solution with FlashDelivery Orders Manager.

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Fast confirmation system

Create ticket easily

Order status timeline

Complete order overview

Manage cash on delivery

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Stylo: AI in Zendesk

7.5

12 Reviews

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Solve Zendesk Tickets faster with Generative AI. Show more

Stylo: AI in Zendesk is an innovative app designed to streamline customer service interactions by automatically handling a significant portion of Zendesk tickets, specifically those related to order statuses. By integrating Zendesk Support with Shopify data, Stylo employs artificial intelligence to identify order-related inquiries, retrieve the necessary order status and location information, and craft a response for the customer. This automation allows customer service teams to focus on more complex issues that require human intervention. Stylo offers flexibility for agents by providing the option to either generate message drafts or set up automatic replies to expedite responses. Additionally, it supports multilingual automatic translations, ensuring seamless communication across various languages. The app works with all Shopify plans without requiring additional add-ons and maintains brand consistency through customizable tone and language settings, enhancing customer satisfaction with every interaction.

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Consistent messaging

Automatic ticket resolution

Order status detection

Generative responses

Automatic language translation

Help center integration

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Ticket Xpress: eVoucher System

(1/5)

1 Reviews

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Platform to generate, distribute and authorize eVouchers. Show more

Ticket Xpress: eVoucher System is a modern, mobile-first application designed to simplify the process of generating, distributing, and authorizing digital vouchers. It serves as a centralized platform that enables businesses to offer value, product, and service e-vouchers efficiently and securely. Tailored for the digital age, Ticket Xpress enhances loyalty and rewards programs, making them more responsive and easier to manage. With its seamless integration capabilities for Shopify stores, the app simplifies voucher redemption, streamlining the customer experience. By employing smart technology, businesses can reduce costs and increase engagement with their audience. This versatile platform ensures that both businesses and customers find interaction efficient and rewarding.

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Loyalty programs

Easy management

Rewards programs

Generate evouchers

Distribute evouchers

Authorize evouchers

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Sell tickets

$25 / Month

(3.6/5)

183 Reviews

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"Streamlined ticket sales and event management with customizable features." Show more

Sell Tickets is a comprehensive app designed to streamline the process of selling tickets and managing event registrations on your website. With its quick setup, you gain complete control over event ticketing, allowing you to efficiently oversee the sales process. The app automatically sends customized, barcoded e-tickets for a seamless buyer experience and provides the option to print door lists or download attendee checklists for event management. Featuring customizable booking forms, Sell Tickets caters to diverse audience needs with support for multiple languages and currencies. Enhance your sales with discount codes and secure payments by integrating with Stripe or PayPal, with the added benefit of exporting customer data. The app also offers customization in ticket appearance and the ability to tailor the data collection process from attendees, ensuring you gather the precise information you need for a successful event.

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Multi-language support

Customizable booking forms

Payment integration

Discount code creation

Streamlined ticket sales

Event management tools

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Shopify Support ticket reduction apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 1 Apps

Qe: Product Enquiry Hub (Q/A)

HelpZenith ‑ Ticket & HelpDesk

Calendar

Ticket Spot

ARCS Support Ticketing System

COD Order SMS Verifier Master

Moose: COD IVR Order Verifier

Vaayu Carbon Analyzer

Vamaship: eCommerce Shipping

Maestro Products Scheduler

3Dsellers ‑ CRM & Helpdesk

Helpdesk + Live chat DeskXpand

Reacho – Free Customer Support for Ecommerce Stores

HelpDesk for Ecommerce support

Willdesk: Live Chat&AI Chatbot

Ticket Spot

FlashDelivery Orders Manager

Stylo: AI in Zendesk

Ticket Xpress: eVoucher System

Sell tickets