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CP: Order Editing & Upsell logo

CP: Order Editing & Upsell

Develop by Shopify

$49-$129

/ Month
Free plan available 14 Days Free Trial

Empower customers to self-edit orders, reducing support and boosting sales.

Post-purchase upsells
Generate invoices
Order cancellations
Automate refunds
Product swaps
Self-edit orders
Shipping modifications
Quantity adjustments
Variant changes

About CP: Order Editing & Upsell

Launched Jan 21, 2025

Categories

Built by Shopify

Address

5523 Clove Hitch Lp,, Fremont, CA, 94555, US

Website Support Portal Privacy policy Tutorial FAQ Document
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Description

Cut support costs and boost AOV with self-service order editing, address validation, and upsells

Reduce support tickets and returns with a self-service order editing app. Let shoppers edit orders post-purchase: change variants, quantity, and shipping address; apply discounts; or cancel. Control the edit window and allowed edits; every order edit is logged. Built-in address validation, automated refunds/store credit, and 3PL/WMS sync keep ops smooth. Plus, boost AOV with post-purchase upsells right from the order page. Improve customer experience with the complete order editing solution.

Reduce support tickets and returns with a self-service order editing app. Let shoppers edit orders post-purchase: change variants, quantity, and shipping address; apply discounts; or cancel. Control the edit window and allowed edits; every order edit is logged. Built-in address validation, automated refunds/store credit, and 3PL/WMS sync keep ops smooth. Plus, boost AOV with post-purchase upsells right from the order page. Improve customer experience with the complete order editing solution. more
  • Self-Service Editing - Customers fix addresses, apply discounts, change variants
  • Instant order cancellations with automated refunds
  • Address validation via Google Maps to flag bad addresses
  • Post-purchase upsells to increase average order value (AOV)
  • 3PL/WMS integrations to keep fulfillments in sync

Pros

  • Empowers customers to self-edit orders, reducing the need for support intervention.
  • Significantly reduces support tickets by allowing customers to handle common order changes.
  • Improves customer satisfaction and experience by providing a smooth, Amazon-like shopping journey.
  • Increases Average Order Value (AOV) through upsell opportunities and AI recommendations.
  • Provides complete integration support with 3PL/WMS, enhancing logistics efficiency.
  • Automates refunds, offering flexibility between store credits or returning to source.
  • Helps in managing cancellations and changes automatically, reducing manual intervention.

Cons

  • Potential complexity in setting up and integrating with existing systems.
  • Requires thorough monitoring to handle exceptions in customer edits that might not adhere to business policies.
  • Customer autonomy in editing orders might lead to unintentional errors, requiring post-edit support.

Top Helpful Reviews

Mars By GHC

Jan 08, 2026  on Shopify

We’ve been using Clickpost and it’s genuinely been super helpful. Customers can handle order edits themselves, and the post-purchase upsells have been a solid bonus for incremental revenue. Setup was straightforward, everything’s been running smoothly, and support has been great too — the team was quick to respond and got us up and running fast.

World of Asaya

Dec 18, 2025  on Shopify

Really happy with Clickpost so far. We added it mainly so customers could fix address/phone number mistakes after checkout and it's been super smooth. It has reduced our overall RTO upto 25%. The setup was easy and didn't mess with our theme at all. I also like how clean the order editing flow looks on the customer side. Had a small question during setup and Smit replied pretty fast and explained everything clearly. Support actually feels human, which is rare. And they give great upsell functionality as well, while the editing is happening. Great app and team!

Gladful

Dec 17, 2025  on Shopify

Really happy with this app. We installed Clickpost mainly to let customers fix address mistakes and update orders themselves, and it works exactly as expected. Setup was pretty easy, and when I had a question, Smit helped me sort it out fast. Support was quick and friendly, which I really appreciate. It has saved our team a lot of back and forth. We have also seen fewer canceled orders since using it. Overall, solid app that does what it promises. Would definitely recommend if you want smoother order edits and less manual work.

Miniwesst

Dec 15, 2025  on Shopify

Really happy with this order editing app. It was easy to set up and does exactly what I needed. Smit helped me get everything running in just a few minutes which I really appreciated. Simple and works great.

Samoh by TATA

Dec 10, 2025  on Shopify

Clickpost has been a game changer for our customer experience. Lots of our customers have come back and told us that they love this feature. We already edit 100+ orders monthly and has resulted in lower support tickets. What I appreciate is the flexibility, from modifying addresses to changing products and even adding upsells, it all just works. The team was very helpful with installation and setup. Just go for it!

Bonhomie

Dec 04, 2025  on Shopify

A much needed solution to a very common support issue. Customers used to always reach out to us for changing their address or items, now they can edit it on their own. Multiple customers have reached out to us that they love this new feature! The team is superb with their support and responsiveness, and I keep seeing constant improvements in the product. Strongly recommended.

French Accent

Nov 20, 2025  on Shopify

The setup process was smooth, thanks to the incredibly helpful and responsive ClickPost support team. Their guidance made the onboarding quick and effortless. This is honestly one of the best decisions we've made for our operations. A must-have app for any brand looking to enhance post-purchase experience and improve efficiency. Highly recommended!

Tuco Kids

Nov 19, 2025  on Shopify

Super helpful app! Lets customers edit orders easily and reduced our support load. Simple setup, smooth UI, and great support from the team.

Bichhavans

Nov 12, 2025  on Shopify

The app has been very useful to us. We were looking something like this to reduce our support enquiries, and that is what is exactly did. Our customers love this feature and it makes everyone’s life just better. Plus they also have the upsell feature, which replaced my current upsell app! Worked flawlessly. It is an absolute no brainer to install this app. Loved the support provided by the ClickPost team during our setup process. Thanks Team ClickPost.

MyBorosil

Oct 14, 2025  on Shopify

Order editing app by clickpost is easy to install with a super responsive support team. It has reduced our support tickets. It has just made our life easier. Was very easy to setup on them. Loving it!

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