Trusted Help Center & FAQ

Develop by Shopify

$4.99-$35.88

/ Month

Built for Shopify

Free plan available 3 Days Free Trial

Fully customisable & FAQ page, product FAQ & bubble FAQ!

Multilingual support

Customizable help center

Bubble faq

Product page faq

Media integration

About Trusted Help Center & FAQ

Launched Jan 24, 2021

Built by Shopify

Address

Yard 15 Building 2 Hongjunying South Road, Beijing, BJ, 100020, CN

Website Support Portal Privacy policy Tutorial FAQ Document

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Description

We help you to create SEO prepared FAQ pages for your store and a help center for your customers!

FAQ help center page is fully customizable meaning you can adjust various aspects like font size, color, style, etc., to match your brand and style. The app is carefully built by taking all end users into consideration which makes your life easy. Trusted FAQ app doesn't require any changes in your theme and works independently so you don't need to have any coding/programming knowledge! Alongside the global FAQ - add SEO prepared FAQs to products, collections, blogs and any other custom page!

Create help center FAQ's that improve SEO, match your theme and your needs.
Fully customize questions and answers with our easy to use admin dashboard.
Static page that supports multiple language translations, product page FAQ's.
Show FAQs in a separate page and your product, collection & any other pages.
Admin is able to add images and videos to FAQ answers, format texts.

Pros

Fully customizable FAQ help center page, allowing adjustments to font size, color, style, etc
Does not require changes to the theme and works independently, no coding/programming knowledge needed
New feature: bubble FAQ on selected pages
Supports multiple language translations and can be used on both separate FAQ pages and product pages
Admin dashboard is easy to use for creating customized questions and answers
Ability to add images and videos to FAQ answers and format texts
Highly praised support team, with quick and helpful responses
Makes it easy to add video FAQs

Top Helpful Reviews

Funki Buys

Oct 24, 2025 on Shopify

Great app and the support team are super helpful. They went out of their way to help us get set up and running properly.

VIREAHEALTH LLC

Oct 16, 2025 on Shopify

Absolutely love this app! Vik went above and beyond to make sure the FAQ worked perfectly with my custom Booster theme. It’s super easy to use, looks beautiful on my product pages, and the support team is incredible! Highly recommend Trusted FAQ to every store owner! — VIREAHEALTH LLC

DollieBabies

Sep 19, 2025 on Shopify

I am really pleased with the app. It does everything I wanted it to do plus more. It even showed up in my Google Search Console as an enhancement 24 hours after installing. It was relatively easy to set up, and easy for customers to find any queries for products they are looking at.

Lottta

Sep 12, 2025 on Shopify

The app does exactly what I was looking for. I use it for a general FAQ page. What's very important to me is that the content can be crawled by (AI) search engines, which is crucial for SEO. The help I received with several questions was excellent (fast and helpful). I'll explore the optional features further.

Nela Bags

Aug 07, 2025 on Shopify

I have to say that their support is great. Vik helped me great, he is the goat! Definitely would recommend their app

Letters From A Princess

Jun 27, 2025 on Shopify

Simple to use. I was able to create a beautiful, fully customizable and mobile responsive FAQ page in minutes.

The Mighty Quinn Brass and Winds

Jun 10, 2025 on Shopify

Easy to set up and use. I had a question about my setup, and I was able to chat with someone online and get it resolved on the spot. Impressive!

Burden Arb

Apr 14, 2025 on Shopify

This is a great app with lots of customisation options so it matches my website brilliantly. Vik has also been extremely helpful with a small layout alteration too. I highly recommnd this app.

Olympiad tester

Apr 10, 2025 on Shopify

Great app with amazing support from Vik. If you are looking for a FAQ/help app, this is the one. Have absolutely no hesitation in strongly recommending it.

Okum Supply

Mar 20, 2025 on Shopify

Vik was very helpful in their chat to help us implement the FAQ's. Now I just need to customize the design format. So far this works great.

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