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Customer reviews: Trusted Help Center & FAQ

Develop by Trusted apps

Reviews (125)

Overall rating
5

What Merchants Think

Merchants using the "Trusted Help Center & FAQ" app generally express high satisfaction with its performance and utility. The app is praised for being easy to install, customize, and integrate with various themes. Many users commend the app for enhancing the appearance and functionality of their FAQ sections, and the responsive, helpful customer support is frequently highlighted.

Key Strengths

  • Easy installation and customization
  • Seamless integration with different themes
  • Responsive and helpful customer support
  • Efficient content management without the need for external apps
  • Versatile configuration options

Common Concerns

  • Occasional minor bumps during setup
  • Initial integration issues, quickly resolved by support

Final Thoughts

The "Trusted Help Center & FAQ" app is well-received by merchants for its ease of use, comprehensive features, and excellent customer support. It stands out for its customization options and quick response time from its support team, making it a reliable choice for managing FAQ sections efficiently.

Majestic Mountain Sage, Inc.

Jan 01, 2025  on Shopify

This app made a lackluster FAQ section pop and easy to navigate. We found the app was easy to install, use, and customize! Great app!

MX1 Canada

Sep 19, 2024  on Shopify

Just started using it and very happy so far, especially with the quick support from Vic to get it showing properly in my custom theme.

Vivid Nature

Jul 31, 2024  on Shopify

Very easy to handle. Multiple options to configure product pages. Also the customer is very great.

Frido

Jul 14, 2024  on Shopify

The app corresponds exactly to our needs. We have the Ride 15 theme at the moment and the app integrates perfectly. Configuration is easy and support is very quick to respond and resolve any questions.

Masdel

Jul 02, 2024  on Shopify

On our biligual site works perfect! it is easy to manage and to customize the layout the best part for us is that you don't need an external app to translate your content. We ran into a couple bumps on the road but the support team was really helpfull and answered the question with a reasonable delay.

Coastal Comforts Australia

May 13, 2024  on Shopify

Incredible app and incredible support! The app is amazing and it is perfect if you need FAQ's for your products. The customer support is always very helpful and quick to reply.

DOUBL

Apr 26, 2024  on Shopify

Easy to use app and the support team was great. Thank for your quick help Vik. Makes it very easy to add in video FAQ.

American Forestry

Mar 25, 2024  on Shopify

Customer support chat is very responsive and willing to dive into odd problems specific to our store. Also, we really like having the ability to assign product FAQs by product type, vendor, collection, etc. So much faster to assign than our previous FAQ app that made it a much more manual process.

NAMENTO

Feb 21, 2024  on Shopify

I used another app from a competitor before - it was called POWR FAQ, but their support was really slow and the app didn't work so well. I then found out about FaqKing and it works much better. It loads in seconds and Vik from the support Team helped me setup the Design within a few minutes. Overall of course a 5 Star review!

Los Bembe's

Jan 24, 2024  on Shopify

Oh my gosh I love this tool I have always wanted to have questions and answers on my product page and I loved this. And the support they have is the best, they resolved all my doubts and questions quickly.

Amy Mercer Photography

Jan 15, 2024  on Shopify

Great customer service! App is well built and easy to customise. Plenty of options where other apps only provide minimum amount of FAQs entries and then make you upgrade for more. No lag either. Happy with my choice to change to FaqKing!

Blue Skies Drone Shop

Dec 13, 2023  on Shopify

We have been searching for a PRODUCT FAQ to integrate into our theme and we finally found a great option with FAQKing! We are able to fit it into Theme 2.0 into an accordion and customize the text, padding and a bunch of other options. We also go some support when we could not figure out a couple of things that ended up being easy fixes. This is a great app!

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