RT: Instant FAQ, Help Center

Develop by Shopify

Free plan available

Build a help center with unlimited FAQs to reduce support time

Quick setup

Unlimited faqs

Integrated chats

About RT: Instant FAQ, Help Center

Launched Feb 07, 2021

Built by Shopify

Address

151 O’Connor St, Ottawa, ON, ON, CA

Website Support Portal Privacy policy Tutorial FAQ Document

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Description

Displays a list of frequently asked questions with the answers. Reduces the number of questions.

Having an efficient and easy-to-use system that helps your customers find the answers to their questions quickly will totally eliminate any uncertainty they have and will inevitably increase their trust, purchase awareness, and sales.

Quickly and easily add an unlimited amount of FAQs to your website
Instantly give your customers the answers they're looking for and reduce support
WhatsApp, Facebook Messenger, Telegram, Skype, Viber, and Zalo chat integration

Pros

Efficient and easy-to-use system for customers to find answers quickly
Ability to add unlimited FAQs to your website
Reduces customer support time
Increases customer trust, purchase awareness, and sales
Integrates with popular chat platforms like WhatsApp, Facebook Messenger, Telegram, Skype, Viber, and Zalo
Easy to set up and use, making the website look professional according to user review

Top Helpful Reviews

SunnestANS

Nov 08, 2025 on Shopify

Easy to set up, looks great, small watermark but not something that is very noticable. All in all very good!

Pretty Girlie

Apr 09, 2024 on Shopify

This app is amazing. It was very easy to use and set up. My help desk makes my website look so professional. Thank you so much!

http://toysaround.com

Jan 25, 2024 on Shopify

I have just installed the app, which was quick and easy to do. I am so looking forward to using it. Great thanks for being free!

Boujee Chic Boutique

Dec 26, 2023 on Shopify

I love Roar Themes Apps. They are mostly Free Apps that are great & do not overload your site. This APP is perfect for answering quick and easy questions without the annoying salespeople pop ups. Its easy to use, and simple to start. You can quickly and easily change or add your FAQ's. I would recommend using this is you need a HELP center for Google Merchant, without having to answer the same questions over and over again

Koekela

Dec 20, 2023 on Shopify

This app is exactly what I've been looking for. And... it's FREE. I am already using there theme and just now discovered all the amazing apps they offer for free.

Leve de Tudo

Nov 15, 2023 on Shopify

Simplesmente top, fácil, simples de instalar e configurar, fácil e prático para traduzir. Se tivesse um suporte através de Tickets seria simplesmente perfeito.

MadgesFood

May 25, 2022 on Shopify

Solves my problem! Helps our customers and not enabling laziness. I love the fact the app allows the ability to still reach direct out to us for those unique issues.

Vablee

Sep 20, 2021 on Shopify

The best application ever, I highly recommend it, easy, fast, and smooth, helps you communicate with your customers in a magical and beautiful way

Fingertips Vintage

Sep 07, 2021 on Shopify

this is a really nice and useful app for my online store customer. I think it can be more convenient for my customer.

Gabi & Jules

Aug 05, 2021 on Shopify

Easy to use for both us and our customers. It's doing the job on reducing messages for us to individually respond to and thus providing timely info/answers for customers.

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