Customer reviews: RT: Instant FAQ, Help Center

<h3>What Merchants Think</h3> <p>Overall, merchants find "RT: Instant FAQ, Help Center" to be a valuable and easy-to-use tool that enhances the professionalism of their websites. Many users appreciate its free availability and how it meets their needs without complicating their website operations. The app is praised for simplifying the process of creating a professional help desk and FAQ section.</p> <h3>Key Strengths</h3> <ul> <li>Easy to set up and use</li> <li>Enhances website professionalism</li> <li>Free availability</li> <li>Efficiently handles FAQs without intrusive pop-ups</li> <li>Allows for customization and quick updates</li> </ul> <h3>Common Concerns</h3> <ul> <li>Does not support language translation functionality present in Shopify's native tools</li> <li>Lacks a ticket support system</li> </ul> <h3>Final Thoughts</h3> <p>Overall, "RT: Instant FAQ, Help Center" is well-received among users for its functionality, ease of use, and cost-effectiveness. While it could benefit from improved language support and ticketing features, it remains a highly recommended tool for merchants looking to streamline their customer support with minimal hassle.</p>

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Reviews (99)

Overall rating

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What Merchants Think

Overall, merchants find "RT: Instant FAQ, Help Center" to be a valuable and easy-to-use tool that enhances the professionalism of their websites. Many users appreciate its free availability and how it meets their needs without complicating their website operations. The app is praised for simplifying the process of creating a professional help desk and FAQ section.

Key Strengths

Easy to set up and use
Enhances website professionalism
Free availability
Efficiently handles FAQs without intrusive pop-ups
Allows for customization and quick updates

Common Concerns

Does not support language translation functionality present in Shopify's native tools
Lacks a ticket support system

Final Thoughts

Overall, "RT: Instant FAQ, Help Center" is well-received among users for its functionality, ease of use, and cost-effectiveness. While it could benefit from improved language support and ticketing features, it remains a highly recommended tool for merchants looking to streamline their customer support with minimal hassle.

Pretty Girlie

Apr 09, 2024 on Shopify

This app is amazing. It was very easy to use and set up. My help desk makes my website look so professional. Thank you so much!

http://toysaround.com

Jan 25, 2024 on Shopify

I have just installed the app, which was quick and easy to do. I am so looking forward to using it. Great thanks for being free!

Boujee Chic Boutique

Dec 26, 2023 on Shopify

I love Roar Themes Apps. They are mostly Free Apps that are great & do not overload your site. This APP is perfect for answering quick and easy questions without the annoying salespeople pop ups. Its easy to use, and simple to start. You can quickly and easily change or add your FAQ's. I would recommend using this is you need a HELP center for Google Merchant, without having to answer the same questions over and over again

Koekela

Dec 20, 2023 on Shopify

This app is exactly what I've been looking for. And... it's FREE. I am already using there theme and just now discovered all the amazing apps they offer for free.

Leve de Tudo

Nov 15, 2023 on Shopify

Simplesmente top, fácil, simples de instalar e configurar, fácil e prático para traduzir. Se tivesse um suporte através de Tickets seria simplesmente perfeito.

MadgesFood

May 25, 2022 on Shopify

Solves my problem! Helps our customers and not enabling laziness. I love the fact the app allows the ability to still reach direct out to us for those unique issues.

Kind Knives

Jul 20, 2021 on Shopify

Good app. I stuffed around trying to make a FAQ, got fed up, and then found this app. It easily helped me make a professional FAQ and helpdesk. Recommended.

BALEARICAL

Jun 11, 2021 on Shopify

Really bad quality product. Does not support language translation functionality of Shoppify. It is important that they support the native store language functionality that Shopify provides, that way content can be translated . "Instant FAQ & Help Center" is the only portion of my site missing the translation due to this issue.