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Kommunicate.io

Develop by kommunicate.io
30 Days Free Trial

Hybrid customer support platform combining bots and real-time human assistance.

No coding required
E-commerce integration
Live chat integration
Real-time support
Custom chatbot builder
Human-bot collaboration
Proactive assistance
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Try for Free

About Kommunicate.io

Launched Oct 11, 2021

Categories

CRM & Customer Service Live Chat

Built by kommunicate.io

Support Portal Tutorial
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Introduction Video

Description

Kommunicate is a live chat and chatbot plugin. You can build your own e-commerce chatbot and add it to your store without any coding.

Kommunicate is a human+bot hybrid customer support automation platform that provides real-time, proactive, and personalized support for growing businesses. It is one of the best Bigcommerce Chatbot and Live Chat plugins available in the market.

Pros

  • Combines the efficiency of bots with the personalized touch of human assistance.
  • Provides real-time and proactive customer support.
  • Suitable for growing businesses looking to automate customer interactions.
  • Highly rated as a Bigcommerce Chatbot and Live Chat plugin.
  • Enhances customer experience through personalized support.

Cons

  • May require time and effort to integrate effectively into existing systems.
  • Potential dependability on internet connectivity for real-time support.
  • Could involve subscription costs for small businesses with low budget constraints.
  • The bot functionality might not cover all customer queries, requiring human intervention.

Key Features

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