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Whatsapp - Contact Us by Smartarget logo

Whatsapp - Contact Us by Smartarget

Develop by smartarget.online
Free plan available

Easily connect customers via WhatsApp with a simple web icon.

Web icon integration
Whatsapp chat access
Customizable contact message
6 Reviews
7.1
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About Whatsapp - Contact Us by Smartarget

Launched Jul 13, 2020

Categories

CRM & Customer Service Live Chat

Built by smartarget.online

Support Portal Document
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Introduction Video

Description

Allow customers on your storefront to contact you using Whatsapp.

Let's make it easier for your customers to contact you! Probably most of your users are using Whatsapp, so it's time to give them the option to contact you by using Whatsapp.

With 'Whatsapp - Contact Us' you can add a small icon on the bottom-right corner with your phone number and short message such as "Contact us", "Message us", etc. When the user clicks on the icon - a new tab will pop with Whatsapp for the web and chat window with you.

Pros

  • Enhances customer communication by providing a direct link to WhatsApp.
  • Easy setup with a simple web icon on the bottom-right corner of websites.
  • Familiar platform for customers, as many users already use WhatsApp.
  • Convenient one-click access that opens a chat window in WhatsApp Web.

Cons

  • Limited customization options for the icon and messaging interface.
  • Requires customers to have WhatsApp installed on their device or access WhatsApp Web.
  • Potential privacy concerns, as users must share their phone number to initiate a chat.
  • Depends on the reliability and availability of WhatsApp services.

Top Helpful Reviews

fan...com

Jun 30, 2023  on Bigcommerce

Very easy to set up - Takes 5 minutes to set up, very easy. No issues installing the app on our website. We decided to get the paid version as the pricing is fair.

ste...com

Jun 21, 2023  on Bigcommerce

Easy to use compared to others - I have used other apps in the past similar to this one, but Whatsapp is not glitchy and is easy to setup.

inf...com

Mar 08, 2023  on Bigcommerce

Great app and great customer service - Super easy to set up, and very versatile, you can add a lot of options to it and set it up as you want, and again super simple, no need for developing knowledge, and support is great too, very quick reply on whatsapp.

bra...com

Nov 18, 2021  on Bigcommerce

Misleading Information (ITS NOT FREE) - After installing the APP and registering your account, It will be only available for 14 days trial, After that you have to purchase the app

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