CXBOX is an innovative app designed to elevate customer support and overall user experience by providing personalized solutions. It seamlessly integrates with the Zendesk agent workspace, enabling support teams to respond to and resolve tickets quickly with access to real-time customer information. With just one click, agents can effortlessly recommend products, thereby enhancing customer satisfaction and driving sales. CXBOX also offers comprehensive reports that detail sales data and the effectiveness of product recommendations, providing valuable insights for marketing strategies. Additionally, the app features an intuitive admin console for streamlined management and oversight of customer interactions and recommendations. With CXBOX, organizations can enhance their customer service operations and gain deeper insights into customer needs and behaviors.
Users who work on Zendesk can cross-sell using our "Personalized Product Recommendation" function.
Enhance customer support as well as experience with a customer-personalized solution.
- Respond and solve tickets easily and faster in Zendesk agent workspace with real-time customer information.
- Easily recommend a product to customers with one click.
- Reports that show sales data and recommendation performance.
- Insight data for your marketing purposes.
Enhance customer support as well as experience with a customer-personalized solution.
- Respond and solve tickets easily and faster in Zendesk agent workspace with real-time customer information.
- Easily recommend a product to customers with one click.
- Reports that show sales data and recommendation performance.
- Insight data for your marketing purposes.
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