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Redpen Widget

Develop by Ajmera Infotech Inc
Free plan available

Customer Support Request and Bug Capture Platform

Visual reports
Actionable issues
Single click reporting
Browser integration
Issue diagnostics
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About Redpen Widget

Launched Mar 22, 2022

Categories

Feedback and survey Survey

Built by Ajmera Infotech Inc

Email :

[email protected]

Address

3031 Tisch Way, 110 Plaza West, San Jose, CA, 95128, US

Website Privacy policy

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Introduction Video

Description

# CUSTOMER SUPPORT REQUEST AND BUG CAPTURE PLATFORM Enhance the power of your favorite issue tracking tool by reporting visual and actionable issues and reducing bug turnaround time – all of this without leaving your web browser. Redpen reduces the development and support costs by replacing the long, often mundane process of reporting issues and bugs with a mere single click! With Redpen, you not only save time reporting issues but also provide valuable diagnostic information and visual...

# CUSTOMER SUPPORT REQUEST AND BUG CAPTURE PLATFORM Enhance the power of your favorite issue tracking tool by reporting visual and actionable issues and reducing bug turnaround time – all of this without leaving your web browser. Redpen reduces the development and support costs by replacing the long, often mundane process of reporting issues and bugs with a mere single click! With Redpen, you not only save time reporting issues but also provide valuable diagnostic information and visual... more

Pros

  • Streamlines the process of reporting issues and bugs with a single click
  • Enhances existing issue tracking tools by providing visual and actionable issue reports
  • Reduces bug turnaround time, leading to more efficient development and support operations
  • Saves time and reduces costs associated with development and support tasks
  • Reports contain valuable diagnostic information which can aid in quicker issue resolution

Cons

  • Requires initial setup to integrate with existing issue tracking tools
  • Dependence on web browser might limit functionality during offline scenarios
  • Potential learning curve for new users unfamiliar with the platform
  • May not fully replace complex bug-reporting needs for certain specialized scenarios
  • Limited feedback on user experience and interface from provided details

Key Features

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