9.1
Relish AI Chatbot + ChatGPT logo

Relish AI Chatbot + ChatGPT

Develop by Relishly Inc

$9-$99

/ Month
14 Days Free Trial

Automate Customer Support, Instant FAQ in Chat, Live Chat

Subscription management
Virtual shopping assistant
Automated customer support
Instant faq responses
Order status updates
Human hand-off
Conversational campaigns

About Relish AI Chatbot + ChatGPT

Launched Jan 28, 2020

Categories

Built by Relishly Inc

Email :

[email protected]

Address

3350 Thomas Road, ste 150, Santa Clara, CA, 95054, US

Website Privacy policy
ZB Messenger & WhatsApp Chat logo
(109 Reviews)
$4.99-$19.99 / Month
  • 14 Days Free Trial
  • Sponsored

Support your customers quickly using Facebook Live Chat.

Introduction Video

Description

ChatGPT-Powered 24/7 Sales & Support Chatbot with Advanced Order Automation

Relish AI is your 24/7 AI assistant to boost sales and automate support. It provides product recommendations, order tracking, and automated answers, enhancing customer experience and driving conversions. Automate customer requests like cancellations, returns, address updates, and reduce subscription cancellations. Relish AI also drives sales through nudge, exit-intent, and personalized campaigns. Relish AI has seamless integrations to Shopify Inbox, Gorgias, Zendesk, Recharge, Klaviyo and more.

Relish AI is your 24/7 AI assistant to boost sales and automate support. It provides product recommendations, order tracking, and automated answers, enhancing customer experience and driving conversions. Automate customer requests like cancellations, returns, address updates, and reduce subscription cancellations. Relish AI also drives sales through nudge, exit-intent, and personalized campaigns. Relish AI has seamless integrations to Shopify Inbox, Gorgias, Zendesk, Recharge, Klaviyo and more. more
  • Instant GPT powered product recommendations and answer questions from users 24/7
  • Automate Order tracking, cancellation, returns and subscription order changes
  • Drives sales with nudge, exit-intent, and personalized campaigns
  • Auto-trains from catalog, pages, and store policies—no manual setup
  • Integrates with Shopify Inbox, Zendesk, Klaviyo, Recharge, Gorgias and More

Pros

  • 24/7 availability ensures constant customer support and engagement
  • Automates FAQs and live chat, freeing up time for more important tasks
  • Instant responses can boost store conversions and sales
  • Can hand-off to human agents if chatbot is unable to answer, ensuring customer satisfaction
  • Personalized conversational campaigns tailored to customer type and page improve user experience

Cons

  • Complex queries may still require human intervention, which can delay responses
  • Customization of conversational campaigns may require additional setup and oversight
  • Depending on AI accuracy, some responses might lack the depth or accuracy of human interaction
  • Integration with existing systems might pose challenges for some businesses

Top Helpful Reviews

NumberC

Mar 06, 2025  on Shopify

We're in the implementation phase, and the experience has been great so far! The onboarding was smooth, and the support team is super helpful. We’re excited to launch and see how it enhances customer engagement!

Factory Direct Medical

Jan 16, 2025  on Shopify

I have been using Relish AI for my shopify store for about a year now and so far it has been great. The team at Relish AI are super active and responsive and have supported a lot in the process of setting up app and getting issues fixed. Would definitely recommend this app.

Compressionsocks.ca

Apr 04, 2024  on Shopify

This app does exactly what it is is supposed to. The support team is incredible and they were able to do some custom changes as per the requirements at no extra cost. They have 24/7 support and Kritika and Rupa (there customer support agents) are amazing and are available most of the time during the day. For any technical or development issues with the app, it's easy to contact them through WhatsApp group and the development issue is fixed promptly. I had an issue with my website where some other plugin was interfering with the JS and the chatbot was not displayed on frontend on desktop but it was shown on mobile, they noticed it and proactively sent the ticket to there dev team to look into it and communicated with me for each step to update me for what's going on. I would definitely recommend the app for whoever looking for a chatbot to minimize workflow or looking for some custom changes in a cost effective way.

Defender Canada

Sep 19, 2023  on Shopify

Great product! Relish platform is easy to use and very user friendly. Their support team and account managers have been extremely helpful in getting our company up and running quickly and efficiently. Kritika and Rupa were very professional, helpful, and communicated all our options well. From all the companies we researched, so far Relish has proven to be a great option.

Intelligent Change

Aug 10, 2023  on Shopify

With the evolution of AI, it's imperative that E-commerce stores adapt and use it in tandem with their existing support channels to optimize the customer support experience. After looking for several chat AI partners, we settled on Relish because of their capability, responsiveness, and cost. Being a Relish client now for almost a year, I am happy with their services and the AI touch they add to our website. We are able to deflect many common questions through our chat in a seamless conversation flow. The support staff is incredibly responsive, helpful and proactive. Anytime that we need an adjustment made, they action it very quickly. If they do not support the capability, they find a way to implement it. I highly recommend giving them a try. Thank you Relish team!

My Site Plan

Jun 14, 2023  on Shopify

Relish AI is great! It has an option where we can input different variation of questions and it's easy to use. Kritika, the person who's assisting us is very nice and she's reaching out to us from time to time to check if we need help or if we have any questions about the system.

Turf Titan

May 17, 2023  on Shopify

I will say that using AI for customer service was something our company was concerned about trying. We tried a few other services and were not happy. Relish has been a great experience. They help set you up for success and will actually follow up if you have questions or concerns. Their staff has helped us optimize our account on a monthly basis which is invaluable. Our contact, Kritika, really cares and has exceeded our expectations. With service like this, why would we go anywhere else. You won't be disappointed with Relish AI.

VXAparts

May 11, 2023  on Shopify

I recently had the pleasure of using the Relish AI Shopify app and I must say, it's an absolute game changer! The ability to automate sales and customer support with an AI chatbot has truly made a difference in my business. I've seen a significant increase in sales and customer satisfaction since implementing Relish AI. One thing that really stood out to me was the level of customization that Relish AI offers. The responses are customizable based on the type of page, which really helps to ensure that customers are receiving the most relevant and helpful information possible. But what really made my experience with Relish AI stand out was the amazing customer support team. Kritika and Rupa were absolutely fantastic! They went above and beyond to help me with any questions or concerns I had, and their expertise and professionalism were truly impressive. Overall, I can't recommend Relish AI enough. It's a must-have app for any Shopify store owner who wants to streamline their sales and customer support processes while providing an exceptional customer experience. Thank you, Kritika and Rupa

Rundu

Dec 02, 2021  on Shopify

I spent a full weekend researching and looking at various AI chatbots including some well-known AI chatbots but I realized NONE of them were as good as Relish AI; and that was my opinion even before I downloaded the app and started working with the Relish.AI team. During my research, I couldn’t pinpoint why the Relish.AI app seemed to focus on the most important needs for running an e-commerce business such as customer support, order status, detailed product information and smart, built-in automated marketing options to increase conversions. However, building a user friendly, intelligent, and LITERALLY conversational virtual assistant chatbot was the objective of the team behind Relish.AI in the first place. Roopnath, Kritika and the Relish.AI team customized our chatbot with data, questions/answers and FAQs specific to our products and Shopify store and we are so grateful to the Relish.AI team for designing an AI chatbot with online e-commerce businesses in mind. Whether you are a one-person shop or large company, this chatbot will help you provide great customer support to your customers, grow your business and save you time and money.

Oh!mino

Apr 21, 2021  on Shopify

This is one of our best programs that increase conversions and has helped our sales grow by double digits each month! Not only a must needed app for any supplement site, but one of the best customer service organizations that we work with. They took the time to learn our business....they really care about our success...and they go beyond the call of duty on a regular basis.

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