7.5
Contlo ‑ Marketing & Helpdesk logo

Contlo ‑ Marketing & Helpdesk

Develop by Contlo Inc
Free plan available

AI-Native Ecommerce Marketing & Helpdesk in a single Platform

Automated customer journeys
Ai personalized campaigns
360° customer data
Omnichannel conversation management
Instant resolutions
69 Reviews
7.5

About Contlo ‑ Marketing & Helpdesk

Launched Aug 16, 2021

Categories

Built by Contlo Inc

Email :

[email protected]

Address

200 Continental Drive,, Suite 401, Newark DE, Newark, DE, 19713, US

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Introduction Video

Description

Ecommerce Marketing & Helpdesk in a single platform - Email, SMS, WhatsApp, Web push, Voice, FB & IG

Contlo is an AI native Ecommerce Marketing & Helpdesk Platform that enables modern ecommerce businesses to boost sales by driving customer retention via personalized campaigns and automated customer journeys across Email & SMS. Contlo also helps you deliver exceptional customer support experience & lightning-fast resolutions to your customers. Get quick access to 360° customer data, marketing campaigns, automation flows and managing customer conversations across all channels.

Contlo is an AI native Ecommerce Marketing & Helpdesk Platform that enables modern ecommerce businesses to boost sales by driving customer retention via personalized campaigns and automated customer journeys across Email & SMS. Contlo also helps you deliver exceptional customer support experience & lightning-fast resolutions to your customers. Get quick access to 360° customer data, marketing campaigns, automation flows and managing customer conversations across all channels. more
  • Engage your customers with AI personalized marketing campaigns & automations
  • Make informed marketing decisions & target customers based on their behavior
  • Gain 360° visibility into every customer behavior, interactions & activities
  • Effortlessly manage your customer conversations via round-robin assignment
  • Instant resolutions on all channels - Email, SMS, Facebook, Instagram & Voice

Pros

  • AI-driven personalized marketing campaigns and automations
  • User-friendly interface with seamless integration with other tools like Razorpay and Shopify
  • Comprehensive 360° customer data visibility and interaction tracking
  • Effective retention strategies and campaign management
  • Excellent customer support and quick troubleshooting
  • Ability to handle multiple channels - Email, SMS, Facebook, Instagram, and Voice
  • Eliminates the need for multiple apps by providing a unified platform
  • Provides outstanding analytics to enhance marketing strategies
  • Supports quick and efficient task management and data processing
  • Notable ROI and business performance improvement reported by users

Rating And Reviews

WoodenTwist

Nov 02, 2024  on Shopify

In starting this app was good there was account manager to solve all the queries but now they have just normal support which replies in 3 to 4 days. There are lot of bugs which can give your business a huge loss so stay away from this app.

Rasoi Shop

Oct 11, 2024  on Shopify

Horrendous Client Support. Good Product coupled with Absolutely Poor levels of service and support. Think twice before implementing because transition of any CRM takes lot of other efforts. Once you are IN, transition will be a pain anyways.

IndiNoir

May 29, 2024  on Shopify

We've been using Contlo for over a year now and it has been a great marketing tool for us. Their customer support is very responsive whenever we have any issues and they have pretty good set of features in built so we dont have to juggle too many apps. Very useful and definitely delivers a good ROI.

INJA Wellness

Apr 30, 2024  on Shopify

Contlo has been a great tool for us primarily in the space of retention marketing. It's very helpful to have the automations and the kind of integrations Contlo has with different communication platforms so we don't need individual apps for everything. It's a great one stop shop. In case there is any tech issue, the team too is very quick to help.

Sewandyou

Apr 25, 2024  on Shopify

This marketing app is fantastic! It's user-friendly, seamlessly integrates with other tools, and the customer support is exceptional. The analytics provided are outstanding and have significantly enhanced our marketing strategies, leading to a noticeable boost in reaching our audience and business expectations!

House of Blouse

Apr 25, 2024  on Shopify

We were initially using separate Apps for Email and WhatsApp marketing and were hesitant to completely move to a single App. But since we moved to Contlo our retention has improved by leaps! and We have also been very happy working with the super helpful and efficient team who are quick to respond and take the initiative to direct us the right way to get us using all the various features available on the App. A special thanks to Suraj for always readily helping us when we are stuck. You won't regret moving to this App.

Happilo

Apr 25, 2024  on Shopify

Contlo offers an impressive suite of automation tools, coupled with outstanding marketing services and exceptional customer support. From my experience, their automation solutions streamline processes effectively, saving time and resources for businesses of all sizes. Whether it's workflow automation, task management, or data processing, Contlo delivers solutions that enhance efficiency and productivity. Their marketing services are nothing short of impressive. With a keen understanding of market trends and consumer behavior, Contlo crafts strategies that resonate with target audiences, driving engagement and boosting brand visibility. Their innovative approaches help businesses stand out in crowded markets and achieve their marketing goals effectively. One of the standout features of Contlo is their exemplary customer support. Their team is highly responsive, knowledgeable, and dedicated to addressing any queries or concerns promptly. Whether it's troubleshooting technical issues or providing guidance on maximizing the use of their services, Contlo's support team goes above and beyond to ensure customer satisfaction. Overall, I highly recommend Contlo for businesses looking to streamline operations, enhance their marketing efforts, and receive top-notch support. With their comprehensive suite of services and commitment to customer success, Contlo is truly a standout in the industry.

Greendigo

Apr 22, 2024  on Shopify

I highly recommend Contlo as it is highly intuitive and super user-friendly. The features and integrations with platforms like Razorpay and Shopify make the customer experience super seamless, leaving less space for leakages in communication, helping small businesses like us to really connect with our audience effectively. The Contlo team is really hands-on and ensures quick troubleshooting and doubt clarification. They are an amazing team to work with! I'd definietly recommend Contlo to anyone who is in the market for an e-commerce marketing tool.

WaterScience

Apr 16, 2024  on Shopify

We highly recommend Contlo marketing app. Its user-friendly interface and robust features including campaign management, automations, and analytics are really useful. The support team has been extremely helpful with all our requests.

Parul Garg Beauty

Apr 16, 2024  on Shopify

Parul Garg Beauty relies a lot on Contlo for its retention efforts. The tool has helped us to execute campaigns, create automated journeys, and much more. Specific segmentation has been really helpful for us in terms of targeted marketing.

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