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Contlo ‑ Marketing & Helpdesk logo

Contlo ‑ Marketing & Helpdesk

Develop by Contlo Inc
Free plan available

AI-Native Ecommerce Marketing & Helpdesk in a single Platform

Automated customer journeys
Ai personalized campaigns
360° customer data
Omnichannel conversation management
Instant resolutions

About Contlo ‑ Marketing & Helpdesk

Launched Aug 15, 2021

Categories

Built by Contlo Inc

Email :

[email protected]

Address

200 Continental Drive,, Suite 401, Newark DE, Newark, DE, 19713, US

Website Privacy policy Tutorial Document
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Introduction Video

Description

Ecommerce Marketing & Helpdesk in a single platform - Email, SMS, WhatsApp, Web push, Voice, FB & IG

Contlo is an AI native Ecommerce Marketing & Helpdesk Platform that enables modern ecommerce businesses to boost sales by driving customer retention via personalized campaigns and automated customer journeys across Email & SMS. Contlo also helps you deliver exceptional customer support experience & lightning-fast resolutions to your customers. Get quick access to 360° customer data, marketing campaigns, automation flows and managing customer conversations across all channels.

Contlo is an AI native Ecommerce Marketing & Helpdesk Platform that enables modern ecommerce businesses to boost sales by driving customer retention via personalized campaigns and automated customer journeys across Email & SMS. Contlo also helps you deliver exceptional customer support experience & lightning-fast resolutions to your customers. Get quick access to 360° customer data, marketing campaigns, automation flows and managing customer conversations across all channels. more
  • Engage your customers with AI personalized marketing campaigns & automations
  • Make informed marketing decisions & target customers based on their behavior
  • Gain 360° visibility into every customer behavior, interactions & activities
  • Effortlessly manage your customer conversations via round-robin assignment
  • Instant resolutions on all channels - Email, SMS, Facebook, Instagram & Voice

Pros

  • AI-driven personalized marketing campaigns and automations
  • User-friendly interface with seamless integration with other tools like Razorpay and Shopify
  • Comprehensive 360° customer data visibility and interaction tracking
  • Effective retention strategies and campaign management
  • Excellent customer support and quick troubleshooting
  • Ability to handle multiple channels - Email, SMS, Facebook, Instagram, and Voice
  • Eliminates the need for multiple apps by providing a unified platform
  • Provides outstanding analytics to enhance marketing strategies
  • Supports quick and efficient task management and data processing
  • Notable ROI and business performance improvement reported by users

Top Helpful Reviews

Indian Terrain

Jul 01, 2025  on Shopify

Easy to integrate and use. Proactive support from the team pre setup, during setup and post setup. Looking forward to scaling the business with them.

Nutraj

Jun 30, 2025  on Shopify

We've been using Contlo for the lst one year to manage our customer communication and marketing automation across channels like email, WhatsApp, and popups, and the experience has been excellent.

Dressfolk

Dec 11, 2024  on Shopify

Hi Team, We have not been using the app since early November however, we got billed for it. We request you to provide us a refund in the current billing as we have not used the app at all.

WoodenTwist

Nov 02, 2024  on Shopify

In starting this app was good there was account manager to solve all the queries but now they have just normal support which replies in 3 to 4 days. There are lot of bugs which can give your business a huge loss so stay away from this app.

Rasoi Shop

Oct 11, 2024  on Shopify

Horrendous Client Support. Good Product coupled with Absolutely Poor levels of service and support. Think twice before implementing because transition of any CRM takes lot of other efforts. Once you are IN, transition will be a pain anyways.

AtticSalt

Jun 19, 2024  on Shopify

Contlo help in actual to increase retention they have experienced team member that look up to your account and guide what to do

Bummer

Jun 06, 2024  on Shopify

We use Contlo extensively for our customer retention strategies. The platform is easy to navigate, offers integration with a lot of applications and support multiple channels of communication. Contlo team is always there to extend support and help.

IndiNoir

May 29, 2024  on Shopify

We've been using Contlo for over a year now and it has been a great marketing tool for us. Their customer support is very responsive whenever we have any issues and they have pretty good set of features in built so we dont have to juggle too many apps. Very useful and definitely delivers a good ROI.

INJA Wellness

Apr 30, 2024  on Shopify

Contlo has been a great tool for us primarily in the space of retention marketing. It's very helpful to have the automations and the kind of integrations Contlo has with different communication platforms so we don't need individual apps for everything. It's a great one stop shop. In case there is any tech issue, the team too is very quick to help.

Sewandyou

Apr 25, 2024  on Shopify

This marketing app is fantastic! It's user-friendly, seamlessly integrates with other tools, and the customer support is exceptional. The analytics provided are outstanding and have significantly enhanced our marketing strategies, leading to a noticeable boost in reaching our audience and business expectations!

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