7.8
Kangaroo: Loyalty and Rewards logo

Kangaroo: Loyalty and Rewards

$199

/ Month

Build customer loyalty with rewards, offers, VIP tiers & more

Vip tiers
Personalized offers
Custom branding
Targeted marketing
Omnichannel solutions
Referral engine
Repeat purchase incentives
Behavior-based adjustments
7 Reviews
7.8

About Kangaroo: Loyalty and Rewards

Launched Mar 04, 2022

Categories

Built by Kangaroo Rewards

Email :

[email protected]

Address

2000 McGill College Ave, Suite 600, Montreal, QC, H3A 3H3, CA

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Introduction Video

Description

Kangaroo is a globally recognized rewards platform to help build brand loyalty.

Kangaroo is a digital loyalty platform to increase sales, drive traffic, and boost retention. Your Kangaroo loyalty program can be fully customized to engage customers with personalized offers and rewards, targeted marketing & segmentation, referrals, VIP tiers, and omnichannel solutions. Monitor and adjust your program based on customer behavior and trends so you can own your customer data.

Kangaroo is a digital loyalty platform to increase sales, drive traffic, and boost retention. Your Kangaroo loyalty program can be fully customized to engage customers with personalized offers and rewards, targeted marketing & segmentation, referrals, VIP tiers, and omnichannel solutions. Monitor and adjust your program based on customer behavior and trends so you can own your customer data. more
  • Custom branded with your business colors, logo, graphics, and images.
  • Encourage repeat purchases with points per dollar, offers and redemptions.
  • Target customers with relevant offers via SMS, email, and push notifications.
  • Create loyal brand advocates with our referral engine.

Pros

  • Fully customizable loyalty program to engage customers with personalized offers and rewards
  • Targeted marketing and segmentation for effective communication
  • Allows creation of brand advocates through a referral engine
  • Encourages repeat purchases with points, offers, and redemptions
  • Provides omnichannel solutions to monitor and adjust programs based on customer behavior
  • Excellent customer service with quick issue resolution reported by users

Cons

  • High monthly cost of $199, which may not be cost-effective for all businesses
  • Criticism of the user interface being unprofessional or unattractive
  • Negative comparison to competing platforms like Klaviyo and Shopify regarding UI and pricing

Rating And Reviews

Joud Al Rif

Oct 30, 2024  on Shopify

Impressed by the team’s professionalism and seamless service! They make everything so easy to access for clients—highly recommended!

Louvre Abu Dhabi Boutique

Oct 24, 2024  on Shopify

Great solution for business! The service and staff support in on the highest level. Definitely can recommend Kangaroo for the business enhancement and growth.

RIFAI

Aug 06, 2024  on Shopify

Excellent customer service. The team is always supportive and guarantees full service, quickly responding and resolving issues. The loyalty program is very helpful for rewarding your customers, and the features on Kangaroo can be very beneficial and entertaining for them.

AIRSCREAM UK Limited (CRN : 11368960)

Aug 06, 2024  on Shopify

Bee Naturals

Jul 13, 2024  on Shopify

Is there any way to select a star in negative, It is such a ridiculous app, and its interface looks like a cartoon they charge $199 per month, at least compare the Kangaroo rewards dashboard with Klviyo and Shopify itself and pricing.

Runnin' Wild Kids

May 24, 2024  on Shopify

We have been using Kangaroo for about 9 months now. It works very well and the customer service is excellent. We use it on both our website and POS. Using on POS is tricky because of Shopify inflexibility but Kangaroo will help overcome this. I recommend this app

Blu Jean Blues

Jan 08, 2024  on Shopify

I have been using the Kangaroo Rewards loyalty program on Shopify for the last 6 months and I love it!. My customers are loving the loyalty program and starting to engage more with the points system which means I can reward my customers for their loyalty, which has helped me keep them coming back for more and more. The nice part about Kangaroo is that I can customize the rewards and points system to my business and offer personalized incentives to my customers and then notify them where they are in their rewards to encourage them earn more points (shop more) This system is a game changer for me because it also allows me to integrate with several programs on Shopify. I use Lightspeed with my storefront system, Klaviyo for marketing and Judgeme for reviews and each one seamlessly works together with Kangaroo. This way if my customer shops in store and online they will acquire points under one system and not lose or miss out on rewards. They love the fact that they get points for shopping in store or online. There are not many rewards programs that offer this service. Lastly, I would highly recommend Kangaroo for their Customer Service which is exceptional! I have worked with Mario from the beginning and he is AWESOME! He has been so patient with every call when I needed help with any question. I can't thank him enough for assisting me with my questions and all the other suggestions he has offered to help me reach my goals for the program and my business. Hats off to him for Exceptional customer service. Overall, I highly recommend Kangaroo Rewards loyalty program!

Hadeco.co.za

Nov 15, 2023  on Shopify

Excellent customer service. The app works like a dream and I've never had an issue with it. I'd highly recommend this to any e-commerce brand looking for a great loyalty program.

Euro-Market Snowdon

Nov 13, 2023  on Shopify

Excellent service à la clientèle. Nous avons fait confiance à Kangaroo est pour le moment nous le regrettons pas.

Fanatik Bike Co.

Nov 10, 2023  on Shopify

So far the app works according to my expectations which is great. The customer service team has also been very accommodating to certain requests to make sure the rewards program works and functions how we would like it.

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