Shopify Omnichannel apps 2025

Klaviyo: Email Marketing & SMS

$15-$20 / Month

9.2

2,502 Reviews

Power smarter digital relationships with email marketing & SMS Show more

Klaviyo: Email Marketing & SMS is a comprehensive app designed to enhance your store's sales and customer engagement through personalized email and SMS marketing. It empowers businesses to go beyond basic marketing with advanced segmentation and targeting features that are powered by data from over 350 integrations, including Shopify. By centralizing this data, Klaviyo allows for seamless communication with customers across multiple channels using AI tools, proven templates, and real-time performance metrics. Users can create and automate highly effective campaigns with pre-built templates for scenarios like welcome messages, back-in-stock notifications, and more. The app provides insights into revenue generated per campaign or segmentation, enabling users to refine their strategies continuously. With Klaviyo, you can easily centralize your marketing activities and improve your digital relationships—all from a single platform.

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Revenue tracking

Segmentation

Personalized emails

Product reviews

Sms campaigns

Omnichannel templates

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WhatsApp Chat & Abandoned Cart

9

249 Reviews

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#1 Whatsapp Business API- Abandoned Cart, Broadcast & Helpdesk Show more

The "WhatsApp Chat & Abandoned Cart" app is designed to enhance sales and customer engagement for businesses by leveraging the power of WhatsApp. It provides innovative solutions for recovering abandoned carts, increasing WhatsApp subscribers, and facilitating upselling or cross-selling. The app helps to convert cash on delivery orders into prepaid ones, offering businesses a streamlined sales process. With chatbot campaigns, users can easily collect customer data, recommend products, and even create their own WhatsApp shop, effectively driving more sales. Additionally, the app features an omnichannel support inbox that enables businesses to engage customers seamlessly, automate up to 70% of repetitive queries, and support additional purchases. Users can launch effective abandoned cart recovery campaigns, achieving impressive returns on investment. Furthermore, the app also allows businesses to gather product reviews on WhatsApp and employ interactive tools like Spin The Wheel and exit popups to foster customer interactions and build a robust subscriber base.

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Abandoned cart recovery

Product recommendations

Helpdesk inbox

Spin the wheel

Exit popups

Broadcast campaigns

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Rise.ai: Gift Cards & Loyalty

$19.99-$199.99 / Month

8

730 Reviews

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Gift Card, Loyalty Programs, Cashback, Store Credit & Rewards Show more

Rise.ai: Gift Cards & Loyalty is a robust platform catering to eCommerce brands looking to enhance customer retention and lifetime value (LTV) through innovative solutions. The app offers advanced tools for managing gift card sales, store credit, rewards, referrals, refunds, and loyalty programs, effectively replacing traditional point systems with store credit incentives presented in straightforward dollar amounts. Seamlessly integrating with Shopify POS, Rise.ai provides an omnichannel experience, ensuring customers are rewarded regardless of where they shop. Users can create and automate workflows to distribute store credit based on customer actions, enhancing engagement and satisfaction. The platform also supports issuing gift card refunds and store credit for returns, optimizing both customer service and retention strategies. With features for scheduling and bulk sending gift cards, as well as offering tailored loyalty programs that include cash-back, digital wallets, and VIP tiers, Rise.ai enables businesses to cultivate a loyal customer base and streamline loyalty rewards with ease.

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Vip tiers

Gift card sales

Store credit management

Bulk gift cards

Cash back programs

Digital wallets

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CBB Video Background

$9.99 / Month

8.1

89 Reviews

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Embed TikTok, YouTube, Vimeo videos anywhere in your store. Show more

CBB • Video Background is a powerful app designed to enhance your store's visual and engagement dynamics by allowing you to embed TikTok, YouTube, and Vimeo videos on any page effortlessly. The app offers a user-friendly experience with its no-code customization capabilities, including unique configuration options like icons and padding, enabling you to upload and incorporate videos within seconds. Its fully responsive design ensures videos look stunning on any device and screen size, promoting a cohesive omnichannel strategy. Ideal for boosting viewer engagement and conversion rates, CBB • Video Background allows seamless integration, easily replacing static page elements with dynamic video content. Users also benefit from exceptional customer support, ensuring any questions are promptly addressed and video embedding is hassle-free. Expand your store's appeal and capture audiences with compelling video backgrounds using this intuitive app.

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Easy customization

No coding

Fully responsive

Embed videos

Replace page elements

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Gorgias: Helpdesk, Chat & FAQ

$10-$900 / Month

(4.1/5)

545 Reviews

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Support made simple and scalable. Show more

Gorgias is a cutting-edge customer experience platform designed to streamline your support channels by consolidating them into a single, intuitive inbox. Seamlessly integrating with Shopify and over 100 other apps, Gorgias ensures that all customer interactions are enriched with relevant data, enhancing the support experience. Ideal for eCommerce businesses of any size, it leverages smart automation and AI to efficiently manage support tickets, significantly boosting the productivity of your support team. With omnichannel capabilities, it unifies email, chat, voice, and social media interactions across platforms like TikTok and Instagram. Its robust features also include direct order management, allowing for actions like editing and refunding orders from within the app. Additionally, Gorgias uses data-driven insights to show how support activities can drive sales, offering 24/7 support options through self-service solutions and targeted campaigns.

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Ai-powered responses

Order management

24/7 support

Unified inbox

Revenue statistics

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Omni Hub オムニチャネル会員連携アプリ

$150 / Month

9.1

30 Reviews

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POSアプリ「スマレジ」と連携し、実店舗とECで会員情報をオムニチャネルで統合できる顧客一元化アプリです。 Show more

Omni Hub スマレジ会員連携アプリは、クラウドPOSサービスであるスマレジとShopify間で会員情報をスムーズに連携する便利なアプリです。Shopify Basicから利用可能で、Shopify Plus専用アプリではないため、多くの店舗で活用できます。このアプリを使えば、システム知識がなくても簡単な初期設定のみで実店舗とECの会員情報と売上情報の一元管理を実現します。また、会員情報の統合により、ウェブ上で完結する会員登録を促進し、店頭での登録率向上やCRMの強化を図ることができます。さらに、共通のポイントを発行することで、店舗とECでのオムニチャネルなポイントプログラムを簡単に運用できます。管理画面の指示に従って設定を行うだけで、会員情報の連携が実現し、すでにスマレジで会員情報を持っている場合は、具体的な利用開始手順も案内されます。一貫した顧客体験を提供したい店舗にとって理想的なソリューションです。

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Easy initial setup

Member data integration

Omni-channel synchronization

Point program management

Unified sales data

Improved crm

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MoEngage

9.1

1 Reviews

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An insights-led Customer Engagement platform. Show more

MoEngage® is an advanced Insights-Led Customer Engagement platform designed for consumer brands seeking to enhance their customer outreach strategies. By harnessing AI-driven insights, MoEngage empowers marketers to create tailored omnichannel experiences that resonate with customers across more than 10 channels. This platform focuses on personalizing every interaction, ensuring that customers receive the most relevant product recommendations and offers at the perfect moment. MoEngage provides a holistic 360° view of customer data by integrating information from both online and offline channels. Moreover, its predictive analytics capabilities help forecast customer behaviors such as uninstalls, churn, or conversions. All these features are delivered with robust data protection measures, ensuring compliance with global regulations. MoEngage makes it easier to send timely alerts and craft bespoke web experiences while maintaining a high level of customer engagement integrity.

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Personalized interactions

Predictive analytics

Ai-driven insights

Omnichannel engagement

Relevant recommendations

360° customer view

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Point of Sale

$89 / Month

(2.9/5)

390 Reviews

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Unify online and in-person sales with Shopify POS. Show more

Shopify POS is an innovative application designed to seamlessly unify your online and retail stores, enhancing your sales conversions across all platforms. This comprehensive tool streamlines store management by integrating essential features such as inventory management, customer orders, and performance tracking. By offering local pickup, delivery services, and the ability to sell inventory from multiple locations, Shopify POS provides a flexible shopping experience that reaches more customers. It includes robust features to boost conversions, such as email carts and “ship to customer” options, expanding your sales potential. The app also maintains detailed customer profiles, product details, and real-time inventory levels for easy access. Accepting various payment methods becomes effortless with retail checkout hardware that's ready whenever you are. Additionally, its omnichannel capabilities allow you to manage both online and in-store operations from a single platform, creating a cohesive and efficient retail management experience.

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Local pickup

Email carts

Ship to customer

Customer profiles

Product details

Inventory levels

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HK Pickup: Store & SF Express

$5-$100 / Month

9.1

19 Reviews

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SF Express (順豐), EF lockers & store pickup points in Hong Kong Show more

HK Pickup: Store & SF Express is designed to boost sales and enhance customer satisfaction by expanding pickup options for orders in Hong Kong and Macau. By integrating your own retail locations with S.F. Express's diverse pickup points, including EF lockers, service centers, and convenience stores, the app cultivates a seamless omnichannel shopping experience. This flexibility not only incentivizes purchases through increased convenience but also offers customers budget-friendly alternatives to traditional shipping. Retailers can set varied shipping rates or even waive fees to make pickup options more appealing, ultimately driving higher sales conversions. The app supports dynamic rate displays and customizes pickup visibility for local versus international shoppers, ensuring a tailored shopping interface. With bilingual support in Chinese and English, HK Pickup is ideal for catering to a diverse customer base, enhancing both accessibility and user engagement.

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Dynamic shipping rates

Retail store pickups

Sf express pickups

Hong kong locations

Macau locations

Auto-updated lockers

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Wigzo ‑ Text, WhatsApp, Email

$1499-$799 / Month

8.2

42 Reviews

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Marketing automation retention tool Show more

Wigzo is an innovative marketing platform designed to tackle the formidable challenges merchants face in running impactful marketing campaigns. With a robust focus on personalization, Wigzo excels at creating dynamic omnichannel flows and sophisticated automation tools, all of which are powered by real-time data analytics for precise audience segmentation. This ensures that messages reach the right audience at the most opportune times, significantly improving engagement and conversion rates. The platform prioritizes customer retention by offering features like re-engagement campaigns, loyalty programs, and valuable feedback mechanisms. Merchants using Wigzo benefit from stronger customer relationships and enhanced loyalty, ultimately boosting their business success. Its user-friendly design, including a drag-and-drop builder for automation and multifaceted segmentation options, makes Wigzo a go-to solution for creating and distributing targeted campaigns with ease.

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Personalized campaigns

Loyalty programs

Drag-and-drop builder

Custom segments

Real-time segmentation

Feedback tools

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QuickCEP: Live Chat&AI Chatbot

$49-$899 / Month

9.1

59 Reviews

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Improve Conversion Rate by QuickCEP AI Chatbots Show more

QuickCEP: Live Chat & AI Chatbot is a powerful tool designed to elevate customer service and increase sales for e-commerce businesses. This app features AI chatbots that provide continuous, 24/7 support, ensuring that customer queries are resolved promptly at any time. With its omnichannel live chat functionality, QuickCEP consolidates messages from platforms like Instagram, Messenger, Email, WhatsApp, and TikTok Shop, making it easier for businesses to manage customer interactions from a single interface. QuickCEP not only facilitates seamless communication but also tracks customer behavior in real time, offering valuable insights for businesses. By leveraging data from the Customer Data Platform (CDP), businesses can create segmented, targeted marketing campaigns, including email direct marketing (EDMs) and pop-ups, to enhance customer engagement and conversion rates. Designed for easy integration with Shopify, QuickCEP empowers e-commerce businesses to deliver personalized customer experiences that drive success.

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Shopify integration

Real-time tracking

Ai chatbots

Omnichannel live chat

Customer data platform

Targeted campaigns

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JivoChat: Live Chat & WhatsApp

$29 / Month

7.7

108 Reviews

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Omnichannel Live Chat with WhatsApp and Marketing Solutions Show more

JivoChat: Live Chat & WhatsApp is a comprehensive communication app designed to enhance customer engagement and streamline interactions across multiple platforms. This powerful tool seamlessly integrates live chat features on your website and connects with WhatsApp, allowing businesses to provide instant support and address customer inquiries in real-time. The intuitive interface ensures ease of use, empowering support teams to manage multiple conversations simultaneously. JivoChat offers customizable chat widgets, automated responses, and detailed analytics to optimize your customer service experience. With its multilingual support and cross-platform compatibility, JivoChat enables businesses to reach a global audience effectively. Whether you're a small business or a large enterprise, this app provides the flexibility and scalability needed to elevate your customer communication strategies.

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Whatsapp integration

Integrated crm

Omnichannel chat

Marketing solutions

Inbox management

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MOTENASU

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顧客・購買データ等の自動連携が可能なCRM！購買分析・メール・LINE・SMS・DM等、チャネル配信・サポートも充実！ Show more

MOTENASU is a versatile app tailored for Shopify merchants, aimed at enhancing the shopping experience for customers while streamlining store operations. It leverages the analysis of purchase history and customer behavior to automatically suggest personalized promotions, ensuring that each customer receives product recommendations and offers that are uniquely suited to them. By automating marketing activities across diverse channels such as email and LINE, the app optimizes segmentation and targeting, significantly boosting marketing effectiveness. Its omni-channel marketing approach allows customers to naturally connect with stores through their preferred platforms, fostering stronger relationships. Additionally, MOTENASU provides a comprehensive data-driven dashboard, rich in insights, to help merchants understand sales trends, customer behaviors, and campaign outcomes, thereby facilitating informed decision-making. These features enable merchants to deepen their connections with customers and grow their businesses efficiently.

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Data-driven decisions

Automated segmentation

Personalized promotions

Multi-channel marketing

Purchase history analysis

Insight-rich dashboard

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Voyado Engage

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Create a personalized omnichannel experience across channels Show more

Voyado Engage is a robust multichannel marketing platform designed to enhance customer engagement by synchronizing behavioral data from your online store. By leveraging this information, businesses can craft personalized experiences across various marketing channels, whether online or in-store. With Voyado Engage, all customer data is consolidated into a single, easy-to-access platform, offering support for multiple markets. The app includes a versatile toolbox with features such as member levels, points, and rewards to bolster customer loyalty. It helps boost engagement and conversion rates through personalized omnichannel offers and dynamic, hyper-segmented emails that address issues like browse abandonment. Furthermore, businesses gain valuable insights into customer behaviors, allowing for more informed marketing strategies and decision-making.

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Customer behavior insights

Browse abandonment

Points rewards

Sync behavioral data

Orchestrate experiences

Store customer data

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Kommunicate AI Chatbot

$25-$100 / Month

9.1

1 Reviews

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AI Chabot with analytics and live support to resolve queries Show more

Kommunicate AI Chatbot is a powerful platform designed to help businesses enhance their customer interaction by automating various processes such as lead capture, FAQs, refunds, and order status. With its AI capabilities, it facilitates improved sales and customer satisfaction while providing an option for live agent support for those situations that require immediate human intervention. The platform offers in-depth, real-time analytics on the performance of both bots and agents, along with actionable improvement suggestions using self-learning AI technology. It boasts seamless integration with over 40 platforms, including Zendesk, WhatsApp, Messenger, and Google Analytics, enabling businesses to manage multi-channel conversations efficiently. Kommunicate prides itself on its user-friendly dashboard, which allows businesses to keep track of interactions across iOS and Android apps effortlessly. With support for more than 100 global languages, it caters to a diverse range of audiences worldwide, making it a versatile tool for customer engagement.

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Seamless integration

Multilingual support

Real-time analytics

Omnichannel integration

Self-learning ai

Order status

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Kangaroo: Loyalty and Rewards

$199 / Month

9.1

40 Reviews

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Build customer loyalty with rewards, offers, VIP tiers & more Show more

Kangaroo: Loyalty and Rewards is an innovative digital platform designed to enhance business revenue by increasing sales, driving customer traffic, and boosting customer retention. This fully customizable loyalty program allows businesses to engage customers with personalized offers, rewards, and targeted marketing strategies tailored through segmentation. With features like referrals, VIP membership tiers, and a comprehensive omnichannel approach, Kangaroo enables businesses to craft a unique loyalty experience. Businesses can easily monitor and adjust their programs based on customer behavior and trends, ensuring control over their customer data. The platform allows for brand customization by incorporating business colors, logos, and graphics, creating a seamless connection with your brand identity. Additionally, Kangaroo facilitates repeat purchases through strategic point systems and offers, and empowers businesses to effortlessly reach customers via SMS, email, and push notifications. Cultivate loyal brand advocates by leveraging Kangaroo’s powerful referral engine, driving organic growth and expanding your customer base.

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Vip tiers

Personalized offers

Custom branding

Targeted marketing

Omnichannel solutions

Referral engine

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Sellercloud

(1.3/5)

3 Reviews

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Automate, integrate and scale Show more

Sellercloud is a robust, cloud-based omnichannel e-commerce platform designed to fuel business growth by streamlining operations and automating workflows. It empowers businesses to manage inventory seamlessly across multiple channels and offers comprehensive tools for order management and omnichannel listings, ensuring you can sell wherever your customers shop. Each subscription integrates essential features like purchasing, WMS, shipping, and detailed reporting that offers unparalleled visibility into your business activities. With over 280 integrations and the freedom of unlimited user access, Sellercloud is adaptable to businesses of all sizes without the commitment of annual contracts. Users can customize their accounts to align precisely with their operational vision, facilitating a tailored experience. Sellercloud stands out as an all-encompassing solution to lift the burden of e-commerce complexities, allowing you to focus on growing your business.

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Inventory management

Reporting

Order management

Customizations

Shipping

Omnichannel listings

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Blowhorn

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One Stop Shop for all your same day delivery needs Show more

Blowhorn is a cutting-edge logistics app offering premium fulfillment services, trusted by renowned brands like Decathlon, Lenskart, BigBasket, Flipkart, and Zomato. The app powers over 250,000 deliveries daily across more than 160 cities, utilizing an advanced AI/ML tech stack to expedite and enhance operational efficiency. With a 99.6% record in SLA fulfillment and a pay-per-order model, Blowhorn minimizes overhead costs for businesses, making it a cost-effective solution. The platform also ensures up to a 50% reduction in RTOs with omnichannel pickups and drops, complemented by strategically located micro-warehouses near customers for improved last-mile delivery. Users benefit from no minimum order value and COD remittance three times weekly, enhancing cash flow and convenience. Additional features include automatic and manual order flows, region-specific order dispatching, SKU-based order processing, and real-time fulfillment updates, all managed through a comprehensive dashboard.

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Real-time updates

No minimum order

Same-day delivery

Unified dashboard

Advanced ai/ml

High sla fulfillment

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ShoppingGives ‑ Donation App

(4.5/5)

68 Reviews

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Increase Loyalty & AOV, Donate % of Sales & Round Up, POS Show more

ShoppingGives ‑ Donation App is a comprehensive solution designed to seamlessly integrate social impact strategies into any eCommerce, direct-to-consumer (DTC), or omnichannel brand. The app offers a fully customizable Social Impact Stack that allows businesses to tailor their charitable giving efforts to align with their brand’s goals. It simplifies the donation process by handling all compliance and regulatory requirements associated with donating to 501(c)3 nonprofits. ShoppingGives ensures that 100% of donations are consistently forwarded to the supported nonprofits, enhancing the transparency and trustworthiness of your brand. Additionally, the app provides real-time, actionable reporting and data to optimize your budget allocation and personalize marketing strategies. With features like managing donation amounts by product SKU and creating an omnichannel giving experience, the app strengthens customer loyalty while boosting your business's bottom line.

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Customizable impact strategy

End-to-end donation management

Real-time actionable reporting

Omnichannel giving experience

Manage donation amounts

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CocoZaiko ココザイコ | 実店舗在庫表示アプリ

$19 / Month

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在庫可視化で販売機会増！実店舗情報をリアルタイム表示。 Show more

CocoZaiko ココザイコ is a straightforward O2O (Online-to-Offline) app designed for Shopify product pages, which makes in-store inventory information easy to visualize. This app bridges the gap between online and physical store inventories, enabling businesses to have precise inventory visibility and customer interaction without delays. By displaying real-time inventory at each store directly on product pages, it lets customers check the nearest location's stock, thus preventing lost sales opportunities while boosting foot traffic. It also features a management dashboard for a comprehensive view of inventory per product and store, facilitating efficient stock replenishment decisions. The app's installation is seamless, requiring no changes to existing site designs, making it quick to deploy. For Shopify merchants aiming to strengthen their omnichannel and OMO (Online Merges with Offline) strategies, CocoZaiko serves as a potent tool to enhance customer experience across online and in-store platforms. By simply adding a "Check Store Inventory" button on product pages, shoppers are promptly informed about product availability at nearby shops, thus enhancing their purchase journey.

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Inventory synchronization

Easy integration

Real-time inventory

Store stock button

Sales opportunity boost

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Shopify Omnichannel apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 57 Apps

Klaviyo: Email Marketing & SMS

WhatsApp Chat & Abandoned Cart

Rise.ai: Gift Cards & Loyalty

CBB Video Background

Gorgias: Helpdesk, Chat & FAQ

Omni Hub オムニチャネル会員連携アプリ

MoEngage

Point of Sale

HK Pickup: Store & SF Express

Wigzo ‑ Text, WhatsApp, Email

QuickCEP: Live Chat&AI Chatbot

JivoChat: Live Chat & WhatsApp

MOTENASU

Voyado Engage

Kommunicate AI Chatbot

Kangaroo: Loyalty and Rewards

Sellercloud

Blowhorn

ShoppingGives ‑ Donation App

CocoZaiko ココザイコ | 実店舗在庫表示アプリ