Shopify Omnichannel apps 2026

Klaviyo: Email Marketing & SMS

$15-$20 / Month

7.6

2,572 Reviews

Power smarter digital relationships with email marketing & SMS Show more

Klaviyo: Email Marketing & SMS is a comprehensive app designed to enhance your store's sales and customer engagement through personalized email and SMS marketing. It empowers businesses to go beyond basic marketing with advanced segmentation and targeting features that are powered by data from over 350 integrations, including Shopify. By centralizing this data, Klaviyo allows for seamless communication with customers across multiple channels using AI tools, proven templates, and real-time performance metrics. Users can create and automate highly effective campaigns with pre-built templates for scenarios like welcome messages, back-in-stock notifications, and more. The app provides insights into revenue generated per campaign or segmentation, enabling users to refine their strategies continuously. With Klaviyo, you can easily centralize your marketing activities and improve your digital relationships—all from a single platform.

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Revenue tracking

Segmentation

Personalized emails

Product reviews

Sms campaigns

Omnichannel templates

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Gorgias: AI, Helpdesk & Chat

$10-$900 / Month

6.3

607 Reviews

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Support made simple and scalable. Show more

Gorgias is a cutting-edge customer experience platform designed to streamline your support channels by consolidating them into a single, intuitive inbox. Seamlessly integrating with Shopify and over 100 other apps, Gorgias ensures that all customer interactions are enriched with relevant data, enhancing the support experience. Ideal for eCommerce businesses of any size, it leverages smart automation and AI to efficiently manage support tickets, significantly boosting the productivity of your support team. With omnichannel capabilities, it unifies email, chat, voice, and social media interactions across platforms like TikTok and Instagram. Its robust features also include direct order management, allowing for actions like editing and refunding orders from within the app. Additionally, Gorgias uses data-driven insights to show how support activities can drive sales, offering 24/7 support options through self-service solutions and targeted campaigns.

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Ai-powered responses

Order management

24/7 support

Unified inbox

Revenue statistics

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Point of Sale

$89 / Month

(2.9/5)

389 Reviews

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Unify online and in-person sales with Shopify POS. Show more

Shopify POS is an innovative application designed to seamlessly unify your online and retail stores, enhancing your sales conversions across all platforms. This comprehensive tool streamlines store management by integrating essential features such as inventory management, customer orders, and performance tracking. By offering local pickup, delivery services, and the ability to sell inventory from multiple locations, Shopify POS provides a flexible shopping experience that reaches more customers. It includes robust features to boost conversions, such as email carts and “ship to customer” options, expanding your sales potential. The app also maintains detailed customer profiles, product details, and real-time inventory levels for easy access. Accepting various payment methods becomes effortless with retail checkout hardware that's ready whenever you are. Additionally, its omnichannel capabilities allow you to manage both online and in-store operations from a single platform, creating a cohesive and efficient retail management experience.

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Local pickup

Email carts

Ship to customer

Customer profiles

Product details

Inventory levels

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ShoppingGives ‑ Donation App

6.4

70 Reviews

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Increase Loyalty & AOV, Donate % of Sales & Round Up, POS Show more

ShoppingGives ‑ Donation App is a comprehensive solution designed to seamlessly integrate social impact strategies into any eCommerce, direct-to-consumer (DTC), or omnichannel brand. The app offers a fully customizable Social Impact Stack that allows businesses to tailor their charitable giving efforts to align with their brand’s goals. It simplifies the donation process by handling all compliance and regulatory requirements associated with donating to 501(c)3 nonprofits. ShoppingGives ensures that 100% of donations are consistently forwarded to the supported nonprofits, enhancing the transparency and trustworthiness of your brand. Additionally, the app provides real-time, actionable reporting and data to optimize your budget allocation and personalize marketing strategies. With features like managing donation amounts by product SKU and creating an omnichannel giving experience, the app strengthens customer loyalty while boosting your business's bottom line.

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Customizable impact strategy

End-to-end donation management

Real-time actionable reporting

Omnichannel giving experience

Manage donation amounts

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B: WhatsApp Chat, Abandon Cart

(4.8/5)

344 Reviews

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#1 Whatsapp Business API- Abandoned Cart, Broadcast & Helpdesk Show more

The "WhatsApp Chat & Abandoned Cart" app is designed to enhance sales and customer engagement for businesses by leveraging the power of WhatsApp. It provides innovative solutions for recovering abandoned carts, increasing WhatsApp subscribers, and facilitating upselling or cross-selling. The app helps to convert cash on delivery orders into prepaid ones, offering businesses a streamlined sales process. With chatbot campaigns, users can easily collect customer data, recommend products, and even create their own WhatsApp shop, effectively driving more sales. Additionally, the app features an omnichannel support inbox that enables businesses to engage customers seamlessly, automate up to 70% of repetitive queries, and support additional purchases. Users can launch effective abandoned cart recovery campaigns, achieving impressive returns on investment. Furthermore, the app also allows businesses to gather product reviews on WhatsApp and employ interactive tools like Spin The Wheel and exit popups to foster customer interactions and build a robust subscriber base.

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Abandoned cart recovery

Product recommendations

Helpdesk inbox

Spin the wheel

Exit popups

Broadcast campaigns

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Linnworks

(3.5/5)

3 Reviews

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Linnworks integrates the entire multi-channel sales process Show more

Linnworks is a comprehensive global growth platform designed specifically for omnichannel retailers. Its mission is to streamline and simplify commerce operations by providing a suite of tools and integrations that cater to the diverse needs of modern retailers. With over 100 integrations, Linnworks offers robust capabilities, including order and inventory management, analytics and forecasting, warehouse management, as well as selling channel listings and fulfillment. The platform empowers teams by providing real-time inventory visibility and seamless integration with sales channels, enhancing efficiency through automation of numerous critical tasks like order routing. It serves as a single source of truth for inventory, warehouse, and order management, ensuring retailers have easy access to crucial features and a rich partner ecosystem. Linnworks dedicates itself to improving commerce operations, enabling retailers to focus on growth and customer satisfaction.

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Fulfillment automation

Inventory management

Order management

Warehouse management

Sales channel integration

Analytics forecasting

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Gesio

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Solución omnicanal para pedidos en tiendas online y fisicas. Show more

Gesio es una aplicación diseñada para ofrecer un control integral de tus operaciones de venta online, focalizándose en la gestión eficiente de productos, stock y almacenes para tiendas en plataformas como Shopify. Automatiza la actualización de las ventas realizadas, asegurando que cada transacción se refleje instantáneamente en tu cuenta de Gesio. La aplicación facilita la importación de productos y la sincronización total de los niveles de inventario, manteniéndolos siempre al día para evitar inconvenientes de stock. Además, Gesio permite la generación de albaranes y facturas para todas tus ventas online de manera sencilla, optimizando la gestión administrativa de tu negocio. Esta herramienta está pensada para ser el aliado omnicanal ideal para PYMEs que buscan digitalizar y centralizar sus procesos comerciales con eficiencia y comodidad. Con Gesio, simplificas y mejoras el control de tus operaciones, llevando tu negocio al siguiente nivel en el entorno digital.

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Product management

Order updates

Stock synchronization

Invoice creation

Sales control

Reference import

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dixa

$109-$215 / Month

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Seamless omnichannel support with AI, empowering genuine human connections. Show more

Dixa is a comprehensive customer service platform designed to enhance customer interactions by blending human touch with advanced AI capabilities. It offers omnichannel support, empowering businesses to manage inquiries across various channels within a single, unified agent workspace. By automating repetitive tasks through its AI engine, Dixa allows human agents to focus on delivering personalized and empathetic customer experiences. Seamlessly integrating with the broader e-commerce ecosystem, Dixa boasts a powerful Shopify integration, enabling teams to view and update orders directly from within its platform. The intuitive, drag-and-drop workflow automation builder enhances efficiency by simplifying complex processes. Dixa's approach promotes genuine connections while optimizing operational efficiency, making it an invaluable tool for modern customer service teams.

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Workflow automation

Shopify integration

Omnichannel support

Ai automation

Unified agent workspace

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MyRegistry Lite

(2.8/5)

10 Reviews

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Grow sales with a sharable and shoppable wishlist Show more

The MyRegistry Gift List Solution app transforms the traditional shopping experience into a dynamic, shoppable wishlist platform, empowering customers to curate and share their desired products as gifts from your store. This innovative app provides merchants with a strategic edge by capitalizing on year-round gifting events such as Birthdays and Holidays, thereby boosting sales while significantly minimizing returns. With a simple installation of the "Add to Gift List" button on all product pages, shoppers can effortlessly compile and share their gift lists with friends and family, effectively becoming brand advocates. The app features an intuitive landing page for managing gift lists and facilitating gift purchases, alongside a personal dashboard to analyze sign-ups and track gifts added and purchased. Retailers can also explore enhanced omnichannel solutions through MyRegistry’s Partner Portal, ensuring scalability and multi-store support that accommodates businesses of all sizes. Overall, the MyRegistry Gift List Solution app is a powerful tool for transforming the shopping experience into a community-driven, profitable venture.

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Multi-store support

Omnichannel solution

Sharable wishlist

Shoppable wishlist

Add to gift list button

Gift list management

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Kommunicate AI Chatbot

$25-$100 / Month

8.2

1 Reviews

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AI Chabot with analytics and live support to resolve queries Show more

Kommunicate AI Chatbot is a powerful platform designed to help businesses enhance their customer interaction by automating various processes such as lead capture, FAQs, refunds, and order status. With its AI capabilities, it facilitates improved sales and customer satisfaction while providing an option for live agent support for those situations that require immediate human intervention. The platform offers in-depth, real-time analytics on the performance of both bots and agents, along with actionable improvement suggestions using self-learning AI technology. It boasts seamless integration with over 40 platforms, including Zendesk, WhatsApp, Messenger, and Google Analytics, enabling businesses to manage multi-channel conversations efficiently. Kommunicate prides itself on its user-friendly dashboard, which allows businesses to keep track of interactions across iOS and Android apps effortlessly. With support for more than 100 global languages, it caters to a diverse range of audiences worldwide, making it a versatile tool for customer engagement.

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Seamless integration

Multilingual support

Real-time analytics

Omnichannel integration

Self-learning ai

Order status

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Zapiet ‑ Product Rates

$14.99 / Month

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Seamlessly calculate shipping rates based on products Show more

Zapiet - Product Rates is a versatile app designed to help businesses customize shipping and delivery rates based on customers' selected products. Ideal for businesses of all sizes, whether you're selling appliances, baked goods, or handmade items, this app allows effortless configuration of rates by product, collection, tags, or vendor. Enhance your pricing strategy with additional handling fees, translated rate names, and location-based pricing options. Enjoy seamless integration across all sales channels, including social media platforms like Facebook, Pinterest, and Instagram. With an intuitive setup process, you can get started in seconds, supported by 24/7 customer assistance via live chat, email, and phone. Adaptable to diverse business needs, Zapiet - Product Rates empowers you to manage shipping and delivery efficiently.

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Set product rates

Control rate groups

Add handling fees

Translatable rates

Omnichannel compatible

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OMSGuru ‑ Easy to use OMS

8.2

6 Reviews

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Single Platform for managing your business operations Show more

OMSGuru – Easy to use OMS is a comprehensive app designed to streamline your business operations by providing a centralized platform for managing your inventory and orders across Shopify and other marketplaces. With OMSGuru, you can effortlessly process and dispatch orders from multiple sales channels and manage various shipping providers to minimize costs efficiently. The app offers seamless reconciliation of COD and payment gateway payments, making financial management simpler with accounting integration in Tally/Busy. It also supports GST-ready reports to help you stay compliant with tax regulations. Additionally, OMSGuru supports omni-channel setups like 'Buy Online, Pickup in Store' and offers a Multi-Location Warehouse Management feature to optimize shipping routes and costs. The app ensures smart shipping provider selection based on parameters like pincode, product weight, and order price to enhance operational efficiency.

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Omnichannel support

Centrally manage inventory

Process and dispatch orders

Multiple shipping providers

Reconcile payments easily

Account orders in tally

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Omni Hub オムニチャネル会員連携アプリ

$150 / Month

8.2

32 Reviews

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POSアプリ「スマレジ」と連携し、実店舗とECで会員情報をオムニチャネルで統合できる顧客一元化アプリです。 Show more

Omni Hub スマレジ会員連携アプリは、クラウドPOSサービスであるスマレジとShopify間で会員情報をスムーズに連携する便利なアプリです。Shopify Basicから利用可能で、Shopify Plus専用アプリではないため、多くの店舗で活用できます。このアプリを使えば、システム知識がなくても簡単な初期設定のみで実店舗とECの会員情報と売上情報の一元管理を実現します。また、会員情報の統合により、ウェブ上で完結する会員登録を促進し、店頭での登録率向上やCRMの強化を図ることができます。さらに、共通のポイントを発行することで、店舗とECでのオムニチャネルなポイントプログラムを簡単に運用できます。管理画面の指示に従って設定を行うだけで、会員情報の連携が実現し、すでにスマレジで会員情報を持っている場合は、具体的な利用開始手順も案内されます。一貫した顧客体験を提供したい店舗にとって理想的なソリューションです。

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Easy initial setup

Member data integration

Omni-channel synchronization

Point program management

Unified sales data

Improved crm

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OnCustomer: Livechat & Chatbot

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Improve customer experience on website with livechat & chatbot Show more

OnCustomer: Livechat & Chatbot is a comprehensive omnichannel communication platform designed to elevate business-customer interactions. It enables businesses to efficiently engage with their customers by utilizing insightful understanding and accurate prediction of customer needs. The platform facilitates intelligent and personalized automated communications, ensuring customers receive timely and relevant responses. With features like automatic routing of conversations from various channels, OnCustomer streamlines conversation management and optimizes workflows. The integrated chatbot on websites acts as an automated lead tool, enhancing customer conversion rates. Businesses can also monitor and manage their service level agreements with alert and reporting features, while customer support and ticket management ensure efficient handling of complaints. Furthermore, OnCustomer allows businesses to collect automatic customer feedback and surveys to gauge customer satisfaction and improve services continually.

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Ticket management

Customer feedback

Automatic routing

Automated lead tools

Sla alerts

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Sellercloud

(1.3/5)

3 Reviews

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Automate, integrate and scale Show more

Sellercloud is a robust, cloud-based omnichannel e-commerce platform designed to fuel business growth by streamlining operations and automating workflows. It empowers businesses to manage inventory seamlessly across multiple channels and offers comprehensive tools for order management and omnichannel listings, ensuring you can sell wherever your customers shop. Each subscription integrates essential features like purchasing, WMS, shipping, and detailed reporting that offers unparalleled visibility into your business activities. With over 280 integrations and the freedom of unlimited user access, Sellercloud is adaptable to businesses of all sizes without the commitment of annual contracts. Users can customize their accounts to align precisely with their operational vision, facilitating a tailored experience. Sellercloud stands out as an all-encompassing solution to lift the burden of e-commerce complexities, allowing you to focus on growing your business.

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Inventory management

Reporting

Order management

Customizations

Shipping

Omnichannel listings

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GiveX Connect

$55 / Month

8.2

1 Reviews

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Sync GiveX to your store creating an Omnichannel experience Show more

GiveX Connect is a cutting-edge application that effortlessly integrates your existing GiveX platform with your Shopify store, delivering a comprehensive Omnichannel retail experience. Tailored exclusively for Shopify Plus users, the app ensures smooth synchronization with your GiveX account, enhancing your e-commerce capabilities without the need for any coding. By leveraging GiveX Connect, you can unlock the full potential of your gift cards and loyalty programs, adding modern retail features that appeal to today's consumers. The application enables a seamless transition between online and in-store shopping, driving customer engagement and satisfaction. With GiveX Connect, building a versatile and robust retail environment has never been easier, making it an indispensable tool for businesses looking to thrive in the digital age.

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Omnichannel experience

No coding needed

Seamless syncing

Modern retail features

Direct shopify admin use

Latest theme compatibility

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Massively Live Chat & Chatbots

$39-$69 / Month

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Omnichannel Live Chat & AI-Powered Chatbots by Massively Show more

Massively Live Chat & Chatbots is a versatile app designed to enhance business-customer interactions by leveraging the power of Generative AI. It enables businesses to automate customer inquiries and engage with their audience through preferred channels like websites, Instagram, Facebook Messenger, SMS, and Google. By providing 24/7 customer service, it ensures no lead or sale is missed, offering a seamless experience across multiple social and messaging platforms. The app's Generative AI-powered smart answers can handle frequent queries, freeing up human agents to focus on complex issues. With features like automated order status lookup and a customizable Flow Builder, businesses can tailor chatbots to meet their specific needs. This innovative solution not only improves customer service efficiency but also empowers businesses to build deeper connections with their clients.

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Ai-powered chatbots

Live chat support

24/7 service

Omnichannel engagement

Order status automation

Custom bot building

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Rise Gift Cards & Store Credit

$19.99-$199.99 / Month

9.1

752 Reviews

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Gift Card, Loyalty Programs, Cashback, Store Credit & Rewards Show more

Rise.ai: Gift Cards & Loyalty is a robust platform catering to eCommerce brands looking to enhance customer retention and lifetime value (LTV) through innovative solutions. The app offers advanced tools for managing gift card sales, store credit, rewards, referrals, refunds, and loyalty programs, effectively replacing traditional point systems with store credit incentives presented in straightforward dollar amounts. Seamlessly integrating with Shopify POS, Rise.ai provides an omnichannel experience, ensuring customers are rewarded regardless of where they shop. Users can create and automate workflows to distribute store credit based on customer actions, enhancing engagement and satisfaction. The platform also supports issuing gift card refunds and store credit for returns, optimizing both customer service and retention strategies. With features for scheduling and bulk sending gift cards, as well as offering tailored loyalty programs that include cash-back, digital wallets, and VIP tiers, Rise.ai enables businesses to cultivate a loyal customer base and streamline loyalty rewards with ease.

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Vip tiers

Gift card sales

Store credit management

Bulk gift cards

Cash back programs

Digital wallets

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Front Systems

8.2

1 Reviews

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Manage master data, stock accuracy and sell in-store with POS Show more

Front Systems is a versatile Point of Sale (POS) solution designed to streamline store operations and enhance customer interactions. This app serves as a central hub for store associates, allowing them to focus on customer engagement by consolidating all store routines into a single platform. By improving stock-taking accuracy, Front Systems ensures that stores can effectively manage inventory, boosting sales and increasing successful "pickup in store" orders. The app is fiscally compliant in over 20 countries, making it a reliable tool for global retail operations. With its robust support and customer service, Front Systems offers peace of mind for businesses seeking a comprehensive, easy-to-use solution. Empowering omni-channel customer journeys, it simplifies the retail process, facilitating seamless shopping experiences for customers.

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Pos integration

Omnichannel support

Stock accuracy

Stock taking

Pickup in store

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DashAssist.AI

$97-$299 / Month

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Boost sales with AI: Automate support, personalize offers, recover carts. Show more

DashAssist.AI is a cutting-edge application designed to transform online clicks into actual customers through its omnichannel AI sales agent features. This app excels in automating customer support, offering personalized product recommendations, and efficiently recovering abandoned shopping carts, all of which contribute to boosting sales without any hassle. With DashAssist.AI, Shopify store owners can significantly reduce wasted advertising spend and enhance their return on ad spend (ROAS) while maximizing revenue through seamless integration. The app operates around the clock, engaging visitors with tailored product suggestions and automating customer service responses across various platforms. Its AI email support handles customer inquiries with ease, ensuring quick and efficient resolutions. Additionally, DashAssist.AI features social media auto-reply capabilities, enabling instant interactions with customers on platforms like Facebook and Instagram.

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Email automation

Recover carts

Automate support

Personalize offers

24/7 engagement

Social auto-reply

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Shopify Omnichannel apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 60 Apps

Klaviyo: Email Marketing & SMS

Gorgias: AI, Helpdesk & Chat

Point of Sale

ShoppingGives ‑ Donation App

B: WhatsApp Chat, Abandon Cart

Linnworks

Gesio

dixa

MyRegistry Lite

Kommunicate AI Chatbot

Zapiet ‑ Product Rates

OMSGuru ‑ Easy to use OMS

Omni Hub オムニチャネル会員連携アプリ

OnCustomer: Livechat & Chatbot

Sellercloud

GiveX Connect

Massively Live Chat & Chatbots

Rise Gift Cards & Store Credit

Front Systems

DashAssist.AI