Shopify Omnichannel apps 2025

Klaviyo: Email Marketing & SMS

$15-$20 / Month

9

3,495 Reviews

Power smarter digital relationships with email marketing & SMS Show more

Klaviyo: Email Marketing & SMS is a comprehensive app designed to enhance your store's sales and customer engagement through personalized email and SMS marketing. It empowers businesses to go beyond basic marketing with advanced segmentation and targeting features that are powered by data from over 350 integrations, including Shopify. By centralizing this data, Klaviyo allows for seamless communication with customers across multiple channels using AI tools, proven templates, and real-time performance metrics. Users can create and automate highly effective campaigns with pre-built templates for scenarios like welcome messages, back-in-stock notifications, and more. The app provides insights into revenue generated per campaign or segmentation, enabling users to refine their strategies continuously. With Klaviyo, you can easily centralize your marketing activities and improve your digital relationships—all from a single platform.

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Revenue tracking

Segmentation

Personalized emails

Product reviews

Sms campaigns

Omnichannel templates

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WhatsApp Chat & Abandoned Cart

$249.99-$349.99 / Month

8.9

339 Reviews

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#1 Whatsapp Business API- Abandoned Cart, Broadcast & Helpdesk Show more

The "WhatsApp Chat & Abandoned Cart" app is designed to enhance sales and customer engagement for businesses by leveraging the power of WhatsApp. It provides innovative solutions for recovering abandoned carts, increasing WhatsApp subscribers, and facilitating upselling or cross-selling. The app helps to convert cash on delivery orders into prepaid ones, offering businesses a streamlined sales process. With chatbot campaigns, users can easily collect customer data, recommend products, and even create their own WhatsApp shop, effectively driving more sales. Additionally, the app features an omnichannel support inbox that enables businesses to engage customers seamlessly, automate up to 70% of repetitive queries, and support additional purchases. Users can launch effective abandoned cart recovery campaigns, achieving impressive returns on investment. Furthermore, the app also allows businesses to gather product reviews on WhatsApp and employ interactive tools like Spin The Wheel and exit popups to foster customer interactions and build a robust subscriber base.

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Abandoned cart recovery

Product recommendations

Helpdesk inbox

Spin the wheel

Exit popups

Broadcast campaigns

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Rise.ai: Gift Cards & Loyalty

$19.99-$599.99 / Month

8.2

1,121 Reviews

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Gift Card, Loyalty Programs, Cashback, Store Credit & Rewards Show more

Rise.ai: Gift Cards & Loyalty is a robust platform catering to eCommerce brands looking to enhance customer retention and lifetime value (LTV) through innovative solutions. The app offers advanced tools for managing gift card sales, store credit, rewards, referrals, refunds, and loyalty programs, effectively replacing traditional point systems with store credit incentives presented in straightforward dollar amounts. Seamlessly integrating with Shopify POS, Rise.ai provides an omnichannel experience, ensuring customers are rewarded regardless of where they shop. Users can create and automate workflows to distribute store credit based on customer actions, enhancing engagement and satisfaction. The platform also supports issuing gift card refunds and store credit for returns, optimizing both customer service and retention strategies. With features for scheduling and bulk sending gift cards, as well as offering tailored loyalty programs that include cash-back, digital wallets, and VIP tiers, Rise.ai enables businesses to cultivate a loyal customer base and streamline loyalty rewards with ease.

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Vip tiers

Gift card sales

Store credit management

Bulk gift cards

Cash back programs

Digital wallets

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Kangaroo: Loyalty and Rewards

$199 / Month

9.2

34 Reviews

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Build customer loyalty with rewards, offers, VIP tiers & more Show more

Kangaroo: Loyalty and Rewards is an innovative digital platform designed to enhance business revenue by increasing sales, driving customer traffic, and boosting customer retention. This fully customizable loyalty program allows businesses to engage customers with personalized offers, rewards, and targeted marketing strategies tailored through segmentation. With features like referrals, VIP membership tiers, and a comprehensive omnichannel approach, Kangaroo enables businesses to craft a unique loyalty experience. Businesses can easily monitor and adjust their programs based on customer behavior and trends, ensuring control over their customer data. The platform allows for brand customization by incorporating business colors, logos, and graphics, creating a seamless connection with your brand identity. Additionally, Kangaroo facilitates repeat purchases through strategic point systems and offers, and empowers businesses to effortlessly reach customers via SMS, email, and push notifications. Cultivate loyal brand advocates by leveraging Kangaroo’s powerful referral engine, driving organic growth and expanding your customer base.

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Vip tiers

Personalized offers

Custom branding

Targeted marketing

Omnichannel solutions

Referral engine

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Crisp ‑ Helpdesk & AI Chatbot

$45-$295 / Month

9.2

39 Reviews

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Give your customer support experience a human touch Show more

Crisp - Live Chat & AI Chatbot is a versatile e-commerce helpdesk designed to empower small and medium-sized online stores with instant customer connectivity. By offering a suite of evolving tools, including chatbots and live chat, Crisp enables Shopify store owners to seamlessly navigate the omnichannel revolution. The app centralizes communication across 12 channels, such as emails, Instagram DM, and Messenger, enhancing the efficiency of customer interactions. Its user-friendly AI bots ensure smooth transitions to human support, marrying technology with personalized service. Additionally, Crisp features a dedicated FAQ page builder and a chatbot builder with pre-built scenarios, simplifying problem-solving for customers. Lightning-fast to install on Shopify, Crisp offers an all-in-one solution to craft the perfect e-commerce experience.

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Quick installation

Faq page builder

Centralize channels

Ai bots handover

Pre-built scenarios

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Gorgias: Helpdesk, Chat & FAQ

$10-$900 / Month

6.9

717 Reviews

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Support made simple and scalable. Show more

Gorgias is a cutting-edge customer experience platform designed to streamline your support channels by consolidating them into a single, intuitive inbox. Seamlessly integrating with Shopify and over 100 other apps, Gorgias ensures that all customer interactions are enriched with relevant data, enhancing the support experience. Ideal for eCommerce businesses of any size, it leverages smart automation and AI to efficiently manage support tickets, significantly boosting the productivity of your support team. With omnichannel capabilities, it unifies email, chat, voice, and social media interactions across platforms like TikTok and Instagram. Its robust features also include direct order management, allowing for actions like editing and refunding orders from within the app. Additionally, Gorgias uses data-driven insights to show how support activities can drive sales, offering 24/7 support options through self-service solutions and targeted campaigns.

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Ai-powered responses

Order management

24/7 support

Unified inbox

Revenue statistics

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ShipMonk | Order Fulfillment

7.3

142 Reviews

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#1 Ecommerce 3PL - Fulfillment, Shipping & Inventory Mgmt. Show more

ShipMonk is an innovative 3PL platform designed to simplify order fulfillment for omnichannel ecommerce businesses of any size. Our state-of-the-art, tech-enabled fulfillment centers leverage cutting-edge software to seamlessly manage orders, inventory, shipping, and warehouses. This comprehensive approach ensures that companies can efficiently tackle their fulfillment challenges, paving the way for reduced stress and significant growth. With ShipMonk, businesses benefit not only from streamlined operations but also from transparent billing practices and top-tier customer support. Take advantage of heavily discounted carrier shipping rates to enhance cost-efficiency, while our dedicated Happiness Engineers provide personalized assistance and support to ensure smooth operations. ShipMonk empowers brands to proactively optimize their shipping and fulfillment, allowing for greater focus on business expansion and customer satisfaction.

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Inventory management

Order management

Shipping management

Warehouse management

Discounted shipping rates

Omnichannel support

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Omni Hub オムニチャネル会員連携アプリ

$150 / Month

9.1

28 Reviews

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POSアプリ「スマレジ」と連携し、実店舗とECで会員情報をオムニチャネルで統合できる顧客一元化アプリです。 Show more

Omni Hub スマレジ会員連携アプリは、クラウドPOSサービスであるスマレジとShopify間で会員情報をスムーズに連携する便利なアプリです。Shopify Basicから利用可能で、Shopify Plus専用アプリではないため、多くの店舗で活用できます。このアプリを使えば、システム知識がなくても簡単な初期設定のみで実店舗とECの会員情報と売上情報の一元管理を実現します。また、会員情報の統合により、ウェブ上で完結する会員登録を促進し、店頭での登録率向上やCRMの強化を図ることができます。さらに、共通のポイントを発行することで、店舗とECでのオムニチャネルなポイントプログラムを簡単に運用できます。管理画面の指示に従って設定を行うだけで、会員情報の連携が実現し、すでにスマレジで会員情報を持っている場合は、具体的な利用開始手順も案内されます。一貫した顧客体験を提供したい店舗にとって理想的なソリューションです。

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Easy initial setup

Member data integration

Omni-channel synchronization

Point program management

Unified sales data

Improved crm

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Point of Sale

$89 / Month

(3/5)

532 Reviews

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Unify online and in-person sales with Shopify POS. Show more

Shopify POS is an innovative application designed to seamlessly unify your online and retail stores, enhancing your sales conversions across all platforms. This comprehensive tool streamlines store management by integrating essential features such as inventory management, customer orders, and performance tracking. By offering local pickup, delivery services, and the ability to sell inventory from multiple locations, Shopify POS provides a flexible shopping experience that reaches more customers. It includes robust features to boost conversions, such as email carts and “ship to customer” options, expanding your sales potential. The app also maintains detailed customer profiles, product details, and real-time inventory levels for easy access. Accepting various payment methods becomes effortless with retail checkout hardware that's ready whenever you are. Additionally, its omnichannel capabilities allow you to manage both online and in-store operations from a single platform, creating a cohesive and efficient retail management experience.

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Local pickup

Email carts

Ship to customer

Customer profiles

Product details

Inventory levels

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HK Pickup: Store & SF Express

$5-$100 / Month

(4.7/5)

24 Reviews

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SF Express (順豐), EF lockers & store pickup points in Hong Kong Show more

HK Pickup: Store & SF Express is designed to boost sales and enhance customer satisfaction by expanding pickup options for orders in Hong Kong and Macau. By integrating your own retail locations with S.F. Express's diverse pickup points, including EF lockers, service centers, and convenience stores, the app cultivates a seamless omnichannel shopping experience. This flexibility not only incentivizes purchases through increased convenience but also offers customers budget-friendly alternatives to traditional shipping. Retailers can set varied shipping rates or even waive fees to make pickup options more appealing, ultimately driving higher sales conversions. The app supports dynamic rate displays and customizes pickup visibility for local versus international shoppers, ensuring a tailored shopping interface. With bilingual support in Chinese and English, HK Pickup is ideal for catering to a diverse customer base, enhancing both accessibility and user engagement.

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Dynamic shipping rates

Retail store pickups

Sf express pickups

Hong kong locations

Macau locations

Auto-updated lockers

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Ginee

$11268-$5988 / Month

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An OMS to help SEA merchants manage Omnichannel transactions Show more

Ginee is a powerful multi-store omnichannel solution designed to streamline business operations and boost efficiency. With its central dashboard, Ginee allows you to manage and synchronize all aspects of your store operations, including SKUs, orders, stock, and customer information from various channels, saving you valuable time. The app offers robust tools like an omni-channel service, a comprehensive warehouse management system, and Ginee Chat, which facilitate easier communication and management. With Ginee, you can effortlessly handle bulk orders, including shipping and printing labels, while auto-syncing products and orders across different shops. The app also ensures that your stock levels are always up-to-date with customizable rules, especially during order processing. Focus on increasing sales without the hassle of juggling multiple platforms, as Ginee centralizes everything in one easy-to-use dashboard, enhancing your business's productivity and growth potential.

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Product management

Bulk order handling

Centralized operations dashboard

Warehouse management system

Omni-channel service

Auto-sync products/orders

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JivoChat: Live Chat & WhatsApp

$29 / Month

7.7

108 Reviews

Omnichannel Live Chat with WhatsApp and Marketing Solutions Show more

JivoChat: Live Chat & WhatsApp is a comprehensive communication app designed to enhance customer engagement and streamline interactions across multiple platforms. This powerful tool seamlessly integrates live chat features on your website and connects with WhatsApp, allowing businesses to provide instant support and address customer inquiries in real-time. The intuitive interface ensures ease of use, empowering support teams to manage multiple conversations simultaneously. JivoChat offers customizable chat widgets, automated responses, and detailed analytics to optimize your customer service experience. With its multilingual support and cross-platform compatibility, JivoChat enables businesses to reach a global audience effectively. Whether you're a small business or a large enterprise, this app provides the flexibility and scalability needed to elevate your customer communication strategies.

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Whatsapp integration

Integrated crm

Omnichannel chat

Marketing solutions

Inbox management

Socloz: OMS platform

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The Omnichannel platform that adapts to your needs. Show more

Socloz: OMS Platform is a comprehensive suite of three software packages designed to unify and optimize your inventory management, thereby enhancing both online and in-store sales experiences. This platform seamlessly integrates your warehouse inventories, suppliers, and store networks, allowing for easy configuration tailored to seasonal demands. By expanding your brand's online product offerings and optimizing inventory flow, Socloz OMS effectively reduces residual inventories in physical stores. Key features include OMS Home, Store, and Express deliveries that unify your physical inventories, as well as E-Booking (Click & Reserve) to boost store traffic. Additionally, the Instore Order application empowers salespeople with a user-friendly mobile tool to enhance customer experiences. Overall, Socloz OMS is a strategic solution for retailers looking to streamline operations and invigorate both customer and salesperson experiences.

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Express deliveries

Unify inventories

Seasonal settings

Online product expansion

Inventory flow

Residual inventory reduction

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Linnworks

(1.4/5)

2 Reviews

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Linnworks integrates the entire multi-channel sales process Show more

Linnworks is a comprehensive global growth platform designed specifically for omnichannel retailers. Its mission is to streamline and simplify commerce operations by providing a suite of tools and integrations that cater to the diverse needs of modern retailers. With over 100 integrations, Linnworks offers robust capabilities, including order and inventory management, analytics and forecasting, warehouse management, as well as selling channel listings and fulfillment. The platform empowers teams by providing real-time inventory visibility and seamless integration with sales channels, enhancing efficiency through automation of numerous critical tasks like order routing. It serves as a single source of truth for inventory, warehouse, and order management, ensuring retailers have easy access to crucial features and a rich partner ecosystem. Linnworks dedicates itself to improving commerce operations, enabling retailers to focus on growth and customer satisfaction.

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Fulfillment automation

Inventory management

Order management

Warehouse management

Sales channel integration

Analytics forecasting

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Massively Live Chat & Chatbots

$39-$69 / Month

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Omnichannel Live Chat & AI-Powered Chatbots by Massively Show more

Massively Live Chat & Chatbots is a versatile app designed to enhance business-customer interactions by leveraging the power of Generative AI. It enables businesses to automate customer inquiries and engage with their audience through preferred channels like websites, Instagram, Facebook Messenger, SMS, and Google. By providing 24/7 customer service, it ensures no lead or sale is missed, offering a seamless experience across multiple social and messaging platforms. The app's Generative AI-powered smart answers can handle frequent queries, freeing up human agents to focus on complex issues. With features like automated order status lookup and a customizable Flow Builder, businesses can tailor chatbots to meet their specific needs. This innovative solution not only improves customer service efficiency but also empowers businesses to build deeper connections with their clients.

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Ai-powered chatbots

Live chat support

24/7 service

Omnichannel engagement

Order status automation

Custom bot building

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QuickCEP: Live Chat&AI Chatbot

$49-$899 / Month

7.9

82 Reviews

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Improve Conversion Rate by QuickCEP AI Chatbots Show more

QuickCEP: Live Chat & AI Chatbot is a powerful tool designed to elevate customer service and increase sales for e-commerce businesses. This app features AI chatbots that provide continuous, 24/7 support, ensuring that customer queries are resolved promptly at any time. With its omnichannel live chat functionality, QuickCEP consolidates messages from platforms like Instagram, Messenger, Email, WhatsApp, and TikTok Shop, making it easier for businesses to manage customer interactions from a single interface. QuickCEP not only facilitates seamless communication but also tracks customer behavior in real time, offering valuable insights for businesses. By leveraging data from the Customer Data Platform (CDP), businesses can create segmented, targeted marketing campaigns, including email direct marketing (EDMs) and pop-ups, to enhance customer engagement and conversion rates. Designed for easy integration with Shopify, QuickCEP empowers e-commerce businesses to deliver personalized customer experiences that drive success.

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Shopify integration

Real-time tracking

Ai chatbots

Omnichannel live chat

Customer data platform

Targeted campaigns

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Zence Loyalty And Rewards

8.2

1 Reviews

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Zence Loyalty: Easy to Implement Omnichannel Loyalty Program Show more

Zence Loyalty And Rewards is an innovative platform that transforms customer engagement across multiple channels, turning them into passionate brand advocates. With a built-in loyalty strategy, this app seamlessly integrates with various applications, making it easy for brands to enhance sales, encourage repeat purchases, and establish robust brand advocacy. Through a diverse array of incentives such as points, coupons, gift vouchers, and referrals, Zence Loyalty empowers businesses to design and implement personalized loyalty programs. The app enables brands to reward customers with easily redeemable points for purchases or by issuing targeted discounts through coupons. Additionally, gift vouchers can be provided as rewards or sold directly, offering versatile options to engage and delight customers effectively. With Zence Loyalty, businesses can effortlessly elevate their customer loyalty initiatives to new heights.

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Referral program

Points system

Store credit

Omnichannel loyalty

Gift vouchers

Coupon issuance

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Sailthru Marketing Automation

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Build deep relationships with email marketing automation Show more

Sailthru Marketing Automation seamlessly integrates into your Shopify store, enhancing your marketing strategy with powerful automation features. It enables automatic synchronization of customer information, purchase data, and product details, allowing you to effectively attribute product revenue to your marketing campaigns. The app's capabilities include sending Abandoned Cart emails to recover incomplete purchases and tracking customer product page views. With this data, you can offer personalized product recommendations, enhancing customer engagement and boosting sales. Sailthru supports dynamic email content, personalized by customer interests and behavior, and unifies your email, mobile, and web channels on a single platform. It also allows for precise customer segmentation based on detailed data, such as names, addresses, and phone numbers. Furthermore, Sailthru offers professional support from a team of retail and media specialists to help you navigate and optimize your marketing solutions.

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Customer segmentation

Product recommendations

Omnichannel integration

Email automation

Abandoned cart emails

Customer sync

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SAP Emarsys Marketing Platform

(1/5)

1 Reviews

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Omnichannel Customer Engagement, Accelerate Business Outcomes Show more

SAP Emarsys Marketing Platform is designed for fast-growing e-commerce brands on Shopify Plus seeking to achieve swift, targeted business outcomes. By automating highly personalized and engaging omnichannel customer experiences, Emarsys enables brands to connect seamlessly with their audience across various channels. The platform offers a fast and easy onboarding process, allowing businesses to integrate products, customers, orders, web behaviors, and Shopify events without the need for development resources. Emarsys empowers users to deploy cross-channel campaigns swiftly, fostering trusted and loyal customer relationships with each interaction. With data-driven insights and analytics, the platform aids in making smart, quick decisions to drive predictable and profitable growth throughout the customer lifecycle. Its Certified App ensures users can be fully operational within days, facilitating efficient and effective marketing strategies.

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Data-driven insights

Automated personalization

Omnichannel engagement

Predictable growth

Cross-channel campaigns

Customer lifecycle management

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Iglu PDV ‑ Omnichannel Brazil

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Boost sales with an integrated omnichannel operation Show more

Iglu PDV is a versatile app that enhances the Shopify POS system specifically for businesses operating within Brazil, transforming retail operations into seamless omnichannel experiences. This app empowers merchants to conduct sales in physical stores using a robust Point of Sale (PDV) system while integrating with card machines for streamlined payment processing. Eliminating cumbersome manual processes, Iglu PDV automatically reconciles all orders, ensuring accuracy and efficiency. Additionally, it facilitates the generation and automatic dispatch of accurate invoices to customers, promoting fiscal transparency and compliance. The app also simplifies the management of exchanges and returns, effortlessly handling invoice orchestration even for online orders. Offering a variety of integrated payment methods, including credit, debit, cash, and PIX, Iglu PDV supports diverse customer preferences and enhances the overall shopping experience.

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Auto-generate invoices

Integrated pdv payments

Auto-reconcile orders

Simplified returns/exchanges

Integrated payment methods

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Shopify Omnichannel apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 55 Apps

Klaviyo: Email Marketing & SMS

WhatsApp Chat & Abandoned Cart

Rise.ai: Gift Cards & Loyalty

Kangaroo: Loyalty and Rewards

Crisp ‑ Helpdesk & AI Chatbot

Gorgias: Helpdesk, Chat & FAQ

ShipMonk | Order Fulfillment

Omni Hub オムニチャネル会員連携アプリ

Point of Sale

HK Pickup: Store & SF Express

Ginee

JivoChat: Live Chat & WhatsApp

Socloz: OMS platform

Linnworks

Massively Live Chat & Chatbots

QuickCEP: Live Chat&AI Chatbot

Zence Loyalty And Rewards

Sailthru Marketing Automation

SAP Emarsys Marketing Platform

Iglu PDV ‑ Omnichannel Brazil