Shopify Omnichannel apps 2025

Klaviyo: Email Marketing & SMS

$15-$20 / Month

9.2

2,401 Reviews

Power smarter digital relationships with email marketing & SMS Show more

Klaviyo: Email Marketing & SMS is a comprehensive app designed to enhance your store's sales and customer engagement through personalized email and SMS marketing. It empowers businesses to go beyond basic marketing with advanced segmentation and targeting features that are powered by data from over 350 integrations, including Shopify. By centralizing this data, Klaviyo allows for seamless communication with customers across multiple channels using AI tools, proven templates, and real-time performance metrics. Users can create and automate highly effective campaigns with pre-built templates for scenarios like welcome messages, back-in-stock notifications, and more. The app provides insights into revenue generated per campaign or segmentation, enabling users to refine their strategies continuously. With Klaviyo, you can easily centralize your marketing activities and improve your digital relationships—all from a single platform.

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Revenue tracking

Segmentation

Personalized emails

Product reviews

Sms campaigns

Omnichannel templates

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WhatsApp Chat & Abandoned Cart

8.8

209 Reviews

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#1 Whatsapp Business API- Abandoned Cart, Broadcast & Helpdesk Show more

The "WhatsApp Chat & Abandoned Cart" app is designed to enhance sales and customer engagement for businesses by leveraging the power of WhatsApp. It provides innovative solutions for recovering abandoned carts, increasing WhatsApp subscribers, and facilitating upselling or cross-selling. The app helps to convert cash on delivery orders into prepaid ones, offering businesses a streamlined sales process. With chatbot campaigns, users can easily collect customer data, recommend products, and even create their own WhatsApp shop, effectively driving more sales. Additionally, the app features an omnichannel support inbox that enables businesses to engage customers seamlessly, automate up to 70% of repetitive queries, and support additional purchases. Users can launch effective abandoned cart recovery campaigns, achieving impressive returns on investment. Furthermore, the app also allows businesses to gather product reviews on WhatsApp and employ interactive tools like Spin The Wheel and exit popups to foster customer interactions and build a robust subscriber base.

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Abandoned cart recovery

Product recommendations

Helpdesk inbox

Spin the wheel

Exit popups

Broadcast campaigns

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Rise.ai: Gift Cards & Loyalty

$19.99-$199.99 / Month

8.3

738 Reviews

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Gift Card, Loyalty Programs, Cashback, Store Credit & Rewards Show more

Rise.ai: Gift Cards & Loyalty is a robust platform catering to eCommerce brands looking to enhance customer retention and lifetime value (LTV) through innovative solutions. The app offers advanced tools for managing gift card sales, store credit, rewards, referrals, refunds, and loyalty programs, effectively replacing traditional point systems with store credit incentives presented in straightforward dollar amounts. Seamlessly integrating with Shopify POS, Rise.ai provides an omnichannel experience, ensuring customers are rewarded regardless of where they shop. Users can create and automate workflows to distribute store credit based on customer actions, enhancing engagement and satisfaction. The platform also supports issuing gift card refunds and store credit for returns, optimizing both customer service and retention strategies. With features for scheduling and bulk sending gift cards, as well as offering tailored loyalty programs that include cash-back, digital wallets, and VIP tiers, Rise.ai enables businesses to cultivate a loyal customer base and streamline loyalty rewards with ease.

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Vip tiers

Gift card sales

Store credit management

Bulk gift cards

Cash back programs

Digital wallets

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Gorgias: Helpdesk, Chat & FAQ

$10-$900 / Month

(4.1/5)

547 Reviews

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Support made simple and scalable. Show more

Gorgias is a cutting-edge customer experience platform designed to streamline your support channels by consolidating them into a single, intuitive inbox. Seamlessly integrating with Shopify and over 100 other apps, Gorgias ensures that all customer interactions are enriched with relevant data, enhancing the support experience. Ideal for eCommerce businesses of any size, it leverages smart automation and AI to efficiently manage support tickets, significantly boosting the productivity of your support team. With omnichannel capabilities, it unifies email, chat, voice, and social media interactions across platforms like TikTok and Instagram. Its robust features also include direct order management, allowing for actions like editing and refunding orders from within the app. Additionally, Gorgias uses data-driven insights to show how support activities can drive sales, offering 24/7 support options through self-service solutions and targeted campaigns.

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Ai-powered responses

Order management

24/7 support

Unified inbox

Revenue statistics

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Kangaroo: Loyalty and Rewards

$199 / Month

9.1

39 Reviews

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Build customer loyalty with rewards, offers, VIP tiers & more Show more

Kangaroo: Loyalty and Rewards is an innovative digital platform designed to enhance business revenue by increasing sales, driving customer traffic, and boosting customer retention. This fully customizable loyalty program allows businesses to engage customers with personalized offers, rewards, and targeted marketing strategies tailored through segmentation. With features like referrals, VIP membership tiers, and a comprehensive omnichannel approach, Kangaroo enables businesses to craft a unique loyalty experience. Businesses can easily monitor and adjust their programs based on customer behavior and trends, ensuring control over their customer data. The platform allows for brand customization by incorporating business colors, logos, and graphics, creating a seamless connection with your brand identity. Additionally, Kangaroo facilitates repeat purchases through strategic point systems and offers, and empowers businesses to effortlessly reach customers via SMS, email, and push notifications. Cultivate loyal brand advocates by leveraging Kangaroo’s powerful referral engine, driving organic growth and expanding your customer base.

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Vip tiers

Personalized offers

Custom branding

Targeted marketing

Omnichannel solutions

Referral engine

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HK Pickup: Store & SF Express

$5-$100 / Month

9.1

19 Reviews

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SF Express (順豐), EF lockers & store pickup points in Hong Kong Show more

HK Pickup: Store & SF Express is designed to boost sales and enhance customer satisfaction by expanding pickup options for orders in Hong Kong and Macau. By integrating your own retail locations with S.F. Express's diverse pickup points, including EF lockers, service centers, and convenience stores, the app cultivates a seamless omnichannel shopping experience. This flexibility not only incentivizes purchases through increased convenience but also offers customers budget-friendly alternatives to traditional shipping. Retailers can set varied shipping rates or even waive fees to make pickup options more appealing, ultimately driving higher sales conversions. The app supports dynamic rate displays and customizes pickup visibility for local versus international shoppers, ensuring a tailored shopping interface. With bilingual support in Chinese and English, HK Pickup is ideal for catering to a diverse customer base, enhancing both accessibility and user engagement.

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Dynamic shipping rates

Retail store pickups

Sf express pickups

Hong kong locations

Macau locations

Auto-updated lockers

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Point of Sale

$89 / Month

(2.8/5)

398 Reviews

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Unify online and in-person sales with Shopify POS. Show more

Shopify POS is an innovative application designed to seamlessly unify your online and retail stores, enhancing your sales conversions across all platforms. This comprehensive tool streamlines store management by integrating essential features such as inventory management, customer orders, and performance tracking. By offering local pickup, delivery services, and the ability to sell inventory from multiple locations, Shopify POS provides a flexible shopping experience that reaches more customers. It includes robust features to boost conversions, such as email carts and “ship to customer” options, expanding your sales potential. The app also maintains detailed customer profiles, product details, and real-time inventory levels for easy access. Accepting various payment methods becomes effortless with retail checkout hardware that's ready whenever you are. Additionally, its omnichannel capabilities allow you to manage both online and in-store operations from a single platform, creating a cohesive and efficient retail management experience.

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Local pickup

Email carts

Ship to customer

Customer profiles

Product details

Inventory levels

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Omni Hub オムニチャネル会員連携アプリ

$150 / Month

9.1

27 Reviews

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POSアプリ「スマレジ」と連携し、実店舗とECで会員情報をオムニチャネルで統合できる顧客一元化アプリです。 Show more

Omni Hub スマレジ会員連携アプリは、クラウドPOSサービスであるスマレジとShopify間で会員情報をスムーズに連携する便利なアプリです。Shopify Basicから利用可能で、Shopify Plus専用アプリではないため、多くの店舗で活用できます。このアプリを使えば、システム知識がなくても簡単な初期設定のみで実店舗とECの会員情報と売上情報の一元管理を実現します。また、会員情報の統合により、ウェブ上で完結する会員登録を促進し、店頭での登録率向上やCRMの強化を図ることができます。さらに、共通のポイントを発行することで、店舗とECでのオムニチャネルなポイントプログラムを簡単に運用できます。管理画面の指示に従って設定を行うだけで、会員情報の連携が実現し、すでにスマレジで会員情報を持っている場合は、具体的な利用開始手順も案内されます。一貫した顧客体験を提供したい店舗にとって理想的なソリューションです。

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Easy initial setup

Member data integration

Omni-channel synchronization

Point program management

Unified sales data

Improved crm

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CB: Social Media Inbox+Support

$39-$199 / Month

8.2

5 Reviews

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Sell on WhatsApp, Facebook, Instagram & More with AI & Human Show more

ChatBreezes AI SocialInbox CRM is a cutting-edge, AI-powered platform that serves as a comprehensive omnichannel communication hub for businesses. Designed to unify team efforts, it transforms interactions on social media and messaging platforms into tangible customer relationships, fostering personalized engagement. By integrating AI, human expertise, and automation, ChatBreezes enhances social customer service, making it easier to capture and nurture social leads. The platform seamlessly integrates with tools like WhatsApp Web, CRM systems, Facebook automation, and Instagram for a holistic Social CRM experience. With its one-click setup and automatic synchronization with Shopify, it simplifies eCommerce management by syncing catalogs, orders, and contacts effortlessly. Additionally, ChatBreezes consolidates direct messages, comments, and mentions, allowing businesses to streamline communication and increase conversion rates through personalized interactions. By enhancing team collaboration and employing automation for quick responses, it accelerates sales cycles and improves customer satisfaction.

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One-click setup

Boost conversions

Auto sync shopify

Unified messaging

Collaborative sales

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Zendesk

$55-$150 / Month

(3/5)

91 Reviews

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Omnichannel customer service and engagement platform Show more

Zendesk is a comprehensive customer service and engagement software designed to enhance interactions between businesses and their customers. It offers a suite of tools that facilitate communication, streamline support processes, and improve customer satisfaction. With Zendesk, companies can manage and respond to inquiries efficiently through email, chat, phone, or social media. The app provides a range of customization options, enabling businesses to tailor their support operations to better meet their specific needs. Its robust reporting and analytics features allow for insightful performance tracking and data-driven decision making. Additionally, Zendesk integrates seamlessly with numerous third-party applications, enhancing its functionality and adaptability across various business environments. Businesses of all sizes leverage Zendesk to foster stronger relationships and deliver exceptional customer support experiences.

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Social media integration

Messaging integration

Email support

Omnichannel support

Chat support

Customer interactions

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MoEngage

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An insights-led Customer Engagement platform. Show more

MoEngage® is an advanced Insights-Led Customer Engagement platform designed for consumer brands seeking to enhance their customer outreach strategies. By harnessing AI-driven insights, MoEngage empowers marketers to create tailored omnichannel experiences that resonate with customers across more than 10 channels. This platform focuses on personalizing every interaction, ensuring that customers receive the most relevant product recommendations and offers at the perfect moment. MoEngage provides a holistic 360° view of customer data by integrating information from both online and offline channels. Moreover, its predictive analytics capabilities help forecast customer behaviors such as uninstalls, churn, or conversions. All these features are delivered with robust data protection measures, ensuring compliance with global regulations. MoEngage makes it easier to send timely alerts and craft bespoke web experiences while maintaining a high level of customer engagement integrity.

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Personalized interactions

Predictive analytics

Ai-driven insights

Omnichannel engagement

Relevant recommendations

360° customer view

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CIRRO Fulfillment

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Easily intergrate with CIRRO Show more

CIRRO Fulfillment is a cutting-edge app that offers comprehensive omnichannel fulfillment services across a diverse range of product categories, including fashion, furniture, and electronics. With a global network spanning over 1,200,000 m² of fulfillment centers in more than 30 countries, CIRRO ensures efficient and widespread distribution capabilities. The app boasts state-of-the-art facilities, including two advanced intelligent fulfillment centers in the UK and the U.S., which leverage Autonomous Mobile Robots (AMRs) for optimized operations. Catering to a wide industry coverage, CIRRO Fulfillment stands out with its customizable solutions that adapt to the unique needs of each client. Designed for multi-platform coverage, it ensures seamless integration and consistent service across various channels. By ensuring reliable and quick service delivery, CIRRO Fulfillment is an invaluable tool for businesses seeking to streamline their logistics and enhance customer satisfaction globally.

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Multi-platform integration

Intelligent automation

Global reach

Omnichannel fulfillment

Customizable solutions

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Slip

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Send customer receipts and capture data for post purchase Show more

Slip is an innovative app that revolutionizes the way stores handle digital receipts by eliminating the need for customers to provide their email addresses, thereby safeguarding their privacy and expediting the checkout process. Retailers utilizing Slip gain access to a sophisticated dashboard that presents comprehensive demographic insights and shopping habits, enhancing their understanding of customer behavior. By capturing in-store customer profiles, Slip empowers retailers to create an omnichannel view of customer interactions, bridging online and offline experiences seamlessly. This dynamic platform not only boosts operational efficiency but also strengthens customer relationships by prioritizing data protection. With Slip, businesses can streamline transactions while gaining valuable analytics to refine their marketing strategies and enhance customer engagement effortlessly.

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Digital receipts

Demographic analytics

Omnichannel view

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Crisp ‑ Helpdesk & AI Chatbot

$45-$295 / Month

9.1

34 Reviews

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Give your customer support experience a human touch Show more

Crisp - Live Chat & AI Chatbot is a versatile e-commerce helpdesk designed to empower small and medium-sized online stores with instant customer connectivity. By offering a suite of evolving tools, including chatbots and live chat, Crisp enables Shopify store owners to seamlessly navigate the omnichannel revolution. The app centralizes communication across 12 channels, such as emails, Instagram DM, and Messenger, enhancing the efficiency of customer interactions. Its user-friendly AI bots ensure smooth transitions to human support, marrying technology with personalized service. Additionally, Crisp features a dedicated FAQ page builder and a chatbot builder with pre-built scenarios, simplifying problem-solving for customers. Lightning-fast to install on Shopify, Crisp offers an all-in-one solution to craft the perfect e-commerce experience.

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Quick installation

Faq page builder

Centralize channels

Ai bots handover

Pre-built scenarios

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Logestechs

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Logestechs, a leading logistics management system Show more

LogesTechs is a sophisticated, all-encompassing application suite designed to transform order and delivery management. This versatile platform offers bilingual support in Arabic and English, enhancing user experience and communication efficacy. LogesTechs boasts a wide array of integrations, including communication tools, transportation options, omnichannel solutions, and third-party logistics (3PL) services, making it your ultimate operational hub. Users can easily create shipments directly from their Shopify stores by connecting to LogesTechs Shipping Services, ensuring streamlined delivery processes. Whether managing singular deliveries or complex logistics, LogesTechs offers unparalleled convenience and efficiency. Experience the future of logistics management with this revolutionary tool, where optimized utility meets innovative technology.

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Multi-language support

Shopify integration

Omnichannel integration

Order management

3pl integration

Delivery tracking

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JivoChat: Live Chat & WhatsApp

$29 / Month

7.7

108 Reviews

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Omnichannel Live Chat with WhatsApp and Marketing Solutions Show more

JivoChat: Live Chat & WhatsApp is a comprehensive communication app designed to enhance customer engagement and streamline interactions across multiple platforms. This powerful tool seamlessly integrates live chat features on your website and connects with WhatsApp, allowing businesses to provide instant support and address customer inquiries in real-time. The intuitive interface ensures ease of use, empowering support teams to manage multiple conversations simultaneously. JivoChat offers customizable chat widgets, automated responses, and detailed analytics to optimize your customer service experience. With its multilingual support and cross-platform compatibility, JivoChat enables businesses to reach a global audience effectively. Whether you're a small business or a large enterprise, this app provides the flexibility and scalability needed to elevate your customer communication strategies.

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Whatsapp integration

Integrated crm

Omnichannel chat

Marketing solutions

Inbox management

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Stord

9.1

2 Reviews

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Make Your Supply Chain A Competitive Advantage. Show more

Stord is an innovative app offering a comprehensive suite of end-to-end e-commerce solutions designed to optimize your online business operations. By seamlessly integrating with your Shopify store, Stord enhances efficiency through its robust Order Management and Warehouse Management systems, which have been rigorously tested across an expansive network of international fulfillment centers. The app delivers complete visibility and intelligent orchestration, reducing common e-commerce challenges such as mispicks and order exceptions. Stord is designed to streamline operations for B2B, DTC, and omnichannel order management, ultimately decreasing transit times and parcel expenses. With a strong infrastructure of fulfillment centers, it facilitates market expansion while boosting in-cart conversions through accurate delivery estimates and easy turnkey returns. Experience smoother e-commerce operations with Stord's powerful technology driving your business forward.

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Omnichannel order management

Supply chain visibility

E-commerce order orchestration

Shipping optimization

Last mile delivery

High volume warehouse management

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Front Systems

8.2

1 Reviews

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Manage master data, stock accuracy and sell in-store with POS Show more

Front Systems is a versatile Point of Sale (POS) solution designed to streamline store operations and enhance customer interactions. This app serves as a central hub for store associates, allowing them to focus on customer engagement by consolidating all store routines into a single platform. By improving stock-taking accuracy, Front Systems ensures that stores can effectively manage inventory, boosting sales and increasing successful "pickup in store" orders. The app is fiscally compliant in over 20 countries, making it a reliable tool for global retail operations. With its robust support and customer service, Front Systems offers peace of mind for businesses seeking a comprehensive, easy-to-use solution. Empowering omni-channel customer journeys, it simplifies the retail process, facilitating seamless shopping experiences for customers.

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Pos integration

Omnichannel support

Stock accuracy

Stock taking

Pickup in store

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Voyado Engage

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Create a personalized omnichannel experience across channels Show more

Voyado Engage is a robust multichannel marketing platform designed to enhance customer engagement by synchronizing behavioral data from your online store. By leveraging this information, businesses can craft personalized experiences across various marketing channels, whether online or in-store. With Voyado Engage, all customer data is consolidated into a single, easy-to-access platform, offering support for multiple markets. The app includes a versatile toolbox with features such as member levels, points, and rewards to bolster customer loyalty. It helps boost engagement and conversion rates through personalized omnichannel offers and dynamic, hyper-segmented emails that address issues like browse abandonment. Furthermore, businesses gain valuable insights into customer behaviors, allowing for more informed marketing strategies and decision-making.

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Customer behavior insights

Browse abandonment

Points rewards

Sync behavioral data

Orchestrate experiences

Store customer data

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ShoppingGives ‑ Donation App

7.4

67 Reviews

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Increase Loyalty & AOV, Donate % of Sales & Round Up, POS Show more

ShoppingGives ‑ Donation App is a comprehensive solution designed to seamlessly integrate social impact strategies into any eCommerce, direct-to-consumer (DTC), or omnichannel brand. The app offers a fully customizable Social Impact Stack that allows businesses to tailor their charitable giving efforts to align with their brand’s goals. It simplifies the donation process by handling all compliance and regulatory requirements associated with donating to 501(c)3 nonprofits. ShoppingGives ensures that 100% of donations are consistently forwarded to the supported nonprofits, enhancing the transparency and trustworthiness of your brand. Additionally, the app provides real-time, actionable reporting and data to optimize your budget allocation and personalize marketing strategies. With features like managing donation amounts by product SKU and creating an omnichannel giving experience, the app strengthens customer loyalty while boosting your business's bottom line.

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Customizable impact strategy

End-to-end donation management

Real-time actionable reporting

Omnichannel giving experience

Manage donation amounts

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Shopify Omnichannel apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 56 Apps

Klaviyo: Email Marketing & SMS

WhatsApp Chat & Abandoned Cart

Rise.ai: Gift Cards & Loyalty

Gorgias: Helpdesk, Chat & FAQ

Kangaroo: Loyalty and Rewards

HK Pickup: Store & SF Express

Point of Sale

Omni Hub オムニチャネル会員連携アプリ

CB: Social Media Inbox+Support

Zendesk

MoEngage

CIRRO Fulfillment

Slip

Crisp ‑ Helpdesk & AI Chatbot

Logestechs

JivoChat: Live Chat & WhatsApp

Stord

Front Systems

Voyado Engage

ShoppingGives ‑ Donation App