Shopify Omnichannel apps 2025

Klaviyo: Email Marketing & SMS

$15-$20 / Month

8.9

3,420 Reviews

Power smarter digital relationships with email marketing & SMS Show more

Klaviyo: Email Marketing & SMS is a comprehensive app designed to enhance your store's sales and customer engagement through personalized email and SMS marketing. It empowers businesses to go beyond basic marketing with advanced segmentation and targeting features that are powered by data from over 350 integrations, including Shopify. By centralizing this data, Klaviyo allows for seamless communication with customers across multiple channels using AI tools, proven templates, and real-time performance metrics. Users can create and automate highly effective campaigns with pre-built templates for scenarios like welcome messages, back-in-stock notifications, and more. The app provides insights into revenue generated per campaign or segmentation, enabling users to refine their strategies continuously. With Klaviyo, you can easily centralize your marketing activities and improve your digital relationships—all from a single platform.

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Revenue tracking

Segmentation

Personalized emails

Product reviews

Sms campaigns

Omnichannel templates

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WhatsApp Chat & Abandoned Cart

$249.99-$349.99 / Month

9

323 Reviews

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#1 Whatsapp Business API- Abandoned Cart, Broadcast & Helpdesk Show more

The "WhatsApp Chat & Abandoned Cart" app is designed to enhance sales and customer engagement for businesses by leveraging the power of WhatsApp. It provides innovative solutions for recovering abandoned carts, increasing WhatsApp subscribers, and facilitating upselling or cross-selling. The app helps to convert cash on delivery orders into prepaid ones, offering businesses a streamlined sales process. With chatbot campaigns, users can easily collect customer data, recommend products, and even create their own WhatsApp shop, effectively driving more sales. Additionally, the app features an omnichannel support inbox that enables businesses to engage customers seamlessly, automate up to 70% of repetitive queries, and support additional purchases. Users can launch effective abandoned cart recovery campaigns, achieving impressive returns on investment. Furthermore, the app also allows businesses to gather product reviews on WhatsApp and employ interactive tools like Spin The Wheel and exit popups to foster customer interactions and build a robust subscriber base.

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Abandoned cart recovery

Product recommendations

Helpdesk inbox

Spin the wheel

Exit popups

Broadcast campaigns

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Rise.ai: Gift Cards & Loyalty

$19.99-$599.99 / Month

8.1

1,114 Reviews

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Gift Card, Loyalty Programs, Cashback, Store Credit & Rewards Show more

Rise.ai: Gift Cards & Loyalty is a robust platform catering to eCommerce brands looking to enhance customer retention and lifetime value (LTV) through innovative solutions. The app offers advanced tools for managing gift card sales, store credit, rewards, referrals, refunds, and loyalty programs, effectively replacing traditional point systems with store credit incentives presented in straightforward dollar amounts. Seamlessly integrating with Shopify POS, Rise.ai provides an omnichannel experience, ensuring customers are rewarded regardless of where they shop. Users can create and automate workflows to distribute store credit based on customer actions, enhancing engagement and satisfaction. The platform also supports issuing gift card refunds and store credit for returns, optimizing both customer service and retention strategies. With features for scheduling and bulk sending gift cards, as well as offering tailored loyalty programs that include cash-back, digital wallets, and VIP tiers, Rise.ai enables businesses to cultivate a loyal customer base and streamline loyalty rewards with ease.

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Vip tiers

Gift card sales

Store credit management

Bulk gift cards

Cash back programs

Digital wallets

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Kangaroo: Loyalty and Rewards

$199 / Month

9.2

33 Reviews

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Build customer loyalty with rewards, offers, VIP tiers & more Show more

Kangaroo: Loyalty and Rewards is an innovative digital platform designed to enhance business revenue by increasing sales, driving customer traffic, and boosting customer retention. This fully customizable loyalty program allows businesses to engage customers with personalized offers, rewards, and targeted marketing strategies tailored through segmentation. With features like referrals, VIP membership tiers, and a comprehensive omnichannel approach, Kangaroo enables businesses to craft a unique loyalty experience. Businesses can easily monitor and adjust their programs based on customer behavior and trends, ensuring control over their customer data. The platform allows for brand customization by incorporating business colors, logos, and graphics, creating a seamless connection with your brand identity. Additionally, Kangaroo facilitates repeat purchases through strategic point systems and offers, and empowers businesses to effortlessly reach customers via SMS, email, and push notifications. Cultivate loyal brand advocates by leveraging Kangaroo’s powerful referral engine, driving organic growth and expanding your customer base.

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Vip tiers

Personalized offers

Custom branding

Targeted marketing

Omnichannel solutions

Referral engine

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ShipMonk | Order Fulfillment

7.4

141 Reviews

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#1 Ecommerce 3PL - Fulfillment, Shipping & Inventory Mgmt. Show more

ShipMonk is an innovative 3PL platform designed to simplify order fulfillment for omnichannel ecommerce businesses of any size. Our state-of-the-art, tech-enabled fulfillment centers leverage cutting-edge software to seamlessly manage orders, inventory, shipping, and warehouses. This comprehensive approach ensures that companies can efficiently tackle their fulfillment challenges, paving the way for reduced stress and significant growth. With ShipMonk, businesses benefit not only from streamlined operations but also from transparent billing practices and top-tier customer support. Take advantage of heavily discounted carrier shipping rates to enhance cost-efficiency, while our dedicated Happiness Engineers provide personalized assistance and support to ensure smooth operations. ShipMonk empowers brands to proactively optimize their shipping and fulfillment, allowing for greater focus on business expansion and customer satisfaction.

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Inventory management

Order management

Shipping management

Warehouse management

Discounted shipping rates

Omnichannel support

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Crisp ‑ Helpdesk & AI Chatbot

$45-$295 / Month

9.2

39 Reviews

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Give your customer support experience a human touch Show more

Crisp - Live Chat & AI Chatbot is a versatile e-commerce helpdesk designed to empower small and medium-sized online stores with instant customer connectivity. By offering a suite of evolving tools, including chatbots and live chat, Crisp enables Shopify store owners to seamlessly navigate the omnichannel revolution. The app centralizes communication across 12 channels, such as emails, Instagram DM, and Messenger, enhancing the efficiency of customer interactions. Its user-friendly AI bots ensure smooth transitions to human support, marrying technology with personalized service. Additionally, Crisp features a dedicated FAQ page builder and a chatbot builder with pre-built scenarios, simplifying problem-solving for customers. Lightning-fast to install on Shopify, Crisp offers an all-in-one solution to craft the perfect e-commerce experience.

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Quick installation

Faq page builder

Centralize channels

Ai bots handover

Pre-built scenarios

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Gorgias: Helpdesk, Chat & FAQ

$10-$900 / Month

6

717 Reviews

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Support made simple and scalable. Show more

Gorgias is a cutting-edge customer experience platform designed to streamline your support channels by consolidating them into a single, intuitive inbox. Seamlessly integrating with Shopify and over 100 other apps, Gorgias ensures that all customer interactions are enriched with relevant data, enhancing the support experience. Ideal for eCommerce businesses of any size, it leverages smart automation and AI to efficiently manage support tickets, significantly boosting the productivity of your support team. With omnichannel capabilities, it unifies email, chat, voice, and social media interactions across platforms like TikTok and Instagram. Its robust features also include direct order management, allowing for actions like editing and refunding orders from within the app. Additionally, Gorgias uses data-driven insights to show how support activities can drive sales, offering 24/7 support options through self-service solutions and targeted campaigns.

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Ai-powered responses

Order management

24/7 support

Unified inbox

Revenue statistics

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Point of Sale

$89 / Month

(3.2/5)

529 Reviews

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Unify online and in-person sales with Shopify POS. Show more

Shopify POS is an innovative application designed to seamlessly unify your online and retail stores, enhancing your sales conversions across all platforms. This comprehensive tool streamlines store management by integrating essential features such as inventory management, customer orders, and performance tracking. By offering local pickup, delivery services, and the ability to sell inventory from multiple locations, Shopify POS provides a flexible shopping experience that reaches more customers. It includes robust features to boost conversions, such as email carts and “ship to customer” options, expanding your sales potential. The app also maintains detailed customer profiles, product details, and real-time inventory levels for easy access. Accepting various payment methods becomes effortless with retail checkout hardware that's ready whenever you are. Additionally, its omnichannel capabilities allow you to manage both online and in-store operations from a single platform, creating a cohesive and efficient retail management experience.

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Local pickup

Email carts

Ship to customer

Customer profiles

Product details

Inventory levels

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Quable PIM

8.2

1 Reviews

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Quable PIM, distribute your product data on all channels Show more

Quable PIM is a robust product information management solution designed specifically for e-commerce businesses aiming to streamline their operations across multiple sales channels worldwide. By automating the distribution of product data without the need for constant development or maintenance, Quable PIM enhances efficiency, allowing businesses to concentrate on maximizing their productivity, particularly during peak business periods. The application ensures consistency in your omnichannel presence, helping to improve Time-To-Market and maintain brand integrity across various platforms. Integration with Shopify is seamless, facilitating the easy setup of product attribute mapping and automated product data exports. With Quable PIM, businesses can manage multiple markets effortlessly, ensuring that all online store information is synchronized and accurate. This tool is ideal for businesses seeking to scale their operations while maintaining a cohesive and professional online presence.

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Shopify integration

Automatic data distribution

Multi-channel synchronization

Omnichannel consistency

Accelerated product delivery

Time-to-market improvement

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Wigzo ‑ Text, WhatsApp, Email

$1499-$799 / Month

8.2

42 Reviews

Marketing automation retention tool Show more

Wigzo is an innovative marketing platform designed to tackle the formidable challenges merchants face in running impactful marketing campaigns. With a robust focus on personalization, Wigzo excels at creating dynamic omnichannel flows and sophisticated automation tools, all of which are powered by real-time data analytics for precise audience segmentation. This ensures that messages reach the right audience at the most opportune times, significantly improving engagement and conversion rates. The platform prioritizes customer retention by offering features like re-engagement campaigns, loyalty programs, and valuable feedback mechanisms. Merchants using Wigzo benefit from stronger customer relationships and enhanced loyalty, ultimately boosting their business success. Its user-friendly design, including a drag-and-drop builder for automation and multifaceted segmentation options, makes Wigzo a go-to solution for creating and distributing targeted campaigns with ease.

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Personalized campaigns

Loyalty programs

Drag-and-drop builder

Custom segments

Real-time segmentation

Feedback tools

OMSGuru ‑ Easy to use OMS

8.2

8 Reviews

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Single Platform for managing your business operations Show more

OMSGuru – Easy to use OMS is a comprehensive app designed to streamline your business operations by providing a centralized platform for managing your inventory and orders across Shopify and other marketplaces. With OMSGuru, you can effortlessly process and dispatch orders from multiple sales channels and manage various shipping providers to minimize costs efficiently. The app offers seamless reconciliation of COD and payment gateway payments, making financial management simpler with accounting integration in Tally/Busy. It also supports GST-ready reports to help you stay compliant with tax regulations. Additionally, OMSGuru supports omni-channel setups like 'Buy Online, Pickup in Store' and offers a Multi-Location Warehouse Management feature to optimize shipping routes and costs. The app ensures smart shipping provider selection based on parameters like pincode, product weight, and order price to enhance operational efficiency.

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Omnichannel support

Centrally manage inventory

Process and dispatch orders

Multiple shipping providers

Reconcile payments easily

Account orders in tally

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Iglu PDV ‑ Omnichannel Brazil

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Boost sales with an integrated omnichannel operation Show more

Iglu PDV is a versatile app that enhances the Shopify POS system specifically for businesses operating within Brazil, transforming retail operations into seamless omnichannel experiences. This app empowers merchants to conduct sales in physical stores using a robust Point of Sale (PDV) system while integrating with card machines for streamlined payment processing. Eliminating cumbersome manual processes, Iglu PDV automatically reconciles all orders, ensuring accuracy and efficiency. Additionally, it facilitates the generation and automatic dispatch of accurate invoices to customers, promoting fiscal transparency and compliance. The app also simplifies the management of exchanges and returns, effortlessly handling invoice orchestration even for online orders. Offering a variety of integrated payment methods, including credit, debit, cash, and PIX, Iglu PDV supports diverse customer preferences and enhances the overall shopping experience.

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Auto-generate invoices

Integrated pdv payments

Auto-reconcile orders

Simplified returns/exchanges

Integrated payment methods

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Omni Hub オムニチャネル会員連携アプリ

$150 / Month

9.1

26 Reviews

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POSアプリ「スマレジ」と連携し、実店舗とECで会員情報をオムニチャネルで統合できる顧客一元化アプリです。 Show more

Omni Hub スマレジ会員連携アプリは、クラウドPOSサービスであるスマレジとShopify間で会員情報をスムーズに連携する便利なアプリです。Shopify Basicから利用可能で、Shopify Plus専用アプリではないため、多くの店舗で活用できます。このアプリを使えば、システム知識がなくても簡単な初期設定のみで実店舗とECの会員情報と売上情報の一元管理を実現します。また、会員情報の統合により、ウェブ上で完結する会員登録を促進し、店頭での登録率向上やCRMの強化を図ることができます。さらに、共通のポイントを発行することで、店舗とECでのオムニチャネルなポイントプログラムを簡単に運用できます。管理画面の指示に従って設定を行うだけで、会員情報の連携が実現し、すでにスマレジで会員情報を持っている場合は、具体的な利用開始手順も案内されます。一貫した顧客体験を提供したい店舗にとって理想的なソリューションです。

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Easy initial setup

Member data integration

Omni-channel synchronization

Point program management

Unified sales data

Improved crm

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stockinstore Store Locator

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Customisable & on brand Store Locator with Google integrations Show more

The stockinstore Store Locator app is an essential tool for retailers, franchises, and wholesalers who wish to efficiently manage store details and trading hours across multiple platforms. With a single interface, users can update and display vital information, ensuring consistency and ease of access. The app is highly customizable, offering various landing page layouts, map styles, and store detail designs to align with individual brand aesthetics. As an omnichannel solution, it seamlessly integrates with Google Business Profile and other stockinstore solutions like Click & Collect, Find in Store, Ship from Store, and Google Local Inventory Listings. Besides improving operational efficiency, the Store Locator enhances online visibility with its SEO-friendly URLs tailored for individual store pages. Although it offers robust functionalities, the app requires more than a one-click installation, reflecting its comprehensive capabilities. Furthermore, it includes features for setting special trading hours during public holidays, providing a complete solution for modern retail needs.

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Google integration

Seo-friendly urls

Custom landing pages

Map styles

Manage store details

Display trading hours

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CBB Video Background

$9.99 / Month

9.1

207 Reviews

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Embed TikTok, YouTube, Vimeo videos anywhere in your store. Show more

CBB • Video Background is a powerful app designed to enhance your store's visual and engagement dynamics by allowing you to embed TikTok, YouTube, and Vimeo videos on any page effortlessly. The app offers a user-friendly experience with its no-code customization capabilities, including unique configuration options like icons and padding, enabling you to upload and incorporate videos within seconds. Its fully responsive design ensures videos look stunning on any device and screen size, promoting a cohesive omnichannel strategy. Ideal for boosting viewer engagement and conversion rates, CBB • Video Background allows seamless integration, easily replacing static page elements with dynamic video content. Users also benefit from exceptional customer support, ensuring any questions are promptly addressed and video embedding is hassle-free. Expand your store's appeal and capture audiences with compelling video backgrounds using this intuitive app.

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Easy customization

No coding

Fully responsive

Embed videos

Replace page elements

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Canary - AI Chatbot

$299 / Month

Conversational Commerce Chatbot for Sales and Customer Support Show more

Canary - AI Chatbot is a revolutionary tool designed to enhance the way businesses interact with their customers online. Offering a seamless blend of sales and customer support, this conversational commerce Chatbot can be integrated into your website to streamline operations. With Canary, powered by Yellow Messenger's advanced natural language processing engine, you can manage your storefront, sales, marketing, and customer engagement from one centralized platform. This makes it easier to launch and maintain an omnichannel eCommerce strategy, ensuring consistent and engaging customer interactions across all channels. By utilizing Canary, businesses can improve their customer service efficiency and boost sales, providing an enriched retail experience for shoppers. This app is an indispensable asset for businesses aiming to stay competitive in the digital marketplace.

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Sales automation

Conversational commerce

Customer support

Omnichannel engagement

JivoChat: Live Chat & WhatsApp

$29 / Month

7.7

108 Reviews

Omnichannel Live Chat with WhatsApp and Marketing Solutions Show more

JivoChat: Live Chat & WhatsApp is a comprehensive communication app designed to enhance customer engagement and streamline interactions across multiple platforms. This powerful tool seamlessly integrates live chat features on your website and connects with WhatsApp, allowing businesses to provide instant support and address customer inquiries in real-time. The intuitive interface ensures ease of use, empowering support teams to manage multiple conversations simultaneously. JivoChat offers customizable chat widgets, automated responses, and detailed analytics to optimize your customer service experience. With its multilingual support and cross-platform compatibility, JivoChat enables businesses to reach a global audience effectively. Whether you're a small business or a large enterprise, this app provides the flexibility and scalability needed to elevate your customer communication strategies.

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Whatsapp integration

Integrated crm

Omnichannel chat

Marketing solutions

Inbox management

OnCustomer: Livechat & Chatbot

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Improve customer experience on website with livechat & chatbot

Ticket management

Customer feedback

Automatic routing

Automated lead tools

Sla alerts

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Kommunicate AI Chatbot

$25-$100 / Month

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AI Chabot with analytics and live support to resolve queries Show more

Kommunicate AI Chatbot is a powerful platform designed to help businesses enhance their customer interaction by automating various processes such as lead capture, FAQs, refunds, and order status. With its AI capabilities, it facilitates improved sales and customer satisfaction while providing an option for live agent support for those situations that require immediate human intervention. The platform offers in-depth, real-time analytics on the performance of both bots and agents, along with actionable improvement suggestions using self-learning AI technology. It boasts seamless integration with over 40 platforms, including Zendesk, WhatsApp, Messenger, and Google Analytics, enabling businesses to manage multi-channel conversations efficiently. Kommunicate prides itself on its user-friendly dashboard, which allows businesses to keep track of interactions across iOS and Android apps effortlessly. With support for more than 100 global languages, it caters to a diverse range of audiences worldwide, making it a versatile tool for customer engagement.

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Seamless integration

Multilingual support

Real-time analytics

Omnichannel integration

Self-learning ai

Order status

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Mercaux Clienteling Solution

$200 / Month

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Enhance retail experience with customer data, endless aisle, and remote selling. Show more

Mercaux Clienteling Solution is an innovative app designed to enhance retail operations by integrating seamlessly with Shopify. It empowers store associates with a comprehensive suite of features including Endless Aisle, product discovery, and clienteling, enabling them to provide a personalized and efficient shopping experience both in-store and online. The app facilitates order processing from both in-store and online assortments, offering customers a cohesive and convenient mixed-basket shopping experience. By leveraging existing customer data, Mercaux helps associates personalize interactions, whether in-person or through remote selling and messaging. The solution also includes robust analytics to provide insights into customer behavior and preferences, allowing for targeted personalized outreach and mass campaigns. By capturing customer preferences, wishlists, and baskets, Mercaux aims to foster meaningful engagements and drive successful conversions.

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Product discovery

Customer preferences

Endless aisle

Remote selling

Data personalization

In-store ordering

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Shopify Omnichannel apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 55 Apps

Klaviyo: Email Marketing & SMS

WhatsApp Chat & Abandoned Cart

Rise.ai: Gift Cards & Loyalty

Kangaroo: Loyalty and Rewards

ShipMonk | Order Fulfillment

Crisp ‑ Helpdesk & AI Chatbot

Gorgias: Helpdesk, Chat & FAQ

Point of Sale

Quable PIM

Wigzo ‑ Text, WhatsApp, Email

OMSGuru ‑ Easy to use OMS

Iglu PDV ‑ Omnichannel Brazil

Omni Hub オムニチャネル会員連携アプリ

stockinstore Store Locator

CBB Video Background

Canary - AI Chatbot

JivoChat: Live Chat & WhatsApp

OnCustomer: Livechat & Chatbot

Kommunicate AI Chatbot

Mercaux Clienteling Solution