Shopify Omnichannel apps 2026

Klaviyo: Email Marketing & SMS

$15-$20 / Month

7

2,572 Reviews

Power smarter digital relationships with email marketing & SMS Show more

Klaviyo: Email Marketing & SMS is a comprehensive app designed to enhance your store's sales and customer engagement through personalized email and SMS marketing. It empowers businesses to go beyond basic marketing with advanced segmentation and targeting features that are powered by data from over 350 integrations, including Shopify. By centralizing this data, Klaviyo allows for seamless communication with customers across multiple channels using AI tools, proven templates, and real-time performance metrics. Users can create and automate highly effective campaigns with pre-built templates for scenarios like welcome messages, back-in-stock notifications, and more. The app provides insights into revenue generated per campaign or segmentation, enabling users to refine their strategies continuously. With Klaviyo, you can easily centralize your marketing activities and improve your digital relationships—all from a single platform.

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Revenue tracking

Segmentation

Personalized emails

Product reviews

Sms campaigns

Omnichannel templates

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Gorgias: AI, Helpdesk & Chat

$10-$900 / Month

8.4

607 Reviews

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Support made simple and scalable. Show more

Gorgias is a cutting-edge customer experience platform designed to streamline your support channels by consolidating them into a single, intuitive inbox. Seamlessly integrating with Shopify and over 100 other apps, Gorgias ensures that all customer interactions are enriched with relevant data, enhancing the support experience. Ideal for eCommerce businesses of any size, it leverages smart automation and AI to efficiently manage support tickets, significantly boosting the productivity of your support team. With omnichannel capabilities, it unifies email, chat, voice, and social media interactions across platforms like TikTok and Instagram. Its robust features also include direct order management, allowing for actions like editing and refunding orders from within the app. Additionally, Gorgias uses data-driven insights to show how support activities can drive sales, offering 24/7 support options through self-service solutions and targeted campaigns.

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Ai-powered responses

Order management

24/7 support

Unified inbox

Revenue statistics

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Rise Gift Cards & Store Credit

$19.99-$199.99 / Month

8.5

752 Reviews

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Gift Card, Loyalty Programs, Cashback, Store Credit & Rewards Show more

Rise.ai: Gift Cards & Loyalty is a robust platform catering to eCommerce brands looking to enhance customer retention and lifetime value (LTV) through innovative solutions. The app offers advanced tools for managing gift card sales, store credit, rewards, referrals, refunds, and loyalty programs, effectively replacing traditional point systems with store credit incentives presented in straightforward dollar amounts. Seamlessly integrating with Shopify POS, Rise.ai provides an omnichannel experience, ensuring customers are rewarded regardless of where they shop. Users can create and automate workflows to distribute store credit based on customer actions, enhancing engagement and satisfaction. The platform also supports issuing gift card refunds and store credit for returns, optimizing both customer service and retention strategies. With features for scheduling and bulk sending gift cards, as well as offering tailored loyalty programs that include cash-back, digital wallets, and VIP tiers, Rise.ai enables businesses to cultivate a loyal customer base and streamline loyalty rewards with ease.

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Vip tiers

Gift card sales

Store credit management

Bulk gift cards

Cash back programs

Digital wallets

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B: WhatsApp Chat, Abandon Cart

8

344 Reviews

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#1 Whatsapp Business API- Abandoned Cart, Broadcast & Helpdesk Show more

The "WhatsApp Chat & Abandoned Cart" app is designed to enhance sales and customer engagement for businesses by leveraging the power of WhatsApp. It provides innovative solutions for recovering abandoned carts, increasing WhatsApp subscribers, and facilitating upselling or cross-selling. The app helps to convert cash on delivery orders into prepaid ones, offering businesses a streamlined sales process. With chatbot campaigns, users can easily collect customer data, recommend products, and even create their own WhatsApp shop, effectively driving more sales. Additionally, the app features an omnichannel support inbox that enables businesses to engage customers seamlessly, automate up to 70% of repetitive queries, and support additional purchases. Users can launch effective abandoned cart recovery campaigns, achieving impressive returns on investment. Furthermore, the app also allows businesses to gather product reviews on WhatsApp and employ interactive tools like Spin The Wheel and exit popups to foster customer interactions and build a robust subscriber base.

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Abandoned cart recovery

Product recommendations

Helpdesk inbox

Spin the wheel

Exit popups

Broadcast campaigns

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Kangaroo: Loyalty and Rewards

$199 / Month

8.1

49 Reviews

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Build customer loyalty with rewards, offers, VIP tiers & more Show more

Kangaroo: Loyalty and Rewards is an innovative digital platform designed to enhance business revenue by increasing sales, driving customer traffic, and boosting customer retention. This fully customizable loyalty program allows businesses to engage customers with personalized offers, rewards, and targeted marketing strategies tailored through segmentation. With features like referrals, VIP membership tiers, and a comprehensive omnichannel approach, Kangaroo enables businesses to craft a unique loyalty experience. Businesses can easily monitor and adjust their programs based on customer behavior and trends, ensuring control over their customer data. The platform allows for brand customization by incorporating business colors, logos, and graphics, creating a seamless connection with your brand identity. Additionally, Kangaroo facilitates repeat purchases through strategic point systems and offers, and empowers businesses to effortlessly reach customers via SMS, email, and push notifications. Cultivate loyal brand advocates by leveraging Kangaroo’s powerful referral engine, driving organic growth and expanding your customer base.

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Vip tiers

Personalized offers

Custom branding

Targeted marketing

Omnichannel solutions

Referral engine

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CBB Video Background

$9.99 / Month

9.1

87 Reviews

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Embed TikTok, YouTube, Vimeo videos anywhere in your store. Show more

CBB • Video Background is a powerful app designed to enhance your store's visual and engagement dynamics by allowing you to embed TikTok, YouTube, and Vimeo videos on any page effortlessly. The app offers a user-friendly experience with its no-code customization capabilities, including unique configuration options like icons and padding, enabling you to upload and incorporate videos within seconds. Its fully responsive design ensures videos look stunning on any device and screen size, promoting a cohesive omnichannel strategy. Ideal for boosting viewer engagement and conversion rates, CBB • Video Background allows seamless integration, easily replacing static page elements with dynamic video content. Users also benefit from exceptional customer support, ensuring any questions are promptly addressed and video embedding is hassle-free. Expand your store's appeal and capture audiences with compelling video backgrounds using this intuitive app.

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Easy customization

No coding

Fully responsive

Embed videos

Replace page elements

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jackyun Cross‑border ERP

9.1

1 Reviews

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Provide digital solutions for cross-border enterprises Show more

Jackyun Cross-border ERP is a comprehensive solution designed to streamline and optimize the management of international business operations. The app supports the unified handling of multi-site, multi-store, multi-language, and multi-currency orders, making it ideal for businesses operating across different regions. It offers seamless integration with various international logistics providers and supports efficient overseas warehouse inventory management. The app also enables full process tracking of customs declaration, clearance, damage, and refund orders, enhancing transparency and control. Additionally, it provides robust tools for sales, cost, and profit accounting, empowering businesses to achieve effective digital management. With features like intelligent order processing and quick implementation, Jackyun Cross-border ERP significantly improves operational efficiency and reduces labor costs.

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International logistics

Multiple currencies

Overseas warehouse

Multilingual orders

Multiple sites

Customs tracking

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HK Pickup: Store & SF Express

$5-$100 / Month

7.6

19 Reviews

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SF Express (順豐), EF lockers & store pickup points in Hong Kong Show more

HK Pickup: Store & SF Express is designed to boost sales and enhance customer satisfaction by expanding pickup options for orders in Hong Kong and Macau. By integrating your own retail locations with S.F. Express's diverse pickup points, including EF lockers, service centers, and convenience stores, the app cultivates a seamless omnichannel shopping experience. This flexibility not only incentivizes purchases through increased convenience but also offers customers budget-friendly alternatives to traditional shipping. Retailers can set varied shipping rates or even waive fees to make pickup options more appealing, ultimately driving higher sales conversions. The app supports dynamic rate displays and customizes pickup visibility for local versus international shoppers, ensuring a tailored shopping interface. With bilingual support in Chinese and English, HK Pickup is ideal for catering to a diverse customer base, enhancing both accessibility and user engagement.

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Dynamic shipping rates

Retail store pickups

Sf express pickups

Hong kong locations

Macau locations

Auto-updated lockers

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Canary - AI Chatbot

$299 / Month

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Conversational Commerce Chatbot for Sales and Customer Support Show more

Canary - AI Chatbot is a revolutionary tool designed to enhance the way businesses interact with their customers online. Offering a seamless blend of sales and customer support, this conversational commerce Chatbot can be integrated into your website to streamline operations. With Canary, powered by Yellow Messenger's advanced natural language processing engine, you can manage your storefront, sales, marketing, and customer engagement from one centralized platform. This makes it easier to launch and maintain an omnichannel eCommerce strategy, ensuring consistent and engaging customer interactions across all channels. By utilizing Canary, businesses can improve their customer service efficiency and boost sales, providing an enriched retail experience for shoppers. This app is an indispensable asset for businesses aiming to stay competitive in the digital marketplace.

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Sales automation

Conversational commerce

Customer support

Omnichannel engagement

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Crisp ‑ Helpdesk & AI Chatbot

$45-$295 / Month

6.7

36 Reviews

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Give your customer support experience a human touch Show more

Crisp - Live Chat & AI Chatbot is a versatile e-commerce helpdesk designed to empower small and medium-sized online stores with instant customer connectivity. By offering a suite of evolving tools, including chatbots and live chat, Crisp enables Shopify store owners to seamlessly navigate the omnichannel revolution. The app centralizes communication across 12 channels, such as emails, Instagram DM, and Messenger, enhancing the efficiency of customer interactions. Its user-friendly AI bots ensure smooth transitions to human support, marrying technology with personalized service. Additionally, Crisp features a dedicated FAQ page builder and a chatbot builder with pre-built scenarios, simplifying problem-solving for customers. Lightning-fast to install on Shopify, Crisp offers an all-in-one solution to craft the perfect e-commerce experience.

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Quick installation

Faq page builder

Centralize channels

Ai bots handover

Pre-built scenarios

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Zapiet ‑ Product Rates

$14.99 / Month

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Seamlessly calculate shipping rates based on products Show more

Zapiet - Product Rates is a versatile app designed to help businesses customize shipping and delivery rates based on customers' selected products. Ideal for businesses of all sizes, whether you're selling appliances, baked goods, or handmade items, this app allows effortless configuration of rates by product, collection, tags, or vendor. Enhance your pricing strategy with additional handling fees, translated rate names, and location-based pricing options. Enjoy seamless integration across all sales channels, including social media platforms like Facebook, Pinterest, and Instagram. With an intuitive setup process, you can get started in seconds, supported by 24/7 customer assistance via live chat, email, and phone. Adaptable to diverse business needs, Zapiet - Product Rates empowers you to manage shipping and delivery efficiently.

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Set product rates

Control rate groups

Add handling fees

Translatable rates

Omnichannel compatible

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MyRegistry Lite

(2.8/5)

10 Reviews

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Grow sales with a sharable and shoppable wishlist Show more

The MyRegistry Gift List Solution app transforms the traditional shopping experience into a dynamic, shoppable wishlist platform, empowering customers to curate and share their desired products as gifts from your store. This innovative app provides merchants with a strategic edge by capitalizing on year-round gifting events such as Birthdays and Holidays, thereby boosting sales while significantly minimizing returns. With a simple installation of the "Add to Gift List" button on all product pages, shoppers can effortlessly compile and share their gift lists with friends and family, effectively becoming brand advocates. The app features an intuitive landing page for managing gift lists and facilitating gift purchases, alongside a personal dashboard to analyze sign-ups and track gifts added and purchased. Retailers can also explore enhanced omnichannel solutions through MyRegistry’s Partner Portal, ensuring scalability and multi-store support that accommodates businesses of all sizes. Overall, the MyRegistry Gift List Solution app is a powerful tool for transforming the shopping experience into a community-driven, profitable venture.

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Multi-store support

Omnichannel solution

Sharable wishlist

Shoppable wishlist

Add to gift list button

Gift list management

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QuickCEP: Live Chat&AI Chatbot

$99-$899 / Month

7.9

61 Reviews

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Improve Conversion Rate by QuickCEP AI Chatbots Show more

QuickCEP: Live Chat & AI Chatbot is a powerful tool designed to elevate customer service and increase sales for e-commerce businesses. This app features AI chatbots that provide continuous, 24/7 support, ensuring that customer queries are resolved promptly at any time. With its omnichannel live chat functionality, QuickCEP consolidates messages from platforms like Instagram, Messenger, Email, WhatsApp, and TikTok Shop, making it easier for businesses to manage customer interactions from a single interface. QuickCEP not only facilitates seamless communication but also tracks customer behavior in real time, offering valuable insights for businesses. By leveraging data from the Customer Data Platform (CDP), businesses can create segmented, targeted marketing campaigns, including email direct marketing (EDMs) and pop-ups, to enhance customer engagement and conversion rates. Designed for easy integration with Shopify, QuickCEP empowers e-commerce businesses to deliver personalized customer experiences that drive success.

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Shopify integration

Real-time tracking

Ai chatbots

Omnichannel live chat

Customer data platform

Targeted campaigns

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Point of Sale

$89 / Month

(2.9/5)

389 Reviews

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Unify online and in-person sales with Shopify POS. Show more

Shopify POS is an innovative application designed to seamlessly unify your online and retail stores, enhancing your sales conversions across all platforms. This comprehensive tool streamlines store management by integrating essential features such as inventory management, customer orders, and performance tracking. By offering local pickup, delivery services, and the ability to sell inventory from multiple locations, Shopify POS provides a flexible shopping experience that reaches more customers. It includes robust features to boost conversions, such as email carts and “ship to customer” options, expanding your sales potential. The app also maintains detailed customer profiles, product details, and real-time inventory levels for easy access. Accepting various payment methods becomes effortless with retail checkout hardware that's ready whenever you are. Additionally, its omnichannel capabilities allow you to manage both online and in-store operations from a single platform, creating a cohesive and efficient retail management experience.

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Local pickup

Email carts

Ship to customer

Customer profiles

Product details

Inventory levels

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MoEngage

8.2

1 Reviews

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An insights-led Customer Engagement platform. Show more

MoEngage® is an advanced Insights-Led Customer Engagement platform designed for consumer brands seeking to enhance their customer outreach strategies. By harnessing AI-driven insights, MoEngage empowers marketers to create tailored omnichannel experiences that resonate with customers across more than 10 channels. This platform focuses on personalizing every interaction, ensuring that customers receive the most relevant product recommendations and offers at the perfect moment. MoEngage provides a holistic 360° view of customer data by integrating information from both online and offline channels. Moreover, its predictive analytics capabilities help forecast customer behaviors such as uninstalls, churn, or conversions. All these features are delivered with robust data protection measures, ensuring compliance with global regulations. MoEngage makes it easier to send timely alerts and craft bespoke web experiences while maintaining a high level of customer engagement integrity.

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Personalized interactions

Predictive analytics

Ai-driven insights

Omnichannel engagement

Relevant recommendations

360° customer view

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Zendesk

$55-$150 / Month

(3.3/5)

87 Reviews

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Omnichannel customer service and engagement platform Show more

Zendesk is a comprehensive customer service and engagement software designed to enhance interactions between businesses and their customers. It offers a suite of tools that facilitate communication, streamline support processes, and improve customer satisfaction. With Zendesk, companies can manage and respond to inquiries efficiently through email, chat, phone, or social media. The app provides a range of customization options, enabling businesses to tailor their support operations to better meet their specific needs. Its robust reporting and analytics features allow for insightful performance tracking and data-driven decision making. Additionally, Zendesk integrates seamlessly with numerous third-party applications, enhancing its functionality and adaptability across various business environments. Businesses of all sizes leverage Zendesk to foster stronger relationships and deliver exceptional customer support experiences.

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Social media integration

Messaging integration

Email support

Omnichannel support

Chat support

Customer interactions

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Wigzo ‑ Text, WhatsApp, Email

$1499-$799 / Month

8.2

42 Reviews

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Marketing automation retention tool Show more

Wigzo is an innovative marketing platform designed to tackle the formidable challenges merchants face in running impactful marketing campaigns. With a robust focus on personalization, Wigzo excels at creating dynamic omnichannel flows and sophisticated automation tools, all of which are powered by real-time data analytics for precise audience segmentation. This ensures that messages reach the right audience at the most opportune times, significantly improving engagement and conversion rates. The platform prioritizes customer retention by offering features like re-engagement campaigns, loyalty programs, and valuable feedback mechanisms. Merchants using Wigzo benefit from stronger customer relationships and enhanced loyalty, ultimately boosting their business success. Its user-friendly design, including a drag-and-drop builder for automation and multifaceted segmentation options, makes Wigzo a go-to solution for creating and distributing targeted campaigns with ease.

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Personalized campaigns

Loyalty programs

Drag-and-drop builder

Custom segments

Real-time segmentation

Feedback tools

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Front Systems

8.2

1 Reviews

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Manage master data, stock accuracy and sell in-store with POS Show more

Front Systems is a versatile Point of Sale (POS) solution designed to streamline store operations and enhance customer interactions. This app serves as a central hub for store associates, allowing them to focus on customer engagement by consolidating all store routines into a single platform. By improving stock-taking accuracy, Front Systems ensures that stores can effectively manage inventory, boosting sales and increasing successful "pickup in store" orders. The app is fiscally compliant in over 20 countries, making it a reliable tool for global retail operations. With its robust support and customer service, Front Systems offers peace of mind for businesses seeking a comprehensive, easy-to-use solution. Empowering omni-channel customer journeys, it simplifies the retail process, facilitating seamless shopping experiences for customers.

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Pos integration

Omnichannel support

Stock accuracy

Stock taking

Pickup in store

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Quable PIM

8.2

1 Reviews

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Quable PIM, distribute your product data on all channels Show more

Quable PIM is a robust product information management solution designed specifically for e-commerce businesses aiming to streamline their operations across multiple sales channels worldwide. By automating the distribution of product data without the need for constant development or maintenance, Quable PIM enhances efficiency, allowing businesses to concentrate on maximizing their productivity, particularly during peak business periods. The application ensures consistency in your omnichannel presence, helping to improve Time-To-Market and maintain brand integrity across various platforms. Integration with Shopify is seamless, facilitating the easy setup of product attribute mapping and automated product data exports. With Quable PIM, businesses can manage multiple markets effortlessly, ensuring that all online store information is synchronized and accurate. This tool is ideal for businesses seeking to scale their operations while maintaining a cohesive and professional online presence.

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Shopify integration

Automatic data distribution

Multi-channel synchronization

Omnichannel consistency

Accelerated product delivery

Time-to-market improvement

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Sailthru Marketing Automation

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Build deep relationships with email marketing automation Show more

Sailthru Marketing Automation seamlessly integrates into your Shopify store, enhancing your marketing strategy with powerful automation features. It enables automatic synchronization of customer information, purchase data, and product details, allowing you to effectively attribute product revenue to your marketing campaigns. The app's capabilities include sending Abandoned Cart emails to recover incomplete purchases and tracking customer product page views. With this data, you can offer personalized product recommendations, enhancing customer engagement and boosting sales. Sailthru supports dynamic email content, personalized by customer interests and behavior, and unifies your email, mobile, and web channels on a single platform. It also allows for precise customer segmentation based on detailed data, such as names, addresses, and phone numbers. Furthermore, Sailthru offers professional support from a team of retail and media specialists to help you navigate and optimize your marketing solutions.

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Customer segmentation

Product recommendations

Omnichannel integration

Email automation

Abandoned cart emails

Customer sync

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Shopify Omnichannel apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 60 Apps

Klaviyo: Email Marketing & SMS

Gorgias: AI, Helpdesk & Chat

Rise Gift Cards & Store Credit

B: WhatsApp Chat, Abandon Cart

Kangaroo: Loyalty and Rewards

CBB Video Background

jackyun Cross‑border ERP

HK Pickup: Store & SF Express

Canary - AI Chatbot

Crisp ‑ Helpdesk & AI Chatbot

Zapiet ‑ Product Rates

MyRegistry Lite

QuickCEP: Live Chat&AI Chatbot

Point of Sale

MoEngage

Zendesk

Wigzo ‑ Text, WhatsApp, Email

Front Systems

Quable PIM

Sailthru Marketing Automation