Shopify Omnichannel apps 2026

Klaviyo: Email Marketing & SMS

$15-$20 / Month

6.9

2,572 Reviews

Power smarter digital relationships with email marketing & SMS Show more

Klaviyo: Email Marketing & SMS is a comprehensive app designed to enhance your store's sales and customer engagement through personalized email and SMS marketing. It empowers businesses to go beyond basic marketing with advanced segmentation and targeting features that are powered by data from over 350 integrations, including Shopify. By centralizing this data, Klaviyo allows for seamless communication with customers across multiple channels using AI tools, proven templates, and real-time performance metrics. Users can create and automate highly effective campaigns with pre-built templates for scenarios like welcome messages, back-in-stock notifications, and more. The app provides insights into revenue generated per campaign or segmentation, enabling users to refine their strategies continuously. With Klaviyo, you can easily centralize your marketing activities and improve your digital relationships—all from a single platform.

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Revenue tracking

Segmentation

Personalized emails

Product reviews

Sms campaigns

Omnichannel templates

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Gorgias: AI, Helpdesk & Chat

$10-$900 / Month

7.9

607 Reviews

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Support made simple and scalable. Show more

Gorgias is a cutting-edge customer experience platform designed to streamline your support channels by consolidating them into a single, intuitive inbox. Seamlessly integrating with Shopify and over 100 other apps, Gorgias ensures that all customer interactions are enriched with relevant data, enhancing the support experience. Ideal for eCommerce businesses of any size, it leverages smart automation and AI to efficiently manage support tickets, significantly boosting the productivity of your support team. With omnichannel capabilities, it unifies email, chat, voice, and social media interactions across platforms like TikTok and Instagram. Its robust features also include direct order management, allowing for actions like editing and refunding orders from within the app. Additionally, Gorgias uses data-driven insights to show how support activities can drive sales, offering 24/7 support options through self-service solutions and targeted campaigns.

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Ai-powered responses

Order management

24/7 support

Unified inbox

Revenue statistics

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Rise Gift Cards & Store Credit

$19.99-$199.99 / Month

8.6

752 Reviews

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Gift Card, Loyalty Programs, Cashback, Store Credit & Rewards Show more

Rise.ai: Gift Cards & Loyalty is a robust platform catering to eCommerce brands looking to enhance customer retention and lifetime value (LTV) through innovative solutions. The app offers advanced tools for managing gift card sales, store credit, rewards, referrals, refunds, and loyalty programs, effectively replacing traditional point systems with store credit incentives presented in straightforward dollar amounts. Seamlessly integrating with Shopify POS, Rise.ai provides an omnichannel experience, ensuring customers are rewarded regardless of where they shop. Users can create and automate workflows to distribute store credit based on customer actions, enhancing engagement and satisfaction. The platform also supports issuing gift card refunds and store credit for returns, optimizing both customer service and retention strategies. With features for scheduling and bulk sending gift cards, as well as offering tailored loyalty programs that include cash-back, digital wallets, and VIP tiers, Rise.ai enables businesses to cultivate a loyal customer base and streamline loyalty rewards with ease.

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Vip tiers

Gift card sales

Store credit management

Bulk gift cards

Cash back programs

Digital wallets

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Point of Sale

$89 / Month

(2.9/5)

389 Reviews

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Unify online and in-person sales with Shopify POS. Show more

Shopify POS is an innovative application designed to seamlessly unify your online and retail stores, enhancing your sales conversions across all platforms. This comprehensive tool streamlines store management by integrating essential features such as inventory management, customer orders, and performance tracking. By offering local pickup, delivery services, and the ability to sell inventory from multiple locations, Shopify POS provides a flexible shopping experience that reaches more customers. It includes robust features to boost conversions, such as email carts and “ship to customer” options, expanding your sales potential. The app also maintains detailed customer profiles, product details, and real-time inventory levels for easy access. Accepting various payment methods becomes effortless with retail checkout hardware that's ready whenever you are. Additionally, its omnichannel capabilities allow you to manage both online and in-store operations from a single platform, creating a cohesive and efficient retail management experience.

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Local pickup

Email carts

Ship to customer

Customer profiles

Product details

Inventory levels

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B: WhatsApp Chat, Abandon Cart

(4.8/5)

344 Reviews

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#1 Whatsapp Business API- Abandoned Cart, Broadcast & Helpdesk Show more

The "WhatsApp Chat & Abandoned Cart" app is designed to enhance sales and customer engagement for businesses by leveraging the power of WhatsApp. It provides innovative solutions for recovering abandoned carts, increasing WhatsApp subscribers, and facilitating upselling or cross-selling. The app helps to convert cash on delivery orders into prepaid ones, offering businesses a streamlined sales process. With chatbot campaigns, users can easily collect customer data, recommend products, and even create their own WhatsApp shop, effectively driving more sales. Additionally, the app features an omnichannel support inbox that enables businesses to engage customers seamlessly, automate up to 70% of repetitive queries, and support additional purchases. Users can launch effective abandoned cart recovery campaigns, achieving impressive returns on investment. Furthermore, the app also allows businesses to gather product reviews on WhatsApp and employ interactive tools like Spin The Wheel and exit popups to foster customer interactions and build a robust subscriber base.

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Abandoned cart recovery

Product recommendations

Helpdesk inbox

Spin the wheel

Exit popups

Broadcast campaigns

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CBB Video Background

$9.99 / Month

9.1

87 Reviews

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Embed TikTok, YouTube, Vimeo videos anywhere in your store. Show more

CBB • Video Background is a powerful app designed to enhance your store's visual and engagement dynamics by allowing you to embed TikTok, YouTube, and Vimeo videos on any page effortlessly. The app offers a user-friendly experience with its no-code customization capabilities, including unique configuration options like icons and padding, enabling you to upload and incorporate videos within seconds. Its fully responsive design ensures videos look stunning on any device and screen size, promoting a cohesive omnichannel strategy. Ideal for boosting viewer engagement and conversion rates, CBB • Video Background allows seamless integration, easily replacing static page elements with dynamic video content. Users also benefit from exceptional customer support, ensuring any questions are promptly addressed and video embedding is hassle-free. Expand your store's appeal and capture audiences with compelling video backgrounds using this intuitive app.

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Easy customization

No coding

Fully responsive

Embed videos

Replace page elements

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CIRRO Fulfillment

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Easily intergrate with CIRRO Show more

CIRRO Fulfillment is a cutting-edge app that offers comprehensive omnichannel fulfillment services across a diverse range of product categories, including fashion, furniture, and electronics. With a global network spanning over 1,200,000 m² of fulfillment centers in more than 30 countries, CIRRO ensures efficient and widespread distribution capabilities. The app boasts state-of-the-art facilities, including two advanced intelligent fulfillment centers in the UK and the U.S., which leverage Autonomous Mobile Robots (AMRs) for optimized operations. Catering to a wide industry coverage, CIRRO Fulfillment stands out with its customizable solutions that adapt to the unique needs of each client. Designed for multi-platform coverage, it ensures seamless integration and consistent service across various channels. By ensuring reliable and quick service delivery, CIRRO Fulfillment is an invaluable tool for businesses seeking to streamline their logistics and enhance customer satisfaction globally.

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Multi-platform integration

Intelligent automation

Global reach

Omnichannel fulfillment

Customizable solutions

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Omni Hub オムニチャネル会員連携アプリ

$150 / Month

8.2

32 Reviews

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POSアプリ「スマレジ」と連携し、実店舗とECで会員情報をオムニチャネルで統合できる顧客一元化アプリです。 Show more

Omni Hub スマレジ会員連携アプリは、クラウドPOSサービスであるスマレジとShopify間で会員情報をスムーズに連携する便利なアプリです。Shopify Basicから利用可能で、Shopify Plus専用アプリではないため、多くの店舗で活用できます。このアプリを使えば、システム知識がなくても簡単な初期設定のみで実店舗とECの会員情報と売上情報の一元管理を実現します。また、会員情報の統合により、ウェブ上で完結する会員登録を促進し、店頭での登録率向上やCRMの強化を図ることができます。さらに、共通のポイントを発行することで、店舗とECでのオムニチャネルなポイントプログラムを簡単に運用できます。管理画面の指示に従って設定を行うだけで、会員情報の連携が実現し、すでにスマレジで会員情報を持っている場合は、具体的な利用開始手順も案内されます。一貫した顧客体験を提供したい店舗にとって理想的なソリューションです。

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Easy initial setup

Member data integration

Omni-channel synchronization

Point program management

Unified sales data

Improved crm

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OneStock OMS Connector

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Synchronize your shop data with OneStock Show more

OneStock OMS Connector is a powerful tool designed to synchronize your product, stock, and order data between your Order Management System (OMS) and your Shopify store. With this app, system integrators can focus on enhancing the website's client experience, as it eliminates the complexity of manually connecting two systems. By importing unified inventory and synchronizing product data, retailers can maintain accurate stock levels on their online shop. The connector also streamlines order management by updating order statuses and providing information like carrier labels and tracking links. Additionally, it offers features such as displaying delivery promises to clients and enabling a unified click-and-collect delivery option. To use this application, a OneStock account, OneStock API credentials, and a configured SFTP server are required, ensuring seamless integration and efficient retailer operations.

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Order status sync

Click and collect

Product data synchronization

Unified inventory import

Delivery promises

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Blowhorn

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One Stop Shop for all your same day delivery needs Show more

Blowhorn is a cutting-edge logistics app offering premium fulfillment services, trusted by renowned brands like Decathlon, Lenskart, BigBasket, Flipkart, and Zomato. The app powers over 250,000 deliveries daily across more than 160 cities, utilizing an advanced AI/ML tech stack to expedite and enhance operational efficiency. With a 99.6% record in SLA fulfillment and a pay-per-order model, Blowhorn minimizes overhead costs for businesses, making it a cost-effective solution. The platform also ensures up to a 50% reduction in RTOs with omnichannel pickups and drops, complemented by strategically located micro-warehouses near customers for improved last-mile delivery. Users benefit from no minimum order value and COD remittance three times weekly, enhancing cash flow and convenience. Additional features include automatic and manual order flows, region-specific order dispatching, SKU-based order processing, and real-time fulfillment updates, all managed through a comprehensive dashboard.

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Real-time updates

No minimum order

Same-day delivery

Unified dashboard

Advanced ai/ml

High sla fulfillment

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Ginee

$297-$962.28 / Month

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An OMS to help SEA merchants manage Omnichannel transactions Show more

Ginee is a powerful multi-store omnichannel solution designed to streamline business operations and boost efficiency. With its central dashboard, Ginee allows you to manage and synchronize all aspects of your store operations, including SKUs, orders, stock, and customer information from various channels, saving you valuable time. The app offers robust tools like an omni-channel service, a comprehensive warehouse management system, and Ginee Chat, which facilitate easier communication and management. With Ginee, you can effortlessly handle bulk orders, including shipping and printing labels, while auto-syncing products and orders across different shops. The app also ensures that your stock levels are always up-to-date with customizable rules, especially during order processing. Focus on increasing sales without the hassle of juggling multiple platforms, as Ginee centralizes everything in one easy-to-use dashboard, enhancing your business's productivity and growth potential.

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Product management

Bulk order handling

Centralized operations dashboard

Warehouse management system

Omni-channel service

Auto-sync products/orders

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ShipMonk | Order Fulfillment

9.1

97 Reviews

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#1 Ecommerce 3PL - Fulfillment, Shipping & Inventory Mgmt. Show more

ShipMonk is an innovative 3PL platform designed to simplify order fulfillment for omnichannel ecommerce businesses of any size. Our state-of-the-art, tech-enabled fulfillment centers leverage cutting-edge software to seamlessly manage orders, inventory, shipping, and warehouses. This comprehensive approach ensures that companies can efficiently tackle their fulfillment challenges, paving the way for reduced stress and significant growth. With ShipMonk, businesses benefit not only from streamlined operations but also from transparent billing practices and top-tier customer support. Take advantage of heavily discounted carrier shipping rates to enhance cost-efficiency, while our dedicated Happiness Engineers provide personalized assistance and support to ensure smooth operations. ShipMonk empowers brands to proactively optimize their shipping and fulfillment, allowing for greater focus on business expansion and customer satisfaction.

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Inventory management

Order management

Shipping management

Warehouse management

Discounted shipping rates

Omnichannel support

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Gesio

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Solución omnicanal para pedidos en tiendas online y fisicas. Show more

Gesio es una aplicación diseñada para ofrecer un control integral de tus operaciones de venta online, focalizándose en la gestión eficiente de productos, stock y almacenes para tiendas en plataformas como Shopify. Automatiza la actualización de las ventas realizadas, asegurando que cada transacción se refleje instantáneamente en tu cuenta de Gesio. La aplicación facilita la importación de productos y la sincronización total de los niveles de inventario, manteniéndolos siempre al día para evitar inconvenientes de stock. Además, Gesio permite la generación de albaranes y facturas para todas tus ventas online de manera sencilla, optimizando la gestión administrativa de tu negocio. Esta herramienta está pensada para ser el aliado omnicanal ideal para PYMEs que buscan digitalizar y centralizar sus procesos comerciales con eficiencia y comodidad. Con Gesio, simplificas y mejoras el control de tus operaciones, llevando tu negocio al siguiente nivel en el entorno digital.

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Product management

Order updates

Stock synchronization

Invoice creation

Sales control

Reference import

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Crisp ‑ Helpdesk & AI Chatbot

$45-$295 / Month

6.7

36 Reviews

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Give your customer support experience a human touch Show more

Crisp - Live Chat & AI Chatbot is a versatile e-commerce helpdesk designed to empower small and medium-sized online stores with instant customer connectivity. By offering a suite of evolving tools, including chatbots and live chat, Crisp enables Shopify store owners to seamlessly navigate the omnichannel revolution. The app centralizes communication across 12 channels, such as emails, Instagram DM, and Messenger, enhancing the efficiency of customer interactions. Its user-friendly AI bots ensure smooth transitions to human support, marrying technology with personalized service. Additionally, Crisp features a dedicated FAQ page builder and a chatbot builder with pre-built scenarios, simplifying problem-solving for customers. Lightning-fast to install on Shopify, Crisp offers an all-in-one solution to craft the perfect e-commerce experience.

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Quick installation

Faq page builder

Centralize channels

Ai bots handover

Pre-built scenarios

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MoEngage

8.2

1 Reviews

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An insights-led Customer Engagement platform. Show more

MoEngage® is an advanced Insights-Led Customer Engagement platform designed for consumer brands seeking to enhance their customer outreach strategies. By harnessing AI-driven insights, MoEngage empowers marketers to create tailored omnichannel experiences that resonate with customers across more than 10 channels. This platform focuses on personalizing every interaction, ensuring that customers receive the most relevant product recommendations and offers at the perfect moment. MoEngage provides a holistic 360° view of customer data by integrating information from both online and offline channels. Moreover, its predictive analytics capabilities help forecast customer behaviors such as uninstalls, churn, or conversions. All these features are delivered with robust data protection measures, ensuring compliance with global regulations. MoEngage makes it easier to send timely alerts and craft bespoke web experiences while maintaining a high level of customer engagement integrity.

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Personalized interactions

Predictive analytics

Ai-driven insights

Omnichannel engagement

Relevant recommendations

360° customer view

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ContactPigeon Campaigns

$50-$99 / Month

(3/5)

2 Reviews

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Capture, convert and nurture your visitors automatically Show more

ContactPigeon Campaigns is a versatile marketing platform designed to help brands win customers and increase sales through hyper-targeted automated messaging. It consolidates multiple communication channels, including email, SMS, push notifications, popups, and chatbots, into one cohesive tool. With its pre-built automation and templates, businesses can quickly capitalize on opportunities such as abandoned carts, price drops, and rebuy reminders. The platform is celebrated for top-rated customer satisfaction on G2 and Capterra, reflecting its effectiveness and reliability. Advanced audience segmentation is made simple with behavior data and predictive analytics, ensuring messages are tailored to specific customer journeys. Additionally, users can choose from over 200 ready-made templates to enhance their campaigns. To maximize marketing efficiency, ContactPigeon offers insights on campaign performance with real-time revenue attribution and detailed reporting at various levels.

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Detailed reporting

Price drop alerts

Advanced segmentation

Abandoned cart reminders

Predictive analytics

200+ templates

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ShoppingGives ‑ Donation App

6.4

70 Reviews

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Increase Loyalty & AOV, Donate % of Sales & Round Up, POS Show more

ShoppingGives ‑ Donation App is a comprehensive solution designed to seamlessly integrate social impact strategies into any eCommerce, direct-to-consumer (DTC), or omnichannel brand. The app offers a fully customizable Social Impact Stack that allows businesses to tailor their charitable giving efforts to align with their brand’s goals. It simplifies the donation process by handling all compliance and regulatory requirements associated with donating to 501(c)3 nonprofits. ShoppingGives ensures that 100% of donations are consistently forwarded to the supported nonprofits, enhancing the transparency and trustworthiness of your brand. Additionally, the app provides real-time, actionable reporting and data to optimize your budget allocation and personalize marketing strategies. With features like managing donation amounts by product SKU and creating an omnichannel giving experience, the app strengthens customer loyalty while boosting your business's bottom line.

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Customizable impact strategy

End-to-end donation management

Real-time actionable reporting

Omnichannel giving experience

Manage donation amounts

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Flowio Email Marketing, Pop Up

$9-$39 / Month

8

206 Reviews

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Seamless Email Marketing Automation. Get Emails With Pop-ups Show more

Flowio Email Marketing, Pop Up is a comprehensive platform designed to enhance sales through a seamless omnichannel experience while reducing marketing efforts. It integrates essential tools like Pop-ups, Email, SMS, and Live Chat, which can be automatically coordinated to create a smooth customer journey. High-converting pop-up templates assist in effortlessly capturing emails, while personalized email and SMS campaigns can be sent swiftly using attractive templates. The app also offers robust marketing automation features, enabling automatic sending of communications based on customer interactions. Users can manage and segment their contact lists with ease and have the ability to sync this information with Google Ads. Live Chat options are available to engage and support customers efficiently, whether through desktop or mobile applications. Additionally, the platform supports a wide range of email marketing campaign types, including abandoned cart recovery, cross-sell initiatives, and win-back emails, all of which are equipped with analytics, automation, and segmentation capabilities.

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Marketing automation

Personalized campaigns

Live chat support

High-converting pop-ups

Contact management

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Zendesk

$55-$150 / Month

(3.3/5)

87 Reviews

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Omnichannel customer service and engagement platform Show more

Zendesk is a comprehensive customer service and engagement software designed to enhance interactions between businesses and their customers. It offers a suite of tools that facilitate communication, streamline support processes, and improve customer satisfaction. With Zendesk, companies can manage and respond to inquiries efficiently through email, chat, phone, or social media. The app provides a range of customization options, enabling businesses to tailor their support operations to better meet their specific needs. Its robust reporting and analytics features allow for insightful performance tracking and data-driven decision making. Additionally, Zendesk integrates seamlessly with numerous third-party applications, enhancing its functionality and adaptability across various business environments. Businesses of all sizes leverage Zendesk to foster stronger relationships and deliver exceptional customer support experiences.

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Social media integration

Messaging integration

Email support

Omnichannel support

Chat support

Customer interactions

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Linnworks

9.1

3 Reviews

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Linnworks integrates the entire multi-channel sales process Show more

Linnworks is a comprehensive global growth platform designed specifically for omnichannel retailers. Its mission is to streamline and simplify commerce operations by providing a suite of tools and integrations that cater to the diverse needs of modern retailers. With over 100 integrations, Linnworks offers robust capabilities, including order and inventory management, analytics and forecasting, warehouse management, as well as selling channel listings and fulfillment. The platform empowers teams by providing real-time inventory visibility and seamless integration with sales channels, enhancing efficiency through automation of numerous critical tasks like order routing. It serves as a single source of truth for inventory, warehouse, and order management, ensuring retailers have easy access to crucial features and a rich partner ecosystem. Linnworks dedicates itself to improving commerce operations, enabling retailers to focus on growth and customer satisfaction.

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Fulfillment automation

Inventory management

Order management

Warehouse management

Sales channel integration

Analytics forecasting

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Shopify Omnichannel apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 60 Apps

Klaviyo: Email Marketing & SMS

Gorgias: AI, Helpdesk & Chat

Rise Gift Cards & Store Credit

Point of Sale

B: WhatsApp Chat, Abandon Cart

CBB Video Background

CIRRO Fulfillment

Omni Hub オムニチャネル会員連携アプリ

OneStock OMS Connector

Blowhorn

Ginee

ShipMonk | Order Fulfillment

Gesio

Crisp ‑ Helpdesk & AI Chatbot

MoEngage

ContactPigeon Campaigns

ShoppingGives ‑ Donation App

Flowio Email Marketing, Pop Up

Zendesk

Linnworks