Shopify Omnichannel apps 2025

Klaviyo: Email Marketing & SMS

$15-$20 / Month

7.8

2,242 Reviews

Power smarter digital relationships with email marketing & SMS Show more

Klaviyo: Email Marketing & SMS is a comprehensive app designed to enhance your store's sales and customer engagement through personalized email and SMS marketing. It empowers businesses to go beyond basic marketing with advanced segmentation and targeting features that are powered by data from over 350 integrations, including Shopify. By centralizing this data, Klaviyo allows for seamless communication with customers across multiple channels using AI tools, proven templates, and real-time performance metrics. Users can create and automate highly effective campaigns with pre-built templates for scenarios like welcome messages, back-in-stock notifications, and more. The app provides insights into revenue generated per campaign or segmentation, enabling users to refine their strategies continuously. With Klaviyo, you can easily centralize your marketing activities and improve your digital relationships—all from a single platform.

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Revenue tracking

Segmentation

Personalized emails

Product reviews

Sms campaigns

Omnichannel templates

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Rise.ai: Gift Cards & Loyalty

$19.99-$599.99 / Month

8.1

1,073 Reviews

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Gift Card, Loyalty Programs, Cashback, Store Credit & Rewards Show more

Rise.ai: Gift Cards & Loyalty is a robust platform catering to eCommerce brands looking to enhance customer retention and lifetime value (LTV) through innovative solutions. The app offers advanced tools for managing gift card sales, store credit, rewards, referrals, refunds, and loyalty programs, effectively replacing traditional point systems with store credit incentives presented in straightforward dollar amounts. Seamlessly integrating with Shopify POS, Rise.ai provides an omnichannel experience, ensuring customers are rewarded regardless of where they shop. Users can create and automate workflows to distribute store credit based on customer actions, enhancing engagement and satisfaction. The platform also supports issuing gift card refunds and store credit for returns, optimizing both customer service and retention strategies. With features for scheduling and bulk sending gift cards, as well as offering tailored loyalty programs that include cash-back, digital wallets, and VIP tiers, Rise.ai enables businesses to cultivate a loyal customer base and streamline loyalty rewards with ease.

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Vip tiers

Gift card sales

Store credit management

Bulk gift cards

Cash back programs

Digital wallets

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Wigzo ‑ Text, WhatsApp, Email

$1499-$799 / Month

7.8

42 Reviews

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Marketing automation retention tool Show more

Wigzo is an innovative marketing platform designed to tackle the formidable challenges merchants face in running impactful marketing campaigns. With a robust focus on personalization, Wigzo excels at creating dynamic omnichannel flows and sophisticated automation tools, all of which are powered by real-time data analytics for precise audience segmentation. This ensures that messages reach the right audience at the most opportune times, significantly improving engagement and conversion rates. The platform prioritizes customer retention by offering features like re-engagement campaigns, loyalty programs, and valuable feedback mechanisms. Merchants using Wigzo benefit from stronger customer relationships and enhanced loyalty, ultimately boosting their business success. Its user-friendly design, including a drag-and-drop builder for automation and multifaceted segmentation options, makes Wigzo a go-to solution for creating and distributing targeted campaigns with ease.

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Personalized campaigns

Loyalty programs

Drag-and-drop builder

Custom segments

Real-time segmentation

Feedback tools

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Mercaux Clienteling Solution

$200 / Month

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Enhance retail experience with customer data, endless aisle, and remote selling. Show more

Mercaux Clienteling Solution is an innovative app designed to enhance retail operations by integrating seamlessly with Shopify. It empowers store associates with a comprehensive suite of features including Endless Aisle, product discovery, and clienteling, enabling them to provide a personalized and efficient shopping experience both in-store and online. The app facilitates order processing from both in-store and online assortments, offering customers a cohesive and convenient mixed-basket shopping experience. By leveraging existing customer data, Mercaux helps associates personalize interactions, whether in-person or through remote selling and messaging. The solution also includes robust analytics to provide insights into customer behavior and preferences, allowing for targeted personalized outreach and mass campaigns. By capturing customer preferences, wishlists, and baskets, Mercaux aims to foster meaningful engagements and drive successful conversions.

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Product discovery

Customer preferences

Endless aisle

Remote selling

Data personalization

In-store ordering

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BiteSpeed ‑ Whatsapp Marketing

$249.99-$499.99 / Month

7.9

263 Reviews

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#1 Whatsapp Business API- Abandoned Cart, Broadcast & Helpdesk Show more

The "WhatsApp Chat & Abandoned Cart" app is designed to enhance sales and customer engagement for businesses by leveraging the power of WhatsApp. It provides innovative solutions for recovering abandoned carts, increasing WhatsApp subscribers, and facilitating upselling or cross-selling. The app helps to convert cash on delivery orders into prepaid ones, offering businesses a streamlined sales process. With chatbot campaigns, users can easily collect customer data, recommend products, and even create their own WhatsApp shop, effectively driving more sales. Additionally, the app features an omnichannel support inbox that enables businesses to engage customers seamlessly, automate up to 70% of repetitive queries, and support additional purchases. Users can launch effective abandoned cart recovery campaigns, achieving impressive returns on investment. Furthermore, the app also allows businesses to gather product reviews on WhatsApp and employ interactive tools like Spin The Wheel and exit popups to foster customer interactions and build a robust subscriber base.

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Abandoned cart recovery

Product recommendations

Helpdesk inbox

Spin the wheel

Exit popups

Broadcast campaigns

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CleverTap

7.8

2 Reviews

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Omnichannel Customer Engagement and User Retention Platform Show more

CleverTap is a cutting-edge customer retention and engagement platform designed for digital consumer brands seeking to boost customer loyalty and maximize lifetime value. This app offers an effortless no-code solution for merchants, allowing seamless integration of their Shopify stores with their CleverTap account at the click of a button. Once integrated, merchants can swiftly analyze user behavior, helpfully segment their audience, and launch targeted web campaigns without the need for manual setup. CleverTap ensures a smooth flow of events and user data, facilitating personalized communication through channels such as web push notifications and pop-ups. This tool empowers businesses to enhance user engagement with minimal effort, ultimately fostering stronger customer relationships and driving growth. Whether you're looking to refine your marketing strategies or gain deeper insights into customer interactions, CleverTap provides the analytics and campaign capabilities needed to succeed in today's competitive market.

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Event tracking

No-code integration

Create segments

User behavior analysis

Web campaigns

Send personalized communication

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Flowio Email Marketing, Pop Up

$9 / Month

8.1

501 Reviews

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Seamless Email Marketing Automation. Get Emails With Pop-ups Show more

Flowio Email Marketing, Pop Up is a comprehensive platform designed to enhance sales through a seamless omnichannel experience while reducing marketing efforts. It integrates essential tools like Pop-ups, Email, SMS, and Live Chat, which can be automatically coordinated to create a smooth customer journey. High-converting pop-up templates assist in effortlessly capturing emails, while personalized email and SMS campaigns can be sent swiftly using attractive templates. The app also offers robust marketing automation features, enabling automatic sending of communications based on customer interactions. Users can manage and segment their contact lists with ease and have the ability to sync this information with Google Ads. Live Chat options are available to engage and support customers efficiently, whether through desktop or mobile applications. Additionally, the platform supports a wide range of email marketing campaign types, including abandoned cart recovery, cross-sell initiatives, and win-back emails, all of which are equipped with analytics, automation, and segmentation capabilities.

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Marketing automation

Personalized campaigns

Live chat support

High-converting pop-ups

Contact management

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Front Systems

7.8

1 Reviews

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Manage master data, stock accuracy and sell in-store with POS Show more

Front Systems is a versatile Point of Sale (POS) solution designed to streamline store operations and enhance customer interactions. This app serves as a central hub for store associates, allowing them to focus on customer engagement by consolidating all store routines into a single platform. By improving stock-taking accuracy, Front Systems ensures that stores can effectively manage inventory, boosting sales and increasing successful "pickup in store" orders. The app is fiscally compliant in over 20 countries, making it a reliable tool for global retail operations. With its robust support and customer service, Front Systems offers peace of mind for businesses seeking a comprehensive, easy-to-use solution. Empowering omni-channel customer journeys, it simplifies the retail process, facilitating seamless shopping experiences for customers.

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Pos integration

Omnichannel support

Stock accuracy

Stock taking

Pickup in store

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Desku ‑ AI Chatbot + ChatGPT

$9-$89 / Month

7.8

2 Reviews

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Market, Sell & Support with the All In One Messaging Platform Show more

Desku − AI Chatbot + ChatGPT is a powerful customer experience platform tailored for online stores aiming to enhance their customer service and drive sales. This versatile application provides ready-to-use sales and support chatbots that effectively increase revenue by swiftly answering common queries from customers. By consolidating all customer interactions, Desku ensures seamless communication across various channels, such as email, chat, Instagram, and Facebook, through a unified inbox. It streamlines operations with features like order management, allowing users to edit, refund, duplicate, and cancel orders directly within the platform. Desku also enhances efficiency through AI-powered ticket management, enabling quick responses to customer inquiries. Its AI CoPilot feature equips support teams with instant access to comprehensive customer details, further elevating service quality. Additionally, Desku offers 24/7 AI support to tackle FAQs via a Help Center and chat functionalities, ensuring consistent and reliable customer assistance.

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Order management

Quick responses

24/7 ai support

Omnichannel inbox

Ai copilot

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JivoChat: Live Chat & WhatsApp

$29 / Month

7.4

108 Reviews

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Omnichannel Live Chat with WhatsApp and Marketing Solutions Show more

JivoChat: Live Chat & WhatsApp is a comprehensive communication app designed to enhance customer engagement and streamline interactions across multiple platforms. This powerful tool seamlessly integrates live chat features on your website and connects with WhatsApp, allowing businesses to provide instant support and address customer inquiries in real-time. The intuitive interface ensures ease of use, empowering support teams to manage multiple conversations simultaneously. JivoChat offers customizable chat widgets, automated responses, and detailed analytics to optimize your customer service experience. With its multilingual support and cross-platform compatibility, JivoChat enables businesses to reach a global audience effectively. Whether you're a small business or a large enterprise, this app provides the flexibility and scalability needed to elevate your customer communication strategies.

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Whatsapp integration

Integrated crm

Omnichannel chat

Marketing solutions

Inbox management

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ShipMonk | Order Fulfillment

7.3

124 Reviews

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#1 Ecommerce 3PL - Fulfillment, Shipping & Inventory Mgmt. Show more

ShipMonk is an innovative 3PL platform designed to simplify order fulfillment for omnichannel ecommerce businesses of any size. Our state-of-the-art, tech-enabled fulfillment centers leverage cutting-edge software to seamlessly manage orders, inventory, shipping, and warehouses. This comprehensive approach ensures that companies can efficiently tackle their fulfillment challenges, paving the way for reduced stress and significant growth. With ShipMonk, businesses benefit not only from streamlined operations but also from transparent billing practices and top-tier customer support. Take advantage of heavily discounted carrier shipping rates to enhance cost-efficiency, while our dedicated Happiness Engineers provide personalized assistance and support to ensure smooth operations. ShipMonk empowers brands to proactively optimize their shipping and fulfillment, allowing for greater focus on business expansion and customer satisfaction.

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Inventory management

Order management

Shipping management

Warehouse management

Discounted shipping rates

Omnichannel support

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Kangaroo: Loyalty and Rewards

$199 / Month

7.8

7 Reviews

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Build customer loyalty with rewards, offers, VIP tiers & more Show more

Kangaroo: Loyalty and Rewards is an innovative digital platform designed to enhance business revenue by increasing sales, driving customer traffic, and boosting customer retention. This fully customizable loyalty program allows businesses to engage customers with personalized offers, rewards, and targeted marketing strategies tailored through segmentation. With features like referrals, VIP membership tiers, and a comprehensive omnichannel approach, Kangaroo enables businesses to craft a unique loyalty experience. Businesses can easily monitor and adjust their programs based on customer behavior and trends, ensuring control over their customer data. The platform allows for brand customization by incorporating business colors, logos, and graphics, creating a seamless connection with your brand identity. Additionally, Kangaroo facilitates repeat purchases through strategic point systems and offers, and empowers businesses to effortlessly reach customers via SMS, email, and push notifications. Cultivate loyal brand advocates by leveraging Kangaroo’s powerful referral engine, driving organic growth and expanding your customer base.

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Vip tiers

Personalized offers

Custom branding

Targeted marketing

Omnichannel solutions

Referral engine

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QuickCEP: Live Chat&AI Chatbot

$49-$899 / Month

7.9

54 Reviews

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Improve Conversion Rate by QuickCEP AI Chatbots Show more

QuickCEP: Live Chat & AI Chatbot is a powerful tool designed to elevate customer service and increase sales for e-commerce businesses. This app features AI chatbots that provide continuous, 24/7 support, ensuring that customer queries are resolved promptly at any time. With its omnichannel live chat functionality, QuickCEP consolidates messages from platforms like Instagram, Messenger, Email, WhatsApp, and TikTok Shop, making it easier for businesses to manage customer interactions from a single interface. QuickCEP not only facilitates seamless communication but also tracks customer behavior in real time, offering valuable insights for businesses. By leveraging data from the Customer Data Platform (CDP), businesses can create segmented, targeted marketing campaigns, including email direct marketing (EDMs) and pop-ups, to enhance customer engagement and conversion rates. Designed for easy integration with Shopify, QuickCEP empowers e-commerce businesses to deliver personalized customer experiences that drive success.

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Shopify integration

Real-time tracking

Ai chatbots

Omnichannel live chat

Customer data platform

Targeted campaigns

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Sellercloud

7.2

2 Reviews

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Automate, integrate and scale Show more

Sellercloud is a robust, cloud-based omnichannel e-commerce platform designed to fuel business growth by streamlining operations and automating workflows. It empowers businesses to manage inventory seamlessly across multiple channels and offers comprehensive tools for order management and omnichannel listings, ensuring you can sell wherever your customers shop. Each subscription integrates essential features like purchasing, WMS, shipping, and detailed reporting that offers unparalleled visibility into your business activities. With over 280 integrations and the freedom of unlimited user access, Sellercloud is adaptable to businesses of all sizes without the commitment of annual contracts. Users can customize their accounts to align precisely with their operational vision, facilitating a tailored experience. Sellercloud stands out as an all-encompassing solution to lift the burden of e-commerce complexities, allowing you to focus on growing your business.

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Inventory management

Reporting

Order management

Customizations

Shipping

Omnichannel listings

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Zence Loyalty And Rewards

7.8

1 Reviews

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Zence Loyalty: Easy to Implement Omnichannel Loyalty Program Show more

Zence Loyalty And Rewards is an innovative platform that transforms customer engagement across multiple channels, turning them into passionate brand advocates. With a built-in loyalty strategy, this app seamlessly integrates with various applications, making it easy for brands to enhance sales, encourage repeat purchases, and establish robust brand advocacy. Through a diverse array of incentives such as points, coupons, gift vouchers, and referrals, Zence Loyalty empowers businesses to design and implement personalized loyalty programs. The app enables brands to reward customers with easily redeemable points for purchases or by issuing targeted discounts through coupons. Additionally, gift vouchers can be provided as rewards or sold directly, offering versatile options to engage and delight customers effectively. With Zence Loyalty, businesses can effortlessly elevate their customer loyalty initiatives to new heights.

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Referral program

Points system

Store credit

Omnichannel loyalty

Gift vouchers

Coupon issuance

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Omni Hub スマレジ会員連携アプリ

$150 / Month

7.7

18 Reviews

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POSアプリ「スマレジ」と連携し、実店舗とECで会員情報をオムニチャネルで統合できる顧客一元化アプリです。 Show more

Omni Hub スマレジ会員連携アプリは、クラウドPOSサービスであるスマレジとShopify間で会員情報をスムーズに連携する便利なアプリです。Shopify Basicから利用可能で、Shopify Plus専用アプリではないため、多くの店舗で活用できます。このアプリを使えば、システム知識がなくても簡単な初期設定のみで実店舗とECの会員情報と売上情報の一元管理を実現します。また、会員情報の統合により、ウェブ上で完結する会員登録を促進し、店頭での登録率向上やCRMの強化を図ることができます。さらに、共通のポイントを発行することで、店舗とECでのオムニチャネルなポイントプログラムを簡単に運用できます。管理画面の指示に従って設定を行うだけで、会員情報の連携が実現し、すでにスマレジで会員情報を持っている場合は、具体的な利用開始手順も案内されます。一貫した顧客体験を提供したい店舗にとって理想的なソリューションです。

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Easy initial setup

Member data integration

Omni-channel synchronization

Point program management

Unified sales data

Improved crm

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Gorgias

$10-$900 / Month

7.3

680 Reviews

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Support made simple and scalable. Show more

Gorgias is a cutting-edge customer experience platform designed to streamline your support channels by consolidating them into a single, intuitive inbox. Seamlessly integrating with Shopify and over 100 other apps, Gorgias ensures that all customer interactions are enriched with relevant data, enhancing the support experience. Ideal for eCommerce businesses of any size, it leverages smart automation and AI to efficiently manage support tickets, significantly boosting the productivity of your support team. With omnichannel capabilities, it unifies email, chat, voice, and social media interactions across platforms like TikTok and Instagram. Its robust features also include direct order management, allowing for actions like editing and refunding orders from within the app. Additionally, Gorgias uses data-driven insights to show how support activities can drive sales, offering 24/7 support options through self-service solutions and targeted campaigns.

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Ai-powered responses

Order management

24/7 support

Unified inbox

Revenue statistics

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CBB • Video Background

$9.99 / Month

7

204 Reviews

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Embed TikTok, YouTube, Vimeo videos anywhere in your store. Show more

CBB • Video Background is a powerful app designed to enhance your store's visual and engagement dynamics by allowing you to embed TikTok, YouTube, and Vimeo videos on any page effortlessly. The app offers a user-friendly experience with its no-code customization capabilities, including unique configuration options like icons and padding, enabling you to upload and incorporate videos within seconds. Its fully responsive design ensures videos look stunning on any device and screen size, promoting a cohesive omnichannel strategy. Ideal for boosting viewer engagement and conversion rates, CBB • Video Background allows seamless integration, easily replacing static page elements with dynamic video content. Users also benefit from exceptional customer support, ensuring any questions are promptly addressed and video embedding is hassle-free. Expand your store's appeal and capture audiences with compelling video backgrounds using this intuitive app.

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Easy customization

No coding

Fully responsive

Embed videos

Replace page elements

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Sailthru Marketing Automation

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Build deep relationships with email marketing automation Show more

Sailthru Marketing Automation seamlessly integrates into your Shopify store, enhancing your marketing strategy with powerful automation features. It enables automatic synchronization of customer information, purchase data, and product details, allowing you to effectively attribute product revenue to your marketing campaigns. The app's capabilities include sending Abandoned Cart emails to recover incomplete purchases and tracking customer product page views. With this data, you can offer personalized product recommendations, enhancing customer engagement and boosting sales. Sailthru supports dynamic email content, personalized by customer interests and behavior, and unifies your email, mobile, and web channels on a single platform. It also allows for precise customer segmentation based on detailed data, such as names, addresses, and phone numbers. Furthermore, Sailthru offers professional support from a team of retail and media specialists to help you navigate and optimize your marketing solutions.

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Customer segmentation

Product recommendations

Omnichannel integration

Email automation

Abandoned cart emails

Customer sync

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Linnworks

7.8

1 Reviews

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Linnworks integrates the entire multi-channel sales process Show more

Linnworks is a comprehensive global growth platform designed specifically for omnichannel retailers. Its mission is to streamline and simplify commerce operations by providing a suite of tools and integrations that cater to the diverse needs of modern retailers. With over 100 integrations, Linnworks offers robust capabilities, including order and inventory management, analytics and forecasting, warehouse management, as well as selling channel listings and fulfillment. The platform empowers teams by providing real-time inventory visibility and seamless integration with sales channels, enhancing efficiency through automation of numerous critical tasks like order routing. It serves as a single source of truth for inventory, warehouse, and order management, ensuring retailers have easy access to crucial features and a rich partner ecosystem. Linnworks dedicates itself to improving commerce operations, enabling retailers to focus on growth and customer satisfaction.

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Fulfillment automation

Inventory management

Order management

Warehouse management

Sales channel integration

Analytics forecasting

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Shopify Omnichannel apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 55 Apps

Klaviyo: Email Marketing & SMS

Rise.ai: Gift Cards & Loyalty

Wigzo ‑ Text, WhatsApp, Email

Mercaux Clienteling Solution

BiteSpeed ‑ Whatsapp Marketing

CleverTap

Flowio Email Marketing, Pop Up

Front Systems

Desku ‑ AI Chatbot + ChatGPT

JivoChat: Live Chat & WhatsApp

ShipMonk | Order Fulfillment

Kangaroo: Loyalty and Rewards

QuickCEP: Live Chat&AI Chatbot

Sellercloud

Zence Loyalty And Rewards

Omni Hub スマレジ会員連携アプリ

Gorgias

CBB • Video Background

Sailthru Marketing Automation

Linnworks