Shopify Omnichannel apps 2026

Massively Live Chat & Chatbots

$39-$69 / Month

Omnichannel Live Chat & AI-Powered Chatbots by Massively Show more

Massively Live Chat & Chatbots is a versatile app designed to enhance business-customer interactions by leveraging the power of Generative AI. It enables businesses to automate customer inquiries and engage with their audience through preferred channels like websites, Instagram, Facebook Messenger, SMS, and Google. By providing 24/7 customer service, it ensures no lead or sale is missed, offering a seamless experience across multiple social and messaging platforms. The app's Generative AI-powered smart answers can handle frequent queries, freeing up human agents to focus on complex issues. With features like automated order status lookup and a customizable Flow Builder, businesses can tailor chatbots to meet their specific needs. This innovative solution not only improves customer service efficiency but also empowers businesses to build deeper connections with their clients.

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Ai-powered chatbots

Live chat support

24/7 service

Omnichannel engagement

Order status automation

Custom bot building

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MyRegistry Lite

(2.9/5)

11 Reviews

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Grow sales with a sharable and shoppable wishlist Show more

The MyRegistry Gift List Solution app transforms the traditional shopping experience into a dynamic, shoppable wishlist platform, empowering customers to curate and share their desired products as gifts from your store. This innovative app provides merchants with a strategic edge by capitalizing on year-round gifting events such as Birthdays and Holidays, thereby boosting sales while significantly minimizing returns. With a simple installation of the "Add to Gift List" button on all product pages, shoppers can effortlessly compile and share their gift lists with friends and family, effectively becoming brand advocates. The app features an intuitive landing page for managing gift lists and facilitating gift purchases, alongside a personal dashboard to analyze sign-ups and track gifts added and purchased. Retailers can also explore enhanced omnichannel solutions through MyRegistry’s Partner Portal, ensuring scalability and multi-store support that accommodates businesses of all sizes. Overall, the MyRegistry Gift List Solution app is a powerful tool for transforming the shopping experience into a community-driven, profitable venture.

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Multi-store support

Omnichannel solution

Sharable wishlist

Shoppable wishlist

Add to gift list button

Gift list management

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CleverTap

2 Reviews

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Omnichannel Customer Engagement and User Retention Platform Show more

CleverTap is a cutting-edge customer retention and engagement platform designed for digital consumer brands seeking to boost customer loyalty and maximize lifetime value. This app offers an effortless no-code solution for merchants, allowing seamless integration of their Shopify stores with their CleverTap account at the click of a button. Once integrated, merchants can swiftly analyze user behavior, helpfully segment their audience, and launch targeted web campaigns without the need for manual setup. CleverTap ensures a smooth flow of events and user data, facilitating personalized communication through channels such as web push notifications and pop-ups. This tool empowers businesses to enhance user engagement with minimal effort, ultimately fostering stronger customer relationships and driving growth. Whether you're looking to refine your marketing strategies or gain deeper insights into customer interactions, CleverTap provides the analytics and campaign capabilities needed to succeed in today's competitive market.

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Event tracking

No-code integration

Create segments

User behavior analysis

Web campaigns

Send personalized communication

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QuickCEP: Live Chat&AI Chatbot

$49-$899 / Month

7.9

59 Reviews

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Improve Conversion Rate by QuickCEP AI Chatbots Show more

QuickCEP: Live Chat & AI Chatbot is a powerful tool designed to elevate customer service and increase sales for e-commerce businesses. This app features AI chatbots that provide continuous, 24/7 support, ensuring that customer queries are resolved promptly at any time. With its omnichannel live chat functionality, QuickCEP consolidates messages from platforms like Instagram, Messenger, Email, WhatsApp, and TikTok Shop, making it easier for businesses to manage customer interactions from a single interface. QuickCEP not only facilitates seamless communication but also tracks customer behavior in real time, offering valuable insights for businesses. By leveraging data from the Customer Data Platform (CDP), businesses can create segmented, targeted marketing campaigns, including email direct marketing (EDMs) and pop-ups, to enhance customer engagement and conversion rates. Designed for easy integration with Shopify, QuickCEP empowers e-commerce businesses to deliver personalized customer experiences that drive success.

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Shopify integration

Real-time tracking

Ai chatbots

Omnichannel live chat

Customer data platform

Targeted campaigns

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jackyun Cross‑border ERP

9.1

1 Reviews

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Provide digital solutions for cross-border enterprises Show more

Jackyun Cross-border ERP is a comprehensive solution designed to streamline and optimize the management of international business operations. The app supports the unified handling of multi-site, multi-store, multi-language, and multi-currency orders, making it ideal for businesses operating across different regions. It offers seamless integration with various international logistics providers and supports efficient overseas warehouse inventory management. The app also enables full process tracking of customs declaration, clearance, damage, and refund orders, enhancing transparency and control. Additionally, it provides robust tools for sales, cost, and profit accounting, empowering businesses to achieve effective digital management. With features like intelligent order processing and quick implementation, Jackyun Cross-border ERP significantly improves operational efficiency and reduces labor costs.

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International logistics

Multiple currencies

Overseas warehouse

Multilingual orders

Multiple sites

Customs tracking

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MOTENASU

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顧客・購買データ等の自動連携が可能なCRM！購買分析・メール・LINE・SMS・DM等、チャネル配信・サポートも充実！ Show more

MOTENASU is a versatile app tailored for Shopify merchants, aimed at enhancing the shopping experience for customers while streamlining store operations. It leverages the analysis of purchase history and customer behavior to automatically suggest personalized promotions, ensuring that each customer receives product recommendations and offers that are uniquely suited to them. By automating marketing activities across diverse channels such as email and LINE, the app optimizes segmentation and targeting, significantly boosting marketing effectiveness. Its omni-channel marketing approach allows customers to naturally connect with stores through their preferred platforms, fostering stronger relationships. Additionally, MOTENASU provides a comprehensive data-driven dashboard, rich in insights, to help merchants understand sales trends, customer behaviors, and campaign outcomes, thereby facilitating informed decision-making. These features enable merchants to deepen their connections with customers and grow their businesses efficiently.

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Data-driven decisions

Automated segmentation

Personalized promotions

Multi-channel marketing

Purchase history analysis

Insight-rich dashboard

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Blowhorn

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One Stop Shop for all your same day delivery needs Show more

Blowhorn is a cutting-edge logistics app offering premium fulfillment services, trusted by renowned brands like Decathlon, Lenskart, BigBasket, Flipkart, and Zomato. The app powers over 250,000 deliveries daily across more than 160 cities, utilizing an advanced AI/ML tech stack to expedite and enhance operational efficiency. With a 99.6% record in SLA fulfillment and a pay-per-order model, Blowhorn minimizes overhead costs for businesses, making it a cost-effective solution. The platform also ensures up to a 50% reduction in RTOs with omnichannel pickups and drops, complemented by strategically located micro-warehouses near customers for improved last-mile delivery. Users benefit from no minimum order value and COD remittance three times weekly, enhancing cash flow and convenience. Additional features include automatic and manual order flows, region-specific order dispatching, SKU-based order processing, and real-time fulfillment updates, all managed through a comprehensive dashboard.

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Real-time updates

No minimum order

Same-day delivery

Unified dashboard

Advanced ai/ml

High sla fulfillment

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LogesTechs

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Logestechs, a leading logistics management system Show more

LogesTechs is a sophisticated, all-encompassing application suite designed to transform order and delivery management. This versatile platform offers bilingual support in Arabic and English, enhancing user experience and communication efficacy. LogesTechs boasts a wide array of integrations, including communication tools, transportation options, omnichannel solutions, and third-party logistics (3PL) services, making it your ultimate operational hub. Users can easily create shipments directly from their Shopify stores by connecting to LogesTechs Shipping Services, ensuring streamlined delivery processes. Whether managing singular deliveries or complex logistics, LogesTechs offers unparalleled convenience and efficiency. Experience the future of logistics management with this revolutionary tool, where optimized utility meets innovative technology.

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Multi-language support

Shopify integration

Omnichannel integration

Order management

3pl integration

Delivery tracking

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Iglu PDV ‑ Omnichannel Brazil

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Boost sales with an integrated omnichannel operation Show more

Iglu PDV is a versatile app that enhances the Shopify POS system specifically for businesses operating within Brazil, transforming retail operations into seamless omnichannel experiences. This app empowers merchants to conduct sales in physical stores using a robust Point of Sale (PDV) system while integrating with card machines for streamlined payment processing. Eliminating cumbersome manual processes, Iglu PDV automatically reconciles all orders, ensuring accuracy and efficiency. Additionally, it facilitates the generation and automatic dispatch of accurate invoices to customers, promoting fiscal transparency and compliance. The app also simplifies the management of exchanges and returns, effortlessly handling invoice orchestration even for online orders. Offering a variety of integrated payment methods, including credit, debit, cash, and PIX, Iglu PDV supports diverse customer preferences and enhances the overall shopping experience.

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Auto-generate invoices

Integrated pdv payments

Auto-reconcile orders

Simplified returns/exchanges

Integrated payment methods

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OneStock OMS Connector

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Synchronize your shop data with OneStock Show more

OneStock OMS Connector is a powerful tool designed to synchronize your product, stock, and order data between your Order Management System (OMS) and your Shopify store. With this app, system integrators can focus on enhancing the website's client experience, as it eliminates the complexity of manually connecting two systems. By importing unified inventory and synchronizing product data, retailers can maintain accurate stock levels on their online shop. The connector also streamlines order management by updating order statuses and providing information like carrier labels and tracking links. Additionally, it offers features such as displaying delivery promises to clients and enabling a unified click-and-collect delivery option. To use this application, a OneStock account, OneStock API credentials, and a configured SFTP server are required, ensuring seamless integration and efficient retailer operations.

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Order status sync

Click and collect

Product data synchronization

Unified inventory import

Delivery promises

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SOKOMS Connect

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Streamline ecommerce fulfillment with inventory, order management, and automation. Show more

SOKOMS Connect is a versatile app designed to streamline the fulfillment process for omnichannel e-commerce businesses of all sizes. It offers a comprehensive solution that allows businesses to utilize SOKOMS' fulfillment centers or manage their own warehouses, making it adaptable to various operational needs. With robust inventory and order management features, users can efficiently handle their pick, pack, and shipping processes, ensuring accuracy and timeliness in order fulfillment. The app's automation capabilities eliminate the need for manual entry, reducing human error and saving valuable time. By connecting directly with your store, SOKOMS Connect automates order processing and provides real-time updates on order and shipping statuses, complete with tracking numbers. This seamless integration enhances operational efficiency and customer satisfaction by ensuring transparency and reliability in order delivery.

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Inventory management

Shipping confirmation

Order automation

Real-time processing

Warehouse integration

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OMSGuru ‑ Easy to use OMS

8.2

7 Reviews

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Single Platform for managing your business operations Show more

OMSGuru – Easy to use OMS is a comprehensive app designed to streamline your business operations by providing a centralized platform for managing your inventory and orders across Shopify and other marketplaces. With OMSGuru, you can effortlessly process and dispatch orders from multiple sales channels and manage various shipping providers to minimize costs efficiently. The app offers seamless reconciliation of COD and payment gateway payments, making financial management simpler with accounting integration in Tally/Busy. It also supports GST-ready reports to help you stay compliant with tax regulations. Additionally, OMSGuru supports omni-channel setups like 'Buy Online, Pickup in Store' and offers a Multi-Location Warehouse Management feature to optimize shipping routes and costs. The app ensures smart shipping provider selection based on parameters like pincode, product weight, and order price to enhance operational efficiency.

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Omnichannel support

Centrally manage inventory

Process and dispatch orders

Multiple shipping providers

Reconcile payments easily

Account orders in tally

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Gesio

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Solución omnicanal para pedidos en tiendas online y fisicas. Show more

Gesio es una aplicación diseñada para ofrecer un control integral de tus operaciones de venta online, focalizándose en la gestión eficiente de productos, stock y almacenes para tiendas en plataformas como Shopify. Automatiza la actualización de las ventas realizadas, asegurando que cada transacción se refleje instantáneamente en tu cuenta de Gesio. La aplicación facilita la importación de productos y la sincronización total de los niveles de inventario, manteniéndolos siempre al día para evitar inconvenientes de stock. Además, Gesio permite la generación de albaranes y facturas para todas tus ventas online de manera sencilla, optimizando la gestión administrativa de tu negocio. Esta herramienta está pensada para ser el aliado omnicanal ideal para PYMEs que buscan digitalizar y centralizar sus procesos comerciales con eficiencia y comodidad. Con Gesio, simplificas y mejoras el control de tus operaciones, llevando tu negocio al siguiente nivel en el entorno digital.

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Product management

Order updates

Stock synchronization

Invoice creation

Sales control

Reference import

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Zendesk

$55-$150 / Month

(3.2/5)

88 Reviews

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Omnichannel customer service and engagement platform Show more

Zendesk is a comprehensive customer service and engagement software designed to enhance interactions between businesses and their customers. It offers a suite of tools that facilitate communication, streamline support processes, and improve customer satisfaction. With Zendesk, companies can manage and respond to inquiries efficiently through email, chat, phone, or social media. The app provides a range of customization options, enabling businesses to tailor their support operations to better meet their specific needs. Its robust reporting and analytics features allow for insightful performance tracking and data-driven decision making. Additionally, Zendesk integrates seamlessly with numerous third-party applications, enhancing its functionality and adaptability across various business environments. Businesses of all sizes leverage Zendesk to foster stronger relationships and deliver exceptional customer support experiences.

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Social media integration

Messaging integration

Email support

Omnichannel support

Chat support

Customer interactions

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Stord

8.2

1 Reviews

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Make Your Supply Chain A Competitive Advantage. Show more

Stord is an innovative app offering a comprehensive suite of end-to-end e-commerce solutions designed to optimize your online business operations. By seamlessly integrating with your Shopify store, Stord enhances efficiency through its robust Order Management and Warehouse Management systems, which have been rigorously tested across an expansive network of international fulfillment centers. The app delivers complete visibility and intelligent orchestration, reducing common e-commerce challenges such as mispicks and order exceptions. Stord is designed to streamline operations for B2B, DTC, and omnichannel order management, ultimately decreasing transit times and parcel expenses. With a strong infrastructure of fulfillment centers, it facilitates market expansion while boosting in-cart conversions through accurate delivery estimates and easy turnkey returns. Experience smoother e-commerce operations with Stord's powerful technology driving your business forward.

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Omnichannel order management

Supply chain visibility

E-commerce order orchestration

Shipping optimization

Last mile delivery

High volume warehouse management

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Asaan Retail

$50-$115 / Month

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Omnichannel platform for managing inventory & order workflows Show more

Asaan Retail is a comprehensive retail management app designed to streamline your business operations with ease. The app allows you to manage sales orders in real-time and ship products effortlessly with just one click. Seamlessly integrate with over 25 global marketplaces and couriers to efficiently handle listings, orders, inventory, and payments across all your sales channels. The built-in POS system simplifies retail order management, while real-time inventory updates help maintain accuracy and prevent stockouts. With robust accounting features, you can track expenses, manage ledgers, and keep an eye on your chart of accounts. Asaan Retail provides insightful reports and dashboards to support data-driven decision-making. Maximize your sales potential and streamline your operations with Asaan Retail today!

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Real-time updates

Data-driven decisions

Order management

Inventory control

Pos system integration

Manage shipments

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Sailthru Marketing Automation

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Build deep relationships with email marketing automation Show more

Sailthru Marketing Automation seamlessly integrates into your Shopify store, enhancing your marketing strategy with powerful automation features. It enables automatic synchronization of customer information, purchase data, and product details, allowing you to effectively attribute product revenue to your marketing campaigns. The app's capabilities include sending Abandoned Cart emails to recover incomplete purchases and tracking customer product page views. With this data, you can offer personalized product recommendations, enhancing customer engagement and boosting sales. Sailthru supports dynamic email content, personalized by customer interests and behavior, and unifies your email, mobile, and web channels on a single platform. It also allows for precise customer segmentation based on detailed data, such as names, addresses, and phone numbers. Furthermore, Sailthru offers professional support from a team of retail and media specialists to help you navigate and optimize your marketing solutions.

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Customer segmentation

Product recommendations

Omnichannel integration

Email automation

Abandoned cart emails

Customer sync

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OnCustomer: Livechat & Chatbot

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Improve customer experience on website with livechat & chatbot Show more

OnCustomer: Livechat & Chatbot is a comprehensive omnichannel communication platform designed to elevate business-customer interactions. It enables businesses to efficiently engage with their customers by utilizing insightful understanding and accurate prediction of customer needs. The platform facilitates intelligent and personalized automated communications, ensuring customers receive timely and relevant responses. With features like automatic routing of conversations from various channels, OnCustomer streamlines conversation management and optimizes workflows. The integrated chatbot on websites acts as an automated lead tool, enhancing customer conversion rates. Businesses can also monitor and manage their service level agreements with alert and reporting features, while customer support and ticket management ensure efficient handling of complaints. Furthermore, OnCustomer allows businesses to collect automatic customer feedback and surveys to gauge customer satisfaction and improve services continually.

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Ticket management

Customer feedback

Automatic routing

Automated lead tools

Sla alerts

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mLoyal Made Simple

(1/5)

1 Reviews

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All in one omnichannel loyalty solution using mobile number Show more

mLoyal Made Simple is an intuitive app designed to streamline your loyalty programs across both brick-and-mortar and online stores. Seamlessly integrated with Paytm m'Loyal, it enables businesses to offer rewards through points and coupons, manage loyalty programs, and facilitates easy redemption and earning of points using customers' mobile numbers. The app is powered by advanced analytics, providing valuable insights to tailor your customer retention strategies effectively. With mLoyal Made Simple, running a cohesive loyalty program across multiple channels becomes effortless. It simplifies the enrollment process, making it easy and hassle-free for customers while helping businesses enhance customer engagement. Please note that the app requires an external account for full functionality.

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Omnichannel integration

Loyalty program management

Mobile number enrollment

Points and coupons

Redemption and earning

Rich analytics

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SAP Emarsys

1 Reviews

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Omnichannel Customer Engagement, Accelerate Business Outcomes Show more

SAP Emarsys Marketing Platform is designed for fast-growing e-commerce brands on Shopify Plus seeking to achieve swift, targeted business outcomes. By automating highly personalized and engaging omnichannel customer experiences, Emarsys enables brands to connect seamlessly with their audience across various channels. The platform offers a fast and easy onboarding process, allowing businesses to integrate products, customers, orders, web behaviors, and Shopify events without the need for development resources. Emarsys empowers users to deploy cross-channel campaigns swiftly, fostering trusted and loyal customer relationships with each interaction. With data-driven insights and analytics, the platform aids in making smart, quick decisions to drive predictable and profitable growth throughout the customer lifecycle. Its Certified App ensures users can be fully operational within days, facilitating efficient and effective marketing strategies.

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Data-driven insights

Automated personalization

Omnichannel engagement

Predictable growth

Cross-channel campaigns

Customer lifecycle management

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Shopify Omnichannel apps

Related Categories

Price

Based on reviews

Showing 60 to 80 of 60 Apps

Massively Live Chat & Chatbots

MyRegistry Lite

CleverTap

QuickCEP: Live Chat&AI Chatbot

jackyun Cross‑border ERP

MOTENASU

Blowhorn

LogesTechs

Iglu PDV ‑ Omnichannel Brazil

OneStock OMS Connector

SOKOMS Connect

OMSGuru ‑ Easy to use OMS

Gesio

Zendesk

Stord

Asaan Retail

Sailthru Marketing Automation

OnCustomer: Livechat & Chatbot

mLoyal Made Simple

SAP Emarsys