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Showing 60 to 80 of 55 Apps
Omnichannel customer service and engagement platform Show more
Zendesk is a comprehensive customer service and engagement software designed to enhance interactions between businesses and their customers. It offers a suite of tools that facilitate communication, streamline support processes, and improve customer satisfaction. With Zendesk, companies can manage and respond to inquiries efficiently through email, chat, phone, or social media. The app provides a range of customization options, enabling businesses to tailor their support operations to better meet their specific needs. Its robust reporting and analytics features allow for insightful performance tracking and data-driven decision making. Additionally, Zendesk integrates seamlessly with numerous third-party applications, enhancing its functionality and adaptability across various business environments. Businesses of all sizes leverage Zendesk to foster stronger relationships and deliver exceptional customer support experiences.
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Social media integration
Messaging integration
Email support
Omnichannel support
Chat support
Customer interactions
Omnichannel Customer Engagement, Accelerate Business Outcomes Show more
SAP Emarsys Marketing Platform is designed for fast-growing e-commerce brands on Shopify Plus seeking to achieve swift, targeted business outcomes. By automating highly personalized and engaging omnichannel customer experiences, Emarsys enables brands to connect seamlessly with their audience across various channels. The platform offers a fast and easy onboarding process, allowing businesses to integrate products, customers, orders, web behaviors, and Shopify events without the need for development resources. Emarsys empowers users to deploy cross-channel campaigns swiftly, fostering trusted and loyal customer relationships with each interaction. With data-driven insights and analytics, the platform aids in making smart, quick decisions to drive predictable and profitable growth throughout the customer lifecycle. Its Certified App ensures users can be fully operational within days, facilitating efficient and effective marketing strategies.
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Data-driven insights
Automated personalization
Omnichannel engagement
Predictable growth
Cross-channel campaigns
Customer lifecycle management
Quable PIM, distribute your product data on all channels Show more
Quable PIM is a robust product information management solution designed specifically for e-commerce businesses aiming to streamline their operations across multiple sales channels worldwide. By automating the distribution of product data without the need for constant development or maintenance, Quable PIM enhances efficiency, allowing businesses to concentrate on maximizing their productivity, particularly during peak business periods. The application ensures consistency in your omnichannel presence, helping to improve Time-To-Market and maintain brand integrity across various platforms. Integration with Shopify is seamless, facilitating the easy setup of product attribute mapping and automated product data exports. With Quable PIM, businesses can manage multiple markets effortlessly, ensuring that all online store information is synchronized and accurate. This tool is ideal for businesses seeking to scale their operations while maintaining a cohesive and professional online presence.
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Shopify integration
Automatic data distribution
Multi-channel synchronization
Omnichannel consistency
Accelerated product delivery
Time-to-market improvement
Boost sales with an integrated omnichannel operation Show more
Iglu PDV is a versatile app that enhances the Shopify POS system specifically for businesses operating within Brazil, transforming retail operations into seamless omnichannel experiences. This app empowers merchants to conduct sales in physical stores using a robust Point of Sale (PDV) system while integrating with card machines for streamlined payment processing. Eliminating cumbersome manual processes, Iglu PDV automatically reconciles all orders, ensuring accuracy and efficiency. Additionally, it facilitates the generation and automatic dispatch of accurate invoices to customers, promoting fiscal transparency and compliance. The app also simplifies the management of exchanges and returns, effortlessly handling invoice orchestration even for online orders. Offering a variety of integrated payment methods, including credit, debit, cash, and PIX, Iglu PDV supports diverse customer preferences and enhances the overall shopping experience.
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Auto-generate invoices
Integrated pdv payments
Auto-reconcile orders
Simplified returns/exchanges
Integrated payment methods
An insights-led Customer Engagement platform. Show more
MoEngage® is an advanced Insights-Led Customer Engagement platform designed for consumer brands seeking to enhance their customer outreach strategies. By harnessing AI-driven insights, MoEngage empowers marketers to create tailored omnichannel experiences that resonate with customers across more than 10 channels. This platform focuses on personalizing every interaction, ensuring that customers receive the most relevant product recommendations and offers at the perfect moment. MoEngage provides a holistic 360° view of customer data by integrating information from both online and offline channels. Moreover, its predictive analytics capabilities help forecast customer behaviors such as uninstalls, churn, or conversions. All these features are delivered with robust data protection measures, ensuring compliance with global regulations. MoEngage makes it easier to send timely alerts and craft bespoke web experiences while maintaining a high level of customer engagement integrity.
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Personalized interactions
Predictive analytics
Ai-driven insights
Omnichannel engagement
Relevant recommendations
360° customer view
Conversational Commerce Chatbot for Sales and Customer Support Show more
Canary - AI Chatbot is a revolutionary tool designed to enhance the way businesses interact with their customers online. Offering a seamless blend of sales and customer support, this conversational commerce Chatbot can be integrated into your website to streamline operations. With Canary, powered by Yellow Messenger's advanced natural language processing engine, you can manage your storefront, sales, marketing, and customer engagement from one centralized platform. This makes it easier to launch and maintain an omnichannel eCommerce strategy, ensuring consistent and engaging customer interactions across all channels. By utilizing Canary, businesses can improve their customer service efficiency and boost sales, providing an enriched retail experience for shoppers. This app is an indispensable asset for businesses aiming to stay competitive in the digital marketplace.
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Sales automation
Conversational commerce
Customer support
Omnichannel engagement
The Omnichannel platform that adapts to your needs. Show more
Socloz: OMS Platform is a comprehensive suite of three software packages designed to unify and optimize your inventory management, thereby enhancing both online and in-store sales experiences. This platform seamlessly integrates your warehouse inventories, suppliers, and store networks, allowing for easy configuration tailored to seasonal demands. By expanding your brand's online product offerings and optimizing inventory flow, Socloz OMS effectively reduces residual inventories in physical stores. Key features include OMS Home, Store, and Express deliveries that unify your physical inventories, as well as E-Booking (Click & Reserve) to boost store traffic. Additionally, the Instore Order application empowers salespeople with a user-friendly mobile tool to enhance customer experiences. Overall, Socloz OMS is a strategic solution for retailers looking to streamline operations and invigorate both customer and salesperson experiences.
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Express deliveries
Unify inventories
Seasonal settings
Online product expansion
Inventory flow
Residual inventory reduction
Automate, integrate and scale Show more
Sellercloud is a robust, cloud-based omnichannel e-commerce platform designed to fuel business growth by streamlining operations and automating workflows. It empowers businesses to manage inventory seamlessly across multiple channels and offers comprehensive tools for order management and omnichannel listings, ensuring you can sell wherever your customers shop. Each subscription integrates essential features like purchasing, WMS, shipping, and detailed reporting that offers unparalleled visibility into your business activities. With over 280 integrations and the freedom of unlimited user access, Sellercloud is adaptable to businesses of all sizes without the commitment of annual contracts. Users can customize their accounts to align precisely with their operational vision, facilitating a tailored experience. Sellercloud stands out as an all-encompassing solution to lift the burden of e-commerce complexities, allowing you to focus on growing your business.
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Inventory management
Reporting
Order management
Customizations
Shipping
Omnichannel listings
Customisable & on brand Store Locator with Google integrations Show more
The stockinstore Store Locator app is an essential tool for retailers, franchises, and wholesalers who wish to efficiently manage store details and trading hours across multiple platforms. With a single interface, users can update and display vital information, ensuring consistency and ease of access. The app is highly customizable, offering various landing page layouts, map styles, and store detail designs to align with individual brand aesthetics. As an omnichannel solution, it seamlessly integrates with Google Business Profile and other stockinstore solutions like Click & Collect, Find in Store, Ship from Store, and Google Local Inventory Listings. Besides improving operational efficiency, the Store Locator enhances online visibility with its SEO-friendly URLs tailored for individual store pages. Although it offers robust functionalities, the app requires more than a one-click installation, reflecting its comprehensive capabilities. Furthermore, it includes features for setting special trading hours during public holidays, providing a complete solution for modern retail needs.
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Google integration
Seo-friendly urls
Custom landing pages
Map styles
Manage store details
Display trading hours
Omnichannel Live Chat & AI-Powered Chatbots by Massively Show more
Massively Live Chat & Chatbots is a versatile app designed to enhance business-customer interactions by leveraging the power of Generative AI. It enables businesses to automate customer inquiries and engage with their audience through preferred channels like websites, Instagram, Facebook Messenger, SMS, and Google. By providing 24/7 customer service, it ensures no lead or sale is missed, offering a seamless experience across multiple social and messaging platforms. The app's Generative AI-powered smart answers can handle frequent queries, freeing up human agents to focus on complex issues. With features like automated order status lookup and a customizable Flow Builder, businesses can tailor chatbots to meet their specific needs. This innovative solution not only improves customer service efficiency but also empowers businesses to build deeper connections with their clients.
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Ai-powered chatbots
Live chat support
24/7 service
Omnichannel engagement
Order status automation
Custom bot building
Sync GiveX to your store creating an Omnichannel experience Show more
GiveX Connect is a cutting-edge application that effortlessly integrates your existing GiveX platform with your Shopify store, delivering a comprehensive Omnichannel retail experience. Tailored exclusively for Shopify Plus users, the app ensures smooth synchronization with your GiveX account, enhancing your e-commerce capabilities without the need for any coding. By leveraging GiveX Connect, you can unlock the full potential of your gift cards and loyalty programs, adding modern retail features that appeal to today's consumers. The application enables a seamless transition between online and in-store shopping, driving customer engagement and satisfaction. With GiveX Connect, building a versatile and robust retail environment has never been easier, making it an indispensable tool for businesses looking to thrive in the digital age.
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Omnichannel experience
No coding needed
Seamless syncing
Modern retail features
Direct shopify admin use
Latest theme compatibility
Send customer receipts and capture data for post purchase Show more
Slip is an innovative app that revolutionizes the way stores handle digital receipts by eliminating the need for customers to provide their email addresses, thereby safeguarding their privacy and expediting the checkout process. Retailers utilizing Slip gain access to a sophisticated dashboard that presents comprehensive demographic insights and shopping habits, enhancing their understanding of customer behavior. By capturing in-store customer profiles, Slip empowers retailers to create an omnichannel view of customer interactions, bridging online and offline experiences seamlessly. This dynamic platform not only boosts operational efficiency but also strengthens customer relationships by prioritizing data protection. With Slip, businesses can streamline transactions while gaining valuable analytics to refine their marketing strategies and enhance customer engagement effortlessly.
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Digital receipts
Demographic analytics
Omnichannel view
An OMS to help SEA merchants manage Omnichannel transactions Show more
Ginee is a powerful multi-store omnichannel solution designed to streamline business operations and boost efficiency. With its central dashboard, Ginee allows you to manage and synchronize all aspects of your store operations, including SKUs, orders, stock, and customer information from various channels, saving you valuable time. The app offers robust tools like an omni-channel service, a comprehensive warehouse management system, and Ginee Chat, which facilitate easier communication and management. With Ginee, you can effortlessly handle bulk orders, including shipping and printing labels, while auto-syncing products and orders across different shops. The app also ensures that your stock levels are always up-to-date with customizable rules, especially during order processing. Focus on increasing sales without the hassle of juggling multiple platforms, as Ginee centralizes everything in one easy-to-use dashboard, enhancing your business's productivity and growth potential.
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Product management
Bulk order handling
Centralized operations dashboard
Warehouse management system
Omni-channel service
Auto-sync products/orders
Logestechs, a leading logistics management system Show more
LogesTechs is a sophisticated, all-encompassing application suite designed to transform order and delivery management. This versatile platform offers bilingual support in Arabic and English, enhancing user experience and communication efficacy. LogesTechs boasts a wide array of integrations, including communication tools, transportation options, omnichannel solutions, and third-party logistics (3PL) services, making it your ultimate operational hub. Users can easily create shipments directly from their Shopify stores by connecting to LogesTechs Shipping Services, ensuring streamlined delivery processes. Whether managing singular deliveries or complex logistics, LogesTechs offers unparalleled convenience and efficiency. Experience the future of logistics management with this revolutionary tool, where optimized utility meets innovative technology.
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Multi-language support
Shopify integration
Omnichannel integration
Order management
3pl integration
Delivery tracking
Enhance retail experience with customer data, endless aisle, and remote selling. Show more
Mercaux Clienteling Solution is an innovative app designed to enhance retail operations by integrating seamlessly with Shopify. It empowers store associates with a comprehensive suite of features including Endless Aisle, product discovery, and clienteling, enabling them to provide a personalized and efficient shopping experience both in-store and online. The app facilitates order processing from both in-store and online assortments, offering customers a cohesive and convenient mixed-basket shopping experience. By leveraging existing customer data, Mercaux helps associates personalize interactions, whether in-person or through remote selling and messaging. The solution also includes robust analytics to provide insights into customer behavior and preferences, allowing for targeted personalized outreach and mass campaigns. By capturing customer preferences, wishlists, and baskets, Mercaux aims to foster meaningful engagements and drive successful conversions.
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Product discovery
Customer preferences
Endless aisle
Remote selling
Data personalization
In-store ordering
Centralized customer, order, and stock management for seamless omnichannel operations. Show more
NEKOM Omnichannel Commerce is a dynamic application designed to streamline business operations by integrating customer, order, and stock information in one accessible platform. Available on both mobile and desktop, it empowers employees to access critical data anytime, anywhere, facilitating efficient and seamless omnichannel operations. NEKOM transforms how businesses handle transactions by making branch processing more effective and cohesive. Key features include real-time inventory management, comprehensive customer insights, and order processing capabilities that enhance customer satisfaction and operational efficiency. With NEKOM, businesses can ensure a consistent and unified customer experience across all channels. It's an essential tool for companies looking to modernize their commerce strategies and improve overall productivity.
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Order processing
Centralized management
Stock management
Mobile access
Customer information
Omnichannel operations
Boost sales with an integrated omnichannel operation Show more
Iglu PDV is a versatile app that enhances the Shopify POS system specifically for businesses operating within Brazil, transforming retail operations into seamless omnichannel experiences. This app empowers merchants to conduct sales in physical stores using a robust Point of Sale (PDV) system while integrating with card machines for streamlined payment processing. Eliminating cumbersome manual processes, Iglu PDV automatically reconciles all orders, ensuring accuracy and efficiency. Additionally, it facilitates the generation and automatic dispatch of accurate invoices to customers, promoting fiscal transparency and compliance. The app also simplifies the management of exchanges and returns, effortlessly handling invoice orchestration even for online orders. Offering a variety of integrated payment methods, including credit, debit, cash, and PIX, Iglu PDV supports diverse customer preferences and enhances the overall shopping experience.
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Auto-generate invoices
Integrated pdv payments
Auto-reconcile orders
Simplified returns/exchanges
Integrated payment methods
One interface integrates omnichannel social media chat session Show more
SaleSmartly: Omnichannel Chat is a robust communication platform designed to enhance customer interaction across multiple channels. This app seamlessly integrates various messaging platforms, allowing businesses to manage customer dialogues from social media, websites, and more, all in one centralized location. It offers powerful features like real-time chat, automated responses, and analytics to optimize customer service and engagement. With an intuitive interface, SaleSmartly ensures that businesses can effortlessly track conversations and deliver timely, personalized support. By bridging communication gaps, it empowers companies to build stronger relationships with their customers. Whether you’re a small business or a large enterprise, SaleSmartly helps streamline your communication strategies and boosts efficiency.
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Omnichannel integration
Unified interface
Social media chats
Centralized communication
Quick serve feature
All in one omnichannel loyalty solution using mobile number
Omnichannel integration
Loyalty program management
Mobile number enrollment
Points and coupons
Redemption and earning
Rich analytics
Booking platform to sell services and experiences omnichannel Show more
Sesami: Appointment Booking is a dynamic app designed to provide seamless scheduling solutions for a wide range of service industries, including beauty, wellness, and retail, among others. Trusted by thousands of stores globally, it facilitates the booking of services, experiences, events, workshops, and classes both online and in-store. The app is equipped with advanced tools like Sesami Flows and an SDK, empowering businesses to create customizable booking journeys and next-generation scheduling experiences. Users can enhance customer engagement through features like tailored reminders and thank-you emails, thanks to integrations such as Klaviyo. With multi-language support and global time zone compatibility, Sesami allows businesses to scale and reach international markets effortlessly. It is also a partner-friendly solution, boasting over 50 partnerships and five integrations, with a streamlined installation process and an onboarding call to ensure a smooth setup.
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Quick setup
Multilingual support
Reminder emails
Thank-you emails
Event scheduling
Time-zone support