Seamless omnichannel support with AI, empowering genuine human connections.
Dixa is a customer service platform that combines omnichannel support with a powerful AI and automation engine. Our platform is built on a Human + AI philosophy. We believe repetitive inquiries should be handled by AI, so human agents can deliver valuable experiences through empathy and genuine connection. We integrate natively with the broader e-commerce ecosystem. This includes our Shopify app, which lets your team view and update Shopify orders directly inside Dixa’s unified agent workspace.
Effortless Customer Service Management, Streamline Intake...
Live chat app. Live chat helpdesk inbox for customer support...
Allow address edits, order canceling per your customized...
View order info and answer messages from your helpdesk.