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Voyado Engage logo

Voyado Engage

Develop by Voyado
Free plan available

Create a personalized omnichannel experience across channels

Customer behavior insights
Browse abandonment
Points rewards
Sync behavioral data
Orchestrate experiences
Store customer data
Multi-market support
Member levels
Personal omnichannel offers

About Voyado Engage

Launched Jan 26, 2023

Categories

Built by Voyado

Email :

[email protected]

Address

Lumaparksvägen 9, Stockholm, 12031, SE

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Introduction Video

Description

Omnichannel loyalty and personalized customer communication

Sync behavioral data from your online store into the multichannel marketing platform Voyado Engage where you can orchestrate experiences based on it, in marketing channels, in-store and online.

Sync behavioral data from your online store into the multichannel marketing platform Voyado Engage where you can orchestrate experiences based on it, in marketing channels, in-store and online. more
  • Store all customer data in one single platform with multi-market support.
  • Toolbox including member levels, points, rewards to increase customer loyalty.
  • Boost engagement with personal omnichannel offers and increase conversion.
  • Create dynamic and hyper-segmented emails and act on browse abandonment.
  • Get in-depth details about customer behaviors.

Pros

  • Comprehensive personalization: Allows for the creation of personalized omnichannel experiences across various channels
  • Behavioral data syncing: Seamless synchronization of behavioral data from online stores into Voyado Engage
  • Multichannel orchestration: Facilitates the orchestration of marketing experiences across in-store, online, and other channels
  • Centralized customer data: Stores all customer data in one platform with support for multiple markets
  • Enhanced customer loyalty: Inclusive toolbox with member levels, points, and rewards to boost customer loyalty
  • Increased engagement: Offers personal omnichannel offers to enhance customer engagement and conversion rates
  • Advanced email marketing: Enables the creation of dynamic and hyper-segmented emails and actions on browsing abandonment
  • In-depth analytics: Provides detailed insights into customer behaviors for better decision-making

Cons

  • Potential complexity: The breadth of features may lead to a steep learning curve for new users
  • Integration challenges: Possible challenges in syncing data from various e-commerce platforms
  • Dependency on data accuracy: The effectiveness of personalized experiences depends heavily on the accuracy and completeness of synced behavioral data
  • Possible performance issues: Complex functionalities might impact the app's performance or speed
  • Cost considerations: The comprehensive nature of the app might come with higher costs, which could be a concern for small businesses
  • Customization limitations: Users may find limitations in customizing certain features to fit their specific needs

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