Voyado Engage

Name: Voyado Engage Introduction Video
Uploaded: 2024-04-03T19:54:03Z
Duration: 1 min 33 s
Description: Create a personalized omnichannel experience across channels

Voyado Engage

Develop by Shopify

Free plan available

Create a personalized omnichannel experience across channels

Customer behavior insights

Browse abandonment

Points rewards

Sync behavioral data

Orchestrate experiences

Store customer data

Multi-market support

Member levels

Personal omnichannel offers

About Voyado Engage

Launched Jan 26, 2023

Built by Shopify

Address

270 Lafayette St, Suite 604, New York, NY, 10012, US

Website Support Portal Privacy policy Tutorial FAQ Document

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Introduction Video

Description

Omnichannel loyalty and personalized customer communication

Sync behavioral data from your online store into the multichannel marketing platform Voyado Engage where you can orchestrate experiences based on it, in marketing channels, in-store and online.

Sync behavioral data from your online store into the multichannel marketing platform Voyado Engage where you can orchestrate experiences based on it, in marketing channels, in-store and online. more

Store all customer data in one single platform with multi-market support.
Toolbox including member levels, points, rewards to increase customer loyalty.
Boost engagement with personal omnichannel offers and increase conversion.
Create dynamic and hyper-segmented emails and act on browse abandonment.
Get in-depth details about customer behaviors.

Pros

Comprehensive personalization: Allows for the creation of personalized omnichannel experiences across various channels
Behavioral data syncing: Seamless synchronization of behavioral data from online stores into Voyado Engage
Multichannel orchestration: Facilitates the orchestration of marketing experiences across in-store, online, and other channels
Centralized customer data: Stores all customer data in one platform with support for multiple markets
Enhanced customer loyalty: Inclusive toolbox with member levels, points, and rewards to boost customer loyalty
Increased engagement: Offers personal omnichannel offers to enhance customer engagement and conversion rates
Advanced email marketing: Enables the creation of dynamic and hyper-segmented emails and actions on browsing abandonment
In-depth analytics: Provides detailed insights into customer behaviors for better decision-making

Cons

Potential complexity: The breadth of features may lead to a steep learning curve for new users
Integration challenges: Possible challenges in syncing data from various e-commerce platforms
Dependency on data accuracy: The effectiveness of personalized experiences depends heavily on the accuracy and completeness of synced behavioral data
Possible performance issues: Complex functionalities might impact the app's performance or speed
Cost considerations: The comprehensive nature of the app might come with higher costs, which could be a concern for small businesses
Customization limitations: Users may find limitations in customizing certain features to fit their specific needs