Shopify Omnichannel apps 2026

Ginee

$297-$962.28 / Month

An OMS to help SEA merchants manage Omnichannel transactions Show more

Ginee is a powerful multi-store omnichannel solution designed to streamline business operations and boost efficiency. With its central dashboard, Ginee allows you to manage and synchronize all aspects of your store operations, including SKUs, orders, stock, and customer information from various channels, saving you valuable time. The app offers robust tools like an omni-channel service, a comprehensive warehouse management system, and Ginee Chat, which facilitate easier communication and management. With Ginee, you can effortlessly handle bulk orders, including shipping and printing labels, while auto-syncing products and orders across different shops. The app also ensures that your stock levels are always up-to-date with customizable rules, especially during order processing. Focus on increasing sales without the hassle of juggling multiple platforms, as Ginee centralizes everything in one easy-to-use dashboard, enhancing your business's productivity and growth potential.

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Product management

Bulk order handling

Centralized operations dashboard

Warehouse management system

Omni-channel service

Auto-sync products/orders

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Zendesk

$55-$150 / Month

(3.3/5)

87 Reviews

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Omnichannel customer service and engagement platform Show more

Zendesk is a comprehensive customer service and engagement software designed to enhance interactions between businesses and their customers. It offers a suite of tools that facilitate communication, streamline support processes, and improve customer satisfaction. With Zendesk, companies can manage and respond to inquiries efficiently through email, chat, phone, or social media. The app provides a range of customization options, enabling businesses to tailor their support operations to better meet their specific needs. Its robust reporting and analytics features allow for insightful performance tracking and data-driven decision making. Additionally, Zendesk integrates seamlessly with numerous third-party applications, enhancing its functionality and adaptability across various business environments. Businesses of all sizes leverage Zendesk to foster stronger relationships and deliver exceptional customer support experiences.

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Social media integration

Messaging integration

Email support

Omnichannel support

Chat support

Customer interactions

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Crisp ‑ Helpdesk & AI Chatbot

$45-$295 / Month

6.7

36 Reviews

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Give your customer support experience a human touch Show more

Crisp - Live Chat & AI Chatbot is a versatile e-commerce helpdesk designed to empower small and medium-sized online stores with instant customer connectivity. By offering a suite of evolving tools, including chatbots and live chat, Crisp enables Shopify store owners to seamlessly navigate the omnichannel revolution. The app centralizes communication across 12 channels, such as emails, Instagram DM, and Messenger, enhancing the efficiency of customer interactions. Its user-friendly AI bots ensure smooth transitions to human support, marrying technology with personalized service. Additionally, Crisp features a dedicated FAQ page builder and a chatbot builder with pre-built scenarios, simplifying problem-solving for customers. Lightning-fast to install on Shopify, Crisp offers an all-in-one solution to craft the perfect e-commerce experience.

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Quick installation

Faq page builder

Centralize channels

Ai bots handover

Pre-built scenarios

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JivoChat: Live Chat & WhatsApp

$29 / Month

7.7

108 Reviews

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Omnichannel Live Chat with WhatsApp and Marketing Solutions Show more

JivoChat: Live Chat & WhatsApp is a comprehensive communication app designed to enhance customer engagement and streamline interactions across multiple platforms. This powerful tool seamlessly integrates live chat features on your website and connects with WhatsApp, allowing businesses to provide instant support and address customer inquiries in real-time. The intuitive interface ensures ease of use, empowering support teams to manage multiple conversations simultaneously. JivoChat offers customizable chat widgets, automated responses, and detailed analytics to optimize your customer service experience. With its multilingual support and cross-platform compatibility, JivoChat enables businesses to reach a global audience effectively. Whether you're a small business or a large enterprise, this app provides the flexibility and scalability needed to elevate your customer communication strategies.

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Whatsapp integration

Integrated crm

Omnichannel chat

Marketing solutions

Inbox management

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CB: Social Media Inbox+Support

$39-$199 / Month

8.2

5 Reviews

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Sell on WhatsApp, Facebook, Instagram & More with AI & Human Show more

ChatBreezes AI SocialInbox CRM is a cutting-edge, AI-powered platform that serves as a comprehensive omnichannel communication hub for businesses. Designed to unify team efforts, it transforms interactions on social media and messaging platforms into tangible customer relationships, fostering personalized engagement. By integrating AI, human expertise, and automation, ChatBreezes enhances social customer service, making it easier to capture and nurture social leads. The platform seamlessly integrates with tools like WhatsApp Web, CRM systems, Facebook automation, and Instagram for a holistic Social CRM experience. With its one-click setup and automatic synchronization with Shopify, it simplifies eCommerce management by syncing catalogs, orders, and contacts effortlessly. Additionally, ChatBreezes consolidates direct messages, comments, and mentions, allowing businesses to streamline communication and increase conversion rates through personalized interactions. By enhancing team collaboration and employing automation for quick responses, it accelerates sales cycles and improves customer satisfaction.

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One-click setup

Boost conversions

Auto sync shopify

Unified messaging

Collaborative sales

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Wigzo ‑ Text, WhatsApp, Email

$1499-$799 / Month

8.2

42 Reviews

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Marketing automation retention tool Show more

Wigzo is an innovative marketing platform designed to tackle the formidable challenges merchants face in running impactful marketing campaigns. With a robust focus on personalization, Wigzo excels at creating dynamic omnichannel flows and sophisticated automation tools, all of which are powered by real-time data analytics for precise audience segmentation. This ensures that messages reach the right audience at the most opportune times, significantly improving engagement and conversion rates. The platform prioritizes customer retention by offering features like re-engagement campaigns, loyalty programs, and valuable feedback mechanisms. Merchants using Wigzo benefit from stronger customer relationships and enhanced loyalty, ultimately boosting their business success. Its user-friendly design, including a drag-and-drop builder for automation and multifaceted segmentation options, makes Wigzo a go-to solution for creating and distributing targeted campaigns with ease.

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Personalized campaigns

Loyalty programs

Drag-and-drop builder

Custom segments

Real-time segmentation

Feedback tools

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StyleSend Clienteling

(1/5)

1 Reviews

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Offer clients the beloved "in-store VIP experience" everywhere Show more

StyleSend Clienteling is a comprehensive tool designed for premium and luxury fashion retailers, aiming to enhance customer interactions across multiple channels. The app seamlessly integrates with Shopify, allowing retailers to effortlessly access and manage their product and CRM data. Additionally, StyleSend connects with the WhatsApp Business API, facilitating straightforward one-to-one communication within the app and enhancing personalized customer service. The platform's AI-driven features enable retailers to identify their top clients and receive timely reminders for significant events such as birthdays and anniversaries. Retailers can leverage AI-powered insights to tailor recommendations for their clients, offering personalized shopping experiences. Furthermore, StyleSend empowers retailers to create and share shoppable and stylish outfits while utilizing pre-approved templates for efficient communication through WhatsApp Business Chat. Overall, StyleSend Clienteling revolutionizes the retail experience by offering a modern, omnichannel approach to client engagement.

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Shopify integration

Personalized insights

Whatsapp communication

Ai contact list

Client reminders

Create shoppable looks

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Stord

8.2

2 Reviews

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Make Your Supply Chain A Competitive Advantage. Show more

Stord is an innovative app offering a comprehensive suite of end-to-end e-commerce solutions designed to optimize your online business operations. By seamlessly integrating with your Shopify store, Stord enhances efficiency through its robust Order Management and Warehouse Management systems, which have been rigorously tested across an expansive network of international fulfillment centers. The app delivers complete visibility and intelligent orchestration, reducing common e-commerce challenges such as mispicks and order exceptions. Stord is designed to streamline operations for B2B, DTC, and omnichannel order management, ultimately decreasing transit times and parcel expenses. With a strong infrastructure of fulfillment centers, it facilitates market expansion while boosting in-cart conversions through accurate delivery estimates and easy turnkey returns. Experience smoother e-commerce operations with Stord's powerful technology driving your business forward.

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Omnichannel order management

Supply chain visibility

E-commerce order orchestration

Shipping optimization

Last mile delivery

High volume warehouse management

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CocoZaiko ココザイコ | 実店舗在庫表示アプリ

$19 / Month

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在庫可視化で販売機会増！実店舗情報をリアルタイム表示。 Show more

CocoZaiko ココザイコ is a straightforward O2O (Online-to-Offline) app designed for Shopify product pages, which makes in-store inventory information easy to visualize. This app bridges the gap between online and physical store inventories, enabling businesses to have precise inventory visibility and customer interaction without delays. By displaying real-time inventory at each store directly on product pages, it lets customers check the nearest location's stock, thus preventing lost sales opportunities while boosting foot traffic. It also features a management dashboard for a comprehensive view of inventory per product and store, facilitating efficient stock replenishment decisions. The app's installation is seamless, requiring no changes to existing site designs, making it quick to deploy. For Shopify merchants aiming to strengthen their omnichannel and OMO (Online Merges with Offline) strategies, CocoZaiko serves as a potent tool to enhance customer experience across online and in-store platforms. By simply adding a "Check Store Inventory" button on product pages, shoppers are promptly informed about product availability at nearby shops, thus enhancing their purchase journey.

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Inventory synchronization

Easy integration

Real-time inventory

Store stock button

Sales opportunity boost

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Blowhorn

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One Stop Shop for all your same day delivery needs Show more

Blowhorn is a cutting-edge logistics app offering premium fulfillment services, trusted by renowned brands like Decathlon, Lenskart, BigBasket, Flipkart, and Zomato. The app powers over 250,000 deliveries daily across more than 160 cities, utilizing an advanced AI/ML tech stack to expedite and enhance operational efficiency. With a 99.6% record in SLA fulfillment and a pay-per-order model, Blowhorn minimizes overhead costs for businesses, making it a cost-effective solution. The platform also ensures up to a 50% reduction in RTOs with omnichannel pickups and drops, complemented by strategically located micro-warehouses near customers for improved last-mile delivery. Users benefit from no minimum order value and COD remittance three times weekly, enhancing cash flow and convenience. Additional features include automatic and manual order flows, region-specific order dispatching, SKU-based order processing, and real-time fulfillment updates, all managed through a comprehensive dashboard.

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Real-time updates

No minimum order

Same-day delivery

Unified dashboard

Advanced ai/ml

High sla fulfillment

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jackyun Cross‑border ERP

1 Reviews

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Provide digital solutions for cross-border enterprises Show more

Jackyun Cross-border ERP is a comprehensive solution designed to streamline and optimize the management of international business operations. The app supports the unified handling of multi-site, multi-store, multi-language, and multi-currency orders, making it ideal for businesses operating across different regions. It offers seamless integration with various international logistics providers and supports efficient overseas warehouse inventory management. The app also enables full process tracking of customs declaration, clearance, damage, and refund orders, enhancing transparency and control. Additionally, it provides robust tools for sales, cost, and profit accounting, empowering businesses to achieve effective digital management. With features like intelligent order processing and quick implementation, Jackyun Cross-border ERP significantly improves operational efficiency and reduces labor costs.

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International logistics

Multiple currencies

Overseas warehouse

Multilingual orders

Multiple sites

Customs tracking

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Mercaux Clienteling Solution

$200 / Month

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Enhance retail experience with customer data, endless aisle, and remote selling. Show more

Mercaux Clienteling Solution is an innovative app designed to enhance retail operations by integrating seamlessly with Shopify. It empowers store associates with a comprehensive suite of features including Endless Aisle, product discovery, and clienteling, enabling them to provide a personalized and efficient shopping experience both in-store and online. The app facilitates order processing from both in-store and online assortments, offering customers a cohesive and convenient mixed-basket shopping experience. By leveraging existing customer data, Mercaux helps associates personalize interactions, whether in-person or through remote selling and messaging. The solution also includes robust analytics to provide insights into customer behavior and preferences, allowing for targeted personalized outreach and mass campaigns. By capturing customer preferences, wishlists, and baskets, Mercaux aims to foster meaningful engagements and drive successful conversions.

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Product discovery

Customer preferences

Endless aisle

Remote selling

Data personalization

In-store ordering

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Slip

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Send customer receipts and capture data for post purchase Show more

Slip is an innovative app that revolutionizes the way stores handle digital receipts by eliminating the need for customers to provide their email addresses, thereby safeguarding their privacy and expediting the checkout process. Retailers utilizing Slip gain access to a sophisticated dashboard that presents comprehensive demographic insights and shopping habits, enhancing their understanding of customer behavior. By capturing in-store customer profiles, Slip empowers retailers to create an omnichannel view of customer interactions, bridging online and offline experiences seamlessly. This dynamic platform not only boosts operational efficiency but also strengthens customer relationships by prioritizing data protection. With Slip, businesses can streamline transactions while gaining valuable analytics to refine their marketing strategies and enhance customer engagement effortlessly.

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Digital receipts

Demographic analytics

Omnichannel view

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Kangaroo: Loyalty and Rewards

$199 / Month

9.1

49 Reviews

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Build customer loyalty with rewards, offers, VIP tiers & more Show more

Kangaroo: Loyalty and Rewards is an innovative digital platform designed to enhance business revenue by increasing sales, driving customer traffic, and boosting customer retention. This fully customizable loyalty program allows businesses to engage customers with personalized offers, rewards, and targeted marketing strategies tailored through segmentation. With features like referrals, VIP membership tiers, and a comprehensive omnichannel approach, Kangaroo enables businesses to craft a unique loyalty experience. Businesses can easily monitor and adjust their programs based on customer behavior and trends, ensuring control over their customer data. The platform allows for brand customization by incorporating business colors, logos, and graphics, creating a seamless connection with your brand identity. Additionally, Kangaroo facilitates repeat purchases through strategic point systems and offers, and empowers businesses to effortlessly reach customers via SMS, email, and push notifications. Cultivate loyal brand advocates by leveraging Kangaroo’s powerful referral engine, driving organic growth and expanding your customer base.

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Vip tiers

Personalized offers

Custom branding

Targeted marketing

Omnichannel solutions

Referral engine

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Quable PIM

8.2

1 Reviews

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Quable PIM, distribute your product data on all channels Show more

Quable PIM is a robust product information management solution designed specifically for e-commerce businesses aiming to streamline their operations across multiple sales channels worldwide. By automating the distribution of product data without the need for constant development or maintenance, Quable PIM enhances efficiency, allowing businesses to concentrate on maximizing their productivity, particularly during peak business periods. The application ensures consistency in your omnichannel presence, helping to improve Time-To-Market and maintain brand integrity across various platforms. Integration with Shopify is seamless, facilitating the easy setup of product attribute mapping and automated product data exports. With Quable PIM, businesses can manage multiple markets effortlessly, ensuring that all online store information is synchronized and accurate. This tool is ideal for businesses seeking to scale their operations while maintaining a cohesive and professional online presence.

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Shopify integration

Automatic data distribution

Multi-channel synchronization

Omnichannel consistency

Accelerated product delivery

Time-to-market improvement

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mLoyal Made Simple

(1/5)

1 Reviews

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All in one omnichannel loyalty solution using mobile number Show more

mLoyal Made Simple is an intuitive app designed to streamline your loyalty programs across both brick-and-mortar and online stores. Seamlessly integrated with Paytm m'Loyal, it enables businesses to offer rewards through points and coupons, manage loyalty programs, and facilitates easy redemption and earning of points using customers' mobile numbers. The app is powered by advanced analytics, providing valuable insights to tailor your customer retention strategies effectively. With mLoyal Made Simple, running a cohesive loyalty program across multiple channels becomes effortless. It simplifies the enrollment process, making it easy and hassle-free for customers while helping businesses enhance customer engagement. Please note that the app requires an external account for full functionality.

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Omnichannel integration

Loyalty program management

Mobile number enrollment

Points and coupons

Redemption and earning

Rich analytics

Install App

Voyado Engage

6.6

2 Reviews

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Create a personalized omnichannel experience across channels Show more

Voyado Engage is a robust multichannel marketing platform designed to enhance customer engagement by synchronizing behavioral data from your online store. By leveraging this information, businesses can craft personalized experiences across various marketing channels, whether online or in-store. With Voyado Engage, all customer data is consolidated into a single, easy-to-access platform, offering support for multiple markets. The app includes a versatile toolbox with features such as member levels, points, and rewards to bolster customer loyalty. It helps boost engagement and conversion rates through personalized omnichannel offers and dynamic, hyper-segmented emails that address issues like browse abandonment. Furthermore, businesses gain valuable insights into customer behaviors, allowing for more informed marketing strategies and decision-making.

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Customer behavior insights

Browse abandonment

Points rewards

Sync behavioral data

Orchestrate experiences

Store customer data

Install App

Canary - AI Chatbot

$299 / Month

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Conversational Commerce Chatbot for Sales and Customer Support Show more

Canary - AI Chatbot is a revolutionary tool designed to enhance the way businesses interact with their customers online. Offering a seamless blend of sales and customer support, this conversational commerce Chatbot can be integrated into your website to streamline operations. With Canary, powered by Yellow Messenger's advanced natural language processing engine, you can manage your storefront, sales, marketing, and customer engagement from one centralized platform. This makes it easier to launch and maintain an omnichannel eCommerce strategy, ensuring consistent and engaging customer interactions across all channels. By utilizing Canary, businesses can improve their customer service efficiency and boost sales, providing an enriched retail experience for shoppers. This app is an indispensable asset for businesses aiming to stay competitive in the digital marketplace.

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Sales automation

Conversational commerce

Customer support

Omnichannel engagement

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ShipMonk | Order Fulfillment

9.1

97 Reviews

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#1 Ecommerce 3PL - Fulfillment, Shipping & Inventory Mgmt. Show more

ShipMonk is an innovative 3PL platform designed to simplify order fulfillment for omnichannel ecommerce businesses of any size. Our state-of-the-art, tech-enabled fulfillment centers leverage cutting-edge software to seamlessly manage orders, inventory, shipping, and warehouses. This comprehensive approach ensures that companies can efficiently tackle their fulfillment challenges, paving the way for reduced stress and significant growth. With ShipMonk, businesses benefit not only from streamlined operations but also from transparent billing practices and top-tier customer support. Take advantage of heavily discounted carrier shipping rates to enhance cost-efficiency, while our dedicated Happiness Engineers provide personalized assistance and support to ensure smooth operations. ShipMonk empowers brands to proactively optimize their shipping and fulfillment, allowing for greater focus on business expansion and customer satisfaction.

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Inventory management

Order management

Shipping management

Warehouse management

Discounted shipping rates

Omnichannel support

Install App

Desku: Leading AI Chatbot

$49-$69 / Month

8

5 Reviews

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Market, Sell & Support with the All In One Messaging Platform Show more

Desku − AI Chatbot + ChatGPT is a powerful customer experience platform tailored for online stores aiming to enhance their customer service and drive sales. This versatile application provides ready-to-use sales and support chatbots that effectively increase revenue by swiftly answering common queries from customers. By consolidating all customer interactions, Desku ensures seamless communication across various channels, such as email, chat, Instagram, and Facebook, through a unified inbox. It streamlines operations with features like order management, allowing users to edit, refund, duplicate, and cancel orders directly within the platform. Desku also enhances efficiency through AI-powered ticket management, enabling quick responses to customer inquiries. Its AI CoPilot feature equips support teams with instant access to comprehensive customer details, further elevating service quality. Additionally, Desku offers 24/7 AI support to tackle FAQs via a Help Center and chat functionalities, ensuring consistent and reliable customer assistance.

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Order management

Quick responses

24/7 ai support

Omnichannel inbox

Ai copilot

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Shopify Omnichannel apps

Related Categories

Price

Based on reviews

Showing 40 to 60 of 60 Apps

Ginee

Zendesk

Crisp ‑ Helpdesk & AI Chatbot

JivoChat: Live Chat & WhatsApp

CB: Social Media Inbox+Support

Wigzo ‑ Text, WhatsApp, Email

StyleSend Clienteling

Stord

CocoZaiko ココザイコ | 実店舗在庫表示アプリ

Blowhorn

jackyun Cross‑border ERP

Mercaux Clienteling Solution

Slip

Kangaroo: Loyalty and Rewards

Quable PIM

mLoyal Made Simple

Voyado Engage

Canary - AI Chatbot

ShipMonk | Order Fulfillment

Desku: Leading AI Chatbot