Massively offers businesses the ability to automate answers, engage with customers on the channels they prefer (and are already on), and free up real people to handle critical requests through live chat and GenAI-powered chatbots deployed to websites, Instagram, Messenger, SMS and Google. Provide 24/7 customer service and never miss another lead or sale. Connect with customers across social and messaging channels in the moments that count. Automate order status lookup and self-service.

• Live Chat to seamlessly connect customers to agents when required.
• Generative AI-Powered Smart Answers which can automate your business’s FAQs.
• Easily deploy to websites, Instagram, Facebook Messenger, SMS, & Google Search.
• Flow Builder allows businesses to build a custom bot or use pre-built templates.
• Shopify order lookup allows our bots to check order status and self-serve.