Mercaux leverages existing product and customer information and ordering capabilities from Shopify to unlock unique O2O (Online to/from Offline) customer journeys and data capture. We provide a single app for Store Associates with Endless Aisle & Product discovery, Clienteling, Remote Selling/Messaging, Analytics and other capabilities.

• Use endless aisle and rich product data for in-store product discovery
• Order from both in-store and online assortment with mixed basket
• Leverage existing customer data to personalise experience in-store & remotely
• Accept inbound messages and send personalised outreach and mass campaigns
• Capture customer preferences (wishlists, basket) to improve further interactions