Mercaux Summary

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Mercaux, 15 Alfred Place, London, ENG, WC1E 7EB, GB

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Apps by Mercaux

Enhance retail experience with customer data, endless aisle, and remote selling. Show more

Mercaux Clienteling Solution is an innovative app designed to enhance retail operations by integrating seamlessly with Shopify. It empowers store associates with a comprehensive suite of features including Endless Aisle, product discovery, and clienteling, enabling them to provide a personalized and efficient shopping experience both in-store and online. The app facilitates order processing from both in-store and online assortments, offering customers a cohesive and convenient mixed-basket shopping experience. By leveraging existing customer data, Mercaux helps associates personalize interactions, whether in-person or through remote selling and messaging. The solution also includes robust analytics to provide insights into customer behavior and preferences, allowing for targeted personalized outreach and mass campaigns. By capturing customer preferences, wishlists, and baskets, Mercaux aims to foster meaningful engagements and drive successful conversions.
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Product discovery
Customer preferences
Endless aisle
Remote selling
Data personalization
In-store ordering

Boosts in-store and online sales by enabling seamless Clienteling, Remote Selling and Omnichannel CX

Mercaux leverages existing product and customer information and ordering capabilities from Shopify to unlock unique O2O (Online to/from Offline) customer journeys and data capture. We provide a single app for Store Associates with Endless Aisle & Product discovery, Clienteling, Remote Selling/Messaging, Analytics and other capabilities.

Mercaux leverages existing product and customer information and ordering capabilities from Shopify to unlock unique O2O (Online to/from Offline) customer journeys and data capture. We provide a single app for Store Associates with Endless Aisle & Product discovery, Clienteling, Remote Selling/Messaging, Analytics and other capabilities. more
  • Use endless aisle and rich product data for in-store product discovery
  • Order from both in-store and online assortment with mixed basket
  • Leverage existing customer data to personalise experience in-store & remotely
  • Accept inbound messages and send personalised outreach and mass campaigns
  • Capture customer preferences (wishlists, basket) to improve further interactions
Mercaux Clienteling Solution logo
$200 / Month
  • New

Enhance retail experience with customer data, endless aisle,...

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