Shopify Omnichannel apps 2025

Klaviyo: Email Marketing & SMS

$15-$20 / Month

8.9

3,420 Reviews

Power smarter digital relationships with email marketing & SMS Show more

Klaviyo: Email Marketing & SMS is a comprehensive app designed to enhance your store's sales and customer engagement through personalized email and SMS marketing. It empowers businesses to go beyond basic marketing with advanced segmentation and targeting features that are powered by data from over 350 integrations, including Shopify. By centralizing this data, Klaviyo allows for seamless communication with customers across multiple channels using AI tools, proven templates, and real-time performance metrics. Users can create and automate highly effective campaigns with pre-built templates for scenarios like welcome messages, back-in-stock notifications, and more. The app provides insights into revenue generated per campaign or segmentation, enabling users to refine their strategies continuously. With Klaviyo, you can easily centralize your marketing activities and improve your digital relationships—all from a single platform.

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Revenue tracking

Segmentation

Personalized emails

Product reviews

Sms campaigns

Omnichannel templates

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WhatsApp Chat & Abandoned Cart

$249.99-$349.99 / Month

9

323 Reviews

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#1 Whatsapp Business API- Abandoned Cart, Broadcast & Helpdesk Show more

The "WhatsApp Chat & Abandoned Cart" app is designed to enhance sales and customer engagement for businesses by leveraging the power of WhatsApp. It provides innovative solutions for recovering abandoned carts, increasing WhatsApp subscribers, and facilitating upselling or cross-selling. The app helps to convert cash on delivery orders into prepaid ones, offering businesses a streamlined sales process. With chatbot campaigns, users can easily collect customer data, recommend products, and even create their own WhatsApp shop, effectively driving more sales. Additionally, the app features an omnichannel support inbox that enables businesses to engage customers seamlessly, automate up to 70% of repetitive queries, and support additional purchases. Users can launch effective abandoned cart recovery campaigns, achieving impressive returns on investment. Furthermore, the app also allows businesses to gather product reviews on WhatsApp and employ interactive tools like Spin The Wheel and exit popups to foster customer interactions and build a robust subscriber base.

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Abandoned cart recovery

Product recommendations

Helpdesk inbox

Spin the wheel

Exit popups

Broadcast campaigns

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Rise.ai: Gift Cards & Loyalty

$19.99-$599.99 / Month

8.2

1,114 Reviews

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Gift Card, Loyalty Programs, Cashback, Store Credit & Rewards Show more

Rise.ai: Gift Cards & Loyalty is a robust platform catering to eCommerce brands looking to enhance customer retention and lifetime value (LTV) through innovative solutions. The app offers advanced tools for managing gift card sales, store credit, rewards, referrals, refunds, and loyalty programs, effectively replacing traditional point systems with store credit incentives presented in straightforward dollar amounts. Seamlessly integrating with Shopify POS, Rise.ai provides an omnichannel experience, ensuring customers are rewarded regardless of where they shop. Users can create and automate workflows to distribute store credit based on customer actions, enhancing engagement and satisfaction. The platform also supports issuing gift card refunds and store credit for returns, optimizing both customer service and retention strategies. With features for scheduling and bulk sending gift cards, as well as offering tailored loyalty programs that include cash-back, digital wallets, and VIP tiers, Rise.ai enables businesses to cultivate a loyal customer base and streamline loyalty rewards with ease.

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Vip tiers

Gift card sales

Store credit management

Bulk gift cards

Cash back programs

Digital wallets

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Kangaroo: Loyalty and Rewards

$199 / Month

9.2

33 Reviews

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Build customer loyalty with rewards, offers, VIP tiers & more Show more

Kangaroo: Loyalty and Rewards is an innovative digital platform designed to enhance business revenue by increasing sales, driving customer traffic, and boosting customer retention. This fully customizable loyalty program allows businesses to engage customers with personalized offers, rewards, and targeted marketing strategies tailored through segmentation. With features like referrals, VIP membership tiers, and a comprehensive omnichannel approach, Kangaroo enables businesses to craft a unique loyalty experience. Businesses can easily monitor and adjust their programs based on customer behavior and trends, ensuring control over their customer data. The platform allows for brand customization by incorporating business colors, logos, and graphics, creating a seamless connection with your brand identity. Additionally, Kangaroo facilitates repeat purchases through strategic point systems and offers, and empowers businesses to effortlessly reach customers via SMS, email, and push notifications. Cultivate loyal brand advocates by leveraging Kangaroo’s powerful referral engine, driving organic growth and expanding your customer base.

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Vip tiers

Personalized offers

Custom branding

Targeted marketing

Omnichannel solutions

Referral engine

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Crisp ‑ Helpdesk & AI Chatbot

$45-$295 / Month

9.2

39 Reviews

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Give your customer support experience a human touch Show more

Crisp - Live Chat & AI Chatbot is a versatile e-commerce helpdesk designed to empower small and medium-sized online stores with instant customer connectivity. By offering a suite of evolving tools, including chatbots and live chat, Crisp enables Shopify store owners to seamlessly navigate the omnichannel revolution. The app centralizes communication across 12 channels, such as emails, Instagram DM, and Messenger, enhancing the efficiency of customer interactions. Its user-friendly AI bots ensure smooth transitions to human support, marrying technology with personalized service. Additionally, Crisp features a dedicated FAQ page builder and a chatbot builder with pre-built scenarios, simplifying problem-solving for customers. Lightning-fast to install on Shopify, Crisp offers an all-in-one solution to craft the perfect e-commerce experience.

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Quick installation

Faq page builder

Centralize channels

Ai bots handover

Pre-built scenarios

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ShipMonk | Order Fulfillment

7.4

141 Reviews

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#1 Ecommerce 3PL - Fulfillment, Shipping & Inventory Mgmt. Show more

ShipMonk is an innovative 3PL platform designed to simplify order fulfillment for omnichannel ecommerce businesses of any size. Our state-of-the-art, tech-enabled fulfillment centers leverage cutting-edge software to seamlessly manage orders, inventory, shipping, and warehouses. This comprehensive approach ensures that companies can efficiently tackle their fulfillment challenges, paving the way for reduced stress and significant growth. With ShipMonk, businesses benefit not only from streamlined operations but also from transparent billing practices and top-tier customer support. Take advantage of heavily discounted carrier shipping rates to enhance cost-efficiency, while our dedicated Happiness Engineers provide personalized assistance and support to ensure smooth operations. ShipMonk empowers brands to proactively optimize their shipping and fulfillment, allowing for greater focus on business expansion and customer satisfaction.

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Inventory management

Order management

Shipping management

Warehouse management

Discounted shipping rates

Omnichannel support

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Gorgias: Helpdesk, Chat & FAQ

$10-$900 / Month

6

717 Reviews

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Support made simple and scalable. Show more

Gorgias is a cutting-edge customer experience platform designed to streamline your support channels by consolidating them into a single, intuitive inbox. Seamlessly integrating with Shopify and over 100 other apps, Gorgias ensures that all customer interactions are enriched with relevant data, enhancing the support experience. Ideal for eCommerce businesses of any size, it leverages smart automation and AI to efficiently manage support tickets, significantly boosting the productivity of your support team. With omnichannel capabilities, it unifies email, chat, voice, and social media interactions across platforms like TikTok and Instagram. Its robust features also include direct order management, allowing for actions like editing and refunding orders from within the app. Additionally, Gorgias uses data-driven insights to show how support activities can drive sales, offering 24/7 support options through self-service solutions and targeted campaigns.

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Ai-powered responses

Order management

24/7 support

Unified inbox

Revenue statistics

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Point of Sale

$89 / Month

(3.2/5)

529 Reviews

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Unify online and in-person sales with Shopify POS. Show more

Shopify POS is an innovative application designed to seamlessly unify your online and retail stores, enhancing your sales conversions across all platforms. This comprehensive tool streamlines store management by integrating essential features such as inventory management, customer orders, and performance tracking. By offering local pickup, delivery services, and the ability to sell inventory from multiple locations, Shopify POS provides a flexible shopping experience that reaches more customers. It includes robust features to boost conversions, such as email carts and “ship to customer” options, expanding your sales potential. The app also maintains detailed customer profiles, product details, and real-time inventory levels for easy access. Accepting various payment methods becomes effortless with retail checkout hardware that's ready whenever you are. Additionally, its omnichannel capabilities allow you to manage both online and in-store operations from a single platform, creating a cohesive and efficient retail management experience.

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Local pickup

Email carts

Ship to customer

Customer profiles

Product details

Inventory levels

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Omni Hub オムニチャネル会員連携アプリ

$150 / Month

9.1

26 Reviews

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POSアプリ「スマレジ」と連携し、実店舗とECで会員情報をオムニチャネルで統合できる顧客一元化アプリです。 Show more

Omni Hub スマレジ会員連携アプリは、クラウドPOSサービスであるスマレジとShopify間で会員情報をスムーズに連携する便利なアプリです。Shopify Basicから利用可能で、Shopify Plus専用アプリではないため、多くの店舗で活用できます。このアプリを使えば、システム知識がなくても簡単な初期設定のみで実店舗とECの会員情報と売上情報の一元管理を実現します。また、会員情報の統合により、ウェブ上で完結する会員登録を促進し、店頭での登録率向上やCRMの強化を図ることができます。さらに、共通のポイントを発行することで、店舗とECでのオムニチャネルなポイントプログラムを簡単に運用できます。管理画面の指示に従って設定を行うだけで、会員情報の連携が実現し、すでにスマレジで会員情報を持っている場合は、具体的な利用開始手順も案内されます。一貫した顧客体験を提供したい店舗にとって理想的なソリューションです。

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Easy initial setup

Member data integration

Omni-channel synchronization

Point program management

Unified sales data

Improved crm

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CBB Video Background

$9.99 / Month

9.1

207 Reviews

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Embed TikTok, YouTube, Vimeo videos anywhere in your store. Show more

CBB • Video Background is a powerful app designed to enhance your store's visual and engagement dynamics by allowing you to embed TikTok, YouTube, and Vimeo videos on any page effortlessly. The app offers a user-friendly experience with its no-code customization capabilities, including unique configuration options like icons and padding, enabling you to upload and incorporate videos within seconds. Its fully responsive design ensures videos look stunning on any device and screen size, promoting a cohesive omnichannel strategy. Ideal for boosting viewer engagement and conversion rates, CBB • Video Background allows seamless integration, easily replacing static page elements with dynamic video content. Users also benefit from exceptional customer support, ensuring any questions are promptly addressed and video embedding is hassle-free. Expand your store's appeal and capture audiences with compelling video backgrounds using this intuitive app.

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Easy customization

No coding

Fully responsive

Embed videos

Replace page elements

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Stord

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Make Your Supply Chain A Competitive Advantage.

Omnichannel order management

Supply chain visibility

E-commerce order orchestration

Shipping optimization

Last mile delivery

High volume warehouse management

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Wigzo ‑ Text, WhatsApp, Email

$1499-$799 / Month

8.2

42 Reviews

Marketing automation retention tool Show more

Wigzo is an innovative marketing platform designed to tackle the formidable challenges merchants face in running impactful marketing campaigns. With a robust focus on personalization, Wigzo excels at creating dynamic omnichannel flows and sophisticated automation tools, all of which are powered by real-time data analytics for precise audience segmentation. This ensures that messages reach the right audience at the most opportune times, significantly improving engagement and conversion rates. The platform prioritizes customer retention by offering features like re-engagement campaigns, loyalty programs, and valuable feedback mechanisms. Merchants using Wigzo benefit from stronger customer relationships and enhanced loyalty, ultimately boosting their business success. Its user-friendly design, including a drag-and-drop builder for automation and multifaceted segmentation options, makes Wigzo a go-to solution for creating and distributing targeted campaigns with ease.

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Personalized campaigns

Loyalty programs

Drag-and-drop builder

Custom segments

Real-time segmentation

Feedback tools

MyRegistry Gift List Solution

6.9

13 Reviews

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Grow sales with a sharable and shoppable wishlist Show more

The MyRegistry Gift List Solution app transforms the traditional shopping experience into a dynamic, shoppable wishlist platform, empowering customers to curate and share their desired products as gifts from your store. This innovative app provides merchants with a strategic edge by capitalizing on year-round gifting events such as Birthdays and Holidays, thereby boosting sales while significantly minimizing returns. With a simple installation of the "Add to Gift List" button on all product pages, shoppers can effortlessly compile and share their gift lists with friends and family, effectively becoming brand advocates. The app features an intuitive landing page for managing gift lists and facilitating gift purchases, alongside a personal dashboard to analyze sign-ups and track gifts added and purchased. Retailers can also explore enhanced omnichannel solutions through MyRegistry’s Partner Portal, ensuring scalability and multi-store support that accommodates businesses of all sizes. Overall, the MyRegistry Gift List Solution app is a powerful tool for transforming the shopping experience into a community-driven, profitable venture.

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Multi-store support

Omnichannel solution

Sharable wishlist

Shoppable wishlist

Add to gift list button

Gift list management

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Sailthru Marketing Automation

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Build deep relationships with email marketing automation Show more

Sailthru Marketing Automation seamlessly integrates into your Shopify store, enhancing your marketing strategy with powerful automation features. It enables automatic synchronization of customer information, purchase data, and product details, allowing you to effectively attribute product revenue to your marketing campaigns. The app's capabilities include sending Abandoned Cart emails to recover incomplete purchases and tracking customer product page views. With this data, you can offer personalized product recommendations, enhancing customer engagement and boosting sales. Sailthru supports dynamic email content, personalized by customer interests and behavior, and unifies your email, mobile, and web channels on a single platform. It also allows for precise customer segmentation based on detailed data, such as names, addresses, and phone numbers. Furthermore, Sailthru offers professional support from a team of retail and media specialists to help you navigate and optimize your marketing solutions.

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Customer segmentation

Product recommendations

Omnichannel integration

Email automation

Abandoned cart emails

Customer sync

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jackyun Cross‑border ERP

6.6

1 Reviews

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Provide digital solutions for cross-border enterprises Show more

Jackyun Cross-border ERP is a comprehensive solution designed to streamline and optimize the management of international business operations. The app supports the unified handling of multi-site, multi-store, multi-language, and multi-currency orders, making it ideal for businesses operating across different regions. It offers seamless integration with various international logistics providers and supports efficient overseas warehouse inventory management. The app also enables full process tracking of customs declaration, clearance, damage, and refund orders, enhancing transparency and control. Additionally, it provides robust tools for sales, cost, and profit accounting, empowering businesses to achieve effective digital management. With features like intelligent order processing and quick implementation, Jackyun Cross-border ERP significantly improves operational efficiency and reduces labor costs.

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International logistics

Multiple currencies

Overseas warehouse

Multilingual orders

Multiple sites

Customs tracking

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HK Pickup: Store & SF Express

$5-$100 / Month

9.1

25 Reviews

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SF Express (順豐), EF lockers & store pickup points in Hong Kong Show more

HK Pickup: Store & SF Express is designed to boost sales and enhance customer satisfaction by expanding pickup options for orders in Hong Kong and Macau. By integrating your own retail locations with S.F. Express's diverse pickup points, including EF lockers, service centers, and convenience stores, the app cultivates a seamless omnichannel shopping experience. This flexibility not only incentivizes purchases through increased convenience but also offers customers budget-friendly alternatives to traditional shipping. Retailers can set varied shipping rates or even waive fees to make pickup options more appealing, ultimately driving higher sales conversions. The app supports dynamic rate displays and customizes pickup visibility for local versus international shoppers, ensuring a tailored shopping interface. With bilingual support in Chinese and English, HK Pickup is ideal for catering to a diverse customer base, enhancing both accessibility and user engagement.

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Dynamic shipping rates

Retail store pickups

Sf express pickups

Hong kong locations

Macau locations

Auto-updated lockers

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Massively Live Chat & Chatbots

$39-$69 / Month

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Omnichannel Live Chat & AI-Powered Chatbots by Massively Show more

Massively Live Chat & Chatbots is a versatile app designed to enhance business-customer interactions by leveraging the power of Generative AI. It enables businesses to automate customer inquiries and engage with their audience through preferred channels like websites, Instagram, Facebook Messenger, SMS, and Google. By providing 24/7 customer service, it ensures no lead or sale is missed, offering a seamless experience across multiple social and messaging platforms. The app's Generative AI-powered smart answers can handle frequent queries, freeing up human agents to focus on complex issues. With features like automated order status lookup and a customizable Flow Builder, businesses can tailor chatbots to meet their specific needs. This innovative solution not only improves customer service efficiency but also empowers businesses to build deeper connections with their clients.

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Ai-powered chatbots

Live chat support

24/7 service

Omnichannel engagement

Order status automation

Custom bot building

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Linnworks

(1.4/5)

2 Reviews

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Linnworks integrates the entire multi-channel sales process Show more

Linnworks is a comprehensive global growth platform designed specifically for omnichannel retailers. Its mission is to streamline and simplify commerce operations by providing a suite of tools and integrations that cater to the diverse needs of modern retailers. With over 100 integrations, Linnworks offers robust capabilities, including order and inventory management, analytics and forecasting, warehouse management, as well as selling channel listings and fulfillment. The platform empowers teams by providing real-time inventory visibility and seamless integration with sales channels, enhancing efficiency through automation of numerous critical tasks like order routing. It serves as a single source of truth for inventory, warehouse, and order management, ensuring retailers have easy access to crucial features and a rich partner ecosystem. Linnworks dedicates itself to improving commerce operations, enabling retailers to focus on growth and customer satisfaction.

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Fulfillment automation

Inventory management

Order management

Warehouse management

Sales channel integration

Analytics forecasting

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QuickCEP: Live Chat&AI Chatbot

$49-$899 / Month

7.9

82 Reviews

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Improve Conversion Rate by QuickCEP AI Chatbots Show more

QuickCEP: Live Chat & AI Chatbot is a powerful tool designed to elevate customer service and increase sales for e-commerce businesses. This app features AI chatbots that provide continuous, 24/7 support, ensuring that customer queries are resolved promptly at any time. With its omnichannel live chat functionality, QuickCEP consolidates messages from platforms like Instagram, Messenger, Email, WhatsApp, and TikTok Shop, making it easier for businesses to manage customer interactions from a single interface. QuickCEP not only facilitates seamless communication but also tracks customer behavior in real time, offering valuable insights for businesses. By leveraging data from the Customer Data Platform (CDP), businesses can create segmented, targeted marketing campaigns, including email direct marketing (EDMs) and pop-ups, to enhance customer engagement and conversion rates. Designed for easy integration with Shopify, QuickCEP empowers e-commerce businesses to deliver personalized customer experiences that drive success.

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Shopify integration

Real-time tracking

Ai chatbots

Omnichannel live chat

Customer data platform

Targeted campaigns

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stockinstore Store Locator

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Customisable & on brand Store Locator with Google integrations Show more

The stockinstore Store Locator app is an essential tool for retailers, franchises, and wholesalers who wish to efficiently manage store details and trading hours across multiple platforms. With a single interface, users can update and display vital information, ensuring consistency and ease of access. The app is highly customizable, offering various landing page layouts, map styles, and store detail designs to align with individual brand aesthetics. As an omnichannel solution, it seamlessly integrates with Google Business Profile and other stockinstore solutions like Click & Collect, Find in Store, Ship from Store, and Google Local Inventory Listings. Besides improving operational efficiency, the Store Locator enhances online visibility with its SEO-friendly URLs tailored for individual store pages. Although it offers robust functionalities, the app requires more than a one-click installation, reflecting its comprehensive capabilities. Furthermore, it includes features for setting special trading hours during public holidays, providing a complete solution for modern retail needs.

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Google integration

Seo-friendly urls

Custom landing pages

Map styles

Manage store details

Display trading hours

Install App

Shopify Omnichannel apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 55 Apps

Klaviyo: Email Marketing & SMS

WhatsApp Chat & Abandoned Cart

Rise.ai: Gift Cards & Loyalty

Kangaroo: Loyalty and Rewards

Crisp ‑ Helpdesk & AI Chatbot

ShipMonk | Order Fulfillment

Gorgias: Helpdesk, Chat & FAQ

Point of Sale

Omni Hub オムニチャネル会員連携アプリ

CBB Video Background

Stord

Wigzo ‑ Text, WhatsApp, Email

MyRegistry Gift List Solution

Sailthru Marketing Automation

jackyun Cross‑border ERP

HK Pickup: Store & SF Express

Massively Live Chat & Chatbots

Linnworks

QuickCEP: Live Chat&AI Chatbot

stockinstore Store Locator