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Klaviyo: Email Marketing & SMS logo

Klaviyo: Email Marketing & SMS

Develop by Shopify

$15-$20

/ Month
Free plan available

Power smarter digital relationships with email marketing & SMS

Revenue tracking
Segmentation
Personalized emails
Product reviews
Sms campaigns
Omnichannel templates
Ai tools
300+ integrations
Real-time data

About Klaviyo: Email Marketing & SMS

Launched Sep 19, 2012

Categories

Built by Shopify

Address

Ratnih vojnih invalida, 62b, Beograd, 11211, RS

Website Support Portal Privacy policy Tutorial FAQ Document
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Introduction Video

Description

Grow smarter with AI-powered marketing and service automation for email marketing, SMS, and more.

Go beyond the basics with Klaviyo’s AI-first B2C CRM Built on Shopify’s commerce foundation, Klaviyo syncs Shopify data in milliseconds so every message and insight reflects what’s happening in your store right now. Unify data from 350+ integrations and boost performance with AI tools, smart segmentation, and automated workflows from Klaviyo’s AI Agents. Over 117k brands use Klaviyo and Shopify to grow faster with personalized emails, SMS, and AI-powered service that turns browsers into buyers.

Go beyond the basics with Klaviyo’s AI-first B2C CRM Built on Shopify’s commerce foundation, Klaviyo syncs Shopify data in milliseconds so every message and insight reflects what’s happening in your store right now. Unify data from 350+ integrations and boost performance with AI tools, smart segmentation, and automated workflows from Klaviyo’s AI Agents. Over 117k brands use Klaviyo and Shopify to grow faster with personalized emails, SMS, and AI-powered service that turns browsers into buyers. more
  • Unify and activate real-time data from Shopify and 350+ apps across the journey
  • Use Marketing Agent to read your site and build launch-ready on-brand campaigns
  • Create AI-powered segments and flow triggers using historical and real-time data
  • Drive conversions with personalized email, SMS, WhatsApp, mobile push & pop-ups
  • Turn service moments into shopping moments with Customer Hub and Customer Agent

Pros

  • Highly targeted, personalized emails and texts
  • 350+ integrations for centralized data
  • Built-in AI tools and proven automation templates
  • On-demand and live assistance
  • Easy to use and professional
  • Great for increasing sales and revenue
  • Strong customer support team
  • Seamless integration with Shopify
  • Advanced features for segmentation and learning
  • Real-time revenue data per campaign
  • Time-saving with automated email flows

Cons

  • Expensive for small businesses
  • Issues with account management
  • Customer support can be unresponsive or slow
  • Billing issues and lack of proration
  • High minimum cost for entry-level plans
  • Some features can be confusing
  • Problems with API migrations
  • Template and email display issues on free plan

Top Helpful Reviews

Leger Clinic

Oct 23, 2025  on Shopify

Their customer service is excellent! Really knowledgeable and are willing to spend more time explaining more complex topics. Their response is also very prompt.

Countrysidecolours

Oct 17, 2025  on Shopify

Es ist und bleibt schwierig, Ein Upgrade des Abonnements kann nur mit Kreditkarte durchgeführt werden. Wird kein Upgrade durchgeführt, kein Support der dazu was sagen kann. Wird keine Kreditkarte hinterlegt, ist kein Upgrade möglich. Das ist ja was ich hier schreibe. Man bekommt eine Antwort die nicht das Problem löst. Ihr wollt, dass ich ein upgrade durchführe, dies ist aber nur möglich wenn man eine Kreditkarte hinterlegt. Habt Ihr dafür keine andere Möglichkeit? Es bleibt bei einem Stern.

Retrofix Games

Oct 15, 2025  on Shopify

Great application with the absolute worst tech support I have ever experienced. Confused about their own product, non-responsive, and basic help takes MONTHS. I have been dealing with an issue since essentially day 1, and it still is not resolved. Expect weeks to go by without a response. Expect to repeat yourself 3-4 times every time your issue is escalated because apparently they don't read notes. Expect the help to not solve the actual issue, and have to repeat the entire process again. If you are not tech savvy and adept and implementing solutions yourself, BUYER BEWARE. You are on your own.

Countrysidecolours

Oct 15, 2025  on Shopify

Es ist und bleibt schwierig, Ein Upgrade des Abonnements kann nur mit Kreditkarte durchgeführt werden. Wird kein Upgrade durchgeführt, kein Support der dazu was sagen kann. Wird keine Kreditkarte hinterlegt, ist kein Upgrade möglich.

Nisu Home

Oct 15, 2025  on Shopify

My issue was resolved, but I experienced over 500 random bot sign-ups through Klaviyo, which forced me to spend around an extra $100 to cover the additional charges. After being billed for three months, I requested either a refund or a discount, as the issue wasn’t my fault — but my request was declined. As a loyal customer, I found this quite disappointing and lacking any gesture of goodwill. Update: I have been credited the amount by their helpful support staff, I have changed to 5 stars :)

Nisu Home

Oct 14, 2025  on Shopify

My issue was resolved, but I experienced over 500 random bot sign-ups through Klaviyo, which forced me to spend around an extra $100 to cover the additional charges. After being billed for three months, I requested either a refund or a discount, as the issue wasn’t my fault — but my request was declined. As a loyal customer, I found this quite disappointing and lacking any gesture of goodwill. Update: The billing team have got in touch to offer me credit on the issues above, will update my review once confirmed.

Gentle Moose

Oct 10, 2025  on Shopify

Horrible, money hungry company. If you don't pay up front, you get no support whatsoever. I can't even ask support a question until I hand them over my money. Sickening. Integration was not seamless at all either. Took forever and then they said our industry was prohibited when we tried to set up SMS. WHAT?? Natural Skincare?? WOW.

Nisu Home

Oct 09, 2025  on Shopify

My issue was resolved, but I experienced over 500 random bot sign-ups through Klaviyo, which forced me to spend around an extra $100 to cover the additional charges. After being billed for three months, I requested either a refund or a discount, as the issue wasn’t my fault — but my request was declined. As a loyal customer, I found this quite disappointing and lacking any gesture of goodwill.

Celluma

Oct 08, 2025  on Shopify

Been using for many years. It's a 5-star product with a ton of capability. It's pricey, but if you have the revenue, it's worth the features. Using for email & sms. If you're considering, just do it. You won't be disappointed.

Digital Polyglot

Oct 01, 2025  on Shopify

I only installed the app to explore the features and now they are sending me notifications that I need to upgrade to premium. I haven't even created an account. Terrible app.

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