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Point of Sale logo

Point of Sale

Develop by Shopify

$89

/ Month
Free plan available

Unify online and in-person sales with Shopify POS.

Local pickup
Email carts
Ship to customer
Customer profiles
Product details
Inventory levels
Gift cards
Split payments
Returns and exchanges

About Point of Sale

Launched Aug 27, 2013

Categories

Built by Shopify

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Description

Shopify POS is the only point of sale that’s as good at selling in person as it is online.

Shopify POS unifies your online and retail stores to strengthen sales conversions everywhere you sell, streamline store management, and helps you build stronger relationships with your customers. It has all the essential features you need to make sales, track performance, and manage customers, orders, and inventory. With local pickup and delivery—and the ability to sell inventory from other locations—you can reach more customers and give them seamless shopping experiences.

Shopify POS unifies your online and retail stores to strengthen sales conversions everywhere you sell, streamline store management, and helps you build stronger relationships with your customers. It has all the essential features you need to make sales, track performance, and manage customers, orders, and inventory. With local pickup and delivery—and the ability to sell inventory from other locations—you can reach more customers and give them seamless shopping experiences. more
  • Convert more with features like local pickup, email carts and ship to customer.
  • Keep customer profiles, product details and inventory levels at your fingertips.
  • Sell and accept gift cards, split payments, returns and exchanges.
  • Accept payments anywhere with always-ready retail check out hardware.
  • Omnichannel built-in tools to manage your online and in-store in one place.

Pros

  • Unifies online and retail stores to strengthen sales conversions
  • Streamlines store management
  • Helps build stronger relationships with customers
  • Essential features for sales, performance tracking, customer, order, and inventory management
  • Local pickup and delivery options
  • Ability to sell inventory from other locations
  • Features like local pickup, email carts, and ship to customer
  • Keeps customer profiles, product details, and inventory levels at fingertips
  • Supports gift cards, split payments, returns, and exchanges
  • Retail check-out hardware for accepting payments anywhere
  • Omnichannel tools for managing online and in-store sales in one place

Cons

  • Frequent changes and updates without notice causing errors and re-training needs
  • Removed useful features like 'save cart' and simplified client search
  • Bugs such as cursor jumping and auto-correction issues
  • Slow performance, especially with product searches and checkout using iPads
  • Issues with hardware like printers and barcode scanners
  • Lack of self-checkout option
  • Sync issues with hardware causing delays
  • No solution for tracking serial numbers or consignment
  • Poor customer support and slow resolution times
  • High-priced and unreliable mandatory hardware
  • Disconnecting card readers and other hardware causing lost sales
  • Complex and slow checkout process resulting in lost customers

Top Helpful Reviews

nztack

May 03, 2025  on Shopify

1. The app won't integrate with any other card reader other than their Stripe machine. We spent $500 on their machine only to realise it doesn't accept Eftpos cards, which is New Zealand's most popular debit card. 2. There is no way to process an In-Store pick up through POS. We have customers come into store daily who want to order special items in however there is no way to create an order in POS with a button to notify the customer that their order is ready for collection In-Store. 3. The app does not display product SKU's when searching for items. This makes it very difficult to search for products by SKU as it only displays the Size/Colour etc and often results in our staff selling an incorrect product. 4. There is no way to refund orders to store credit, only a gift voucher which messes with our accounting system. 5. There is no way for our warehouse to "Fulfil" an order on the POS Go device. So when customers come in to collect their order, they have to log in to the desktop version to fulfil an order. I have contacted Shopify multiple times about these issues and they couldn't care less. They keep releasing "Updates" but don't actually include any of the necessary features that people are actually asking for.

Pole Sins

Apr 26, 2025  on Shopify

The biggest waste of money! Such an expensive devise that does nothing! It goes flat in about 30 minutes and then takes 8 hours to charge. It doesn't even do everything I need. Every time I turn it on it updates for about 30mintues. Its like something from the 80s trying to do the work of things in 2025. TERRIBLE!!!! AVOID!!! Just pay $9 a month for EasyScan!

HACKNEY NINE Jewellery

Apr 21, 2025  on Shopify

I have been using the Shopify POS Pro for just over a year. It seems the system had no input from a retailer, but was put together by a bunch of techies. It's really bad on basic reports, which are essential to run a multiple location retail company. Overall the experience has been frustrating!. If anyone from Shopify reads this - Just hire some people with some practical hands-on retail experience!!

Niyo's Art Shop

Apr 08, 2025  on Shopify

The advertised POS Terminal with the PRO subscription; turned out to be the now discontinued POS Go with a disabled barcode scanner and Dock...As a hopeful pop-up market vendor working with a catalogging system for efficient turn-around. This was disappointing; - Automated Discounts should 100% be available to LITE users.. It's not any more special than adding a tile to the POS device.. - Cancellations should be more accessible.. I will not be making an international call that will cost more time and money likely to be asked "to return the hardware and call back". The product page for the Terminal need to clearly specify - These devices are upcycled retro-grade hardware. I made a concise decision based on mixed information and was very much under impression I had a functioning POS terminal with alot of features; not a glorified Customer Display Unit. It's my genuine hope that many of these problems can be addressed and that more support for Third Party systems out of preference and commercial flexibility can be added.

Black Lava Vape

Mar 20, 2025  on Shopify

I hope I can reach someone before they make the same mistake we did. If you are just starting out, or are running a very small operation, 1 to 2 locations, this POS would be an excellent choice. If you have more than 2 locations, have a lot of inventory, lots of employees, or already have a more robust POS, this app is not for you. It is very limited, and after you pay for the apps that will make it less limited but still very lacking, you will be paying more than your old POS. Shopify Online is amazing. Shopify POS needs so much work.

Resin me krazy

Feb 12, 2025  on Shopify

Yeah, I was charged a dollar for two months in a row said I had been given 30 more days then all sudden 41 n 93 $ took out of my acct no without notice bounced my acct n took out money of pending bills never used or sold anything because every time I set up the account, it says I was active and then I look again and it says one more step one more step one more step to make active to open store so basically I was charged for a service that was never used or seen joke, big joke

My Store

Jan 29, 2025  on Shopify

JI was charged without being notified. I could not understand why I was being charged over $100 per month for an account that I had frozen. Sure enough, Shopify decided that they should keep charging me for POS Pro, which I DID NOT realize was added to my account. Sad to say, and see that this feels like just another money grab.

Northwest Guitars

Jan 19, 2025  on Shopify

Got this app for free as part of Shopify plus. When we downgraded to shopify standard Shopify decided it would be ok to start billing us for it. We've never agreed to any kind of paid plan for this app, but Shopify have been billing us for over 12 months before we'd noticed. They don't want to refund us for an app we never agreed to pay for so I guess we're taking them to court.

BUDO Fight Gear

Jan 06, 2025  on Shopify

Customer care is a joke. Requested to speak with someone over the phone multiple times. Insisted on dealing with issue through chat. absolute joke

Farma24 TEST

Dec 11, 2024  on Shopify

Reseña detallada de Shopify POS: 1/5 Shopify POS ofrece una interfaz amigable y una integración directa con la plataforma en línea de Shopify. Sin embargo, en nuestra experiencia operativa en México, hemos identificado múltiples limitaciones que afectan significativamente la eficiencia y la satisfacción del cliente en un entorno minorista dinámico. A continuación, se detallan diez puntos críticos: 1. Falta de soporte para múltiples divisas Operando en una zona turística con clientela internacional, la incapacidad de Shopify POS para procesar pagos en efectivo en diferentes divisas sin conversión automática nos obliga a realizar cálculos manuales. Esto incrementa el riesgo de errores y ralentiza el proceso de pago, afectando negativamente la experiencia del cliente y la precisión en la gestión de caja. 2. Incompatibilidad con Shopify Payments en México En México, Shopify Payments no está disponible, lo que nos obliga a utilizar terminales de pago externas para procesar tarjetas de crédito. Esta situación complica la integración de pagos y puede generar inconsistencias en la conciliación de ventas. 3. Disponibilidad limitada de hardware La tienda de hardware de Shopify no realiza envíos a México, lo que nos obliga a adquirir equipos compatibles a través de minoristas externos. Esto puede resultar en dificultades para encontrar hardware compatible y en posibles problemas de integración. 4. Problemas de rendimiento y estabilidad Hemos experimentado lentitud y fallos en el sistema durante eventos de alta demanda, lo que resulta en interrupciones en el servicio y pérdida de ventas. Por ejemplo, durante un evento con gran afluencia de clientes, el sistema se volvió inoperativo, impidiendo procesar transacciones y generando largas filas y frustración entre los clientes. Estas interrupciones afectan la confianza en el sistema y la reputación de nuestro negocio. 5. Integración limitada con hardware de terceros La compatibilidad de Shopify POS con hardware de terceros es limitada, lo que nos ha obligado a invertir en equipos específicos de Shopify, incrementando los costos operativos. Por ejemplo, intentamos integrar un escáner de códigos de barras de un proveedor reconocido, pero la falta de compatibilidad nos forzó a adquirir el modelo específico que Shopify recomienda, generando gastos adicionales no previstos. 6. Soporte técnico insuficiente En situaciones críticas, el soporte técnico no ha respondido con la rapidez y eficacia necesarias. Al enfrentar un problema técnico que impedía procesar pagos, contactamos al soporte y recibimos una respuesta después de 48 horas, tiempo durante el cual nuestras operaciones se vieron gravemente afectadas. La falta de asistencia oportuna en momentos cruciales compromete la continuidad del negocio. 7. Funcionalidades básicas ausentes Funciones esenciales como la gestión avanzada de inventario y la personalización de recibos están ausentes o requieren costosas actualizaciones. Por ejemplo, la incapacidad de ajustar rápidamente los niveles de inventario desde el POS nos obliga a realizar estas modificaciones desde el panel de control en línea, lo que no es práctico en un entorno de venta al por menor de ritmo rápido. 8. Requisitos específicos de dispositivos La aplicación Shopify POS está disponible solo para dispositivos iOS y Android, excluyendo su uso en computadoras de escritorio o portátiles. Esto limita la flexibilidad operativa y puede requerir inversiones adicionales en dispositivos compatibles. 9. Actualizaciones obligatorias A partir del 3 de noviembre de 2023, Shopify POS requiere actualizaciones cada 180 días para mantener el acceso a la aplicación. Esto puede generar inconvenientes si no se gestionan adecuadamente las actualizaciones automáticas. 10. Falta de soporte para sistemas operativos beta La aplicación Shopify POS no admite sistemas operativos beta. Esto restringe el uso en dispositivos que no cumplen con estas especificaciones. Conclusión Aunque Shopify POS se integra bien con la plataforma en línea, sus limitaciones en el manejo de múltiples divisas, incompatibilidad con Shopify Payments en México, disponibilidad limitada de hardware, problemas de rendimiento, integración restringida con hardware de terceros, soporte técnico insuficiente, ausencia de funcionalidades básicas, requisitos específicos de dispositivos, actualizaciones obligatorias y falta de soporte para sistemas operativos beta lo hacen inadecuado para operaciones minoristas complejas y de alto volumen en el mercado mexicano. Es esencial que Shopify aborde estas deficiencias para ofrecer una solución POS más robusta y confiable.

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