A little bit of a learning curve but I love Klaviyo so far. Its easy to integrate Forms and Reviews into my store.

We cannot recommend this app. If you want to delete profiles to switch to a lower payment model, it is very difficult and takes several minutes. The description link that Klaviyo sends you is not really useful. In fact, they try to keep you in the higher payment model.

does not work support could not even help install beware will not give refund support did not know there were 15 setup actions. setup error caused website to be shut down 3 days while i figured out fix and support said it wasnt their problem. i would give negative 5 star if i could. $600 loss and shopify credit refused refund that any other card would have graanted

Two days worked then no login. The verification is not being sent to the email. How can the first and foremost task of a user be problematic? No one tests this section of the app?

O Klavyio é uma plataforma super intuitiva, super emersiva e com imensas opções para reter clientes! Recomendo 1000%

If you want a single powerful tool to help you with email marketing that is easy to use, has a strong customer segmentation feature, detailed analytics, and much more, you wont regret getting Klaviyo. :)

I contacted the customer service team because I kept getting error messages inside of my account and I let them know that I canceled the subscription back in 2023, and had actively not been using the subscription since 2024 which was verifiable and their campaigns. They REFUSED to give me my money back and mentioned in an email “ although you canceled your subscription, there is a back end that doesn’t allow you to fully cancel it without our approval”. Basically agreeing that I canceled my subscription but HAVE been charged for the last two years without any usage of the app but even if you have and showed proof of cancellation, “they have the last say”. Definitely do NOT recommend them

Klaviyo is a powerful, intuitive, and comprehensive platform for email marketing and automation. The customer support is fast, knowledgeable, and genuinely helpful — a true partner for growing your business smartly and efficiently.

Klaviyo is likely the best email-focused CRM available today. If you aren't tech-savvy then you will struggle to use it. It is a deeply complex, and deeply powerful, software. Your business will benefit massively, but only if you dedicate an employee time to understand and use it well. They do, sadly, use generative AI. If they committed to ditching generative AI, as all companies should, then they would get 5 stars.

Klaviyo partners great with Shopify. They make it easy to create professional pop-ups and landing pages, which helps you add customers to your email list.