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Klaviyo: Email Marketing & SMS logo

Klaviyo: Email Marketing & SMS

Develop by Shopify

$15-$20

/ Month
Free plan available

Power smarter digital relationships with email marketing & SMS

Revenue tracking
Segmentation
Personalized emails
Product reviews
Sms campaigns
Omnichannel templates
Ai tools
300+ integrations
Real-time data

About Klaviyo: Email Marketing & SMS

Launched Sep 19, 2012

Categories

Built by Shopify

Address

1A Parklands, Lostock, Bolton, ENG, BL6 4SD, GB

Website Support Portal Privacy policy Tutorial FAQ Document
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Introduction Video

Description

Grow smarter with automation and personalization for email marketing, sms, reviews, and more.

Go beyond the marketing basics with personalized emails and automated SMS conversations that drive sales for your store and power smarter digital relationships. Centralize your data from 350+ integrations and the only CRM built for B2C, combining marketing, service, analytics and data in one solution. Improve your marketing campaigns with built-in AI tools, advanced segmentation, proven email templates, and sms automation workflows. Drive higher ROI with a single log-in, an all-in-one platform.

Go beyond the marketing basics with personalized emails and automated SMS conversations that drive sales for your store and power smarter digital relationships. Centralize your data from 350+ integrations and the only CRM built for B2C, combining marketing, service, analytics and data in one solution. Improve your marketing campaigns with built-in AI tools, advanced segmentation, proven email templates, and sms automation workflows. Drive higher ROI with a single log-in, an all-in-one platform. more
  • Use data from Shopify and other apps, including web activity, tags, and more
  • Create AI-powered segments and triggers using historical and real-time data
  • Access omnichannel templates for Welcome, Back in Stock, Abandon, & Price Drop
  • Get real-time revenue data per automation, campaign, segment, and channel
  • Send personalized email, sms, and WhatsApp campaigns. Collect & publish reviews.

Pros

  • Highly targeted, personalized emails and texts
  • 350+ integrations for centralized data
  • Built-in AI tools and proven automation templates
  • On-demand and live assistance
  • Easy to use and professional
  • Great for increasing sales and revenue
  • Strong customer support team
  • Seamless integration with Shopify
  • Advanced features for segmentation and learning
  • Real-time revenue data per campaign
  • Time-saving with automated email flows

Cons

  • Expensive for small businesses
  • Issues with account management
  • Customer support can be unresponsive or slow
  • Billing issues and lack of proration
  • High minimum cost for entry-level plans
  • Some features can be confusing
  • Problems with API migrations
  • Template and email display issues on free plan

Top Helpful Reviews

Countrysidecolours

Oct 17, 2025  on Shopify

Es ist und bleibt schwierig, Ein Upgrade des Abonnements kann nur mit Kreditkarte durchgeführt werden. Wird kein Upgrade durchgeführt, kein Support der dazu was sagen kann. Wird keine Kreditkarte hinterlegt, ist kein Upgrade möglich. Das ist ja was ich hier schreibe. Man bekommt eine Antwort die nicht das Problem löst. Ihr wollt, dass ich ein upgrade durchführe, dies ist aber nur möglich wenn man eine Kreditkarte hinterlegt. Habt Ihr dafür keine andere Möglichkeit? Es bleibt bei einem Stern.

Retrofix Games

Oct 15, 2025  on Shopify

Great application with the absolute worst tech support I have ever experienced. Confused about their own product, non-responsive, and basic help takes MONTHS. I have been dealing with an issue since essentially day 1, and it still is not resolved. Expect weeks to go by without a response. Expect to repeat yourself 3-4 times every time your issue is escalated because apparently they don't read notes. Expect the help to not solve the actual issue, and have to repeat the entire process again. If you are not tech savvy and adept and implementing solutions yourself, BUYER BEWARE. You are on your own.

Countrysidecolours

Oct 15, 2025  on Shopify

Es ist und bleibt schwierig, Ein Upgrade des Abonnements kann nur mit Kreditkarte durchgeführt werden. Wird kein Upgrade durchgeführt, kein Support der dazu was sagen kann. Wird keine Kreditkarte hinterlegt, ist kein Upgrade möglich.

Nisu Home

Oct 15, 2025  on Shopify

My issue was resolved, but I experienced over 500 random bot sign-ups through Klaviyo, which forced me to spend around an extra $100 to cover the additional charges. After being billed for three months, I requested either a refund or a discount, as the issue wasn’t my fault — but my request was declined. As a loyal customer, I found this quite disappointing and lacking any gesture of goodwill. Update: I have been credited the amount by their helpful support staff, I have changed to 5 stars :)

Nisu Home

Oct 14, 2025  on Shopify

My issue was resolved, but I experienced over 500 random bot sign-ups through Klaviyo, which forced me to spend around an extra $100 to cover the additional charges. After being billed for three months, I requested either a refund or a discount, as the issue wasn’t my fault — but my request was declined. As a loyal customer, I found this quite disappointing and lacking any gesture of goodwill. Update: The billing team have got in touch to offer me credit on the issues above, will update my review once confirmed.

Gentle Moose

Oct 10, 2025  on Shopify

Horrible, money hungry company. If you don't pay up front, you get no support whatsoever. I can't even ask support a question until I hand them over my money. Sickening. Integration was not seamless at all either. Took forever and then they said our industry was prohibited when we tried to set up SMS. WHAT?? Natural Skincare?? WOW.

Nisu Home

Oct 09, 2025  on Shopify

My issue was resolved, but I experienced over 500 random bot sign-ups through Klaviyo, which forced me to spend around an extra $100 to cover the additional charges. After being billed for three months, I requested either a refund or a discount, as the issue wasn’t my fault — but my request was declined. As a loyal customer, I found this quite disappointing and lacking any gesture of goodwill.

Celluma

Oct 08, 2025  on Shopify

Been using for many years. It's a 5-star product with a ton of capability. It's pricey, but if you have the revenue, it's worth the features. Using for email & sms. If you're considering, just do it. You won't be disappointed.

Digital Polyglot

Oct 01, 2025  on Shopify

I only installed the app to explore the features and now they are sending me notifications that I need to upgrade to premium. I haven't even created an account. Terrible app.

Diyara

Sep 29, 2025  on Shopify

Plus vous allez avoir de client plus ils vont vous facturer et vous changer de plan sans vous demander. je suis passé de 20€ à 90€ par mois !! Pourtant j'envoie tres peux de mail par mois !!

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