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Klaviyo: Email Marketing & SMS logo

Klaviyo: Email Marketing & SMS

Develop by Klaviyo

$15-$20

/ Month
Free plan available

Power smarter digital relationships with email marketing & SMS

Revenue tracking
Segmentation
Personalized emails
Product reviews
Sms campaigns
Omnichannel templates
Ai tools
300+ integrations
Real-time data

About Klaviyo: Email Marketing & SMS

Launched Sep 19, 2012

Categories

Built by Klaviyo

Email :

[email protected]

Address

125 Summer St, Floor 7, Boston, MA, 02111, US

Website Support Portal Privacy policy FAQ
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Introduction Video

Description

Grow smarter with automation and personalization for email marketing, sms, reviews, and more.

Go beyond the marketing basics with personalized emails and automated SMS conversations that drive sales for your store and power smarter digital relationships. Centralize your data from 350+ integrations and the only CRM built for B2C, combining marketing, service, analytics and data in one solution. Improve your marketing campaigns with built-in AI tools, advanced segmentation, proven email templates, and sms automation workflows. Drive higher ROI with a single log-in, an all-in-one platform.

Go beyond the marketing basics with personalized emails and automated SMS conversations that drive sales for your store and power smarter digital relationships. Centralize your data from 350+ integrations and the only CRM built for B2C, combining marketing, service, analytics and data in one solution. Improve your marketing campaigns with built-in AI tools, advanced segmentation, proven email templates, and sms automation workflows. Drive higher ROI with a single log-in, an all-in-one platform. more
  • Use data from Shopify and other apps, including web activity, tags, and more
  • Create AI-powered segments and triggers using historical and real-time data
  • Access omnichannel templates for Welcome, Back in Stock, Abandon, & Price Drop
  • Get real-time revenue data per automation, campaign, segment, and channel
  • Send personalized email, sms, and WhatsApp campaigns. Collect & publish reviews.

Pros

  • Highly targeted, personalized emails and texts
  • 350+ integrations for centralized data
  • Built-in AI tools and proven automation templates
  • On-demand and live assistance
  • Easy to use and professional
  • Great for increasing sales and revenue
  • Strong customer support team
  • Seamless integration with Shopify
  • Advanced features for segmentation and learning
  • Real-time revenue data per campaign
  • Time-saving with automated email flows

Cons

  • Expensive for small businesses
  • Issues with account management
  • Customer support can be unresponsive or slow
  • Billing issues and lack of proration
  • High minimum cost for entry-level plans
  • Some features can be confusing
  • Problems with API migrations
  • Template and email display issues on free plan

Top Helpful Reviews

Natural Farmworks

May 21, 2025  on Shopify

By far the best email flow app Klaviyo has been a game-changer for our business. The flow builder is intuitive, and the automated emails we’ve set up are actually converting. What’s really helpful is the amount of free training and tutorials they offer—it made learning the system quick and manageable, even without prior experience. We haven’t tried other platforms, but Klaviyo does exactly what we need and more.

Warmables

May 19, 2025  on Shopify

I was one of the lucky few people/businesses selected for the initial Klaviyo training program. it was extremely helpful for an almost 60 year old female like myself. the intensive course enabled me to understand how the entire marketing process can be automatized and used to increase business rather quickly. I do highly recommend the app and the training program

Crunchy

May 19, 2025  on Shopify

Klaviyo has changed our email marketing game! So easy to use and once you get everything set up on the flow side, it just works for you!

Dog Rocks - Stop Pet Pee Burn Naturally

May 19, 2025  on Shopify

Very good, I just wish, like everything nowadays, we could speak to someone! Expensive but I still believe with the most functionality.

FansBRANDS®

May 15, 2025  on Shopify

Klaviyo is a powerful email and SMS marketing platform, especially well-suited for e-commerce businesses. Its deep integration with Shopif makes it a go-to choice for online stores looking to scale their marketing efforts. The support is excelent and very helpful! The one downside is the complexity you need time to understassnd correctly-

Taylor & Jessie

May 12, 2025  on Shopify

Easy to use, seamless integration! The process to set up and sync was simple (even for a non-techie) and I am able to capture so much data to make informed decisions!

Reliked

May 08, 2025  on Shopify

Klaviyo is great and easy to use. The only thing I will say is when they do updates, really helpful features tend to disappear, which is slightly annoying. Thats the only reason its not 5 star

JewelryBlossom

May 05, 2025  on Shopify

Beware of their predatory billing system. If you accidentally exceed your usage, they automatically upgrade you to a higher package for the entire next month without any warning, notification, or reminder. You have to manually downgrade it yourself or you're stuck with the extra charge. Even worse, I exceeded my usage on May 2nd and immediately reset it, but they still charged me for overage on May 3rd, applying it to the next billing cycle. This is not just careless—it’s outright deceptive. What was worse: I contacted to the support and asked for a refund of the $25. They refused. I seldom write a negative review of any business. Klayvio is just absurd. I just hope that any small business owner can find a good alternative. If you do, feel free to share it. I am going to share this post on Reddit as well.

Fina Claus Shop

May 03, 2025  on Shopify

Una herramienta muy integrada a Shopify que funciona muy bien y es fácil de gestionar. Tiene un buen servicio al cliente.

Big D Vapor

May 02, 2025  on Shopify

Once you are signed up, the customer support disappears completely. I got a new device, cannot login via MFA, and their solution is for me to contact support, which requires MFA authorization. This app is not user friendly and the support is awful.

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