Previously, we chose not to leave a review as a gesture of goodwill, but after the false accusations and lies made by Sarah against our company, we feel compelled to respond. First, all Shopify apps include a “Plans” page. From this page, you can either switch to another plan or cancel your current one if only a single plan is available. Canceling a plan does not mean using the app for free — it means the app will stop functioning once the billing period ends. Second, while nearly all Shopify apps offer monthly options, this app pushes users into a yearly plan. Even if that’s the company’s business decision, requiring customers to manually set calendar reminders just to avoid renewal is unreasonable. No reminder emails are sent as the renewal date approaches, which seems intentionally designed to make users forget — and by the time you realize, the annual fee has already been charged. Third, the email templates provided by the app are not compatible with Shopify’s native marketing automations. Fourth, the customer support team is unaware of several key issues and provides incomplete answers. Fifth, email templates must be copied and pasted manually, one by one — there is no automation or bulk transfer process. If Sarah or any team member from this company wishes, we can provide even more negative experiences. The company is clearly exploiting a market gap — since few apps support customized email templates for Shopify, they are taking advantage of the lack of competition.

Good customisation features, making it easy to customise emails. It's simple to update, and the customer support is fast, efficient, and genuinely helpful.

Highly recommend this app. I was especially impressed by their quality customer support. They even turned down my offer to provide additional payment to them for their above and beyond support. They were fast, responsive and very knowledgeable.

We have been using the app for a few years now. But how good a collaboration is... well you see when things don't go so well. We recently encountered a problem and the team was very patient with our requirements and the problem was solved. Thanks guys!

We’ve been incredibly impressed with José and the FORSBERG+two team for their outstanding customer service and support. They responded quickly to our service ticket regarding OrderlyEmails and our custom template code, and their assistance was both effective and efficient. Their attention to detail and commitment to resolving our issue made a big difference — thank you for the excellent support!

Love - love - love this app. I set up a nicely-designed template once -- years ago now! Anytime I need to update with the latest Shopify or ShopCash code, or change the offers/content, I just re-export the code and cut-and-paste. They did a lot of thoughtful things to make this as fast and easy as possible, like a shortcut button to the exact right Shopify screen, plus a regular "footer" content that automatically updates across all emails at once.

We were looking for an app to help us update our Shopify email templates, and we’re so glad we found Orderly Emails! The templates are clean and incredibly easy to customize, but the best part is the support team. We needed assistance with some customizations, and the team was extremely responsive and helpful throughout. We're very happy with the service and would highly recommend it to anyone looking to revamp their email templates and make them more on-brand.

Amazing product and even better team behind it. Had a unique case where we needed some customization based on conditional logic and their team was able to guide us all the way from start to finish. Highly recommend them if you want a beautifully designed email template and one that can be tailored to your business needs.

Hard to give a good review. Their templates are amazing, but its been over a year now for them to fix the abandoned checkout automation. Which is still not working as they refuse to give it priority.

I am a customer of Forsberg+two for years now. I love how the converted the standard Shopify confirmation email into a work of art - that is enticing and actually contributes to the positive anticipation that a customer should have while receiving a purchase. Will recommend.