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Customer reviews: Orderly Emails ‑ Templates App

Reviews (822)

Overall rating
4.9

What Merchants Think

The "Orderly Emails ‑ Templates App" is generally well-received by merchants for its beautiful, easy-to-use templates and outstanding customer service. Users appreciate the app’s ability to enhance their communication with customers through customizable email templates. Its seamless integration and the responsive, helpful support team contribute significantly to its positive reception.

Key Strengths

  • Beautiful and professional-looking templates
  • Ease of customization and editing
  • Seamless integration with Shopify emails
  • Outstanding customer service and support team
  • User-friendly interface and intuitive design

Common Concerns

  • Lack of compatibility with Shopify Marketing Automations
  • The perceived high price for email templates
  • Monotonous process of copying templates to Shopify
  • Limited variety beyond color and typography differences in templates
  • Initial installation issues and expectations around template quantity

Final Thoughts

Overall, "Orderly Emails ‑ Templates App" is highly regarded for its aesthetic and functional benefits in enhancing Shopify emails. The app's ease of use and exceptional customer support make it a valuable tool for many merchants, despite some concerns about compatibility and pricing. It remains a recommended choice for store owners seeking to improve their email communications.

Bitamino's • vitamin gummies

Mar 31, 2025  on Shopify

I am a customer of Forsberg+two for years now. I love how the converted the standard Shopify confirmation email into a work of art - that is enticing and actually contributes to the positive anticipation that a customer should have while receiving a purchase. Will recommend.

Rocksolid Audio

Mar 14, 2025  on Shopify

The emails dont work with shopify's new workflow system but the company doesn't tell you that. They Misinform you and also tell you they are working on adding that support and then do nothing and take your money. The customer support is terrible. After trying to contact them about the ETA of the added support they blanked me several time. just not responding. Then they cancelled my subscription without my prior confirmation leaving me completely high and dry with all my email notifications. This company appears to be full of idiots including the owner Bjorn whos only issue was that fact i called one of his staff an idiot for what they had done. Failing to realise the gravity of anything his staff had done prior to cause such an outburst. Avoid the headache avoid this app like the plague. be warned

Kate's Kitchen

Mar 01, 2025  on Shopify

Super easy app to work with & navigate. Support is super too , Lauro sorted my issue out in no time.

viDeli - einfach guter Wein

Feb 27, 2025  on Shopify

I’m absolutely thrilled with OrderlyEmails! This app makes it incredibly easy to design professional and beautifully formatted email templates for Shopify. What impressed me the most was the excellent customer support – I had a specific question about using Liquid code in the order confirmation email, and the team responded super fast with the perfect solution. The combination of user-friendly design, great customization options, and top-notch support makes this app a must-have for any Shopify store. Highly recommended!

Vassalli

Feb 19, 2025  on Shopify

amazing app, and even more super amazing customer service, Oscar is best and i couldnt be more happier! thank you!!!

LOADEDSHOP.net

Feb 14, 2025  on Shopify

Awesome dedicated team of serious Shopify-Jedi's, not sure, but I think David is both a Jedi and a Ninja, if that's possible! Anyway, they respond quickly and solve the issues in the best possible way. Thank you for all your help

Rocksolid Audio

Feb 06, 2025  on Shopify

Pros: * Templates are well structure and look great. * Editing them is easy. * You can add a link so the customer can download a PDF invoice. Cons: * Some templates dont work with Marketing Automations in Shopify which they dont mention. For instance the abandoned cart template. * Its a bit pricey just for some email templates. * You have to copy and paste every single template over to Shopify which there are at least 30. its quite monotonous. I assume you have to do this whenever there's an update also. This alone is almost a concern not to purchase. The major concern is it doesn't state that it doesn't work with Marketing automation in Shopify. Pretty big fly in the soup.

TincsTitok Webáruház

Jan 21, 2025  on Shopify

Oscar was really helpful from the support team. :) Would also recommend using the app, it is worth the price. Very nice templates.

edition mono

Nov 12, 2024  on Shopify

Beautiful templates & amazing support. I'm very happy with this product. Give it a try, you won't be disappointed.

Elleomental

Nov 03, 2024  on Shopify

I love the way how Orderly Emails makes the communication with my clients better. I have a company based on Shopify, and am integrating different download, invoice and manual links into my order confirmation email through Orderly, and it works seamlessly. What is also outstanding, is their customer service. They are fast, professional, human and very solution oriented. Kudos to them!

boden-main

Oct 15, 2024  on Shopify

Good App, that's on the whole simple to use. Where we have introduced complexity, the Orderly (FORSBERG+two) team have been brilliant in helping us out. Quick to respond, seamless transfer of knowledge between different team members, and endlessly patient.

Lilienstahl

Oct 15, 2024  on Shopify

Top Kundenberatung und schnelle Lösungsfindung, keine Bots die einen im Kreis schicken sondern hohe Kundenorientierung!!

Inhabit

Oct 13, 2024  on Shopify

Have used these templates along with the OrderlyPrinter Templates as well since 2015. Love them! They are such a nice expression of your brand

Noomi Bean Bags

Jul 30, 2024  on Shopify

This app is fantastic - very intuitive and easy to use. The templates are clean and beautiful. But best of all is the support from this team - we have a few of their apps and their support is great - quick and helpful. Highly recommended.

RCS Gas Grills

Jul 29, 2024  on Shopify

Great app and great customer service!! After using this on 1 of my sites, i use it for all my sites now

HCL Clamping UK/Europe

Jul 29, 2024  on Shopify

Really great app and even better support - Both Valeria and Nelvin worked perfectly to sort our issue. 100% happy

Devetu

Jul 29, 2024  on Shopify

These templates are beautiful and so easy to customize, giving customer emails a polished look. Customer service is also very quick in responding if you have any issue. Big thank you to Nelvin for your assistance.

Eternal Tools

Jul 25, 2024  on Shopify

Great design options, very professional looking, and very easy to navigate your way around. Very helpful online chat as well.

Beachcombers Henna Supply

Jul 24, 2024  on Shopify

Very responsive to messages. Makes Shopify emails a thousand times easier to deal with. Huge time saver.

Der Hundegefährte

Jul 24, 2024  on Shopify

Es ist fantastisch! Wunderschön, leicht zu bedienen und hat einige hilfreiche Extras! Rundum zufrieden! und Oscar vom Service arbeitet daran zwei Millionen zu verdienen und mir davon eine zu geben! Besser geht nicht! Ist wirklich top, meine Kunden loben mich sogar für das epische Design.

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