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Customer reviews: Orderly Emails ‑ Templates App

Reviews (505)

Overall rating
4.9

What Merchants Think

The "Orderly Emails ‑ Templates App" is generally well-received by merchants for its beautiful, easy-to-use templates and outstanding customer service. Users appreciate the app’s ability to enhance their communication with customers through customizable email templates. Its seamless integration and the responsive, helpful support team contribute significantly to its positive reception.

Key Strengths

  • Beautiful and professional-looking templates
  • Ease of customization and editing
  • Seamless integration with Shopify emails
  • Outstanding customer service and support team
  • User-friendly interface and intuitive design

Common Concerns

  • Lack of compatibility with Shopify Marketing Automations
  • The perceived high price for email templates
  • Monotonous process of copying templates to Shopify
  • Limited variety beyond color and typography differences in templates
  • Initial installation issues and expectations around template quantity

Final Thoughts

Overall, "Orderly Emails ‑ Templates App" is highly regarded for its aesthetic and functional benefits in enhancing Shopify emails. The app's ease of use and exceptional customer support make it a valuable tool for many merchants, despite some concerns about compatibility and pricing. It remains a recommended choice for store owners seeking to improve their email communications.

Frank Eiselt

Jun 24, 2025  on Shopify

toll

MadisonAveGifts.com

Jun 03, 2025  on Shopify

Very excellent customer service. Oscar was very professional!

Walnut

May 20, 2025  on Shopify

Love - love - love this app. I set up a nicely-designed template once -- years ago now! Anytime I need to update with the latest Shopify or ShopCash code, or change the offers/content, I just re-export the code and cut-and-paste. They did a lot of thoughtful things to make this as fast and easy as possible, like a shortcut button to the exact right Shopify screen, plus a regular "footer" content that automatically updates across all emails at once.

TASCHEN

May 16, 2025  on Shopify

We were looking for an app to help us update our Shopify email templates, and we’re so glad we found Orderly Emails! The templates are clean and incredibly easy to customize, but the best part is the support team. We needed assistance with some customizations, and the team was extremely responsive and helpful throughout. We're very happy with the service and would highly recommend it to anyone looking to revamp their email templates and make them more on-brand.

Nostrand Sports

May 09, 2025  on Shopify

Amazing product and even better team behind it. Had a unique case where we needed some customization based on conditional logic and their team was able to guide us all the way from start to finish. Highly recommend them if you want a beautifully designed email template and one that can be tailored to your business needs.

Bitamino's • vitamin gummies

Mar 31, 2025  on Shopify

I am a customer of Forsberg+two for years now. I love how the converted the standard Shopify confirmation email into a work of art - that is enticing and actually contributes to the positive anticipation that a customer should have while receiving a purchase. Will recommend.

Legacy Pilates Ekipmanları Tic. Ltd. Şti.

Mar 27, 2025  on Shopify

Nordic Clays

Mar 04, 2025  on Shopify

Great app, great support and very helpful.

Kate's Kitchen

Mar 01, 2025  on Shopify

Super easy app to work with & navigate. Support is super too , Lauro sorted my issue out in no time.

viDeli - einfach guter Wein

Feb 27, 2025  on Shopify

I’m absolutely thrilled with OrderlyEmails! This app makes it incredibly easy to design professional and beautifully formatted email templates for Shopify. What impressed me the most was the excellent customer support – I had a specific question about using Liquid code in the order confirmation email, and the team responded super fast with the perfect solution. The combination of user-friendly design, great customization options, and top-notch support makes this app a must-have for any Shopify store. Highly recommended!

Vassalli

Feb 19, 2025  on Shopify

amazing app, and even more super amazing customer service, Oscar is best and i couldnt be more happier! thank you!!!

LOADEDSHOP.net

Feb 14, 2025  on Shopify

Awesome dedicated team of serious Shopify-Jedi's, not sure, but I think David is both a Jedi and a Ninja, if that's possible! Anyway, they respond quickly and solve the issues in the best possible way. Thank you for all your help

Celui d'Evy

Jan 29, 2025  on Shopify

Efficace et l'assistance est très réactive !

TincsTitok Webáruház

Jan 21, 2025  on Shopify

Oscar was really helpful from the support team. :) Would also recommend using the app, it is worth the price. Very nice templates.

RetroCameraFix

Jan 12, 2025  on Shopify

Keanu and customer support has been great in general too Thanks guys

Velocis Watches

Jan 06, 2025  on Shopify

good price, great customer service

MONTENY

Nov 13, 2024  on Shopify

Amazing tool and great support! Answers within minutes! Much appreciated!

edition mono

Nov 12, 2024  on Shopify

Beautiful templates & amazing support. I'm very happy with this product. Give it a try, you won't be disappointed.

Elleomental

Nov 03, 2024  on Shopify

I love the way how Orderly Emails makes the communication with my clients better. I have a company based on Shopify, and am integrating different download, invoice and manual links into my order confirmation email through Orderly, and it works seamlessly. What is also outstanding, is their customer service. They are fast, professional, human and very solution oriented. Kudos to them!

boden-main

Oct 15, 2024  on Shopify

Good App, that's on the whole simple to use. Where we have introduced complexity, the Orderly (FORSBERG+two) team have been brilliant in helping us out. Quick to respond, seamless transfer of knowledge between different team members, and endlessly patient.

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