Orderly is really an amazing app to customize the communication with your customers. We have recently transitioned to a blended store and with the help of the Orderly team we can now easily sent customer group specific e-mails to our different clients. The customer support of Orderly is always great; the team replies super fast and always comes up with a good solutiion.

the editing and creation of templates are so easy to use but mostly I am very grateful and impressed with the efficient customer service! Jose helped me so much today.

10/10 Absolutely incredible. Both support and mini details we wanted adjusted. So clear & easy to use, whilst leaving the app to do all the complicated stuff in the background. 2 Times Ive had tech error out of hours that needed to be resolbed & Valeria has been so helpful.

No non-sense. Just plug&play. First class customer support. Yes, we recommend this app. The only thing to improve, is to emphasize what differs the set of designed templates Orderly offer. We had to reach out to understand, becuase all the templates look more or less the same apart form color and typography. But there are differences beyond that we learnt.

Easy to use app and attractive professional designs. Any problems were helped with their friendly support. The updates over time to match Shopify's latest requirements are good.

Sehr einfach einzurichten und nützlich. Der support ist ebenfalls Klasse. Salome konnte mir bei meinen Problemen deutlich weiterhelfen. Sie konnte mein Anliegen zur Gestaltung genau nach meinen wünschen erledigen.

Working with this team has been a breeze, honestly, they are so attentive, happy to help and polite (even after my numerous requests and changes). Their prompt service has been so reassuring for me as a small creative business owner - where technology is not my strong suit! I love the overall look of emails, ease of use, they look so sleek and represent my brand and brand voice very well. All round, they are great! I'm so beyond happy i found this app & their company

Mycket nöjd med denna app och servicen! Kan uppdatera mina orderbekräftelser så som jag vill ha dem. Dessutom jättebra och hjälpsam support! ++++++++++++++

The app was showing a broken page upon first installing and although the templates are okay they are pretty basic. Not to mention you aren't really getting 40+ separate templates as they pitch, you're actually getting 12 templates with color variations of each. The 12 templates themselves are all fairly similar visually to one another. $100 a year for nothing more than to borrow an email template is absolutely outrageous. EDIT to add my reply to author and remove stars for their dishonesty: That's total marketing garbage... there are ONLY 12 templates with different colors for those 12. What you're referring to are the DEFAULT EMAILS from Shopify. By default any email sent from Shopify(order confirmation, shipping confirm, etc) goes through the theme template file, aka one of the 12 designs you guys offer. Don't try to deceive others and make it sound like they are getting anything more than that. That would be the same as selling a hat but trying to tell people it is 365 different hats because it can be worn every day of the year.

Great App. We are using it for pre-orders, and it's the only one I found that you can add a customer acknowledgment for pre-order before they buy. We had a small issue implementing it, but the tech support was great and got us up and running the same day!

I installed this a few years ago, it's been great...No problems so I'd actually forgotten about it and deleted it yesterday when having a spring clean of my site. Remembered in the middle of the night that I'd made a mistake...Reinstalled and Support were very helpful. Phew!

This app is a must for my business. They make it super easy to update and personalize your Shopify email. No code knowledge necessary. Just edit, then copy/paste. Super helpful and responsive staff if you have any questions or edits.

Nelvin helped me solving the problem and also gave nice solution for the shop issue. thanks you very much!

This app offers a great way to customize the transactional email from Shopify in an easy and user friendly way. More important - their customer service team is not less than amazing. Super responsive, friendly and helpful. Much recommended!

Such a great app. The developers were super helpful when we first installed it as I wanted to do some small coding (which isn't my field). They helped along the way. Super happy. Would recommend this App to other stores