OnCustomer: Livechat & Chatbot logo

OnCustomer: Livechat & Chatbot

Develop by Novaon Tech
Free App

Improve customer experience on website with livechat & chatbot

Ticket management
Customer feedback
Automatic routing
Automated lead tools
Sla alerts

About OnCustomer: Livechat & Chatbot

Launched Apr 26, 2024

Categories

Built by Novaon Tech

Description

Omnichannel chats: Livechat, Messenger, Instagram, Shopee, Email, Youtube, Telegram, SMS, Zalo.

OnCustomer - An effective omnichannel communication platform that helps businesses successfully communicate with customers through insightful understanding, accurate prediction of needs, and intelligent automated personalized communication.

OnCustomer - An effective omnichannel communication platform that helps businesses successfully communicate with customers through insightful understanding, accurate prediction of needs, and intelligent automated personalized communication. more
  • Conversation management: Automatic Routing conversation from multiple channels
  • Bot website: Automated lead tools help optimize customer conversion on website
  • SLA: Alerts and reporting for conversations violating Service Level Agreements
  • Surpport: Interaction channel and ticket management to manage customer complaint
  • CSAT & Survey: Collect automatically customer feedback and surveys

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