OnCustomer: Livechat & Chatbot

Develop by Novaon Tech

Free App

Improve customer experience on website with livechat & chatbot

Ticket management

Customer feedback

Automatic routing

Automated lead tools

Sla alerts

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OnCustomer: Livechat & Chatbot screenshot

About OnCustomer: Livechat & Chatbot

Launched Apr 26, 2024

Built by Novaon Tech

Email :

[email protected]

Related Categories

Description

Omnichannel chats: Livechat, Messenger, Instagram, Shopee, Email, Youtube, Telegram, SMS, Zalo.

OnCustomer - An effective omnichannel communication platform that helps businesses successfully communicate with customers through insightful understanding, accurate prediction of needs, and intelligent automated personalized communication.

Conversation management: Automatic Routing conversation from multiple channels
Bot website: Automated lead tools help optimize customer conversion on website
SLA: Alerts and reporting for conversations violating Service Level Agreements
Surpport: Interaction channel and ticket management to manage customer complaint
CSAT & Survey: Collect automatically customer feedback and surveys