Shopify Customer communication apps 2025

Wizybot ‑ AI Chatbot

$49.99-$499.99 / Month

9

153 Reviews

Automatize customer support requests with ChatGPT AI Show more

Wizybot ‑ AI Chatbot is an advanced customer experience tool designed specifically for online stores to enhance their customer service and boost sales. Leveraging the power of ChatGPT, Wizybot provides human-like responses to customer inquiries, ensuring seamless and engaging interactions. The app comes with ready-to-use sales and support chatbots that can drive revenue by promptly addressing customer questions without the need for complex setup. Within just 15 minutes, businesses can automate customer support, eliminating the hassle of building intricate workflows. Additionally, Wizybot includes pre-designed chatbot strategies that help drive sales and conversions, along with features for automated promotions and product recommendations. Installation is simple and quick, allowing Shopify store owners to integrate Wizybot with just a click, significantly improving the customer interaction experience.

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Automated responses

Quick setup

Product recommendations

Promotions automation

Human-like interactions

Sales chatbots

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DateWise ‑ Scheduled messaging

9.1

4 Reviews

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Pre-schedule checkout messages for shipping updates and delays. Show more

DateWise is a convenient app designed for merchants who handle their own fulfillment and aim to maintain clear communication with their customers. The app allows you to schedule non-shipping periods in advance, ensuring that customer-facing messages are automatically updated at Checkout (Plus only), Thank you, and Order status pages. By simply setting the dates and crafting your messages, DateWise efficiently informs shoppers about shipping schedules, so they know exactly when to expect their orders. This tool is particularly useful for providing scheduled notices about shipping delays, holidays, or other interruptions in service. DateWise is straightforward to set up; you only need to input your break start and end dates and customize your message. Additionally, it offers a drag-and-drop feature that lets you control the placement of your banner at checkout (Plus only). With DateWise, you can streamline your communication and keep your customers informed with minimal effort.

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Scheduled checkout messages

Automatic message updates

Drag-n-drop banners

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Orra Theme Sections & Blocks

9.1

9 Reviews

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Instant WhatsApp support: customizable button for seamless customer communication. Show more

The Orra WhatsApp Chat Button is a powerful tool designed to enhance customer interaction by integrating a direct WhatsApp chat feature into your online store. This app enables customers to effortlessly connect with you by simply clicking a chat button, leading them to WhatsApp with a pre-filled message tailored for quick inquiries. You can fully customize the button's design, size, and placement, ensuring it aligns perfectly with your store's branding and layout. It seamlessly integrates with all Shopify store themes, making it a versatile addition to any online retail platform. By enabling instant communication, the Orra WhatsApp Chat Button not only simplifies customer support but also boosts engagement, promoting a more personalized shopping experience. Elevate your customer service with this easy-to-use chat solution.

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Customizable design

Instant messaging

Whatsapp integration

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PDF Order Printer App

$30 / Month

9.1

3 Reviews

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Automate branded invoices for consistent, personalized e-commerce documentation. Integrates with Shopify. Show more

DocuBrand ‑ PDF Order Printer empowers e-commerce businesses to streamline and enhance their post-purchase communication through seamless customization and automation of branded documents. This versatile app allows users to tailor invoices, packing slips, receipts, and much more, ensuring a consistent and professional brand image across all customer interactions. By integrating effortlessly with Shopify, DocuBrand simplifies the process of creating personalized order documentation, improving customer communication and fostering stronger relationships. Its intuitive editor enables quick modifications and updates to templates, allowing businesses to adapt swiftly to their branding needs. Automatically generate and send personalized post-purchase documents, including order confirmations and thank you notes, to enhance customer satisfaction and loyalty. With DocuBrand, e-commerce businesses can elevate their branding and communication strategy with ease and efficiency.

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Seamless shopify integration

Custom invoice templates

Automated document creation

Personalized documentation

Intuitive template editor

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B2Chat

$4.99 / Month

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Centraliza y mejora la atención al cliente en Shopify con B2Chat. Show more

B2Chat es una innovadora aplicación diseñada para integrar tu tienda Shopify, permitiendo ofrecer un servicio de atención al cliente excepcional. Con esta herramienta, puedes centralizar tus conversaciones, sincronizar contactos y automatizar mensajes, lo que garantiza una comunicación fluida y eficiente con tus clientes. Su capacidad para conectar automáticamente los contactos entre Shopify y WhatsApp permite gestionar todas las conversaciones en un solo lugar, incluso con múltiples agentes. Además, B2Chat reduce el tiempo de respuesta al ofrecer respuestas automáticas para preguntas frecuentes, mejorando así la experiencia del cliente. La aplicación también permite respuestas rápidas y personalizadas, lo que ayuda a fidelizar a los clientes y optimizar cada interacción. Al facilitar la comunicación efectiva a través de WhatsApp y otros canales esenciales, B2Chat contribuye significativamente a aumentar las ventas y la lealtad del cliente desde una plataforma unificada.

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Sync contacts

Automate messages

Manage multiple agents

Centralize conversations

Quick personalized responses

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UIB WhatsApp Notifications

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Automate WhatsApp notifications for orders, shipments, and abandoned carts. Show more

UIB WhatsApp Notifications is an essential tool for Shopify merchants looking to enhance customer communication through automation. This app is particularly beneficial for those selling physical products, as it streamlines the process of sending personalized WhatsApp updates for order creation, shipment notifications, and abandoned cart reminders. By automating these communications, the app reduces manual effort, allowing businesses to efficiently keep their customers informed, ultimately improving overall customer satisfaction. Merchants can customize notification templates to align with their brand's unique style, ensuring a consistent and personalized customer experience. Real-time updates help maintain customer engagement, while helping recover lost sales opportunities from abandoned carts. With UIB WhatsApp Notifications, businesses can optimize their communication strategies and drive customer loyalty effectively.

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Real-time updates

Automated notifications

Template customization

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Social Media Icons by Elfsight

$3.99 / Month

8.2

3 Reviews

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Simplify Social Media Sharing with Customizable Icons. Show more

Social Media Icons by Elfsight is a versatile app designed to enhance your brand's presence across social platforms, ensuring a broader reach and boosted popularity for your accounts. With over 50 predefined social platforms supported, this tool enables seamless integration, making it easier for your clients to connect with you. The app's flexible design options allow you to style the icons to align perfectly with your brand's aesthetics, offering a personalized touch. By showcasing these icons on your website, you demonstrate accessibility and openness, fostering improved communication with your audience. This not only strengthens customer relationships but also elevates your brand's online visibility and engagement.

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Customizable icons

50+ platforms

Flexible design

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Spark ‑ WhatsApp Chat Button

$4.99-$9.99 / Month

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Enable seamless customer support with direct WhatsApp chat integration. Show more

Spark ‑ WhatsApp Chat Button is an innovative app designed to seamlessly integrate direct WhatsApp communication into your online storefront. This feature-rich tool allows your customers to easily reach out for pre-sale queries and order-related inquiries in real-time, enhancing their shopping experience with familiar and convenient messaging. By facilitating swift responses on a globally renowned platform, the app helps to eliminate obstacles in the purchasing process, establish vital customer trust, and offer instant support, ultimately encouraging more conversions. With customizable features, you can tailor the chat button's appearance by adjusting its color, size, position, and text to align with your brand. Additionally, you can set visibility according to your business hours and choose which pages or device types display the chat option. Enhance user interaction further with prefilled chat messages, ensuring a personalized and efficient customer service journey.

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Customizable button

Set business hours

Direct whatsapp chat

Prefill chat message

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CrmOne LLC

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Automate orders,manage products,enhance customer communication Show more

CrmOne LLC is a versatile CRM software tailored to meet the needs of both startups and large enterprises, featuring a user-friendly interface that simplifies complex tasks. It specializes in lead generation and nurturing, streamlining marketing operations, and managing sales processes efficiently. The app incorporates omnichannel support, allowing users to track conversations across various platforms, thus enhancing customer communication and service. With capabilities to automate workflows, CrmOne optimizes lead management and sales tracking, enabling businesses to make data-driven decisions through comprehensive report analysis. Additionally, the app supports marketing automation and customer service functions, ensuring smooth and effective operational processes. For e-commerce businesses, CrmOne seamlessly integrates with Shopify to manage products, automate order processes, and facilitate customer interactions. Using its sophisticated automation tools, businesses can efficiently handle order creation, fulfillment, and address abandoned checkouts.

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Workflow automation

Marketing automation

Lead generation

Track sales

Manage products

Omnichannel support

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Simla.com

(1/5)

1 Reviews

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Sales Platform for WhatsApp, Facebook and Instagram Show more

Simla.com is an innovative customer relationship management (CRM) app designed to boost your sales within just one month. It enhances customer interaction at every stage, from seamless communication to efficient database management, ensuring you stay connected with your clients. With Simla.com, you can easily create tasks, monitor employee performance, and assign specific dialogs to team members, streamlining workflow and enabling quicker deal closures. The app also simplifies order, payment, and delivery management, integrating telephony to keep all sales processes under one roof. Access your current catalog of products or services effortlessly, create and manage orders, generate invoices, and streamline payment collection. Simla.com is an all-in-one solution tailored to elevate your business operations and drive growth.

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Order management

Payment processing

Catalog management

Task creation

Invoice generation

Multi-agent platform

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Pop Up Discount by MITS

8.2

3 Reviews

Discount popup, email pop up for more sign ups, lovely banners Show more

Pop Up Discount by MITS is a powerful tool designed to enhance your Shopify store's engagement and conversion rates through strategic use of popups and banners. The app facilitates effortless subscriber growth by seamlessly integrating customized popups within your store’s design, maintaining a native look and feel. By capturing phone and email data, Pop Up Discount can significantly boost user interaction, paving the way for potential sales increases. Additionally, the app supports tailored communication through smart announcements, driving targeted traffic to specific URLs. With comprehensive style customization and full mobile responsiveness, the app ensures that your announcements and promotions reach your audience effectively regardless of the device they use. It also offers a variety of popup types, including announcements, cart pop-ups, and consent pop-ups, along with robust features for managing pop-ups such as A/B testing and analytics, making it an essential tool for boosting conversions and sales.

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Mobile responsive

Discount popups

Analytics

Ab testing

Email sign-ups

Lovely banners

Ezy ‑ All in one chat widgets

$1.99-$19.99 / Month

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Add WhatsApp Chat, Phone Call, Facebook Messenger Chat Buttons Show more

Ezy ‑ All in one chat widgets is an innovative app designed to streamline customer communication by integrating multiple channels into a single platform. With Ezy Chat, businesses can engage with customers via WhatsApp, Facebook Messenger, SMS, email, phone, Instagram, TikTok, Telegram, and more, all from one convenient interface. The app enhances accessibility with features like phone buttons, Call Now options, and click-to-call widgets, ensuring that customers can easily reach out whenever needed. By providing a versatile live chat button, Ezy Chat helps increase sales conversions, generate leads, and improve client support. It offers customizable chat widgets, allowing businesses to tailor the color, position, icons, and welcome messages to suit their brand. Additionally, Ezy Chat enables seamless sales closures through WhatsApp chat, Facebook Messenger, and phone calls, while ensuring cross-device functionality by displaying chat options on both mobile and desktop.

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Customizable widgets

Multiple chat platforms

Click-to-call widgets

Mobile & desktop icons

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Azark Shop Quick Contact Forms

$44.99-$199 / Month

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Streamline customer communication with customizable Shopify contact forms. Show more

Azark Shop Quick Contact Forms is a versatile tool tailored for Shopify merchants aiming to enhance customer communication. This app allows you to effortlessly create and customize contact forms that perfectly align with your store's requirements, facilitating the collection of inquiries, feedback, or custom order requests. Ideal for merchants prioritizing efficiency, the app ensures a seamless customer interaction experience by streamlining form creation and providing instant email alerts. Its responsive design adapts to various devices, guaranteeing optimal accessibility and usability for customers on any platform. With Azark Shop Quick Contact Forms, improving customer engagement and satisfaction is both simple and effective, making it a valuable asset for any Shopify store.

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Customizable forms

Responsive design

Instant notifications

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Bond AI: Reviews via Whatsapp

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Capture reviews on WhatsApp with AI, boost revenue seamlessly. Show more

Bond AI: Reviews via WhatsApp is an innovative app designed to enhance customer engagement by capturing more reviews and boosting revenue. With the high open rates of WhatsApp, it becomes an efficient platform for collecting customer feedback, including photos and videos. The app utilizes an AI agent to send personalized messages, offering discount coupons to encourage visual feedback and promote repeat purchases. In addition, users can customize their AI agent's name, tone, and emoji style to align with their brand identity. All the gathered reviews can be seamlessly exported to your preferred display app, ensuring integration with your current systems. By facilitating easy, multimedia-enabled conversations, Bond AI helps businesses not only collect valuable customer insights but also forge stronger customer relationships and drive sales.

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Discount coupons

Whatsapp reviews

Ai-driven messaging

Visual feedback

Audio, photo, video

Export reviews

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Lets Connect by PATHADVICE

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Connect with your Visitors via Audio, Video & Text Chat Show more

Let’s Connect by PATHADVICE is a powerful digital customer communication solution designed to enhance your business interactions. This app transforms your online shop into a personalized consulting, support, and sales channel with just a few clicks. By integrating options for live chat, phone, and video contact, it allows you to connect with your customers personally, thereby boosting your sales. Impress your clients by offering a unique consultation experience and quick problem-solving solutions. Let’s Connect ensures your customers enjoy seamless and direct communication, elevating their overall service experience. It’s the perfect tool for businesses aiming to provide personalized customer support and strengthen customer relationships.

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Text chat

Video chat

Audio chat

Live support

Personal consultation

Quick solutions

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SMSify Notifications & Support

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Enhance customer communication with automated SMS notifications and 2-way chat. Show more

SMSify Notifications & Support is a powerful app designed to enhance customer engagement by facilitating seamless communication between merchants and their customers. This app allows businesses to send automated SMS notifications for essential order updates, such as new orders, fulfillment, cancellations, and more, ensuring that customers are always informed. With a dedicated phone number, merchants can enable two-way SMS chat, allowing for direct customer interaction, thereby building trust and improving customer satisfaction. The app offers easy customer support features, making it simple to address inquiries and enhance the shopping experience. Perfect for businesses aiming to reduce support response times, SMSify helps improve overall customer satisfaction. Additionally, SMSify streamlines the order confirmation process by sending unique links via SMS, keeping customers engaged and informed every step of the way.

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Automated sms notifications

Dedicated phone number

2-way sms chat

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YSD Sticky WhatsApp Icon

2 Reviews

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Let customers talk to you in WhatsApp Show more

YSD Sticky WhatsApp Icon is designed for businesses seeking to enhance customer interaction through easy access to WhatsApp. This app allows you to display a prominent WhatsApp icon at the bottom of your website, enabling seamless communication with your customers at the click of a button. The highly visible chat button can be customized in color and positioned anywhere you find optimal for customer engagement. The user-friendly setup requires no coding skills, making it an accessible tool for all business owners. By facilitating direct and convenient communication, the app helps improve customer service and fosters stronger connections with your audience. Elevate your customer interaction with this simple yet effective solution.

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Easy installation

Customizable button

Whatsapp icon

Easy chat

Position freely

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WapTap: Quick Chat WhatsApp

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Instant customer communication with you via WhatsApp Show more

WapTap: Quick Chat WhatsApp is an innovative app designed to enhance customer communication by integrating seamlessly with the world's most popular messaging platform. This app allows businesses to offer their customers the convenience of reaching out through WhatsApp, regardless of whether they have the app installed. With highly flexible customization options, businesses can tailor the contact button to fit their brand and communication needs. WapTap ensures businesses receive customer messages instantly, enabling prompt responses and improving overall customer satisfaction. It functions efficiently across both desktop and mobile devices, ensuring accessibility and ease of use for any user. By utilizing WapTap, companies can streamline their interactions, making it easier to address customer inquiries swiftly and effectively.

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Whatsapp integration

Instant communication

Customizable contact button

Desktop and mobile

Flexible interface

No app required

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CK : WhatsApp Chat Button

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Instantly connect with customers via WhatsApp for seamless communication. Show more

CK: WhatsApp Chat Button is a user-friendly app designed to enhance customer interaction by allowing direct communication through WhatsApp, rather than automated responses. This straightforward tool lets your customers easily contact you with just one click, using a designated WhatsApp chat button on your platform. You can select the WhatsApp number and customize pre-filled messages to initiate conversations, providing a personalized and human experience for your customers. This feature ensures that customer inquiries are addressed promptly and efficiently, potentially boosting conversion rates as customers feel more connected and informed. The app supports seamless integration with both WhatsApp Web and Desktop, ensuring accessibility and convenience for users. By setting tailored WhatsApp messages, businesses offer a real-time, personal touch that encourages customers to make confident purchasing decisions.

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Pre-filled message

One-click chat

Web/desktop support

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RFQ Request Quote & Hide Price

$2.99-$29.99 / Month

7.2

13 Reviews

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Conceal pricing details by adding Request for Price button Show more

RFQ Hide Price is a versatile app designed to enhance the shopping experience by allowing customers to request quotes instead of displaying fixed prices, thus fostering direct communication and negotiation. This tool empowers merchants to conceal pricing and integrate a Request for Quote (RFQ) button on products or collections, encouraging customers to inquire via email or phone. The app boasts a dynamic RFQ form builder, enabling merchants to customize and capture necessary order information directly from their storefront. With a comprehensive backend grid, merchants can efficiently retrieve and manage quote requests, tailoring responses through preferred communication channels to secure favorable deals. Additionally, the app allows for seamless appearance customization of the RFQ button, ensuring congruence with the store's aesthetic. Ultimately, RFQ Hide Price bridges the gap between inquiry and purchase, converting potential quotes into finalized orders.

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Hide pricing details

Dynamic rfq form

Quote-to-order conversion

Customize rfq button

Backend request processing

Install App

Shopify Customer communication apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 46 Apps

Wizybot ‑ AI Chatbot

DateWise ‑ Scheduled messaging

Orra Theme Sections & Blocks

PDF Order Printer App

B2Chat

UIB WhatsApp Notifications

Social Media Icons by Elfsight

Spark ‑ WhatsApp Chat Button

CrmOne LLC

Simla.com

Pop Up Discount by MITS

Ezy ‑ All in one chat widgets

Azark Shop Quick Contact Forms

Bond AI: Reviews via Whatsapp

Lets Connect by PATHADVICE

SMSify Notifications & Support

YSD Sticky WhatsApp Icon

WapTap: Quick Chat WhatsApp

CK : WhatsApp Chat Button

RFQ Request Quote & Hide Price