Shopify Customer communication apps 2025

Wizybot ‑ AI Chatbot

$49.99-$499.99 / Month

8.8

163 Reviews

Automatize customer support requests with ChatGPT AI Show more

Wizybot ‑ AI Chatbot is an advanced customer experience tool designed specifically for online stores to enhance their customer service and boost sales. Leveraging the power of ChatGPT, Wizybot provides human-like responses to customer inquiries, ensuring seamless and engaging interactions. The app comes with ready-to-use sales and support chatbots that can drive revenue by promptly addressing customer questions without the need for complex setup. Within just 15 minutes, businesses can automate customer support, eliminating the hassle of building intricate workflows. Additionally, Wizybot includes pre-designed chatbot strategies that help drive sales and conversions, along with features for automated promotions and product recommendations. Installation is simple and quick, allowing Shopify store owners to integrate Wizybot with just a click, significantly improving the customer interaction experience.

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Automated responses

Quick setup

Product recommendations

Promotions automation

Human-like interactions

Sales chatbots

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Orra Theme Sections & Blocks

9.1

9 Reviews

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Instant WhatsApp support: customizable button for seamless customer communication. Show more

The Orra WhatsApp Chat Button is a powerful tool designed to enhance customer interaction by integrating a direct WhatsApp chat feature into your online store. This app enables customers to effortlessly connect with you by simply clicking a chat button, leading them to WhatsApp with a pre-filled message tailored for quick inquiries. You can fully customize the button's design, size, and placement, ensuring it aligns perfectly with your store's branding and layout. It seamlessly integrates with all Shopify store themes, making it a versatile addition to any online retail platform. By enabling instant communication, the Orra WhatsApp Chat Button not only simplifies customer support but also boosts engagement, promoting a more personalized shopping experience. Elevate your customer service with this easy-to-use chat solution.

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Customizable design

Instant messaging

Whatsapp integration

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DateWise ‑ Scheduled messaging

9.1

4 Reviews

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Pre-schedule checkout messages for shipping updates and delays. Show more

DateWise is a convenient app designed for merchants who handle their own fulfillment and aim to maintain clear communication with their customers. The app allows you to schedule non-shipping periods in advance, ensuring that customer-facing messages are automatically updated at Checkout (Plus only), Thank you, and Order status pages. By simply setting the dates and crafting your messages, DateWise efficiently informs shoppers about shipping schedules, so they know exactly when to expect their orders. This tool is particularly useful for providing scheduled notices about shipping delays, holidays, or other interruptions in service. DateWise is straightforward to set up; you only need to input your break start and end dates and customize your message. Additionally, it offers a drag-and-drop feature that lets you control the placement of your banner at checkout (Plus only). With DateWise, you can streamline your communication and keep your customers informed with minimal effort.

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Scheduled checkout messages

Automatic message updates

Drag-n-drop banners

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Value: Whatsapp Button Chat

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WhatsApp Button to let the customers connect with your store Show more

Value: Whatsapp Button is a user-friendly application designed to help merchants easily integrate a WhatsApp contact button onto their websites, enhancing communication with customers. With this app, setting up the button is a breeze and can be accomplished in under two minutes without any coding or integration requirements. By making themselves accessible via WhatsApp, merchants can significantly increase customer trust and engagement. The app offers customization options, allowing users to adjust the size and position of the button, ensuring it complements the store's design. Additionally, merchants can personalize the tooltip and starter message to provide a welcoming and informative initial interaction. Ideal for businesses seeking to bolster customer relations, Value: Whatsapp Button simplifies direct communication, making it a crucial tool in developing customer trust and satisfaction.

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Easy setup

Customizable button

Quick integration

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Messenger Chat ‑ Common Ninja

$4.99 / Month

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Enrich User Experience With a Messenger Chat on Your Store Show more

Messenger Chat - Common Ninja is an intuitive app designed to facilitate seamless communication with your customers utilizing Facebook's Messenger platform. This tool empowers businesses to respond to customer inquiries promptly, thus enhancing the decision-making process and elevating the overall user experience with 24/7 online chat availability. The app is particularly user-friendly, requiring no coding skills, and offers extensive customization options to align with your brand's aesthetics. Users can choose from multiple button icons to match their design preferences, toggle message timestamps on or off, and enjoy a simple interface for efficient content management. Additionally, the app provides rich styling options and multiple skins, offering a variety of beautifully crafted templates to suit diverse visual needs. Ideal for any business seeking to improve customer interaction and satisfaction, Messenger Chat - Common Ninja is a versatile solution for modern communication challenges.

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No coding required

Simple user interface

Rich styling options

Multiple skins

24/7 online chat

Full customization options

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WhatsUp: WhatsApp Chat Button

$0.9 / Month

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Adds a customizable WhatsApp chat button to your store Show more

WhatsUp: WhatsApp Chat Button is an innovative app designed to enhance customer engagement by seamlessly integrating a WhatsApp chat button into your online store. This feature allows customers to easily reach out to you, facilitating direct and efficient communication. The app offers a customizable button that aligns perfectly with your store's design, maintaining your brand's aesthetic consistency. Installation is quick and hassle-free, requiring no coding skills, so you can start improving customer interaction in just minutes. Additionally, the app supports a responsive design, ensuring an optimal chat experience on both mobile and desktop devices. By using WhatsUp, you not only streamline customer service but also promote a more personalized shopping experience.

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Responsive design

Quick installation

Seamless design integration

Customizable chat button

Zero-code setup

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KM FAQ Page Adder

$44.99-$199 / Month

9.1

4 Reviews

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Effortlessly create customizable FAQ pages to enhance customer communication. Show more

The KM FAQ Page Adder app is a powerful tool for merchants aiming to enhance their customer support by reducing repetitive inquiries. By facilitating the easy creation of a detailed FAQ page, the app helps merchants address common customer questions, thereby improving response times and enhancing the overall shopping experience. Merchants can organize questions into categories for easier navigation, ensuring customers find answers quickly and efficiently. The app is ideal for those looking to save time on customer support while building trust and transparency with their clientele. With its simple interface and full customization options, the FAQ Page Adder integrates seamlessly with existing systems and offers a responsive design that suits any device. Overall, it empowers merchants to streamline communication and elevate customer satisfaction.

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Responsive design

Customizable faq pages

Effortless faq creation

Organize questions

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RFQ Request Quote & Hide Price

$2.99-$29.99 / Month

7

13 Reviews

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Conceal pricing details by adding Request for Price button Show more

RFQ Hide Price is a versatile app designed to enhance the shopping experience by allowing customers to request quotes instead of displaying fixed prices, thus fostering direct communication and negotiation. This tool empowers merchants to conceal pricing and integrate a Request for Quote (RFQ) button on products or collections, encouraging customers to inquire via email or phone. The app boasts a dynamic RFQ form builder, enabling merchants to customize and capture necessary order information directly from their storefront. With a comprehensive backend grid, merchants can efficiently retrieve and manage quote requests, tailoring responses through preferred communication channels to secure favorable deals. Additionally, the app allows for seamless appearance customization of the RFQ button, ensuring congruence with the store's aesthetic. Ultimately, RFQ Hide Price bridges the gap between inquiry and purchase, converting potential quotes into finalized orders.

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Hide pricing details

Dynamic rfq form

Quote-to-order conversion

Customize rfq button

Backend request processing

Install App

PDF Order Printer App

$30 / Month

8.2

2 Reviews

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Automate branded invoices for consistent, personalized e-commerce documentation. Integrates with Shopify. Show more

DocuBrand ‑ PDF Order Printer empowers e-commerce businesses to streamline and enhance their post-purchase communication through seamless customization and automation of branded documents. This versatile app allows users to tailor invoices, packing slips, receipts, and much more, ensuring a consistent and professional brand image across all customer interactions. By integrating effortlessly with Shopify, DocuBrand simplifies the process of creating personalized order documentation, improving customer communication and fostering stronger relationships. Its intuitive editor enables quick modifications and updates to templates, allowing businesses to adapt swiftly to their branding needs. Automatically generate and send personalized post-purchase documents, including order confirmations and thank you notes, to enhance customer satisfaction and loyalty. With DocuBrand, e-commerce businesses can elevate their branding and communication strategy with ease and efficiency.

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Seamless shopify integration

Custom invoice templates

Automated document creation

Personalized documentation

Intuitive template editor

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Pop Up Discount by MITS

8.2

3 Reviews

Discount popup, email pop up for more sign ups, lovely banners Show more

Pop Up Discount by MITS is a powerful tool designed to enhance your Shopify store's engagement and conversion rates through strategic use of popups and banners. The app facilitates effortless subscriber growth by seamlessly integrating customized popups within your store’s design, maintaining a native look and feel. By capturing phone and email data, Pop Up Discount can significantly boost user interaction, paving the way for potential sales increases. Additionally, the app supports tailored communication through smart announcements, driving targeted traffic to specific URLs. With comprehensive style customization and full mobile responsiveness, the app ensures that your announcements and promotions reach your audience effectively regardless of the device they use. It also offers a variety of popup types, including announcements, cart pop-ups, and consent pop-ups, along with robust features for managing pop-ups such as A/B testing and analytics, making it an essential tool for boosting conversions and sales.

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Mobile responsive

Discount popups

Analytics

Ab testing

Email sign-ups

Lovely banners

Yew: Connect with Telegram

$5 / Month

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You can chat directly with customers on Telegram via the bot. Show more

Yew is a seamless communication tool for merchants, utilizing a Telegram bot to facilitate customer interactions without the need for additional app installations. Once the merchant sets up a Telegram group chat, enables topic functionality, and appoints the bot as a group admin, Yew automatically creates a new topic for each customer message. This functionality ensures that merchants receive visitor information directly in the chat, enabling real-time, direct responses. Yew also enhances interaction quality, supporting the use of Telegram stickers and the sharing of product links. Additionally, the app provides webhook notifications to keep merchants updated on customer activities. With Yew, businesses can enhance their customer service experience using the familiar and powerful interface of Telegram.

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Direct customer communication

Webhook notifications

Telegram bot integration

Group chat admin

Unique visitor topics

Send stickers

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SaleChaty

$9 / Month

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全渠道客户沟通、营销推广平台，聚合网页聊天。 Show more

SaleChaty is a comprehensive platform designed to streamline customer communication and marketing across multiple channels. It integrates various messaging apps such as WhatsApp, Facebook Messenger, Telegram, Line, Slack, and WeChat, allowing businesses to manage all interactions from one centralized location. The app supports the incorporation of AI chatbots and advanced knowledge bases, enhancing automated responses and customer service efficiency. Additionally, SaleChaty offers automation features for seamless marketing and promotional campaigns, including bulk messaging plans and ready-to-use templates for WhatsApp and Email. The platform enhances team collaboration with shared chats and conversation assignments, ensuring orderly and efficient customer service. With SaleChaty, businesses can develop precise customer profiles, enabling personalized and targeted communication strategies. Overall, it facilitates enhanced customer engagement and optimized marketing operations.

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Ai chatbot

Multi-channel communication

Customer management

Team collaboration

Knowledge base integration

Template messaging

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Spark ‑ WhatsApp Chat Button

$4.99-$9.99 / Month

9.1

1 Reviews

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Enable seamless customer support with direct WhatsApp chat integration. Show more

Spark ‑ WhatsApp Chat Button is an innovative app designed to seamlessly integrate direct WhatsApp communication into your online storefront. This feature-rich tool allows your customers to easily reach out for pre-sale queries and order-related inquiries in real-time, enhancing their shopping experience with familiar and convenient messaging. By facilitating swift responses on a globally renowned platform, the app helps to eliminate obstacles in the purchasing process, establish vital customer trust, and offer instant support, ultimately encouraging more conversions. With customizable features, you can tailor the chat button's appearance by adjusting its color, size, position, and text to align with your brand. Additionally, you can set visibility according to your business hours and choose which pages or device types display the chat option. Enhance user interaction further with prefilled chat messages, ensuring a personalized and efficient customer service journey.

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Customizable button

Set business hours

Direct whatsapp chat

Prefill chat message

Install App

Bond AI: Smart Whatsapp Agent

9.1

1 Reviews

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Capture reviews on WhatsApp with AI, boost revenue seamlessly. Show more

Bond AI: Reviews via WhatsApp is an innovative app designed to enhance customer engagement by capturing more reviews and boosting revenue. With the high open rates of WhatsApp, it becomes an efficient platform for collecting customer feedback, including photos and videos. The app utilizes an AI agent to send personalized messages, offering discount coupons to encourage visual feedback and promote repeat purchases. In addition, users can customize their AI agent's name, tone, and emoji style to align with their brand identity. All the gathered reviews can be seamlessly exported to your preferred display app, ensuring integration with your current systems. By facilitating easy, multimedia-enabled conversations, Bond AI helps businesses not only collect valuable customer insights but also forge stronger customer relationships and drive sales.

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Discount coupons

Whatsapp reviews

Ai-driven messaging

Visual feedback

Audio, photo, video

Export reviews

Install App

Intercom Chat Box Embed

$4.9 / Month

(3/5)

2 Reviews

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Talk to your customers with just a few clicks Show more

Intercom Chat Box Embed is a user-friendly application designed to seamlessly integrate the Intercom Messenger widget into your online storefront. With its straightforward setup process, store owners can easily get started without needing any coding expertise. The app provides a simple and intuitive admin interface that allows you to enable or disable the chat box with just a single click. This makes it incredibly convenient to maintain real-time communication with customers, enhancing customer service and engagement. By embedding the chat box, you can leverage the full capabilities of Intercom Messenger to interact with visitors and boost sales. Experience hassle-free integration and start connecting with your customers effortlessly today.

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Real-time communication

Easy setup

No coding

Enable/disable easily

Admin interface

Embed chat box

Install App

Support Board ‑ Chat & Chatbot

$5-$10 / Month

9.1

2 Reviews

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Automate your customers' communication Show more

Support Board - Chat & Chatbot is an advanced communication platform designed to streamline interactions between customers and stores using artificial intelligence. The app features an AI-driven chatbot, powered by OpenAI, that efficiently handles customer inquiries related to Shopify stores by accessing real-time data. It enables businesses to provide 24/7 support while integrating seamlessly with various communication channels like WhatsApp, Instagram, Facebook, Telegram, emails, and SMS. With its user-friendly interface, the app allows easy access to detailed customer information, including order history and cart items, directly within the Support Board admin area. Additionally, users can display products searched by customers using interactive cards and sliders for a visually engaging experience. The platform also offers a customizable help center to enhance self-service support for customers. Designed for both human agents and AI, Support Board ensures efficient and effective communication, enhancing customer satisfaction and operational efficiency.

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Real-time data

Omni-channel integration

Ai-driven chatbots

Product card messages

Customer information access

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Qchat: Facebook Messenger

(1/5)

2 Reviews

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Connect your customer using Facebook Messenger Business Page Show more

Qchat: Facebook Messenger is a powerful tool designed to transform customer interactions and boost the performance of your online store. By seamlessly integrating the capabilities of Facebook Messenger Chat, Qchat allows you to engage with customers in real-time, enhancing their shopping experience. This app simplifies the process of connecting your store to your Facebook Page's Messenger, allowing you to respond to customer inquiries and address concerns with just a few clicks. One of the standout features of Qchat is its ability to customize the chat bubble to align with your store's theme using the native Facebook chat plugin editor. This ensures that your communication tool reflects your brand's aesthetic seamlessly. Qchat: Facebook Messenger is an essential app for any online store looking to improve customer engagement and streamline communication.

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Real-time engagement

Messenger integration

Chat bubble customization

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Great Whatsapp Button

$29 / Month

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Add WhatsApp button: Let customers message your shop instantly Show more

Great WhatsApp Button is an intuitive app designed to enhance customer engagement by adding a WhatsApp chat button directly to your online store. This seamless integration allows customers to easily contact you, whether they're browsing on a phone or computer. The button's appearance can be customized to align perfectly with your store's aesthetic, ensuring a cohesive shopping experience. With four templates and the option for custom messages, you can tailor the communication to meet your unique needs. No technical expertise is required, making it accessible for all business owners. The app also provides valuable insights by tracking button clicks, enabling you to measure customer interaction and potentially boost sales. By improving communication speed, this app helps build stronger customer relationships and offers an efficient way to assist shoppers in real-time.

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Click tracking

Customizable styling

Pre-set messages

Whatsapp chat button

Cross-device compatibility

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Lets Connect by PATHADVICE

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Connect with your Visitors via Audio, Video & Text Chat Show more

Let’s Connect by PATHADVICE is a powerful digital customer communication solution designed to enhance your business interactions. This app transforms your online shop into a personalized consulting, support, and sales channel with just a few clicks. By integrating options for live chat, phone, and video contact, it allows you to connect with your customers personally, thereby boosting your sales. Impress your clients by offering a unique consultation experience and quick problem-solving solutions. Let’s Connect ensures your customers enjoy seamless and direct communication, elevating their overall service experience. It’s the perfect tool for businesses aiming to provide personalized customer support and strengthen customer relationships.

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Text chat

Video chat

Audio chat

Live support

Personal consultation

Quick solutions

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Ezy ‑ All in one chat widgets

$1.99-$19.99 / Month

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Add WhatsApp Chat, Phone Call, Facebook Messenger Chat Buttons Show more

Ezy ‑ All in one chat widgets is an innovative app designed to streamline customer communication by integrating multiple channels into a single platform. With Ezy Chat, businesses can engage with customers via WhatsApp, Facebook Messenger, SMS, email, phone, Instagram, TikTok, Telegram, and more, all from one convenient interface. The app enhances accessibility with features like phone buttons, Call Now options, and click-to-call widgets, ensuring that customers can easily reach out whenever needed. By providing a versatile live chat button, Ezy Chat helps increase sales conversions, generate leads, and improve client support. It offers customizable chat widgets, allowing businesses to tailor the color, position, icons, and welcome messages to suit their brand. Additionally, Ezy Chat enables seamless sales closures through WhatsApp chat, Facebook Messenger, and phone calls, while ensuring cross-device functionality by displaying chat options on both mobile and desktop.

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Customizable widgets

Multiple chat platforms

Click-to-call widgets

Mobile & desktop icons

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Shopify Customer communication apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 48 Apps

Wizybot ‑ AI Chatbot

Orra Theme Sections & Blocks

DateWise ‑ Scheduled messaging

Value: Whatsapp Button Chat

Messenger Chat ‑ Common Ninja

WhatsUp: WhatsApp Chat Button

KM FAQ Page Adder

RFQ Request Quote & Hide Price

PDF Order Printer App

Pop Up Discount by MITS

Yew: Connect with Telegram

SaleChaty

Spark ‑ WhatsApp Chat Button

Bond AI: Smart Whatsapp Agent

Intercom Chat Box Embed

Support Board ‑ Chat & Chatbot

Qchat: Facebook Messenger

Great Whatsapp Button

Lets Connect by PATHADVICE

Ezy ‑ All in one chat widgets