Shopify Customer communication apps 2025

Wizybot ‑ AI Chatbot

$49.99-$499.99 / Month

8.9

142 Reviews

Automatize customer support requests with ChatGPT AI Show more

Wizybot ‑ AI Chatbot is an advanced customer experience tool designed specifically for online stores to enhance their customer service and boost sales. Leveraging the power of ChatGPT, Wizybot provides human-like responses to customer inquiries, ensuring seamless and engaging interactions. The app comes with ready-to-use sales and support chatbots that can drive revenue by promptly addressing customer questions without the need for complex setup. Within just 15 minutes, businesses can automate customer support, eliminating the hassle of building intricate workflows. Additionally, Wizybot includes pre-designed chatbot strategies that help drive sales and conversions, along with features for automated promotions and product recommendations. Installation is simple and quick, allowing Shopify store owners to integrate Wizybot with just a click, significantly improving the customer interaction experience.

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Automated responses

Quick setup

Product recommendations

Promotions automation

Human-like interactions

Sales chatbots

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PDF Order Printer App

$30 / Month

9.1

3 Reviews

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Automate branded invoices for consistent, personalized e-commerce documentation. Integrates with Shopify. Show more

DocuBrand ‑ PDF Order Printer empowers e-commerce businesses to streamline and enhance their post-purchase communication through seamless customization and automation of branded documents. This versatile app allows users to tailor invoices, packing slips, receipts, and much more, ensuring a consistent and professional brand image across all customer interactions. By integrating effortlessly with Shopify, DocuBrand simplifies the process of creating personalized order documentation, improving customer communication and fostering stronger relationships. Its intuitive editor enables quick modifications and updates to templates, allowing businesses to adapt swiftly to their branding needs. Automatically generate and send personalized post-purchase documents, including order confirmations and thank you notes, to enhance customer satisfaction and loyalty. With DocuBrand, e-commerce businesses can elevate their branding and communication strategy with ease and efficiency.

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Seamless shopify integration

Custom invoice templates

Automated document creation

Personalized documentation

Intuitive template editor

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Value: Whatsapp Button Chat

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WhatsApp Button to let the customers connect with your store Show more

Value: Whatsapp Button is a user-friendly application designed to help merchants easily integrate a WhatsApp contact button onto their websites, enhancing communication with customers. With this app, setting up the button is a breeze and can be accomplished in under two minutes without any coding or integration requirements. By making themselves accessible via WhatsApp, merchants can significantly increase customer trust and engagement. The app offers customization options, allowing users to adjust the size and position of the button, ensuring it complements the store's design. Additionally, merchants can personalize the tooltip and starter message to provide a welcoming and informative initial interaction. Ideal for businesses seeking to bolster customer relations, Value: Whatsapp Button simplifies direct communication, making it a crucial tool in developing customer trust and satisfaction.

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Easy setup

Customizable button

Quick integration

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CrmOne LLC

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Automate orders,manage products,enhance customer communication Show more

CrmOne LLC is a versatile CRM software tailored to meet the needs of both startups and large enterprises, featuring a user-friendly interface that simplifies complex tasks. It specializes in lead generation and nurturing, streamlining marketing operations, and managing sales processes efficiently. The app incorporates omnichannel support, allowing users to track conversations across various platforms, thus enhancing customer communication and service. With capabilities to automate workflows, CrmOne optimizes lead management and sales tracking, enabling businesses to make data-driven decisions through comprehensive report analysis. Additionally, the app supports marketing automation and customer service functions, ensuring smooth and effective operational processes. For e-commerce businesses, CrmOne seamlessly integrates with Shopify to manage products, automate order processes, and facilitate customer interactions. Using its sophisticated automation tools, businesses can efficiently handle order creation, fulfillment, and address abandoned checkouts.

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Workflow automation

Marketing automation

Lead generation

Track sales

Manage products

Omnichannel support

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Customer Link Hub

$9.99 / Month

8.2

4 Reviews

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Effortless Customer Service Management, Streamline Intake Reqs Show more

Customer Link Hub is an innovative app designed to transform merchant-customer interactions by serving as a centralized platform for managing customer inquiries, orders, and support requests. This tool significantly streamlines communication, enabling businesses to respond quickly and effectively to customer queries, which enhances satisfaction and retention rates. Key features include automatic order loading and case queue management, allowing for efficient prioritization and resolution of customer issues. Customizable email templates further enhance communication by facilitating smooth transitions from email to case or message. The app also supports internal notes and messaging between merchants and customers, ensuring all parties have access to necessary information. Additionally, Customer Link Hub offers activity tracking within support cases, providing a comprehensive overview of interactions and progress.

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Customizable email templates

Automatic order loading

Case queue management

Email to case

Email to messages

Internal messaging

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OnCustomer: Livechat & Chatbot

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Improve customer experience on website with livechat & chatbot

Ticket management

Customer feedback

Automatic routing

Automated lead tools

Sla alerts

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Intercom Chat Box Embed

$4.9 / Month

(3/5)

2 Reviews

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Talk to your customers with just a few clicks Show more

Intercom Chat Box Embed is a user-friendly application designed to seamlessly integrate the Intercom Messenger widget into your online storefront. With its straightforward setup process, store owners can easily get started without needing any coding expertise. The app provides a simple and intuitive admin interface that allows you to enable or disable the chat box with just a single click. This makes it incredibly convenient to maintain real-time communication with customers, enhancing customer service and engagement. By embedding the chat box, you can leverage the full capabilities of Intercom Messenger to interact with visitors and boost sales. Experience hassle-free integration and start connecting with your customers effortlessly today.

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Real-time communication

Easy setup

No coding

Enable/disable easily

Admin interface

Embed chat box

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YSD Sticky WhatsApp Icon

2 Reviews

Claim Offer

Let customers talk to you in WhatsApp Show more

YSD Sticky WhatsApp Icon is designed for businesses seeking to enhance customer interaction through easy access to WhatsApp. This app allows you to display a prominent WhatsApp icon at the bottom of your website, enabling seamless communication with your customers at the click of a button. The highly visible chat button can be customized in color and positioned anywhere you find optimal for customer engagement. The user-friendly setup requires no coding skills, making it an accessible tool for all business owners. By facilitating direct and convenient communication, the app helps improve customer service and fosters stronger connections with your audience. Elevate your customer interaction with this simple yet effective solution.

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Easy installation

Customizable button

Whatsapp icon

Easy chat

Position freely

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WhatsUp: WhatsApp Chat Button

$0.9 / Month

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Adds a customizable WhatsApp chat button to your store Show more

WhatsUp: WhatsApp Chat Button is an innovative app designed to enhance customer engagement by seamlessly integrating a WhatsApp chat button into your online store. This feature allows customers to easily reach out to you, facilitating direct and efficient communication. The app offers a customizable button that aligns perfectly with your store's design, maintaining your brand's aesthetic consistency. Installation is quick and hassle-free, requiring no coding skills, so you can start improving customer interaction in just minutes. Additionally, the app supports a responsive design, ensuring an optimal chat experience on both mobile and desktop devices. By using WhatsUp, you not only streamline customer service but also promote a more personalized shopping experience.

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Responsive design

Quick installation

Seamless design integration

Customizable chat button

Zero-code setup

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Ezy ‑ All in one chat widgets

$1.99-$19.99 / Month

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Add WhatsApp Chat, Phone Call, Facebook Messenger Chat Buttons Show more

Ezy ‑ All in one chat widgets is an innovative app designed to streamline customer communication by integrating multiple channels into a single platform. With Ezy Chat, businesses can engage with customers via WhatsApp, Facebook Messenger, SMS, email, phone, Instagram, TikTok, Telegram, and more, all from one convenient interface. The app enhances accessibility with features like phone buttons, Call Now options, and click-to-call widgets, ensuring that customers can easily reach out whenever needed. By providing a versatile live chat button, Ezy Chat helps increase sales conversions, generate leads, and improve client support. It offers customizable chat widgets, allowing businesses to tailor the color, position, icons, and welcome messages to suit their brand. Additionally, Ezy Chat enables seamless sales closures through WhatsApp chat, Facebook Messenger, and phone calls, while ensuring cross-device functionality by displaying chat options on both mobile and desktop.

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Customizable widgets

Multiple chat platforms

Click-to-call widgets

Mobile & desktop icons

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DateWise ‑ Scheduled messaging

9.1

3 Reviews

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Pre-schedule checkout messages for shipping updates and delays. Show more

DateWise is a convenient app designed for merchants who handle their own fulfillment and aim to maintain clear communication with their customers. The app allows you to schedule non-shipping periods in advance, ensuring that customer-facing messages are automatically updated at Checkout (Plus only), Thank you, and Order status pages. By simply setting the dates and crafting your messages, DateWise efficiently informs shoppers about shipping schedules, so they know exactly when to expect their orders. This tool is particularly useful for providing scheduled notices about shipping delays, holidays, or other interruptions in service. DateWise is straightforward to set up; you only need to input your break start and end dates and customize your message. Additionally, it offers a drag-and-drop feature that lets you control the placement of your banner at checkout (Plus only). With DateWise, you can streamline your communication and keep your customers informed with minimal effort.

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Scheduled checkout messages

Automatic message updates

Drag-n-drop banners

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Telegram Chat by Elfsight

$5.99 / Month

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Streamline Customer Communication with Chat Support Show more

Telegram Chat by Elfsight is an effective tool that enables seamless communication between businesses and their clients. This application allows you to stay connected with your customers 24/7 via the popular Telegram messenger, ensuring you are always accessible for any inquiries or support needs. It integrates easily into your website, with customization options to activate chat features on specific pages or for distinct visitor groups. You can personalize the experience by selecting chat starting triggers, crafting bespoke welcome messages, and choosing icons to suit your brand identity. By facilitating immediate interaction, Telegram Chat can help convert visitors into customers, thus boosting sales. With its adjustable design and versatile functionalities, this app ensures you remain connected with your audience anytime, anywhere.

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Customizable icons

Activate on pages

Compose welcome message

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TTL Omni Connector ‑ WhatsApp

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Enhance sales through WhatsApp cart recovery messages with TTL Show more

TTL Omni Connector ‑ WhatsApp is an innovative app designed to streamline communication between online retailers and their customers, enhancing the shopping experience. This tool allows businesses to customize and send messages during different stages of the customer purchase journey, directly to their WhatsApp. It helps improve customer engagement and sales conversions by sending timely updates about key events from your e-commerce store, such as order confirmation, shipping updates, and payment confirmations. The app also sends notifications for abandoned carts, helping businesses recover potentially lost sales. Users can enjoy the flexibility of sending unlimited and personalized messages tailored to individual customer preferences, ensuring that the communication feels direct and relevant. Overall, TTL Omni Connector enhances customer interaction, making it easier and more efficient to keep your customers informed and engaged.

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Customizable messages

Order notifications

Shipping alerts

Abandoned cart messages

Order cancellations

Payment updates

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WapTap: Quick Chat WhatsApp

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Instant customer communication with you via WhatsApp Show more

WapTap: Quick Chat WhatsApp is an innovative app designed to enhance customer communication by integrating seamlessly with the world's most popular messaging platform. This app allows businesses to offer their customers the convenience of reaching out through WhatsApp, regardless of whether they have the app installed. With highly flexible customization options, businesses can tailor the contact button to fit their brand and communication needs. WapTap ensures businesses receive customer messages instantly, enabling prompt responses and improving overall customer satisfaction. It functions efficiently across both desktop and mobile devices, ensuring accessibility and ease of use for any user. By utilizing WapTap, companies can streamline their interactions, making it easier to address customer inquiries swiftly and effectively.

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Whatsapp integration

Instant communication

Customizable contact button

Desktop and mobile

Flexible interface

No app required

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Karix SMS and WhatsApp Notify

8.2

1 Reviews

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Karix Platform Integration to send Notifications Show more

Karix SMS and WhatsApp Notify is a robust messaging solution designed to streamline business communications across SMS and WhatsApp platforms. This app empowers businesses to effortlessly implement messaging campaigns, fostering stronger customer relationships and driving improved conversion rates and sales. Its user-friendly setup ensures that integrating messaging capabilities is seamless and efficient. Businesses can send personalized notifications by utilizing various variables to tailor messages to individual customer needs effectively. This not only enhances customer engagement but also optimizes the overall communication strategy, making Karix SMS and WhatsApp Notify an essential tool for modern businesses seeking to expand their outreach. Whether for marketing campaigns or transactional alerts, this app offers a scalable and reliable solution for dynamic customer interaction.

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Personalized notifications

Business messaging capabilities

Multi-channel notifications

Campaign deployment

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CK : WhatsApp Chat Button

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Instantly connect with customers via WhatsApp for seamless communication. Show more

CK: WhatsApp Chat Button is a user-friendly app designed to enhance customer interaction by allowing direct communication through WhatsApp, rather than automated responses. This straightforward tool lets your customers easily contact you with just one click, using a designated WhatsApp chat button on your platform. You can select the WhatsApp number and customize pre-filled messages to initiate conversations, providing a personalized and human experience for your customers. This feature ensures that customer inquiries are addressed promptly and efficiently, potentially boosting conversion rates as customers feel more connected and informed. The app supports seamless integration with both WhatsApp Web and Desktop, ensuring accessibility and convenience for users. By setting tailored WhatsApp messages, businesses offer a real-time, personal touch that encourages customers to make confident purchasing decisions.

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Pre-filled message

One-click chat

Web/desktop support

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SaleChaty

$9 / Month

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全渠道客户沟通、营销推广平台，聚合网页聊天。 Show more

SaleChaty is a comprehensive platform designed to streamline customer communication and marketing across multiple channels. It integrates various messaging apps such as WhatsApp, Facebook Messenger, Telegram, Line, Slack, and WeChat, allowing businesses to manage all interactions from one centralized location. The app supports the incorporation of AI chatbots and advanced knowledge bases, enhancing automated responses and customer service efficiency. Additionally, SaleChaty offers automation features for seamless marketing and promotional campaigns, including bulk messaging plans and ready-to-use templates for WhatsApp and Email. The platform enhances team collaboration with shared chats and conversation assignments, ensuring orderly and efficient customer service. With SaleChaty, businesses can develop precise customer profiles, enabling personalized and targeted communication strategies. Overall, it facilitates enhanced customer engagement and optimized marketing operations.

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Ai chatbot

Multi-channel communication

Customer management

Team collaboration

Knowledge base integration

Template messaging

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Mystery Price Inquiry

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"Facilitate customer inquiries via WhatsApp on product pages effortlessly." Show more

Mystery Price Inquiry is a versatile app designed to foster seamless communication between retailers and customers. Integrating a convenient WhatsApp link directly on product pages, it allows potential buyers to easily reach out for inquiries or discussions, enhancing engagement and customer service. Store owners can personalize this feature by adding custom text to the inquiry link, ensuring that it aligns with their brand's tone and approach. The app's use of dynamic IDs and class elements ensures smooth compatibility across various e-commerce platforms, making it a perfect fit for any online store. Additionally, when the "price on request" feature is activated, the Add to Cart button can be hidden, guiding the customer to initiate a conversation and encouraging interaction. With Mystery Price Inquiry, building connections and enhancing sales inquiries has never been easier or more intuitive.

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Hide add to cart

Whatsapp link integration

Customizable inquiry text

Dynamic store compatibility

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Pop Up Discount by MITS

8.2

3 Reviews

Discount popup, email pop up for more sign ups, lovely banners Show more

Pop Up Discount by MITS is a powerful tool designed to enhance your Shopify store's engagement and conversion rates through strategic use of popups and banners. The app facilitates effortless subscriber growth by seamlessly integrating customized popups within your store’s design, maintaining a native look and feel. By capturing phone and email data, Pop Up Discount can significantly boost user interaction, paving the way for potential sales increases. Additionally, the app supports tailored communication through smart announcements, driving targeted traffic to specific URLs. With comprehensive style customization and full mobile responsiveness, the app ensures that your announcements and promotions reach your audience effectively regardless of the device they use. It also offers a variety of popup types, including announcements, cart pop-ups, and consent pop-ups, along with robust features for managing pop-ups such as A/B testing and analytics, making it an essential tool for boosting conversions and sales.

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Mobile responsive

Discount popups

Analytics

Ab testing

Email sign-ups

Lovely banners

RFQ Request Quote & Hide Price

$2.99-$29.99 / Month

7.2

13 Reviews

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Conceal pricing details by adding Request for Price button Show more

RFQ Hide Price is a versatile app designed to enhance the shopping experience by allowing customers to request quotes instead of displaying fixed prices, thus fostering direct communication and negotiation. This tool empowers merchants to conceal pricing and integrate a Request for Quote (RFQ) button on products or collections, encouraging customers to inquire via email or phone. The app boasts a dynamic RFQ form builder, enabling merchants to customize and capture necessary order information directly from their storefront. With a comprehensive backend grid, merchants can efficiently retrieve and manage quote requests, tailoring responses through preferred communication channels to secure favorable deals. Additionally, the app allows for seamless appearance customization of the RFQ button, ensuring congruence with the store's aesthetic. Ultimately, RFQ Hide Price bridges the gap between inquiry and purchase, converting potential quotes into finalized orders.

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Hide pricing details

Dynamic rfq form

Quote-to-order conversion

Customize rfq button

Backend request processing

Install App

Shopify Customer communication apps

Related Categories

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Based on reviews

Showing 1 to 20 of 45 Apps

Wizybot ‑ AI Chatbot

PDF Order Printer App

Value: Whatsapp Button Chat

CrmOne LLC

Customer Link Hub

OnCustomer: Livechat & Chatbot

Intercom Chat Box Embed

YSD Sticky WhatsApp Icon

WhatsUp: WhatsApp Chat Button

Ezy ‑ All in one chat widgets

DateWise ‑ Scheduled messaging

Telegram Chat by Elfsight

TTL Omni Connector ‑ WhatsApp

WapTap: Quick Chat WhatsApp

Karix SMS and WhatsApp Notify

CK : WhatsApp Chat Button

SaleChaty

Mystery Price Inquiry

Pop Up Discount by MITS

RFQ Request Quote & Hide Price