Shopify Customer communication apps 2025

Wizybot ‑ AI Chatbot

$49.99-$499.99 / Month

8.9

163 Reviews

Automatize customer support requests with ChatGPT AI Show more

Wizybot ‑ AI Chatbot is an advanced customer experience tool designed specifically for online stores to enhance their customer service and boost sales. Leveraging the power of ChatGPT, Wizybot provides human-like responses to customer inquiries, ensuring seamless and engaging interactions. The app comes with ready-to-use sales and support chatbots that can drive revenue by promptly addressing customer questions without the need for complex setup. Within just 15 minutes, businesses can automate customer support, eliminating the hassle of building intricate workflows. Additionally, Wizybot includes pre-designed chatbot strategies that help drive sales and conversions, along with features for automated promotions and product recommendations. Installation is simple and quick, allowing Shopify store owners to integrate Wizybot with just a click, significantly improving the customer interaction experience.

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Automated responses

Quick setup

Product recommendations

Promotions automation

Human-like interactions

Sales chatbots

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Orra Theme Sections & Blocks

9.1

10 Reviews

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Instant WhatsApp support: customizable button for seamless customer communication. Show more

The Orra WhatsApp Chat Button is a powerful tool designed to enhance customer interaction by integrating a direct WhatsApp chat feature into your online store. This app enables customers to effortlessly connect with you by simply clicking a chat button, leading them to WhatsApp with a pre-filled message tailored for quick inquiries. You can fully customize the button's design, size, and placement, ensuring it aligns perfectly with your store's branding and layout. It seamlessly integrates with all Shopify store themes, making it a versatile addition to any online retail platform. By enabling instant communication, the Orra WhatsApp Chat Button not only simplifies customer support but also boosts engagement, promoting a more personalized shopping experience. Elevate your customer service with this easy-to-use chat solution.

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Customizable design

Instant messaging

Whatsapp integration

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Bond AI: Smart Whatsapp Agent

9.1

2 Reviews

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Capture reviews on WhatsApp with AI, boost revenue seamlessly. Show more

Bond AI: Reviews via WhatsApp is an innovative app designed to enhance customer engagement by capturing more reviews and boosting revenue. With the high open rates of WhatsApp, it becomes an efficient platform for collecting customer feedback, including photos and videos. The app utilizes an AI agent to send personalized messages, offering discount coupons to encourage visual feedback and promote repeat purchases. In addition, users can customize their AI agent's name, tone, and emoji style to align with their brand identity. All the gathered reviews can be seamlessly exported to your preferred display app, ensuring integration with your current systems. By facilitating easy, multimedia-enabled conversations, Bond AI helps businesses not only collect valuable customer insights but also forge stronger customer relationships and drive sales.

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Discount coupons

Whatsapp reviews

Ai-driven messaging

Visual feedback

Audio, photo, video

Export reviews

Install App

DateWise ‑ Scheduled messaging

9.1

4 Reviews

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Pre-schedule checkout messages for shipping updates and delays. Show more

DateWise is a convenient app designed for merchants who handle their own fulfillment and aim to maintain clear communication with their customers. The app allows you to schedule non-shipping periods in advance, ensuring that customer-facing messages are automatically updated at Checkout (Plus only), Thank you, and Order status pages. By simply setting the dates and crafting your messages, DateWise efficiently informs shoppers about shipping schedules, so they know exactly when to expect their orders. This tool is particularly useful for providing scheduled notices about shipping delays, holidays, or other interruptions in service. DateWise is straightforward to set up; you only need to input your break start and end dates and customize your message. Additionally, it offers a drag-and-drop feature that lets you control the placement of your banner at checkout (Plus only). With DateWise, you can streamline your communication and keep your customers informed with minimal effort.

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Scheduled checkout messages

Automatic message updates

Drag-n-drop banners

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TTL Omni Connector ‑ WhatsApp

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Enhance sales through WhatsApp cart recovery messages with TTL Show more

TTL Omni Connector ‑ WhatsApp is an innovative app designed to streamline communication between online retailers and their customers, enhancing the shopping experience. This tool allows businesses to customize and send messages during different stages of the customer purchase journey, directly to their WhatsApp. It helps improve customer engagement and sales conversions by sending timely updates about key events from your e-commerce store, such as order confirmation, shipping updates, and payment confirmations. The app also sends notifications for abandoned carts, helping businesses recover potentially lost sales. Users can enjoy the flexibility of sending unlimited and personalized messages tailored to individual customer preferences, ensuring that the communication feels direct and relevant. Overall, TTL Omni Connector enhances customer interaction, making it easier and more efficient to keep your customers informed and engaged.

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Customizable messages

Order notifications

Shipping alerts

Abandoned cart messages

Order cancellations

Payment updates

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KM FAQ Page Adder

$44.99-$199 / Month

9.1

4 Reviews

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Effortlessly create customizable FAQ pages to enhance customer communication. Show more

The KM FAQ Page Adder app is a powerful tool for merchants aiming to enhance their customer support by reducing repetitive inquiries. By facilitating the easy creation of a detailed FAQ page, the app helps merchants address common customer questions, thereby improving response times and enhancing the overall shopping experience. Merchants can organize questions into categories for easier navigation, ensuring customers find answers quickly and efficiently. The app is ideal for those looking to save time on customer support while building trust and transparency with their clientele. With its simple interface and full customization options, the FAQ Page Adder integrates seamlessly with existing systems and offers a responsive design that suits any device. Overall, it empowers merchants to streamline communication and elevate customer satisfaction.

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Responsive design

Customizable faq pages

Effortless faq creation

Organize questions

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Yew: Connect with Telegram

$5 / Month

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You can chat directly with customers on Telegram via the bot. Show more

Yew is a seamless communication tool for merchants, utilizing a Telegram bot to facilitate customer interactions without the need for additional app installations. Once the merchant sets up a Telegram group chat, enables topic functionality, and appoints the bot as a group admin, Yew automatically creates a new topic for each customer message. This functionality ensures that merchants receive visitor information directly in the chat, enabling real-time, direct responses. Yew also enhances interaction quality, supporting the use of Telegram stickers and the sharing of product links. Additionally, the app provides webhook notifications to keep merchants updated on customer activities. With Yew, businesses can enhance their customer service experience using the familiar and powerful interface of Telegram.

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Direct customer communication

Webhook notifications

Telegram bot integration

Group chat admin

Unique visitor topics

Send stickers

Install App

Pop Up Discount by MITS

8.2

3 Reviews

Discount popup, email pop up for more sign ups, lovely banners Show more

Pop Up Discount by MITS is a powerful tool designed to enhance your Shopify store's engagement and conversion rates through strategic use of popups and banners. The app facilitates effortless subscriber growth by seamlessly integrating customized popups within your store’s design, maintaining a native look and feel. By capturing phone and email data, Pop Up Discount can significantly boost user interaction, paving the way for potential sales increases. Additionally, the app supports tailored communication through smart announcements, driving targeted traffic to specific URLs. With comprehensive style customization and full mobile responsiveness, the app ensures that your announcements and promotions reach your audience effectively regardless of the device they use. It also offers a variety of popup types, including announcements, cart pop-ups, and consent pop-ups, along with robust features for managing pop-ups such as A/B testing and analytics, making it an essential tool for boosting conversions and sales.

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Mobile responsive

Discount popups

Analytics

Ab testing

Email sign-ups

Lovely banners

Lets Connect by PATHADVICE

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Connect with your Visitors via Audio, Video & Text Chat Show more

Let’s Connect by PATHADVICE is a powerful digital customer communication solution designed to enhance your business interactions. This app transforms your online shop into a personalized consulting, support, and sales channel with just a few clicks. By integrating options for live chat, phone, and video contact, it allows you to connect with your customers personally, thereby boosting your sales. Impress your clients by offering a unique consultation experience and quick problem-solving solutions. Let’s Connect ensures your customers enjoy seamless and direct communication, elevating their overall service experience. It’s the perfect tool for businesses aiming to provide personalized customer support and strengthen customer relationships.

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Text chat

Video chat

Audio chat

Live support

Personal consultation

Quick solutions

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Spark ‑ WhatsApp Chat Button

$4.99-$9.99 / Month

9.1

1 Reviews

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Enable seamless customer support with direct WhatsApp chat integration. Show more

Spark ‑ WhatsApp Chat Button is an innovative app designed to seamlessly integrate direct WhatsApp communication into your online storefront. This feature-rich tool allows your customers to easily reach out for pre-sale queries and order-related inquiries in real-time, enhancing their shopping experience with familiar and convenient messaging. By facilitating swift responses on a globally renowned platform, the app helps to eliminate obstacles in the purchasing process, establish vital customer trust, and offer instant support, ultimately encouraging more conversions. With customizable features, you can tailor the chat button's appearance by adjusting its color, size, position, and text to align with your brand. Additionally, you can set visibility according to your business hours and choose which pages or device types display the chat option. Enhance user interaction further with prefilled chat messages, ensuring a personalized and efficient customer service journey.

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Customizable button

Set business hours

Direct whatsapp chat

Prefill chat message

Install App

Tido Whatsapp Wolf

7.7

29 Reviews

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Seamless WhatsApp contact from your store. Show more

Tido WhatsApp Wolf is a versatile app designed to enhance customer interaction for ecommerce businesses by integrating WhatsApp communication directly into their online store. With a simple setup process that takes just two minutes, the app enables store owners to display a floating WhatsApp chat widget on various pages, including product, collection, blog, and home pages. This feature allows customers to engage with brands more personally and conveniently, mirroring the instant and effective communication they are accustomed to on WhatsApp. Furthermore, businesses can add multiple customer service agents, managing their availability status as online or offline, to ensure seamless communication. By facilitating real-time conversations, Tido WhatsApp Wolf helps reduce the risk of losing sales due to limited physical interaction, thereby enhancing the overall shopping experience for customers.

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Whatsapp chat widget

Floating contact button

Multiple agents linking

Easy 2-minute setup

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Whatsly‑ Whatsapp Chat

$1.5 / Month

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"Enhance customer support with customizable WhatsApp chat for your store." Show more

Whatsly - WhatsApp Chat is a user-friendly app designed to enhance communication between merchants and customers via a customizable WhatsApp button. With this app, businesses can easily integrate a floating chat button on any page of their website or enable product-specific inquiries, facilitating seamless customer support without any coding requirements. Merchants can personalize the chat experience by displaying the agent's name, image, online status, and tailored greeting messages. Additionally, Whatsly allows for the customization of chat appearance, including colors and text size, ensuring a cohesive brand look. The app also supports setting working hours and time zones, providing customers with accurate online availability information. Ideal for improving customer interaction and simplifying support processes, Whatsly is a versatile tool for any business seeking to leverage WhatsApp as a direct communication channel.

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Customizable appearance

Floating chat button

Timezone support

Product-specific enquiries

Agent online status

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Karix SMS and WhatsApp Notify

8.2

1 Reviews

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Karix Platform Integration to send Notifications Show more

Karix SMS and WhatsApp Notify is a robust messaging solution designed to streamline business communications across SMS and WhatsApp platforms. This app empowers businesses to effortlessly implement messaging campaigns, fostering stronger customer relationships and driving improved conversion rates and sales. Its user-friendly setup ensures that integrating messaging capabilities is seamless and efficient. Businesses can send personalized notifications by utilizing various variables to tailor messages to individual customer needs effectively. This not only enhances customer engagement but also optimizes the overall communication strategy, making Karix SMS and WhatsApp Notify an essential tool for modern businesses seeking to expand their outreach. Whether for marketing campaigns or transactional alerts, this app offers a scalable and reliable solution for dynamic customer interaction.

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Personalized notifications

Business messaging capabilities

Multi-channel notifications

Campaign deployment

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RFQ Request Quote & Hide Price

$2.99-$29.99 / Month

7

13 Reviews

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Conceal pricing details by adding Request for Price button Show more

RFQ Hide Price is a versatile app designed to enhance the shopping experience by allowing customers to request quotes instead of displaying fixed prices, thus fostering direct communication and negotiation. This tool empowers merchants to conceal pricing and integrate a Request for Quote (RFQ) button on products or collections, encouraging customers to inquire via email or phone. The app boasts a dynamic RFQ form builder, enabling merchants to customize and capture necessary order information directly from their storefront. With a comprehensive backend grid, merchants can efficiently retrieve and manage quote requests, tailoring responses through preferred communication channels to secure favorable deals. Additionally, the app allows for seamless appearance customization of the RFQ button, ensuring congruence with the store's aesthetic. Ultimately, RFQ Hide Price bridges the gap between inquiry and purchase, converting potential quotes into finalized orders.

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Hide pricing details

Dynamic rfq form

Quote-to-order conversion

Customize rfq button

Backend request processing

Install App

CrmOne LLC

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Automate orders,manage products,enhance customer communication Show more

CrmOne LLC is a versatile CRM software tailored to meet the needs of both startups and large enterprises, featuring a user-friendly interface that simplifies complex tasks. It specializes in lead generation and nurturing, streamlining marketing operations, and managing sales processes efficiently. The app incorporates omnichannel support, allowing users to track conversations across various platforms, thus enhancing customer communication and service. With capabilities to automate workflows, CrmOne optimizes lead management and sales tracking, enabling businesses to make data-driven decisions through comprehensive report analysis. Additionally, the app supports marketing automation and customer service functions, ensuring smooth and effective operational processes. For e-commerce businesses, CrmOne seamlessly integrates with Shopify to manage products, automate order processes, and facilitate customer interactions. Using its sophisticated automation tools, businesses can efficiently handle order creation, fulfillment, and address abandoned checkouts.

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Workflow automation

Marketing automation

Lead generation

Track sales

Manage products

Omnichannel support

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CK : WhatsApp Chat Button

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Instantly connect with customers via WhatsApp for seamless communication. Show more

CK: WhatsApp Chat Button is a user-friendly app designed to enhance customer interaction by allowing direct communication through WhatsApp, rather than automated responses. This straightforward tool lets your customers easily contact you with just one click, using a designated WhatsApp chat button on your platform. You can select the WhatsApp number and customize pre-filled messages to initiate conversations, providing a personalized and human experience for your customers. This feature ensures that customer inquiries are addressed promptly and efficiently, potentially boosting conversion rates as customers feel more connected and informed. The app supports seamless integration with both WhatsApp Web and Desktop, ensuring accessibility and convenience for users. By setting tailored WhatsApp messages, businesses offer a real-time, personal touch that encourages customers to make confident purchasing decisions.

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Pre-filled message

One-click chat

Web/desktop support

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Great Whatsapp Button

$29 / Month

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Add WhatsApp button: Let customers message your shop instantly Show more

Great WhatsApp Button is an intuitive app designed to enhance customer engagement by adding a WhatsApp chat button directly to your online store. This seamless integration allows customers to easily contact you, whether they're browsing on a phone or computer. The button's appearance can be customized to align perfectly with your store's aesthetic, ensuring a cohesive shopping experience. With four templates and the option for custom messages, you can tailor the communication to meet your unique needs. No technical expertise is required, making it accessible for all business owners. The app also provides valuable insights by tracking button clicks, enabling you to measure customer interaction and potentially boost sales. By improving communication speed, this app helps build stronger customer relationships and offers an efficient way to assist shoppers in real-time.

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Click tracking

Customizable styling

Pre-set messages

Whatsapp chat button

Cross-device compatibility

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SaleChaty

$9 / Month

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全渠道客户沟通、营销推广平台，聚合网页聊天。 Show more

SaleChaty is a comprehensive platform designed to streamline customer communication and marketing across multiple channels. It integrates various messaging apps such as WhatsApp, Facebook Messenger, Telegram, Line, Slack, and WeChat, allowing businesses to manage all interactions from one centralized location. The app supports the incorporation of AI chatbots and advanced knowledge bases, enhancing automated responses and customer service efficiency. Additionally, SaleChaty offers automation features for seamless marketing and promotional campaigns, including bulk messaging plans and ready-to-use templates for WhatsApp and Email. The platform enhances team collaboration with shared chats and conversation assignments, ensuring orderly and efficient customer service. With SaleChaty, businesses can develop precise customer profiles, enabling personalized and targeted communication strategies. Overall, it facilitates enhanced customer engagement and optimized marketing operations.

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Ai chatbot

Multi-channel communication

Customer management

Team collaboration

Knowledge base integration

Template messaging

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Maileon Integration

$5 / Month

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Provides synchronization between the 2 system. Show more

Maileon Integration is a powerful plugin designed to streamline communication with your customers by automating email workflows. By seamlessly integrating with your Shopify store, it automatically syncs contacts in real-time to your Maileon account, making customer management effortless. Orders are logged as Contact events, triggering pre-set email flows to engage customers effectively without manual intervention. The plugin supports real-time contact and order synchronization, ensuring your customer data is always up-to-date. Elevate your marketing strategy with automated flows based on orders and abandoned cart recovery, enhancing customer engagement and boosting sales. With Maileon Integration, maintaining customer communication becomes a hands-off, efficient process.

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Real-time contact synchronization

Real-time order synchronization

Automatic welcome email flow

Marketing automation flows

Abandoned cart synchronization

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Customer Link Hub

$9.99 / Month

8.2

4 Reviews

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Effortless Customer Service Management, Streamline Intake Reqs Show more

Customer Link Hub is an innovative app designed to transform merchant-customer interactions by serving as a centralized platform for managing customer inquiries, orders, and support requests. This tool significantly streamlines communication, enabling businesses to respond quickly and effectively to customer queries, which enhances satisfaction and retention rates. Key features include automatic order loading and case queue management, allowing for efficient prioritization and resolution of customer issues. Customizable email templates further enhance communication by facilitating smooth transitions from email to case or message. The app also supports internal notes and messaging between merchants and customers, ensuring all parties have access to necessary information. Additionally, Customer Link Hub offers activity tracking within support cases, providing a comprehensive overview of interactions and progress.

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Customizable email templates

Automatic order loading

Case queue management

Email to case

Email to messages

Internal messaging

Install App

Shopify Customer communication apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 48 Apps

Wizybot ‑ AI Chatbot

Orra Theme Sections & Blocks

Bond AI: Smart Whatsapp Agent

DateWise ‑ Scheduled messaging

TTL Omni Connector ‑ WhatsApp

KM FAQ Page Adder

Yew: Connect with Telegram

Pop Up Discount by MITS

Lets Connect by PATHADVICE

Spark ‑ WhatsApp Chat Button

Tido Whatsapp Wolf

Whatsly‑ Whatsapp Chat

Karix SMS and WhatsApp Notify

RFQ Request Quote & Hide Price

CrmOne LLC

CK : WhatsApp Chat Button

Great Whatsapp Button

SaleChaty

Maileon Integration

Customer Link Hub