Shopify Customer communication apps 2025

Wizybot ‑ AI Chatbot

$49.99-$499.99 / Month

9.1

134 Reviews

Automatize customer support requests with ChatGPT AI Show more

Wizybot ‑ AI Chatbot is an advanced customer experience tool designed specifically for online stores to enhance their customer service and boost sales. Leveraging the power of ChatGPT, Wizybot provides human-like responses to customer inquiries, ensuring seamless and engaging interactions. The app comes with ready-to-use sales and support chatbots that can drive revenue by promptly addressing customer questions without the need for complex setup. Within just 15 minutes, businesses can automate customer support, eliminating the hassle of building intricate workflows. Additionally, Wizybot includes pre-designed chatbot strategies that help drive sales and conversions, along with features for automated promotions and product recommendations. Installation is simple and quick, allowing Shopify store owners to integrate Wizybot with just a click, significantly improving the customer interaction experience.

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Automated responses

Quick setup

Product recommendations

Promotions automation

Human-like interactions

Sales chatbots

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Conomi

$39-$99 / Month

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あなたのショップに”接客上手な店員”を雇いましょう！ Show more

Conomiは、小売店舗内での顧客の行動を分析し、購買トレンドを理解するためのアプリです。このアプリは、どの商品が一緒に購入されやすいかを学び、商品の関連性を把握することで、ユーザーが特定の商品に興味を示した際に関連商品を効果的に提案することができます。さらに、常連客の好みを理解し、彼らの興味を引く商品を訴求するのに役立ちます。Conomiは簡単に利用開始が可能で、店舗のウェブページにブロックを埋め込むだけで、即座におすすめ機能を追加できます。また、推奨商品のタイトルや表示数を柔軟に編集できるため、店舗のニーズに応じたカスタマイズが可能です。ページの種別に基づいた適切なロジックを自動で設置するため、細かいチューニングは不要です。

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Product recommendations

Easy editing

Trend analysis

Customer behavior observation

Customer preferences

Quick start

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Value: Whatsapp Button Chat

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WhatsApp Button to let the customers connect with your store Show more

Value: Whatsapp Button is a user-friendly application designed to help merchants easily integrate a WhatsApp contact button onto their websites, enhancing communication with customers. With this app, setting up the button is a breeze and can be accomplished in under two minutes without any coding or integration requirements. By making themselves accessible via WhatsApp, merchants can significantly increase customer trust and engagement. The app offers customization options, allowing users to adjust the size and position of the button, ensuring it complements the store's design. Additionally, merchants can personalize the tooltip and starter message to provide a welcoming and informative initial interaction. Ideal for businesses seeking to bolster customer relations, Value: Whatsapp Button simplifies direct communication, making it a crucial tool in developing customer trust and satisfaction.

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Easy setup

Customizable button

Quick integration

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Channels ‑ web calls and ivr.

$29-$75 / Month

(1.4/5)

2 Reviews

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Web calls for you and your customers.

Quick setup

Web calls

Contact center

Ivr integration

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Ezy ‑ All in one chat widgets

$1.99-$19.99 / Month

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Add WhatsApp Chat, Phone Call, Facebook Messenger Chat Buttons

Customizable widgets

Multiple chat platforms

Click-to-call widgets

Mobile & desktop icons

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YSD Sticky WhatsApp Icon

(3.3/5)

2 Reviews

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Let customers talk to you in WhatsApp

Easy installation

Customizable button

Whatsapp icon

Easy chat

Position freely

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CrmOne LLC

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Automate orders,manage products,enhance customer communication Show more

CrmOne LLC is a versatile CRM software tailored to meet the needs of both startups and large enterprises, featuring a user-friendly interface that simplifies complex tasks. It specializes in lead generation and nurturing, streamlining marketing operations, and managing sales processes efficiently. The app incorporates omnichannel support, allowing users to track conversations across various platforms, thus enhancing customer communication and service. With capabilities to automate workflows, CrmOne optimizes lead management and sales tracking, enabling businesses to make data-driven decisions through comprehensive report analysis. Additionally, the app supports marketing automation and customer service functions, ensuring smooth and effective operational processes. For e-commerce businesses, CrmOne seamlessly integrates with Shopify to manage products, automate order processes, and facilitate customer interactions. Using its sophisticated automation tools, businesses can efficiently handle order creation, fulfillment, and address abandoned checkouts.

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Workflow automation

Marketing automation

Lead generation

Track sales

Manage products

Omnichannel support

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Tido Whatsapp Wolf

7.7

89 Reviews

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Seamless WhatsApp contact from your store. Show more

Tido WhatsApp Wolf is a versatile app designed to enhance customer interaction for ecommerce businesses by integrating WhatsApp communication directly into their online store. With a simple setup process that takes just two minutes, the app enables store owners to display a floating WhatsApp chat widget on various pages, including product, collection, blog, and home pages. This feature allows customers to engage with brands more personally and conveniently, mirroring the instant and effective communication they are accustomed to on WhatsApp. Furthermore, businesses can add multiple customer service agents, managing their availability status as online or offline, to ensure seamless communication. By facilitating real-time conversations, Tido WhatsApp Wolf helps reduce the risk of losing sales due to limited physical interaction, thereby enhancing the overall shopping experience for customers.

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Whatsapp chat widget

Floating contact button

Multiple agents linking

Easy 2-minute setup

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RFQ Request Quote & Hide Price

$2.99-$29.99 / Month

7.5

14 Reviews

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Conceal pricing details by adding Request for Price button Show more

RFQ Hide Price is a versatile app designed to enhance the shopping experience by allowing customers to request quotes instead of displaying fixed prices, thus fostering direct communication and negotiation. This tool empowers merchants to conceal pricing and integrate a Request for Quote (RFQ) button on products or collections, encouraging customers to inquire via email or phone. The app boasts a dynamic RFQ form builder, enabling merchants to customize and capture necessary order information directly from their storefront. With a comprehensive backend grid, merchants can efficiently retrieve and manage quote requests, tailoring responses through preferred communication channels to secure favorable deals. Additionally, the app allows for seamless appearance customization of the RFQ button, ensuring congruence with the store's aesthetic. Ultimately, RFQ Hide Price bridges the gap between inquiry and purchase, converting potential quotes into finalized orders.

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Hide pricing details

Dynamic rfq form

Quote-to-order conversion

Customize rfq button

Backend request processing

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ValueFirst WhatsApp App

(1/5)

1 Reviews

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Using Workflows automated messages can be send WhatsApp. Show more

ValueFirst WhatsApp App is a seamless integration tool for Shopify users, developed by ValueFirst Digital, designed to enhance customer communication through WhatsApp. The app allows businesses to send personalized WhatsApp messages to their customers directly from the Shopify platform, ensuring an efficient and streamlined workflow. Users can effortlessly manage and monitor message delivery statuses via an intuitive WhatsApp Panel, providing real-time updates and insights. This application caters specifically to those using the ValueFirst WhatsApp API, bridging the gap between commerce and customer engagement. By integrating with Shopify, the app allows businesses to maintain direct and personalized communication with their customers, aiding in customer satisfaction and retention. With its user-friendly interface and powerful features, the ValueFirst WhatsApp App is an essential tool for businesses looking to improve their customer communication and engagement strategies.

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Shopify integration

Automated messaging

Personalized messages

Delivery status tracking

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Lets Connect by PATHADVICE

Connect with your Visitors via Audio, Video & Text Chat Show more

Let’s Connect by PATHADVICE is a powerful digital customer communication solution designed to enhance your business interactions. This app transforms your online shop into a personalized consulting, support, and sales channel with just a few clicks. By integrating options for live chat, phone, and video contact, it allows you to connect with your customers personally, thereby boosting your sales. Impress your clients by offering a unique consultation experience and quick problem-solving solutions. Let’s Connect ensures your customers enjoy seamless and direct communication, elevating their overall service experience. It’s the perfect tool for businesses aiming to provide personalized customer support and strengthen customer relationships.

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Text chat

Video chat

Audio chat

Live support

Personal consultation

Quick solutions

Messenger Chat ‑ Common Ninja

$4.99 / Month

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Enrich User Experience With a Messenger Chat on Your Store

No coding required

Simple user interface

Rich styling options

Multiple skins

24/7 online chat

Full customization options

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Great Whatsapp Button

$49 / Month

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Add WhatsApp button: Let customers message your shop instantly Show more

Great WhatsApp Button is an intuitive app designed to enhance customer engagement by adding a WhatsApp chat button directly to your online store. This seamless integration allows customers to easily contact you, whether they're browsing on a phone or computer. The button's appearance can be customized to align perfectly with your store's aesthetic, ensuring a cohesive shopping experience. With four templates and the option for custom messages, you can tailor the communication to meet your unique needs. No technical expertise is required, making it accessible for all business owners. The app also provides valuable insights by tracking button clicks, enabling you to measure customer interaction and potentially boost sales. By improving communication speed, this app helps build stronger customer relationships and offers an efficient way to assist shoppers in real-time.

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Click tracking

Customizable styling

Pre-set messages

Whatsapp chat button

Cross-device compatibility

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SendHook ‑ Email Automation

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Simple Automation - Like An Invaluable Assistant Show more

SendHook - Email Automation is a powerful tool designed to enhance customer relationships for businesses of all sizes by automating personalized communication. Acting like a dedicated customer relationship manager, SendHook enables online stores to foster brand loyalty and drive growth through tailored 1:1 email and SMS campaigns. The app not only aids in customer retention but also provides a proactive line of communication to reduce product returns, thereby improving overall customer satisfaction. By streamlining these processes, even smaller businesses can significantly elevate their customer experience, turning occasional shoppers into loyal clients. With its user-friendly interface and robust features, SendHook is an essential asset for any business looking to enhance its customer interaction strategy and build lasting relationships that contribute to long-term success.

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Customer retention

Automated campaigns

Reduce returns

Sms integration

1:1 messaging

Brand loyalty

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Qchat: Facebook Messenger

6.7

10 Reviews

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Connect your customer using Facebook Messenger Business Page Show more

Qchat: Facebook Messenger is a powerful tool designed to transform customer interactions and boost the performance of your online store. By seamlessly integrating the capabilities of Facebook Messenger Chat, Qchat allows you to engage with customers in real-time, enhancing their shopping experience. This app simplifies the process of connecting your store to your Facebook Page's Messenger, allowing you to respond to customer inquiries and address concerns with just a few clicks. One of the standout features of Qchat is its ability to customize the chat bubble to align with your store's theme using the native Facebook chat plugin editor. This ensures that your communication tool reflects your brand's aesthetic seamlessly. Qchat: Facebook Messenger is an essential app for any online store looking to improve customer engagement and streamline communication.

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Real-time engagement

Messenger integration

Chat bubble customization

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Maileon Integration

$5 / Month

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Provides synchronization between the 2 system. Show more

Maileon Integration is a powerful plugin designed to streamline communication with your customers by automating email workflows. By seamlessly integrating with your Shopify store, it automatically syncs contacts in real-time to your Maileon account, making customer management effortless. Orders are logged as Contact events, triggering pre-set email flows to engage customers effectively without manual intervention. The plugin supports real-time contact and order synchronization, ensuring your customer data is always up-to-date. Elevate your marketing strategy with automated flows based on orders and abandoned cart recovery, enhancing customer engagement and boosting sales. With Maileon Integration, maintaining customer communication becomes a hands-off, efficient process.

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Real-time contact synchronization

Real-time order synchronization

Automatic welcome email flow

Marketing automation flows

Abandoned cart synchronization

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Plenti AI

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Communicate with customers via sms in a post-AI world. Show more

Plenti AI is an innovative platform that enables seamless communication between businesses and their customers through an AI-powered chatbot via SMS/text messaging. Designed for modern marketing strategies, Plenti AI integrates effortlessly by allowing customers to opt in at checkout, automatically enrolling them into targeted campaigns. This allows for personalized interaction, fostering engagement and loyalty. Businesses can customize their SMS delivery, ensuring messages are timely and relevant. The AI chatbot serves as an efficient communication channel, providing customers with quick responses and support. Plenti AI revolutionizes customer interaction, making it more direct, intuitive, and impactful.

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Checkout sms marketing

Ai sms chatbot

Custom sms delivery

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Simla.com

(1/5)

2 Reviews

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Sales Platform for WhatsApp, Facebook and Instagram Show more

Simla.com is an innovative customer relationship management (CRM) app designed to boost your sales within just one month. It enhances customer interaction at every stage, from seamless communication to efficient database management, ensuring you stay connected with your clients. With Simla.com, you can easily create tasks, monitor employee performance, and assign specific dialogs to team members, streamlining workflow and enabling quicker deal closures. The app also simplifies order, payment, and delivery management, integrating telephony to keep all sales processes under one roof. Access your current catalog of products or services effortlessly, create and manage orders, generate invoices, and streamline payment collection. Simla.com is an all-in-one solution tailored to elevate your business operations and drive growth.

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Order management

Payment processing

Catalog management

Task creation

Invoice generation

Multi-agent platform

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Pop Up Discount by MITS

9.1

3 Reviews

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Discount popup, email pop up for more sign ups, lovely banners Show more

Pop Up Discount by MITS is a powerful tool designed to enhance your Shopify store's engagement and conversion rates through strategic use of popups and banners. The app facilitates effortless subscriber growth by seamlessly integrating customized popups within your store’s design, maintaining a native look and feel. By capturing phone and email data, Pop Up Discount can significantly boost user interaction, paving the way for potential sales increases. Additionally, the app supports tailored communication through smart announcements, driving targeted traffic to specific URLs. With comprehensive style customization and full mobile responsiveness, the app ensures that your announcements and promotions reach your audience effectively regardless of the device they use. It also offers a variety of popup types, including announcements, cart pop-ups, and consent pop-ups, along with robust features for managing pop-ups such as A/B testing and analytics, making it an essential tool for boosting conversions and sales.

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Mobile responsive

Discount popups

Analytics

Ab testing

Email sign-ups

Lovely banners

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Outvio Exchanges and Helpdesk

$125-$250 / Month

7.9

32 Reviews

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Post-checkout automations for a great shopping experience Show more

Exchanges & Returns by Outvio is a comprehensive Shopify app that streamlines the management of product exchanges and returns for e-commerce businesses. With a user-friendly, fully branded self-service portal, customers can easily process their returns or exchange requests, enhancing their overall shopping experience. The app not only focuses on returns but also automates the entire post-purchase workflow, including order fulfillment, shipping, tracking, and customer communication. Outvio supports exchanges for both the same or different products and offers customizable return reasons and flows. It incentivizes store credit refunds and simplifies logistics with built-in pickup and return label generation. Additionally, the app provides smart fulfillment and shipping options with over 90 courier integrations and automates customer communication through email, SMS, and WhatsApp, ensuring seamless interactions and prompt support for delivery incidents.

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Shipping automation

Returns management

Exchanges management

Automated emails

Automated sms

Branded tracking

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Shopify Customer communication apps

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Showing 1 to 20 of 34 Apps

Wizybot ‑ AI Chatbot

Conomi

Value: Whatsapp Button Chat

Channels ‑ web calls and ivr.

Ezy ‑ All in one chat widgets

YSD Sticky WhatsApp Icon

CrmOne LLC

Tido Whatsapp Wolf

RFQ Request Quote & Hide Price

ValueFirst WhatsApp App

Lets Connect by PATHADVICE

Messenger Chat ‑ Common Ninja

Great Whatsapp Button

SendHook ‑ Email Automation

Qchat: Facebook Messenger

Maileon Integration

Plenti AI

Simla.com

Pop Up Discount by MITS

Outvio Exchanges and Helpdesk