Shopify Customer communication apps 2025

Wizybot ‑ AI Chatbot

$49.99-$499.99 / Month

9.1

148 Reviews

Automatize customer support requests with ChatGPT AI Show more

Wizybot ‑ AI Chatbot is an advanced customer experience tool designed specifically for online stores to enhance their customer service and boost sales. Leveraging the power of ChatGPT, Wizybot provides human-like responses to customer inquiries, ensuring seamless and engaging interactions. The app comes with ready-to-use sales and support chatbots that can drive revenue by promptly addressing customer questions without the need for complex setup. Within just 15 minutes, businesses can automate customer support, eliminating the hassle of building intricate workflows. Additionally, Wizybot includes pre-designed chatbot strategies that help drive sales and conversions, along with features for automated promotions and product recommendations. Installation is simple and quick, allowing Shopify store owners to integrate Wizybot with just a click, significantly improving the customer interaction experience.

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Automated responses

Quick setup

Product recommendations

Promotions automation

Human-like interactions

Sales chatbots

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DocuBrand ‑ PDF Order Printer

$30 / Month

9.1

2 Reviews

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Automate branded invoices for consistent, personalized e-commerce documentation. Integrates with Shopify. Show more

DocuBrand ‑ PDF Order Printer empowers e-commerce businesses to streamline and enhance their post-purchase communication through seamless customization and automation of branded documents. This versatile app allows users to tailor invoices, packing slips, receipts, and much more, ensuring a consistent and professional brand image across all customer interactions. By integrating effortlessly with Shopify, DocuBrand simplifies the process of creating personalized order documentation, improving customer communication and fostering stronger relationships. Its intuitive editor enables quick modifications and updates to templates, allowing businesses to adapt swiftly to their branding needs. Automatically generate and send personalized post-purchase documents, including order confirmations and thank you notes, to enhance customer satisfaction and loyalty. With DocuBrand, e-commerce businesses can elevate their branding and communication strategy with ease and efficiency.

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Seamless shopify integration

Custom invoice templates

Automated document creation

Personalized documentation

Intuitive template editor

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Outvio Exchanges and Helpdesk

$125-$250 / Month

(3.7/5)

33 Reviews

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Post-checkout automations for a great shopping experience Show more

Exchanges & Returns by Outvio is a comprehensive Shopify app that streamlines the management of product exchanges and returns for e-commerce businesses. With a user-friendly, fully branded self-service portal, customers can easily process their returns or exchange requests, enhancing their overall shopping experience. The app not only focuses on returns but also automates the entire post-purchase workflow, including order fulfillment, shipping, tracking, and customer communication. Outvio supports exchanges for both the same or different products and offers customizable return reasons and flows. It incentivizes store credit refunds and simplifies logistics with built-in pickup and return label generation. Additionally, the app provides smart fulfillment and shipping options with over 90 courier integrations and automates customer communication through email, SMS, and WhatsApp, ensuring seamless interactions and prompt support for delivery incidents.

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Shipping automation

Returns management

Exchanges management

Automated emails

Automated sms

Branded tracking

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CrmOne LLC

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Automate orders,manage products,enhance customer communication Show more

CrmOne LLC is a versatile CRM software tailored to meet the needs of both startups and large enterprises, featuring a user-friendly interface that simplifies complex tasks. It specializes in lead generation and nurturing, streamlining marketing operations, and managing sales processes efficiently. The app incorporates omnichannel support, allowing users to track conversations across various platforms, thus enhancing customer communication and service. With capabilities to automate workflows, CrmOne optimizes lead management and sales tracking, enabling businesses to make data-driven decisions through comprehensive report analysis. Additionally, the app supports marketing automation and customer service functions, ensuring smooth and effective operational processes. For e-commerce businesses, CrmOne seamlessly integrates with Shopify to manage products, automate order processes, and facilitate customer interactions. Using its sophisticated automation tools, businesses can efficiently handle order creation, fulfillment, and address abandoned checkouts.

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Workflow automation

Marketing automation

Lead generation

Track sales

Manage products

Omnichannel support

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Conomi

$39-$99 / Month

あなたのショップに”接客上手な店員”を雇いましょう！ Show more

Conomiは、小売店舗内での顧客の行動を分析し、購買トレンドを理解するためのアプリです。このアプリは、どの商品が一緒に購入されやすいかを学び、商品の関連性を把握することで、ユーザーが特定の商品に興味を示した際に関連商品を効果的に提案することができます。さらに、常連客の好みを理解し、彼らの興味を引く商品を訴求するのに役立ちます。Conomiは簡単に利用開始が可能で、店舗のウェブページにブロックを埋め込むだけで、即座におすすめ機能を追加できます。また、推奨商品のタイトルや表示数を柔軟に編集できるため、店舗のニーズに応じたカスタマイズが可能です。ページの種別に基づいた適切なロジックを自動で設置するため、細かいチューニングは不要です。

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Product recommendations

Easy editing

Trend analysis

Customer behavior observation

Customer preferences

Quick start

Pop Up Discount by MITS

8.2

3 Reviews

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Discount popup, email pop up for more sign ups, lovely banners Show more

Pop Up Discount by MITS is a powerful tool designed to enhance your Shopify store's engagement and conversion rates through strategic use of popups and banners. The app facilitates effortless subscriber growth by seamlessly integrating customized popups within your store’s design, maintaining a native look and feel. By capturing phone and email data, Pop Up Discount can significantly boost user interaction, paving the way for potential sales increases. Additionally, the app supports tailored communication through smart announcements, driving targeted traffic to specific URLs. With comprehensive style customization and full mobile responsiveness, the app ensures that your announcements and promotions reach your audience effectively regardless of the device they use. It also offers a variety of popup types, including announcements, cart pop-ups, and consent pop-ups, along with robust features for managing pop-ups such as A/B testing and analytics, making it an essential tool for boosting conversions and sales.

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Mobile responsive

Discount popups

Analytics

Ab testing

Email sign-ups

Lovely banners

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B2Chat

$4.99 / Month

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Centraliza y mejora la atención al cliente en Shopify con B2Chat. Show more

B2Chat es una innovadora aplicación diseñada para integrar tu tienda Shopify, permitiendo ofrecer un servicio de atención al cliente excepcional. Con esta herramienta, puedes centralizar tus conversaciones, sincronizar contactos y automatizar mensajes, lo que garantiza una comunicación fluida y eficiente con tus clientes. Su capacidad para conectar automáticamente los contactos entre Shopify y WhatsApp permite gestionar todas las conversaciones en un solo lugar, incluso con múltiples agentes. Además, B2Chat reduce el tiempo de respuesta al ofrecer respuestas automáticas para preguntas frecuentes, mejorando así la experiencia del cliente. La aplicación también permite respuestas rápidas y personalizadas, lo que ayuda a fidelizar a los clientes y optimizar cada interacción. Al facilitar la comunicación efectiva a través de WhatsApp y otros canales esenciales, B2Chat contribuye significativamente a aumentar las ventas y la lealtad del cliente desde una plataforma unificada.

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Sync contacts

Automate messages

Manage multiple agents

Centralize conversations

Quick personalized responses

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Social Media Icons by Elfsight

$3.99 / Month

8.2

7 Reviews

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Simplify Social Media Sharing with Customizable Icons. Show more

Social Media Icons by Elfsight is a versatile app designed to enhance your brand's presence across social platforms, ensuring a broader reach and boosted popularity for your accounts. With over 50 predefined social platforms supported, this tool enables seamless integration, making it easier for your clients to connect with you. The app's flexible design options allow you to style the icons to align perfectly with your brand's aesthetics, offering a personalized touch. By showcasing these icons on your website, you demonstrate accessibility and openness, fostering improved communication with your audience. This not only strengthens customer relationships but also elevates your brand's online visibility and engagement.

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Customizable icons

50+ platforms

Flexible design

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Maileon Integration

$5 / Month

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Provides synchronization between the 2 system. Show more

Maileon Integration is a powerful plugin designed to streamline communication with your customers by automating email workflows. By seamlessly integrating with your Shopify store, it automatically syncs contacts in real-time to your Maileon account, making customer management effortless. Orders are logged as Contact events, triggering pre-set email flows to engage customers effectively without manual intervention. The plugin supports real-time contact and order synchronization, ensuring your customer data is always up-to-date. Elevate your marketing strategy with automated flows based on orders and abandoned cart recovery, enhancing customer engagement and boosting sales. With Maileon Integration, maintaining customer communication becomes a hands-off, efficient process.

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Real-time contact synchronization

Real-time order synchronization

Automatic welcome email flow

Marketing automation flows

Abandoned cart synchronization

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ValueFirst WhatsApp App

(1/5)

1 Reviews

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Using Workflows automated messages can be send WhatsApp. Show more

ValueFirst WhatsApp App is a seamless integration tool for Shopify users, developed by ValueFirst Digital, designed to enhance customer communication through WhatsApp. The app allows businesses to send personalized WhatsApp messages to their customers directly from the Shopify platform, ensuring an efficient and streamlined workflow. Users can effortlessly manage and monitor message delivery statuses via an intuitive WhatsApp Panel, providing real-time updates and insights. This application caters specifically to those using the ValueFirst WhatsApp API, bridging the gap between commerce and customer engagement. By integrating with Shopify, the app allows businesses to maintain direct and personalized communication with their customers, aiding in customer satisfaction and retention. With its user-friendly interface and powerful features, the ValueFirst WhatsApp App is an essential tool for businesses looking to improve their customer communication and engagement strategies.

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Shopify integration

Automated messaging

Personalized messages

Delivery status tracking

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WhatsUp: WhatsApp Chat Button

$0.9 / Month

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Adds a customizable WhatsApp chat button to your store Show more

WhatsUp: WhatsApp Chat Button is an innovative app designed to enhance customer engagement by seamlessly integrating a WhatsApp chat button into your online store. This feature allows customers to easily reach out to you, facilitating direct and efficient communication. The app offers a customizable button that aligns perfectly with your store's design, maintaining your brand's aesthetic consistency. Installation is quick and hassle-free, requiring no coding skills, so you can start improving customer interaction in just minutes. Additionally, the app supports a responsive design, ensuring an optimal chat experience on both mobile and desktop devices. By using WhatsUp, you not only streamline customer service but also promote a more personalized shopping experience.

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Responsive design

Quick installation

Seamless design integration

Customizable chat button

Zero-code setup

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TTL Omni Connector ‑ WhatsApp

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Enhance sales through WhatsApp cart recovery messages with TTL Show more

TTL Omni Connector ‑ WhatsApp is an innovative app designed to streamline communication between online retailers and their customers, enhancing the shopping experience. This tool allows businesses to customize and send messages during different stages of the customer purchase journey, directly to their WhatsApp. It helps improve customer engagement and sales conversions by sending timely updates about key events from your e-commerce store, such as order confirmation, shipping updates, and payment confirmations. The app also sends notifications for abandoned carts, helping businesses recover potentially lost sales. Users can enjoy the flexibility of sending unlimited and personalized messages tailored to individual customer preferences, ensuring that the communication feels direct and relevant. Overall, TTL Omni Connector enhances customer interaction, making it easier and more efficient to keep your customers informed and engaged.

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Customizable messages

Order notifications

Shipping alerts

Abandoned cart messages

Order cancellations

Payment updates

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Telegram Chat by Elfsight

$5.99 / Month

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Streamline Customer Communication with Chat Support Show more

Telegram Chat by Elfsight is an effective tool that enables seamless communication between businesses and their clients. This application allows you to stay connected with your customers 24/7 via the popular Telegram messenger, ensuring you are always accessible for any inquiries or support needs. It integrates easily into your website, with customization options to activate chat features on specific pages or for distinct visitor groups. You can personalize the experience by selecting chat starting triggers, crafting bespoke welcome messages, and choosing icons to suit your brand identity. By facilitating immediate interaction, Telegram Chat can help convert visitors into customers, thus boosting sales. With its adjustable design and versatile functionalities, this app ensures you remain connected with your audience anytime, anywhere.

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Customizable icons

Activate on pages

Compose welcome message

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Advanced Voice Mail

$4.99 / Month

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Let customers contact you via Voice Message Show more

Advanced Voice Mail is an innovative app designed to revolutionize your voicemail experience. By harnessing cutting-edge speech-to-text technology, the app seamlessly converts voice messages into text, allowing users to read their voicemails at their convenience. Its sleek and intuitive interface makes it easy to manage and prioritize messages, offering features such as message categorization and customizable notifications. Users can reply to voicemails directly within the app, choosing between audio or text responses for added flexibility. Advanced Voice Mail also integrates smoothly with your contacts, ensuring seamless connectivity and smart caller identification. With robust security features, the app prioritizes user privacy, offering a reliable and efficient solution for managing your voice communications. Whether for personal use or professional settings, Advanced Voice Mail transforms how you interact with voicemail, making communication more accessible and efficient.

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Voice message sending

Online voice recorder

Customer contact channel

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SendHook ‑ Email Automation

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Simple Automation - Like An Invaluable Assistant Show more

SendHook - Email Automation is a powerful tool designed to enhance customer relationships for businesses of all sizes by automating personalized communication. Acting like a dedicated customer relationship manager, SendHook enables online stores to foster brand loyalty and drive growth through tailored 1:1 email and SMS campaigns. The app not only aids in customer retention but also provides a proactive line of communication to reduce product returns, thereby improving overall customer satisfaction. By streamlining these processes, even smaller businesses can significantly elevate their customer experience, turning occasional shoppers into loyal clients. With its user-friendly interface and robust features, SendHook is an essential asset for any business looking to enhance its customer interaction strategy and build lasting relationships that contribute to long-term success.

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Customer retention

Automated campaigns

Reduce returns

Sms integration

1:1 messaging

Brand loyalty

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Karix SMS and WhatsApp Notify

8.2

1 Reviews

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Karix Platform Integration to send Notifications Show more

Karix SMS and WhatsApp Notify is a robust messaging solution designed to streamline business communications across SMS and WhatsApp platforms. This app empowers businesses to effortlessly implement messaging campaigns, fostering stronger customer relationships and driving improved conversion rates and sales. Its user-friendly setup ensures that integrating messaging capabilities is seamless and efficient. Businesses can send personalized notifications by utilizing various variables to tailor messages to individual customer needs effectively. This not only enhances customer engagement but also optimizes the overall communication strategy, making Karix SMS and WhatsApp Notify an essential tool for modern businesses seeking to expand their outreach. Whether for marketing campaigns or transactional alerts, this app offers a scalable and reliable solution for dynamic customer interaction.

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Personalized notifications

Business messaging capabilities

Multi-channel notifications

Campaign deployment

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Mystery Price Inquiry

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"Facilitate customer inquiries via WhatsApp on product pages effortlessly." Show more

Mystery Price Inquiry is a versatile app designed to foster seamless communication between retailers and customers. Integrating a convenient WhatsApp link directly on product pages, it allows potential buyers to easily reach out for inquiries or discussions, enhancing engagement and customer service. Store owners can personalize this feature by adding custom text to the inquiry link, ensuring that it aligns with their brand's tone and approach. The app's use of dynamic IDs and class elements ensures smooth compatibility across various e-commerce platforms, making it a perfect fit for any online store. Additionally, when the "price on request" feature is activated, the Add to Cart button can be hidden, guiding the customer to initiate a conversation and encouraging interaction. With Mystery Price Inquiry, building connections and enhancing sales inquiries has never been easier or more intuitive.

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Hide add to cart

Whatsapp link integration

Customizable inquiry text

Dynamic store compatibility

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OnCustomer: Livechat & Chatbot

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Improve customer experience on website with livechat & chatbot

Ticket management

Customer feedback

Automatic routing

Automated lead tools

Sla alerts

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UIB WhatsApp Notifications

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Automate WhatsApp notifications for orders, shipments, and abandoned carts. Show more

UIB WhatsApp Notifications is an essential tool for Shopify merchants looking to enhance customer communication through automation. This app is particularly beneficial for those selling physical products, as it streamlines the process of sending personalized WhatsApp updates for order creation, shipment notifications, and abandoned cart reminders. By automating these communications, the app reduces manual effort, allowing businesses to efficiently keep their customers informed, ultimately improving overall customer satisfaction. Merchants can customize notification templates to align with their brand's unique style, ensuring a consistent and personalized customer experience. Real-time updates help maintain customer engagement, while helping recover lost sales opportunities from abandoned carts. With UIB WhatsApp Notifications, businesses can optimize their communication strategies and drive customer loyalty effectively.

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Real-time updates

Automated notifications

Template customization

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SaleChaty

$9 / Month

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全渠道客户沟通、营销推广平台，聚合网页聊天。 Show more

SaleChaty is a comprehensive platform designed to streamline customer communication and marketing across multiple channels. It integrates various messaging apps such as WhatsApp, Facebook Messenger, Telegram, Line, Slack, and WeChat, allowing businesses to manage all interactions from one centralized location. The app supports the incorporation of AI chatbots and advanced knowledge bases, enhancing automated responses and customer service efficiency. Additionally, SaleChaty offers automation features for seamless marketing and promotional campaigns, including bulk messaging plans and ready-to-use templates for WhatsApp and Email. The platform enhances team collaboration with shared chats and conversation assignments, ensuring orderly and efficient customer service. With SaleChaty, businesses can develop precise customer profiles, enabling personalized and targeted communication strategies. Overall, it facilitates enhanced customer engagement and optimized marketing operations.

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Ai chatbot

Multi-channel communication

Customer management

Team collaboration

Knowledge base integration

Template messaging

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Shopify Customer communication apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 40 Apps

Wizybot ‑ AI Chatbot

DocuBrand ‑ PDF Order Printer

Outvio Exchanges and Helpdesk

CrmOne LLC

Conomi

Pop Up Discount by MITS

B2Chat

Social Media Icons by Elfsight

Maileon Integration

ValueFirst WhatsApp App

WhatsUp: WhatsApp Chat Button

TTL Omni Connector ‑ WhatsApp

Telegram Chat by Elfsight

Advanced Voice Mail

SendHook ‑ Email Automation

Karix SMS and WhatsApp Notify

Mystery Price Inquiry

OnCustomer: Livechat & Chatbot

UIB WhatsApp Notifications

SaleChaty