Shopify Customer communication apps 2025

RFQ Request Quote & Hide Price

$2.99-$29.99 / Month

7.2

13 Reviews

Conceal pricing details by adding Request for Price button Show more

RFQ Hide Price is a versatile app designed to enhance the shopping experience by allowing customers to request quotes instead of displaying fixed prices, thus fostering direct communication and negotiation. This tool empowers merchants to conceal pricing and integrate a Request for Quote (RFQ) button on products or collections, encouraging customers to inquire via email or phone. The app boasts a dynamic RFQ form builder, enabling merchants to customize and capture necessary order information directly from their storefront. With a comprehensive backend grid, merchants can efficiently retrieve and manage quote requests, tailoring responses through preferred communication channels to secure favorable deals. Additionally, the app allows for seamless appearance customization of the RFQ button, ensuring congruence with the store's aesthetic. Ultimately, RFQ Hide Price bridges the gap between inquiry and purchase, converting potential quotes into finalized orders.

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Hide pricing details

Dynamic rfq form

Quote-to-order conversion

Customize rfq button

Backend request processing

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B2Chat

$4.99 / Month

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Centraliza y mejora la atención al cliente en Shopify con B2Chat. Show more

B2Chat es una innovadora aplicación diseñada para integrar tu tienda Shopify, permitiendo ofrecer un servicio de atención al cliente excepcional. Con esta herramienta, puedes centralizar tus conversaciones, sincronizar contactos y automatizar mensajes, lo que garantiza una comunicación fluida y eficiente con tus clientes. Su capacidad para conectar automáticamente los contactos entre Shopify y WhatsApp permite gestionar todas las conversaciones en un solo lugar, incluso con múltiples agentes. Además, B2Chat reduce el tiempo de respuesta al ofrecer respuestas automáticas para preguntas frecuentes, mejorando así la experiencia del cliente. La aplicación también permite respuestas rápidas y personalizadas, lo que ayuda a fidelizar a los clientes y optimizar cada interacción. Al facilitar la comunicación efectiva a través de WhatsApp y otros canales esenciales, B2Chat contribuye significativamente a aumentar las ventas y la lealtad del cliente desde una plataforma unificada.

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Sync contacts

Automate messages

Manage multiple agents

Centralize conversations

Quick personalized responses

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Tido Whatsapp Wolf

7.7

28 Reviews

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Seamless WhatsApp contact from your store. Show more

Tido WhatsApp Wolf is a versatile app designed to enhance customer interaction for ecommerce businesses by integrating WhatsApp communication directly into their online store. With a simple setup process that takes just two minutes, the app enables store owners to display a floating WhatsApp chat widget on various pages, including product, collection, blog, and home pages. This feature allows customers to engage with brands more personally and conveniently, mirroring the instant and effective communication they are accustomed to on WhatsApp. Furthermore, businesses can add multiple customer service agents, managing their availability status as online or offline, to ensure seamless communication. By facilitating real-time conversations, Tido WhatsApp Wolf helps reduce the risk of losing sales due to limited physical interaction, thereby enhancing the overall shopping experience for customers.

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Whatsapp chat widget

Floating contact button

Multiple agents linking

Easy 2-minute setup

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SMSify Notifications & Support

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Enhance customer communication with automated SMS notifications and 2-way chat. Show more

SMSify Notifications & Support is a powerful app designed to enhance customer engagement by facilitating seamless communication between merchants and their customers. This app allows businesses to send automated SMS notifications for essential order updates, such as new orders, fulfillment, cancellations, and more, ensuring that customers are always informed. With a dedicated phone number, merchants can enable two-way SMS chat, allowing for direct customer interaction, thereby building trust and improving customer satisfaction. The app offers easy customer support features, making it simple to address inquiries and enhance the shopping experience. Perfect for businesses aiming to reduce support response times, SMSify helps improve overall customer satisfaction. Additionally, SMSify streamlines the order confirmation process by sending unique links via SMS, keeping customers engaged and informed every step of the way.

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Automated sms notifications

Dedicated phone number

2-way sms chat

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SaleChaty

$9 / Month

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全渠道客户沟通、营销推广平台，聚合网页聊天。 Show more

SaleChaty is a comprehensive platform designed to streamline customer communication and marketing across multiple channels. It integrates various messaging apps such as WhatsApp, Facebook Messenger, Telegram, Line, Slack, and WeChat, allowing businesses to manage all interactions from one centralized location. The app supports the incorporation of AI chatbots and advanced knowledge bases, enhancing automated responses and customer service efficiency. Additionally, SaleChaty offers automation features for seamless marketing and promotional campaigns, including bulk messaging plans and ready-to-use templates for WhatsApp and Email. The platform enhances team collaboration with shared chats and conversation assignments, ensuring orderly and efficient customer service. With SaleChaty, businesses can develop precise customer profiles, enabling personalized and targeted communication strategies. Overall, it facilitates enhanced customer engagement and optimized marketing operations.

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Ai chatbot

Multi-channel communication

Customer management

Team collaboration

Knowledge base integration

Template messaging

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Telegram Chat by Elfsight

$5.99 / Month

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Streamline Customer Communication with Chat Support Show more

Telegram Chat by Elfsight is an effective tool that enables seamless communication between businesses and their clients. This application allows you to stay connected with your customers 24/7 via the popular Telegram messenger, ensuring you are always accessible for any inquiries or support needs. It integrates easily into your website, with customization options to activate chat features on specific pages or for distinct visitor groups. You can personalize the experience by selecting chat starting triggers, crafting bespoke welcome messages, and choosing icons to suit your brand identity. By facilitating immediate interaction, Telegram Chat can help convert visitors into customers, thus boosting sales. With its adjustable design and versatile functionalities, this app ensures you remain connected with your audience anytime, anywhere.

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Customizable icons

Activate on pages

Compose welcome message

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Azark Shop Quick Contact Forms

$44.99-$199 / Month

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Streamline customer communication with customizable Shopify contact forms. Show more

Azark Shop Quick Contact Forms is a versatile tool tailored for Shopify merchants aiming to enhance customer communication. This app allows you to effortlessly create and customize contact forms that perfectly align with your store's requirements, facilitating the collection of inquiries, feedback, or custom order requests. Ideal for merchants prioritizing efficiency, the app ensures a seamless customer interaction experience by streamlining form creation and providing instant email alerts. Its responsive design adapts to various devices, guaranteeing optimal accessibility and usability for customers on any platform. With Azark Shop Quick Contact Forms, improving customer engagement and satisfaction is both simple and effective, making it a valuable asset for any Shopify store.

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Customizable forms

Responsive design

Instant notifications

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switchCode WhatsAppChat Button

$3 / Month

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Enable WhatsApp chat icon for easy merchant-customer communication. Show more

SwitchCode WhatsAppChat Button is a convenient tool for merchants to seamlessly integrate a WhatsApp chat icon on their storefront, enhancing customer support accessibility. With this app, businesses can bridge communication gaps by offering instant connectivity for customers seeking assistance or inquiries. The app supports a range of customizable options, including preset, animated, and custom icons, allowing merchants to tailor the chat button to fit their brand aesthetic. By using SwitchCode, businesses can enhance user experience, streamline support interactions, and potentially increase customer satisfaction. This simple yet effective solution empowers merchants to stay connected with customers in real-time, building stronger relationships and improving service outcomes. Whether you're a small business or a large enterprise, the SwitchCode WhatsAppChat Button facilitates direct and instant communication, making it a valuable addition to any storefront.

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Custom icons

Preset icons

Animated icon

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Miduoke

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Miduoke: Unified multi-channel communication platform for seamless customer service. Show more

Miduoke is a comprehensive online customer service platform designed to streamline and unify communications across a multitude of digital channels. By integrating websites, WeChat, WeChat Official Account, mini programs, mobile apps, Facebook, Line, Douyin, Weibo, SMS, and cross-border e-commerce outlets, it provides businesses with a singular interface to manage all interactions. This seamless connectivity ensures a consistent and cohesive customer service experience, tailored to the needs of a customer-centric approach. With Miduoke, businesses can efficiently handle customer inquiries and engagement across mainstream communication platforms, enhancing satisfaction and loyalty. It simplifies multi-channel communication management, allowing organizations to focus on delivering exceptional support and building stronger relationships with their audience.

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Multi-channel integration

Unified communication interface

Consistent service experience

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Enhanced Order Staff Notes by oBundle

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Chat-like staff notes for better customer communication in BigCommerce. Show more

Enhanced Order Staff Notes by oBundle revolutionizes the way you manage customer communication on your BigCommerce store. This app transforms traditional order staff notes into a dynamic, chat-like interface, fostering more engaging and efficient interactions. By upgrading to Enhanced Order Staff Notes, you empower your team to build personal, professional, and impactful connections with customers. The intuitive design ensures that communication is clear and organized, enhancing the overall shopping experience. Ideal for businesses striving to elevate their customer service, this app provides the tools needed to make each interaction memorable and effective. Transform your store’s communication today with Enhanced Order Staff Notes by oBundle, and witness the difference in your customer relationships.

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SMSify Notifications & Support

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Enhance customer communication with automated SMS notifications and 2-way chat. Show more

SMSify Notifications & Support is a powerful app designed to enhance customer engagement by facilitating seamless communication between merchants and their customers. This app allows businesses to send automated SMS notifications for essential order updates, such as new orders, fulfillment, cancellations, and more, ensuring that customers are always informed. With a dedicated phone number, merchants can enable two-way SMS chat, allowing for direct customer interaction, thereby building trust and improving customer satisfaction. The app offers easy customer support features, making it simple to address inquiries and enhance the shopping experience. Perfect for businesses aiming to reduce support response times, SMSify helps improve overall customer satisfaction. Additionally, SMSify streamlines the order confirmation process by sending unique links via SMS, keeping customers engaged and informed every step of the way.

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Automated sms notifications

Dedicated phone number

2-way sms chat

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Smartiepal

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SmartiePal is an AI solution designed to enhance customer communication and support on any website. Show more

SmartiePal is an innovative AI-driven chat application that revolutionizes customer support and engagement for websites. By offering round-the-clock assistance, it ensures that your visitors can access the information they need promptly and efficiently, enhancing their overall experience. This intelligent solution is designed to handle a broad spectrum of customer queries, significantly reducing reliance on human support teams and enabling businesses to allocate their resources more effectively. SmartiePal's intuitive interface is easy to integrate with your website, providing seamless, real-time communication with visitors. Its ability to understand and process natural language means it can engage in meaningful conversations, leading to higher customer satisfaction and retention. With SmartiePal, businesses can elevate their service levels while optimizing their operational costs.

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24/7 assistance

Ai-powered chat

Enhance engagement

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Ecomsend‑ Chat, FAQ, Tracking

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Streamline order tracking and communication for enhanced Shopify customer support. Show more

Ecomsend Chat, developed by Channelwill, is designed to enhance logistics tracking and Shopify customer support. By integrating with Parcel Panel, the app allows seamless tracking of shipments and supports custom tracking links for flexibility in accessing parcel updates. Users can easily view real-time shipping details directly from the store, ensuring they are always informed. The app features a built-in Email Contact Form that facilitates straightforward communication between customers and merchants, helping to resolve issues effectively. With its customizable widget and self-service options, Ecomsend Chat is perfect for improving efficiency and reducing "Where's my order?" inquiries. Email notifications ensure quick form submissions and faster response times, making this app a valuable tool for elevating user experience on Shopify.

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Real-time updates

Customizable widget

Order tracking integration

Custom tracking links

Email contact form

Self-service support

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WapTap: Quick Chat WhatsApp

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Instant customer communication with you via WhatsApp Show more

WapTap: Quick Chat WhatsApp is an innovative app designed to enhance customer communication by integrating seamlessly with the world's most popular messaging platform. This app allows businesses to offer their customers the convenience of reaching out through WhatsApp, regardless of whether they have the app installed. With highly flexible customization options, businesses can tailor the contact button to fit their brand and communication needs. WapTap ensures businesses receive customer messages instantly, enabling prompt responses and improving overall customer satisfaction. It functions efficiently across both desktop and mobile devices, ensuring accessibility and ease of use for any user. By utilizing WapTap, companies can streamline their interactions, making it easier to address customer inquiries swiftly and effectively.

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Whatsapp integration

Instant communication

Customizable contact button

Desktop and mobile

Flexible interface

No app required

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JivoChat Live Chat

$19 / Month

7.5

66 Reviews

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Unified communication: real-time chat, CRM, calls for seamless customer engagement. Show more

JivoChat Live Chat is a powerful omnichannel business messenger designed for e-commerce websites, enabling you to manage all communication channels from a single app. Seamlessly integrate your website's live chat widget, social media accounts, support emails, and phone calls, ensuring you never miss a client request again. Its integrated CRM system organizes all customer interactions in one accessible place, allowing efficient team collaboration and tracking of client progress. Real-time visitor tracking and smart triggers help engage potential customers at the optimal moment, enhancing your conversion rates. JivoChat also addresses all your phone communication needs, with options to purchase new numbers or integrate existing ones for smooth call management. With the promise of a single platform to rule all communications, JivoChat offers a 14-day trial, supported by 24/7 customer service dedicated to assisting your business needs.

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Integrated crm

Visitor engagement

Real-time chat

Omnichannel communication

Live call support

Add to Site

WildGoose Live Chat

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One platform covers multiple channels of communication Show more

WildGoose Live Chat is an innovative customer service tool designed for global businesses, offering seamless communication across various channels such as websites, Email, Facebook, Instagram, Telegram, and Line. This versatile platform is ideal for e-commerce and any real-time online communication needs, efficiently consolidating interactions in one place. By enhancing manual efficiency and boosting customer satisfaction, WildGoose Live Chat helps increase conversion and repurchase rates. It comes equipped with features like automatic translation, making it easier to bridge language barriers and serve a diverse clientele. The platform also offers insightful data analytics, providing key metrics on agent workloads and service quality to help improve performance. With streamlined agent collaboration, WildGoose Live Chat empowers businesses to drive growth and cultivate private domain traffic effectively.

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Automatic translation

Data statistics

Multi-channel live chat

Efficient agent collaboration

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Yobi Sync

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Connect your customers and communication in a single app Show more

Yobi Sync is an essential tool for businesses looking to streamline their customer communication by connecting Shopify contacts with the Yobi platform. With Yobi, you can effortlessly manage customer interactions across calls, texts, and social media from any device, ensuring timely and efficient responses. By exporting Shopify notes and contacts into Yobi, businesses can maintain seamless communication and stay organized. The app also offers a dedicated business line that facilitates direct and professional contact between your team and customers. Yobi Sync simplifies the communication process, unifying all interactions within a single, easy-to-use application. Enhance customer engagement and ensure no message is missed by integrating Yobi Sync into your business operations.

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Sync shopify contacts

Unified communication

Respond via call

Respond via text

Respond via social media

Export notes

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Elfsight Facebook Chat

$4.19 / Month

(3.4/5)

9 Reviews

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"Seamlessly integrate Facebook Chat for instant website communication." Show more

Elfsight Facebook Chat is an intuitive app designed to streamline communication between you and your website visitors. By embedding Facebook Chat on your site, you enable a quick and direct interaction channel, ensuring users can easily reach out and receive prompt responses. The app offers customizable features, such as chat-start triggers and personalized welcome messages, to attract user interaction and enhance engagement. You can choose whether to display the chat across all pages or restrict it to specific ones, tailoring the experience to your audience's needs. Additionally, you can personalize the chat interface with icons, contact photos, and other elements to align with your brand image. With Elfsight Facebook Chat, maintain constant availability for your visitors and enhance customer satisfaction by efficiently addressing their queries directly from your Facebook page.

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Selective page display

Instant website communication

Customizable chat triggers

Add to Site

Support Board ‑ Chat & Chatbot

$5-$10 / Month

(1/5)

1 Reviews

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Automate your customers' communication Show more

Support Board - Chat & Chatbot is an advanced communication platform designed to streamline interactions between customers and stores using artificial intelligence. The app features an AI-driven chatbot, powered by OpenAI, that efficiently handles customer inquiries related to Shopify stores by accessing real-time data. It enables businesses to provide 24/7 support while integrating seamlessly with various communication channels like WhatsApp, Instagram, Facebook, Telegram, emails, and SMS. With its user-friendly interface, the app allows easy access to detailed customer information, including order history and cart items, directly within the Support Board admin area. Additionally, users can display products searched by customers using interactive cards and sliders for a visually engaging experience. The platform also offers a customizable help center to enhance self-service support for customers. Designed for both human agents and AI, Support Board ensures efficient and effective communication, enhancing customer satisfaction and operational efficiency.

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Real-time data

Omni-channel integration

Ai-driven chatbots

Product card messages

Customer information access

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Google Workspace

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Simplify collaboration with integrated tools for productivity and communication. Show more

Google Workspace is a comprehensive suite of productivity tools designed to enhance collaboration and streamline workflow for businesses and individuals alike. It integrates all popular Google applications, such as Gmail, Google Drive, Docs, Sheets, and Meet, into a seamless, unified platform, allowing users to create, communicate, and collaborate with ease. With features like real-time editing, smart suggestions, and advanced security measures, Google Workspace boosts productivity while ensuring data protection. The platform is highly adaptable, offering customization options to meet the diverse needs of various industries and team sizes. Google Workspace also enhances connectivity with powerful AI-driven functionalities, enabling teams to interact efficiently regardless of their physical locations. With its user-friendly interface, it simplifies task management and ensures that all necessary tools are just a click away, making it easier for individuals and teams to focus on what matters most.

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Streamlined communication

Custom business email

Integrated productivity tools

Simplified collaboration

Real-time document editing

Shared calendar access

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Shopify Customer communication apps

Related Categories

Price

Based on reviews

Showing 60 to 80 of 46 Apps

RFQ Request Quote & Hide Price

B2Chat

Tido Whatsapp Wolf

SMSify Notifications & Support

SaleChaty

Telegram Chat by Elfsight

Azark Shop Quick Contact Forms

switchCode WhatsAppChat Button

Miduoke

Enhanced Order Staff Notes by oBundle

SMSify Notifications & Support

Smartiepal

Ecomsend‑ Chat, FAQ, Tracking

WapTap: Quick Chat WhatsApp

JivoChat Live Chat

WildGoose Live Chat

Yobi Sync

Elfsight Facebook Chat

Support Board ‑ Chat & Chatbot

Google Workspace