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Yobi Sync

Develop by Shopify
Free plan available

Connect your customers and communication in a single app

Sync shopify contacts
Unified communication
Respond via call
Respond via text
Respond via social media
Export notes
Business line

About Yobi Sync

Launched Jan 11, 2021

Categories

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Introduction Video

Description

Connect your customers and communication in a single app

Use Yobi Sync to connect your Shopify contacts with your business communication platform. Yobi is a simple unified communication platform where you and your team can respond to customers through call, text, and social media on any device.

Use Yobi Sync to connect your Shopify contacts with your business communication platform. Yobi is a simple unified communication platform where you and your team can respond to customers through call, text, and social media on any device. more
  • Get your Shopify notes and contacts exported into Yobi.
  • Get a business line so your customers can contact you and your team
  • Unify all your businesses communication into a single app

Pros

  • Integrates Shopify contacts with business communication platforms, providing a unified approach
  • Allows team members to respond to customers through multiple channels such as calls, texts, and social media, enhancing accessibility
  • Supports communication on any device, promoting flexibility and convenience for users
  • Enables export of Shopify notes and contacts into Yobi, simplifying data management
  • Offers a dedicated business line for enhanced customer communication

Cons

  • App functionality is reliant on users already having a preferred business communication platform
  • Limited information on integration compatibility with platforms outside Shopify and existing tools
  • User interface details and ease of use are not clearly described, potentially leading to usability concerns
  • Potential redundancy for businesses already using comprehensive CRM or communication platforms
  • Limited insights on customer support and user assistance, which could impact user experience

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