Ecomsend‑ Chat, Order Tracking

Develop by channelwill

Free plan available

Streamline order tracking and communication for enhanced Shopify customer support.

About Ecomsend‑ Chat, Order Tracking

Launched Apr 11, 2025

Built by channelwill

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Description

Streamline support with order tracking and customer communication via a built-in email contact form.

Ecomsend Chat, powered by Channelwill, streamlines logistics tracking by integrating Parcel Panel. It also supports custom tracking links, enabling flexible redirects to other tracking URLs. Users can directly access shipping details returned by the store for real-time updates. The built-in Email Contact Form makes it easy for customers to reach merchants, enhancing efficient communication and problem-solving. Ideal for improving user experience and boosting Shopify customer support.

Customizable widget with self-service to improve efficiency and issue resolution
Real-time order tracking minimizes "Where's my order?" queries
Easily submit forms with email notifications to ensure quick and efficient issue