Where Knowledge Meets Innovation

Channelwill Apps

channelwill Summary

Apps

Average Rating

Reviews

channelwill Contact

Apps by Channelwill

Ecomsend‑ Chat, FAQ, Tracking

Claim Offer

Streamline order tracking and communication for enhanced Shopify customer support. Show more

Ecomsend Chat, developed by Channelwill, is designed to enhance logistics tracking and Shopify customer support. By integrating with Parcel Panel, the app allows seamless tracking of shipments and supports custom tracking links for flexibility in accessing parcel updates. Users can easily view real-time shipping details directly from the store, ensuring they are always informed. The app features a built-in Email Contact Form that facilitates straightforward communication between customers and merchants, helping to resolve issues effectively. With its customizable widget and self-service options, Ecomsend Chat is perfect for improving efficiency and reducing "Where's my order?" inquiries. Email notifications ensure quick form submissions and faster response times, making this app a valuable tool for elevating user experience on Shopify.

Show less

Real-time updates

Customizable widget

Order tracking integration

Custom tracking links

Email contact form

Self-service support

Install App

Streamline support with order tracking and customer communication via a built-in email contact form.

Ecomsend Chat, powered by Channelwill, is a feature-rich Shopify app designed to enhance customer service and post-purchase experience. It integrates seamlessly with Parcel Panel for accurate, real-time order tracking, and supports custom tracking links for flexible redirection. The built-in email contact form improves response efficiency. Multi-language FAQ and help center page allowing global users to access localized help content, and customizable page height to better match store layouts.

Customizable widget with self-service to improve efficiency and issue resolution
Real-time order tracking minimizes "Where's my order?" queries
Easily submit forms with email notifications to ensure quick and efficient issue
Multi-language FAQ Support, customizable helpcenter page height