1. Home
  2. Shopify
  3. Shopify Customer communication apps

Related Categories

Price

Based on reviews

Showing 40 to 60 of 34 Apps
Outvio Exchanges and Helpdesk

Outvio Exchanges and Helpdesk

  • $125-$250 / Month
  • 7 Days Free Trial
7.9
32 Reviews
Claim Offer
Claim Offer

Post-checkout automations for a great shopping experience Show more

Exchanges & Returns by Outvio is a comprehensive Shopify app that streamlines the management of product exchanges and returns for e-commerce businesses. With a user-friendly, fully branded self-service portal, customers can easily process their returns or exchange requests, enhancing their overall shopping experience. The app not only focuses on returns but also automates the entire post-purchase workflow, including order fulfillment, shipping, tracking, and customer communication. Outvio supports exchanges for both the same or different products and offers customizable return reasons and flows. It incentivizes store credit refunds and simplifies logistics with built-in pickup and return label generation. Additionally, the app provides smart fulfillment and shipping options with over 90 courier integrations and automates customer communication through email, SMS, and WhatsApp, ensuring seamless interactions and prompt support for delivery incidents.
Show less
Shipping automation
Returns management
Exchanges management
Automated emails
Automated sms
Branded tracking
Try for Free
SaleChaty

SaleChaty

  • $9 / Month
  • Free Plan Available
Claim Offer
Claim Offer

全渠道客户沟通、营销推广平台，聚合网页聊天。 Show more

SaleChaty is a comprehensive platform designed to streamline customer communication and marketing across multiple channels. It integrates various messaging apps such as WhatsApp, Facebook Messenger, Telegram, Line, Slack, and WeChat, allowing businesses to manage all interactions from one centralized location. The app supports the incorporation of AI chatbots and advanced knowledge bases, enhancing automated responses and customer service efficiency. Additionally, SaleChaty offers automation features for seamless marketing and promotional campaigns, including bulk messaging plans and ready-to-use templates for WhatsApp and Email. The platform enhances team collaboration with shared chats and conversation assignments, ensuring orderly and efficient customer service. With SaleChaty, businesses can develop precise customer profiles, enabling personalized and targeted communication strategies. Overall, it facilitates enhanced customer engagement and optimized marketing operations.
Show less
Ai chatbot
Multi-channel communication
Customer management
Team collaboration
Knowledge base integration
Template messaging
Try for Free
Advanced Voice Mail

Advanced Voice Mail

  • $4.99 / Month
  • Free Plan Available
Claim Offer
Claim Offer

Let customers contact you via Voice Message Show more

Advanced Voice Mail is an innovative app designed to revolutionize your voicemail experience. By harnessing cutting-edge speech-to-text technology, the app seamlessly converts voice messages into text, allowing users to read their voicemails at their convenience. Its sleek and intuitive interface makes it easy to manage and prioritize messages, offering features such as message categorization and customizable notifications. Users can reply to voicemails directly within the app, choosing between audio or text responses for added flexibility. Advanced Voice Mail also integrates smoothly with your contacts, ensuring seamless connectivity and smart caller identification. With robust security features, the app prioritizes user privacy, offering a reliable and efficient solution for managing your voice communications. Whether for personal use or professional settings, Advanced Voice Mail transforms how you interact with voicemail, making communication more accessible and efficient.
Show less
Voice message sending
Online voice recorder
Customer contact channel
Try for Free
Intercom Chat Box Embed

Intercom Chat Box Embed

  • $4.9 / Month
  • 14 Days Free Trial
7.2
2 Reviews
Claim Offer
Claim Offer

Talk to your customers with just a few clicks Show more

Intercom Chat Box Embed is a user-friendly application designed to seamlessly integrate the Intercom Messenger widget into your online storefront. With its straightforward setup process, store owners can easily get started without needing any coding expertise. The app provides a simple and intuitive admin interface that allows you to enable or disable the chat box with just a single click. This makes it incredibly convenient to maintain real-time communication with customers, enhancing customer service and engagement. By embedding the chat box, you can leverage the full capabilities of Intercom Messenger to interact with visitors and boost sales. Experience hassle-free integration and start connecting with your customers effortlessly today.
Show less
Real-time communication
Easy setup
No coding
Enable/disable easily
Admin interface
Embed chat box
Try for Free
Azark Shop Quick Contact Forms

Azark Shop Quick Contact Forms

  • $5.99-$49.99 / Month
Claim Offer
Claim Offer

Streamline customer communication with customizable Shopify contact forms. Show more

Azark Shop Quick Contact Forms is a versatile tool tailored for Shopify merchants aiming to enhance customer communication. This app allows you to effortlessly create and customize contact forms that perfectly align with your store's requirements, facilitating the collection of inquiries, feedback, or custom order requests. Ideal for merchants prioritizing efficiency, the app ensures a seamless customer interaction experience by streamlining form creation and providing instant email alerts. Its responsive design adapts to various devices, guaranteeing optimal accessibility and usability for customers on any platform. With Azark Shop Quick Contact Forms, improving customer engagement and satisfaction is both simple and effective, making it a valuable asset for any Shopify store.
Show less
Customizable forms
Responsive design
Instant notifications
Install App
Yew: Connect with Telegram

Yew: Connect with Telegram

  • $5 / Month
  • 7 Days Free Trial
Claim Offer
Claim Offer

You can chat directly with customers on Telegram via the bot. Show more

Yew is a seamless communication tool for merchants, utilizing a Telegram bot to facilitate customer interactions without the need for additional app installations. Once the merchant sets up a Telegram group chat, enables topic functionality, and appoints the bot as a group admin, Yew automatically creates a new topic for each customer message. This functionality ensures that merchants receive visitor information directly in the chat, enabling real-time, direct responses. Yew also enhances interaction quality, supporting the use of Telegram stickers and the sharing of product links. Additionally, the app provides webhook notifications to keep merchants updated on customer activities. With Yew, businesses can enhance their customer service experience using the familiar and powerful interface of Telegram.
Show less
Direct customer communication
Webhook notifications
Telegram bot integration
Group chat admin
Unique visitor topics
Send stickers
Try for Free
Karix SMS and WhatsApp Notify

Karix SMS and WhatsApp Notify

  • Free App
8.2
1 Reviews
Claim Offer
Claim Offer

Karix Platform Integration to send Notifications Show more

Karix SMS and WhatsApp Notify is a robust messaging solution designed to streamline business communications across SMS and WhatsApp platforms. This app empowers businesses to effortlessly implement messaging campaigns, fostering stronger customer relationships and driving improved conversion rates and sales. Its user-friendly setup ensures that integrating messaging capabilities is seamless and efficient. Businesses can send personalized notifications by utilizing various variables to tailor messages to individual customer needs effectively. This not only enhances customer engagement but also optimizes the overall communication strategy, making Karix SMS and WhatsApp Notify an essential tool for modern businesses seeking to expand their outreach. Whether for marketing campaigns or transactional alerts, this app offers a scalable and reliable solution for dynamic customer interaction.
Show less
Personalized notifications
Business messaging capabilities
Multi-channel notifications
Campaign deployment
Try for Free
OnCustomer: Livechat & Chatbot

OnCustomer: Livechat & Chatbot

  • Free App
Claim Offer
Claim Offer

Improve customer experience on website with livechat & chatbot

Ticket management
Customer feedback
Automatic routing
Automated lead tools
Sla alerts
Try for Free
Customer Link Hub

Customer Link Hub

  • $9.99 / Month
8.2
4 Reviews

Effortless Customer Service Management, Streamline Intake Reqs Show more

Customer Link Hub is an innovative app designed to transform merchant-customer interactions by serving as a centralized platform for managing customer inquiries, orders, and support requests. This tool significantly streamlines communication, enabling businesses to respond quickly and effectively to customer queries, which enhances satisfaction and retention rates. Key features include automatic order loading and case queue management, allowing for efficient prioritization and resolution of customer issues. Customizable email templates further enhance communication by facilitating smooth transitions from email to case or message. The app also supports internal notes and messaging between merchants and customers, ensuring all parties have access to necessary information. Additionally, Customer Link Hub offers activity tracking within support cases, providing a comprehensive overview of interactions and progress.
Show less
Customizable email templates
Automatic order loading
Case queue management
Email to case
Email to messages
Internal messaging
Telegram Chat by Elfsight

Telegram Chat by Elfsight

  • $5.99 / Month
  • 7 Days Free Trial
Claim Offer
Claim Offer

Streamline Customer Communication with Chat Support Show more

Telegram Chat by Elfsight is an effective tool that enables seamless communication between businesses and their clients. This application allows you to stay connected with your customers 24/7 via the popular Telegram messenger, ensuring you are always accessible for any inquiries or support needs. It integrates easily into your website, with customization options to activate chat features on specific pages or for distinct visitor groups. You can personalize the experience by selecting chat starting triggers, crafting bespoke welcome messages, and choosing icons to suit your brand identity. By facilitating immediate interaction, Telegram Chat can help convert visitors into customers, thus boosting sales. With its adjustable design and versatile functionalities, this app ensures you remain connected with your audience anytime, anywhere.
Show less
Customizable icons
Activate on pages
Compose welcome message
Try for Free
Social Media Icons by Elfsight

Social Media Icons by Elfsight

  • $3.99 / Month
  • 7 Days Free Trial
8.2
7 Reviews
Claim Offer
Claim Offer

Simplify Social Media Sharing with Customizable Icons. Show more

Social Media Icons by Elfsight is a versatile app designed to enhance your brand's presence across social platforms, ensuring a broader reach and boosted popularity for your accounts. With over 50 predefined social platforms supported, this tool enables seamless integration, making it easier for your clients to connect with you. The app's flexible design options allow you to style the icons to align perfectly with your brand's aesthetics, offering a personalized touch. By showcasing these icons on your website, you demonstrate accessibility and openness, fostering improved communication with your audience. This not only strengthens customer relationships but also elevates your brand's online visibility and engagement.
Show less
Customizable icons
50+ platforms
Flexible design
Try for Free
Support Board ‑ Chat & Chatbot

Support Board ‑ Chat & Chatbot

  • $5-$10 / Month
  • Free Plan Available
Claim Offer
Claim Offer

Automate your customers' communication Show more

Support Board - Chat & Chatbot is an advanced communication platform designed to streamline interactions between customers and stores using artificial intelligence. The app features an AI-driven chatbot, powered by OpenAI, that efficiently handles customer inquiries related to Shopify stores by accessing real-time data. It enables businesses to provide 24/7 support while integrating seamlessly with various communication channels like WhatsApp, Instagram, Facebook, Telegram, emails, and SMS. With its user-friendly interface, the app allows easy access to detailed customer information, including order history and cart items, directly within the Support Board admin area. Additionally, users can display products searched by customers using interactive cards and sliders for a visually engaging experience. The platform also offers a customizable help center to enhance self-service support for customers. Designed for both human agents and AI, Support Board ensures efficient and effective communication, enhancing customer satisfaction and operational efficiency.
Show less
Real-time data
Omni-channel integration
Ai-driven chatbots
Product card messages
Customer information access
Try for Free
WapTap: Quick Chat WhatsApp

WapTap: Quick Chat WhatsApp

  • Free App
Claim Offer
Claim Offer

Instant customer communication with you via WhatsApp Show more

WapTap: Quick Chat WhatsApp is an innovative app designed to enhance customer communication by integrating seamlessly with the world's most popular messaging platform. This app allows businesses to offer their customers the convenience of reaching out through WhatsApp, regardless of whether they have the app installed. With highly flexible customization options, businesses can tailor the contact button to fit their brand and communication needs. WapTap ensures businesses receive customer messages instantly, enabling prompt responses and improving overall customer satisfaction. It functions efficiently across both desktop and mobile devices, ensuring accessibility and ease of use for any user. By utilizing WapTap, companies can streamline their interactions, making it easier to address customer inquiries swiftly and effectively.
Show less
Whatsapp integration
Instant communication
Customizable contact button
Desktop and mobile
Flexible interface
No app required
Try for Free
TTL Omni Connector ‑ WhatsApp

TTL Omni Connector ‑ WhatsApp

  • Free App
Claim Offer
Claim Offer

Enhance sales through WhatsApp cart recovery messages with TTL Show more

TTL Omni Connector ‑ WhatsApp is an innovative app designed to streamline communication between online retailers and their customers, enhancing the shopping experience. This tool allows businesses to customize and send messages during different stages of the customer purchase journey, directly to their WhatsApp. It helps improve customer engagement and sales conversions by sending timely updates about key events from your e-commerce store, such as order confirmation, shipping updates, and payment confirmations. The app also sends notifications for abandoned carts, helping businesses recover potentially lost sales. Users can enjoy the flexibility of sending unlimited and personalized messages tailored to individual customer preferences, ensuring that the communication feels direct and relevant. Overall, TTL Omni Connector enhances customer interaction, making it easier and more efficient to keep your customers informed and engaged.
Show less
Customizable messages
Order notifications
Shipping alerts
Abandoned cart messages
Order cancellations
Payment updates
Try for Free
Azark Shop Quick Contact Forms

Azark Shop Quick Contact Forms

  • $5.99-$49.99 / Month
Claim Offer
Claim Offer

Streamline customer communication with customizable Shopify contact forms. Show more

Azark Shop Quick Contact Forms is a versatile tool tailored for Shopify merchants aiming to enhance customer communication. This app allows you to effortlessly create and customize contact forms that perfectly align with your store's requirements, facilitating the collection of inquiries, feedback, or custom order requests. Ideal for merchants prioritizing efficiency, the app ensures a seamless customer interaction experience by streamlining form creation and providing instant email alerts. Its responsive design adapts to various devices, guaranteeing optimal accessibility and usability for customers on any platform. With Azark Shop Quick Contact Forms, improving customer engagement and satisfaction is both simple and effective, making it a valuable asset for any Shopify store.
Show less
Customizable forms
Responsive design
Instant notifications
Install App
switchCode WhatsAppChat Button

switchCode WhatsAppChat Button

  • $3 / Month
  • New
Claim Offer
Claim Offer

Enable WhatsApp chat icon for easy merchant-customer communication. Show more

SwitchCode WhatsAppChat Button is a convenient tool for merchants to seamlessly integrate a WhatsApp chat icon on their storefront, enhancing customer support accessibility. With this app, businesses can bridge communication gaps by offering instant connectivity for customers seeking assistance or inquiries. The app supports a range of customizable options, including preset, animated, and custom icons, allowing merchants to tailor the chat button to fit their brand aesthetic. By using SwitchCode, businesses can enhance user experience, streamline support interactions, and potentially increase customer satisfaction. This simple yet effective solution empowers merchants to stay connected with customers in real-time, building stronger relationships and improving service outcomes. Whether you're a small business or a large enterprise, the SwitchCode WhatsAppChat Button facilitates direct and instant communication, making it a valuable addition to any storefront.
Show less
Custom icons
Preset icons
Animated icon
Install App
JivoChat Live Chat

JivoChat Live Chat

  • $19 / Month
  • Free Plan Available
7.5
66 Reviews
Claim Offer
Claim Offer

Unified communication: real-time chat, CRM, calls for seamless customer engagement. Show more

JivoChat Live Chat is a powerful omnichannel business messenger designed for e-commerce websites, enabling you to manage all communication channels from a single app. Seamlessly integrate your website's live chat widget, social media accounts, support emails, and phone calls, ensuring you never miss a client request again. Its integrated CRM system organizes all customer interactions in one accessible place, allowing efficient team collaboration and tracking of client progress. Real-time visitor tracking and smart triggers help engage potential customers at the optimal moment, enhancing your conversion rates. JivoChat also addresses all your phone communication needs, with options to purchase new numbers or integrate existing ones for smooth call management. With the promise of a single platform to rule all communications, JivoChat offers a 14-day trial, supported by 24/7 customer service dedicated to assisting your business needs.
Show less
Integrated crm
Visitor engagement
Real-time chat
Omnichannel communication
Live call support
Try for Free
WapTap: Quick Chat WhatsApp

WapTap: Quick Chat WhatsApp

  • Free App
Claim Offer
Claim Offer

Instant customer communication with you via WhatsApp Show more

WapTap: Quick Chat WhatsApp is an innovative app designed to enhance customer communication by integrating seamlessly with the world's most popular messaging platform. This app allows businesses to offer their customers the convenience of reaching out through WhatsApp, regardless of whether they have the app installed. With highly flexible customization options, businesses can tailor the contact button to fit their brand and communication needs. WapTap ensures businesses receive customer messages instantly, enabling prompt responses and improving overall customer satisfaction. It functions efficiently across both desktop and mobile devices, ensuring accessibility and ease of use for any user. By utilizing WapTap, companies can streamline their interactions, making it easier to address customer inquiries swiftly and effectively.
Show less
Whatsapp integration
Instant communication
Customizable contact button
Desktop and mobile
Flexible interface
No app required
Try for Free
WildGoose Live Chat

WildGoose Live Chat

  • Free Plan Available
Claim Offer
Claim Offer

One platform covers multiple channels of communication Show more

WildGoose Live Chat is an innovative customer service tool designed for global businesses, offering seamless communication across various channels such as websites, Email, Facebook, Instagram, Telegram, and Line. This versatile platform is ideal for e-commerce and any real-time online communication needs, efficiently consolidating interactions in one place. By enhancing manual efficiency and boosting customer satisfaction, WildGoose Live Chat helps increase conversion and repurchase rates. It comes equipped with features like automatic translation, making it easier to bridge language barriers and serve a diverse clientele. The platform also offers insightful data analytics, providing key metrics on agent workloads and service quality to help improve performance. With streamlined agent collaboration, WildGoose Live Chat empowers businesses to drive growth and cultivate private domain traffic effectively.
Show less
Automatic translation
Data statistics
Multi-channel live chat
Efficient agent collaboration
Try for Free
Yobi Sync

Yobi Sync

  • Free App
Claim Offer
Claim Offer

Connect your customers and communication in a single app Show more

Yobi Sync is an essential tool for businesses looking to streamline their customer communication by connecting Shopify contacts with the Yobi platform. With Yobi, you can effortlessly manage customer interactions across calls, texts, and social media from any device, ensuring timely and efficient responses. By exporting Shopify notes and contacts into Yobi, businesses can maintain seamless communication and stay organized. The app also offers a dedicated business line that facilitates direct and professional contact between your team and customers. Yobi Sync simplifies the communication process, unifying all interactions within a single, easy-to-use application. Enhance customer engagement and ensure no message is missed by integrating Yobi Sync into your business operations.
Show less
Sync shopify contacts
Unified communication
Respond via call
Respond via text
Respond via social media
Export notes
Try for Free
Scroll to Top