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TTL Omni Connector ‑ WhatsApp
Enhance sales through WhatsApp cart recovery messages with TTL
About TTL Omni Connector ‑ WhatsApp
Built by Tata Teleservices Limited
Description
TTL WhatsApp App is designed to help you easily integrate WhatsApp into your store.
Our app provides the features to make communication with your customers easy and efficient. With this App, you can customize your content and send to your customers during their purchase journey. Strengthen connections with your customers and improve conversions by sending key events from your e-commerce store directly to your customer's WhatsApp. Send unlimited messages and personalize messages according to your preferences.
- Order Created: Send a WhatsApp message when a new order is placed in your store.
- Payment Confirmed: Send a WhatsApp message when a new order is paid by customer
- Order Shipped: Send a WhatsApp message whenever a new order is shipped.
- Order Cancelled: Send a WhatsApp message whenever a new order is cancelled.
- Abandoned Cart: WhatsApp message when a buyer doesn't complete the purchase.
Pros
- Enhances communication with customers by sending WhatsApp messages during key events
- Helps recover abandoned carts through WhatsApp messages
- Allows customization and personalization of messages
- Unlimited message sending capability
- Supports multiple key events like order creation, payment confirmation, shipping status, and order cancellations
Cons
- Reliance on WhatsApp for communication; may not be suitable for all customer demographics
- Possible privacy concerns as customers may not prefer receiving messages on WhatsApp
- Integration issues or delayed notifications might occur
- Additional cost considerations for businesses due to messaging and app subscription fees
Key Features
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