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Mercuri: SMS & WhatsApp Inbox logo

Mercuri: SMS & WhatsApp Inbox

Develop by Karthik Manjunath
Free plan available

Order & shipping notifications via WhatsApp, SMS & Live Chat

Workflow automation
Abandoned cart recovery
Order notifications
Live chat
Shared inbox
Personalized marketing
Shipping updates
3 Reviews
8.2
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About Mercuri: SMS & WhatsApp Inbox

Launched Dec 21, 2023

Categories

Chat Customer order tracking Merchant order notification Order tracking Selling online - Other SMS marketing

Built by Karthik Manjunath

Email :

[email protected]

Address

4 5th Main 7th Cross, SG Palya, CV Raman Nagar, Bangalore, AL, 560093, US

Website Privacy policy

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Introduction Video

Description

Have one-on-one communication with customers, send notifications, and broadcast via SMS & WhatsApp

Connect with customers through one-on-one chats, automated notifications, and broadcasts—all in one place. Have real conversations with customers through SMS and WhatsApp, building stronger relationships. Send order and shipping updates, run promotions, and manage conversations with a shared inbox. Perfect for merchants who want to improve engagement, boost sales, and simplify communication.

Connect with customers through one-on-one chats, automated notifications, and broadcasts—all in one place. Have real conversations with customers through SMS and WhatsApp, building stronger relationships. Send order and shipping updates, run promotions, and manage conversations with a shared inbox. Perfect for merchants who want to improve engagement, boost sales, and simplify communication. more
  • SMS & WhatsApp Inbox: Engage customers with seamless one-on-one messaging.
  • Notifications: Order, shipping updates via SMS & WhatsApp
  • WhatsApp Chat Widget for customer to chat via WhatsApp
  • WhatsApp and SMS helpdesk to support customers.
  • Recover abandoned carts by sending direct checkout via WhatsApp and SMS

Pros

  • Boosts eCommerce by enabling personalized WhatsApp and SMS marketing to enhance customer engagement and retention
  • Streamlines customer service with an integrated SMS and WhatsApp Shared Inbox
  • Connects seamlessly with Gorgias SMS
  • Automates workflow to manage routine communications such as order confirmations and shipping updates
  • Offers SMS & WhatsApp marketing for new launches & sales
  • Provides notifications for order and shipping updates via SMS & WhatsApp
  • Includes a WhatsApp Chat Widget for customer interactions
  • Supports customers through a WhatsApp and SMS Helpdesk
  • Helps recover abandoned carts by sending direct checkout links via WhatsApp and SMS
  • High customer satisfaction with support and functionality, as evidenced by positive customer reviews

Top Helpful Reviews

dwij

Jul 30, 2024  on Shopify

Mercuri's SMS and WhatsApp services made reaching our customers easy and effective, leading to better engagement and happier customers. The seamless integration helped us send order updates, promotions, and personalized messages directly to our customers' phones. This personal touch has really strengthened our customer relationships and boosted sales. The Mercuri team is fantastic, always responsive and helpful. Their dedication to great customer service aligns perfectly with our own values. We highly recommend Mercuri to any e-commerce store looking to improve customer communication. Thanks, Mercuri, for making a real difference for us!

Sri Sri Tattva

Jun 01, 2024  on Shopify

Mercuri has been an invaluable partner in managing transactional order and shipping updates via WhatsApp. Karthik, the founder, is always within reach, whether through WhatsApp or a phone call. I highly recommend their services to any growing business looking for efficient and reliable communication solutions. Give Mercuri a try—you won't be disappointed!

My Store

May 27, 2024  on Shopify

Great app for SMS & WhatsApp order and shipping notifications. Karthik and team are very supportive and immediately reachable for any help. If you plan to grow your store and are looking to run campaigns they'll help you out.

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