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9.1
Mercuri: SMS, WhatsApp & AI logo

Mercuri: SMS, WhatsApp & AI

Free plan available

Order & shipping notifications via WhatsApp, SMS & Live Chat

Workflow automation
Abandoned cart recovery
Order notifications
Live chat
Shared inbox
Personalized marketing
Shipping updates
4 Reviews
9.1

Built by Karthik Manjunath

Email :

[email protected]

Address

4 5th Main 7th Cross, SG Palya, CV Raman Nagar, Bangalore, AL, 560093, US

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ZB: WhatsApp & Messenger Chat logo
(110 Reviews)
$4.99-$19.99 / Month
  • Free Plan Available
  • Sponsored

Support your customers quickly using Facebook Live Chat.

Introduction Video

Description

AI Agents that integrate into SMS and WhatsApp, helping you stay connected with your customers 24x7.

Unified chat interface for SMS and WhatsApp, AI‑driven conversation flows for sales, abandoned cart recovery and support, automated order and shipping alerts, targeted broadcast campaigns, shared inbox for team collaboration, with ready‑to‑use templates for fast message setup without coding.

Unified chat interface for SMS and WhatsApp, AI‑driven conversation flows for sales, abandoned cart recovery and support, automated order and shipping alerts, targeted broadcast campaigns, shared inbox for team collaboration, with ready‑to‑use templates for fast message setup without coding. more
  • AI Agents for product recommendations, sales and customer support.
  • Notifications: Order, shipping updates via SMS & WhatsApp
  • SMS & WhatsApp Inbox: Engage customers with seamless one-on-one messaging.
  • Run targeted broadcast messages and promotional campaigns.
  • Recover abandoned carts by sending direct checkout via WhatsApp and SMS

Pros

  • Boosts eCommerce by enabling personalized WhatsApp and SMS marketing to enhance customer engagement and retention
  • Streamlines customer service with an integrated SMS and WhatsApp Shared Inbox
  • Connects seamlessly with Gorgias SMS
  • Automates workflow to manage routine communications such as order confirmations and shipping updates
  • Offers SMS & WhatsApp marketing for new launches & sales
  • Provides notifications for order and shipping updates via SMS & WhatsApp
  • Includes a WhatsApp Chat Widget for customer interactions
  • Supports customers through a WhatsApp and SMS Helpdesk
  • Helps recover abandoned carts by sending direct checkout links via WhatsApp and SMS
  • High customer satisfaction with support and functionality, as evidenced by positive customer reviews

Top Helpful Reviews

PrimeShop24

Apr 09, 2025  on Shopify

We've been using the Mercury app by Karthik for WhatsApp notifications, and it has significant positive impact on our operations. The UX is super clean and easy to navigate, and it solved a major communication gap we were facing with our customers for order notifications. Pricing is very reasonable. And a special shoutout to Karthik — his support is absolutely top-notch! Quick, helpful, and always there when you need him. Highly recommended!

dwij

Jul 30, 2024  on Shopify

Mercuri's SMS and WhatsApp services made reaching our customers easy and effective, leading to better engagement and happier customers. The seamless integration helped us send order updates, promotions, and personalized messages directly to our customers' phones. This personal touch has really strengthened our customer relationships and boosted sales. The Mercuri team is fantastic, always responsive and helpful. Their dedication to great customer service aligns perfectly with our own values. We highly recommend Mercuri to any e-commerce store looking to improve customer communication. Thanks, Mercuri, for making a real difference for us!

Sri Sri Tattva

Jun 01, 2024  on Shopify

Mercuri has been an invaluable partner in managing transactional order and shipping updates via WhatsApp. Karthik, the founder, is always within reach, whether through WhatsApp or a phone call. I highly recommend their services to any growing business looking for efficient and reliable communication solutions. Give Mercuri a try—you won't be disappointed!

My Store

May 27, 2024  on Shopify

Great app for SMS & WhatsApp order and shipping notifications. Karthik and team are very supportive and immediately reachable for any help. If you plan to grow your store and are looking to run campaigns they'll help you out.

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