Mercuri's Shopify app boosts eCommerce by enabling personalized WhatsApp and SMS marketing to enhance customer engagement and retention. It streamlines customer service with an integrated SMS and WhatsApp Shared Inbox that connects seamlessly with Gorgias SMS, allowing your team to focus on complex issues. Workflow automation further enhances productivity by managing routine communications such as order confirmations and shipping updates, optimizing operational efficiency.

• SMS & WhatsApp marketing for new launches & sales.
• Notifications: Order, shipping updates via SMS & WhatsApp
• WhatsApp Chat Widget for customer to chat via WhatsApp
• WhatsApp and SMS Helpdesk to support customers.
• Recover abandoned carts by sending direct checkout via WhatsApp and SMS