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Mercuri ‑ SMS Marketing & AI logo

Mercuri ‑ SMS Marketing & AI

Develop by Shopify

$29-$99

/ Month
Free plan available 30 Days Free Trial

Order & shipping notifications via WhatsApp, SMS & Live Chat

Workflow automation
Abandoned cart recovery
Order notifications
Live chat
Shared inbox
Personalized marketing
Shipping updates

Built by Shopify

Address

345 7th Ave, 1400, New York, NY, 10001, US

Website Support Portal Privacy policy Tutorial FAQ Document
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Introduction Video

Description

Two-way SMS Marketing & WhatsApp for stores that sell products and take bookings.

Mercuri helps Shopify merchants drive revenue with SMS marketing and WhatsApp campaigns powered by Shopify Segments. Built for brands that sell products and take bookings, Mercuri helps recover abandoned bookings and carts automatically, manage real two-way SMS & WhatsApp conversations from a shared inbox, and use AI Agents to reply to customer queries 24/7.

Mercuri helps Shopify merchants drive revenue with SMS marketing and WhatsApp campaigns powered by Shopify Segments. Built for brands that sell products and take bookings, Mercuri helps recover abandoned bookings and carts automatically, manage real two-way SMS & WhatsApp conversations from a shared inbox, and use AI Agents to reply to customer queries 24/7. more
  • Marketing: Run targeted SMS Marketing & WhatsApp powered by Shopify Segments
  • Inbox: Offer fast support with two-way conversations in SMS and WhatsApp
  • Cart & Booking Recovery: Recover abandoned carts and bookings with instantly.
  • AI: Use AI Agents to answer questions instantly, even outside business hours
  • SMS & WhatsApp Alerts : Send order, shipping, and booking alerts automatically.

Pros

  • Boosts eCommerce by enabling personalized WhatsApp and SMS marketing to enhance customer engagement and retention
  • Streamlines customer service with an integrated SMS and WhatsApp Shared Inbox
  • Connects seamlessly with Gorgias SMS
  • Automates workflow to manage routine communications such as order confirmations and shipping updates
  • Offers SMS & WhatsApp marketing for new launches & sales
  • Provides notifications for order and shipping updates via SMS & WhatsApp
  • Includes a WhatsApp Chat Widget for customer interactions
  • Supports customers through a WhatsApp and SMS Helpdesk
  • Helps recover abandoned carts by sending direct checkout links via WhatsApp and SMS
  • High customer satisfaction with support and functionality, as evidenced by positive customer reviews

Top Helpful Reviews

Jumkey Handmade Terracotta Jewellery | 100% Handmade with Love ❤️

Dec 12, 2025  on Shopify

Product is simple, intuitive interface, and the Shopify integration works flawlessly. Syncing existing Shopify segments and automations is smooth, making it one of the strongest Shopify integrations available. The onboarding team is supportive, quick to act, ensuring campaigns are going live faster. I enjoyed their speed, promptness and delivery promise. Overall, the product and teams are agile, receptive to feedback, fast to implement changes with a fast support system in place. So far enjoyed working with them!

HS925

Nov 27, 2025  on Shopify

Mercuri has a user-friendly interface, reliable support and seamless integration with Shopify & the WhatsApp Commerce. One can easily sync their Shopify catalog and start selling products on WhatsApp. Many of the main-stream WhatsApp service providers do not provide requisite support, that was one of the main reasons for us to switch to Mercuri. The product is currently new and advanced features are under development, looking forward to upcoming updates.

Swapnil Arts

Nov 24, 2025  on Shopify

Mercuri AI Copilot is an absolutely essential app for scaling Shopify store. It has seamlessly automated our customer communication, from abandoned cart reminders to personalized follow-ups, leading to a significant and immediate boost in conversion rates via WhatsApp. A special shout-out to Karthik, the co-founder, who provided personal support during setup. This app is an indispensable tool. Highly recommended!

PopsCart

Oct 20, 2025  on Shopify

Great app for SMS and WhatsApp order and shipping notifications, as well as 2-way conversational Marketing. The AI Agent on WhatsApp makes customer conversations smooth and engaging. Karthik and the team are very supportive and always quick to help. If you’re looking to grow your store or run marketing campaigns, they’ll guide you every step of the way.

Aadvik Crystals

Oct 12, 2025  on Shopify

Super easy setup and super easy to use. app works smoothly. Support by Kartik and team is top notch. Always available for any query or help required.

Teenbaan

Sep 06, 2025  on Shopify

We’ve been using Mercuri since 2021, starting with our Wix site, and recently migrated to Shopify. The transition was seamless, thanks to their team. Mercuri has helped us grow through WhatsApp marketing campaigns, notifications, and AI support agents. Beyond the product itself, the founder has personally worked with us to plan and execute campaigns. Excellent product, outstanding support, and a great team.

Tarvica

Sep 04, 2025  on Shopify

Very easy to set up WhatsApp widget in your website and launch marketing campaigns. The support is excellent—the founder personally guided me through the setup. The pricing model is also great to start with, since you only pay for what you use. Highly recommended.

Carbon Life

Aug 14, 2025  on Shopify

The Mercuri App is incredibly easy to set up — you can start sending WhatsApp & SMS notifications quickly by simply onboarding a number that’s already on WhatsApp Business. The team is fantastic and always ready to guide you through every step of the process, making the whole experience smooth and hassle-free.

GoofOn

Jun 02, 2025  on Shopify

Mercuri has been very easy to use and functional. Karthik has been of great help in diagnosing issues whenever it comes up. Would recommend the app and the team! :)

PrimeShop24

Apr 09, 2025  on Shopify

We've been using the Mercury app by Karthik for WhatsApp notifications, and it has significant positive impact on our operations. The UX is super clean and easy to navigate, and it solved a major communication gap we were facing with our customers for order notifications. Pricing is very reasonable. And a special shoutout to Karthik — his support is absolutely top-notch! Quick, helpful, and always there when you need him. Highly recommended!

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