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SMS Marketing & AI ‑ Mercuri logo

SMS Marketing & AI ‑ Mercuri

Develop by Shopify

$29-$99

/ Month
Free plan available 30 Days Free Trial

Order & shipping notifications via WhatsApp, SMS & Live Chat

Workflow automation
Abandoned cart recovery
Order notifications
Live chat
Shared inbox
Personalized marketing
Shipping updates

Built by Shopify

Address

160 Robinson Road, Singapore, 068914, SG

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Introduction Video

Description

2-way SMS Marketing app & WhatsApp integration to boost sales & recover abandoned carts

Engage customers with two-way SMS Marketing and WhatsApp campaigns, run highly targeted promotional campaigns integrated with Shopify Segments. Our Conversational AI Agents provide 24/7 support, recommend products, and handle sales queries, delivering a personalized, human-like experience. Easily send SMS Alerts or WhatsApp messages for order and shipping alerts. The platform is simple and easy to use, surpassing competitors like SMSBump, Klaviyo, and Mailchimp.

Engage customers with two-way SMS Marketing and WhatsApp campaigns, run highly targeted promotional campaigns integrated with Shopify Segments. Our Conversational AI Agents provide 24/7 support, recommend products, and handle sales queries, delivering a personalized, human-like experience. Easily send SMS Alerts or WhatsApp messages for order and shipping alerts. The platform is simple and easy to use, surpassing competitors like SMSBump, Klaviyo, and Mailchimp. more
  • Marketing: Run targeted SMS & WA campaigns for seasonal sales
  • Inbox: Offer fast support with two-way conversations in SMS and WA
  • Cart Recovery: Recover abandoned carts with checkout links via SMS or WA
  • AI: Use AI Agents to answer questions instantly, even outside business hours
  • Notifications: Send order and shipping alerts automatically

Pros

  • Boosts eCommerce by enabling personalized WhatsApp and SMS marketing to enhance customer engagement and retention
  • Streamlines customer service with an integrated SMS and WhatsApp Shared Inbox
  • Connects seamlessly with Gorgias SMS
  • Automates workflow to manage routine communications such as order confirmations and shipping updates
  • Offers SMS & WhatsApp marketing for new launches & sales
  • Provides notifications for order and shipping updates via SMS & WhatsApp
  • Includes a WhatsApp Chat Widget for customer interactions
  • Supports customers through a WhatsApp and SMS Helpdesk
  • Helps recover abandoned carts by sending direct checkout links via WhatsApp and SMS
  • High customer satisfaction with support and functionality, as evidenced by positive customer reviews

Top Helpful Reviews

HS925

Nov 27, 2025  on Shopify

Mercuri has a user-friendly interface, reliable support and seamless integration with Shopify & the WhatsApp Commerce. One can easily sync their Shopify catalog and start selling products on WhatsApp. Many of the main-stream WhatsApp service providers do not provide requisite support, that was one of the main reasons for us to switch to Mercuri. The product is currently new and advanced features are under development, looking forward to upcoming updates.

Swapnil Arts

Nov 24, 2025  on Shopify

Mercuri AI Copilot is an absolutely essential app for scaling Shopify store. It has seamlessly automated our customer communication, from abandoned cart reminders to personalized follow-ups, leading to a significant and immediate boost in conversion rates via WhatsApp. A special shout-out to Karthik, the co-founder, who provided personal support during setup. This app is an indispensable tool. Highly recommended!

PopsCart

Oct 20, 2025  on Shopify

Great app for SMS and WhatsApp order and shipping notifications, as well as 2-way conversational Marketing. The AI Agent on WhatsApp makes customer conversations smooth and engaging. Karthik and the team are very supportive and always quick to help. If you’re looking to grow your store or run marketing campaigns, they’ll guide you every step of the way.

Aadvik Crystals

Oct 12, 2025  on Shopify

Super easy setup and super easy to use. app works smoothly. Support by Kartik and team is top notch. Always available for any query or help required.

Teenbaan

Sep 06, 2025  on Shopify

We’ve been using Mercuri since 2021, starting with our Wix site, and recently migrated to Shopify. The transition was seamless, thanks to their team. Mercuri has helped us grow through WhatsApp marketing campaigns, notifications, and AI support agents. Beyond the product itself, the founder has personally worked with us to plan and execute campaigns. Excellent product, outstanding support, and a great team.

Tarvica

Sep 04, 2025  on Shopify

Very easy to set up WhatsApp widget in your website and launch marketing campaigns. The support is excellent—the founder personally guided me through the setup. The pricing model is also great to start with, since you only pay for what you use. Highly recommended.

Carbon Life

Aug 14, 2025  on Shopify

The Mercuri App is incredibly easy to set up — you can start sending WhatsApp & SMS notifications quickly by simply onboarding a number that’s already on WhatsApp Business. The team is fantastic and always ready to guide you through every step of the process, making the whole experience smooth and hassle-free.

GoofOn

Jun 02, 2025  on Shopify

Mercuri has been very easy to use and functional. Karthik has been of great help in diagnosing issues whenever it comes up. Would recommend the app and the team! :)

PrimeShop24

Apr 09, 2025  on Shopify

We've been using the Mercury app by Karthik for WhatsApp notifications, and it has significant positive impact on our operations. The UX is super clean and easy to navigate, and it solved a major communication gap we were facing with our customers for order notifications. Pricing is very reasonable. And a special shoutout to Karthik — his support is absolutely top-notch! Quick, helpful, and always there when you need him. Highly recommended!

dwij

Jul 30, 2024  on Shopify

Mercuri's SMS and WhatsApp services made reaching our customers easy and effective, leading to better engagement and happier customers. The seamless integration helped us send order updates, promotions, and personalized messages directly to our customers' phones. This personal touch has really strengthened our customer relationships and boosted sales. The Mercuri team is fantastic, always responsive and helpful. Their dedication to great customer service aligns perfectly with our own values. We highly recommend Mercuri to any e-commerce store looking to improve customer communication. Thanks, Mercuri, for making a real difference for us!

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