Mailswap : SAV manager

Name: Mailswap : SAV manager Introduction Video
Uploaded: 2024-04-06T23:09:04Z
Duration: 1 min 33 s
Description: Automatic management and response for your after-sales service

Develop by Shopify

$49.99-$149.99

/ Month

Free plan available 14 Days Free Trial

Automatic management and response for your after-sales service

Simple setup

Automatic responses

Customer file creation

Response statistics

Quick replies

Satisfaction tracking

About Mailswap : SAV manager

Launched Sep 16, 2021

Built by Shopify

Address

Toronto, ON, CA

Website Support Portal Privacy policy Tutorial FAQ Document

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Introduction Video

Description

Optimize your after-sales service and save time with Mailswap: AI to improve your customer support!

Mailswap is the ultimate solution for e-merchants overwhelmed by their after-sales service. Create customer files and use our statistics to improve your online store. Thanks to automation, you can respond quickly and personally to every customer request. Increased customer satisfaction guaranteed! Stop wasting time responding to recurring customer support requests and concentrate on growing your business.

Simple configuration. Just a few clicks to get started.
Save time managing your after-sales service! Mailswap answers your questions.
Increase your customer satisfaction by responding within 3 hours.

Pros

Automatic management of after-sales service, reducing manual workload
Creates customer files and provides statistics to improve the online store
Quick and personalized responses to customer requests
Can lead to increased customer satisfaction
Saves time by handling recurring customer support requests
Simple configuration, easy to get started

Cons

Reliance on automation may reduce the personal touch in certain customer interactions
Potential technical issues with automation that could disrupt after-sales service
Limited customization options might not fit all types of businesses
Initial setup might require a learning curve for some users

Top Helpful Reviews

Go Buggy

May 10, 2023 on Shopify

Super app, intuitive, ça ma permis de réduire drastiquement mes couts SAV, en retirant l'agence qui me prennait plus de 1500€ par mois. Top

Melosa

Apr 17, 2023 on Shopify

Bonjour j'essaie de m'inscrire sur l'application j'ai inscris mon email 3 fois je n'ai pas reçu d'email de confirmation, et quand j'essaye de me connecter pareil l'application ne me reconnait pas, Ca commence bien !