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Mailswap : SAV manager logo

Mailswap : SAV manager

Develop by Shopify

$49.99-$149.99

/ Month
Free plan available 14 Days Free Trial

Automatic management and response for your after-sales service

Simple setup
Automatic responses
Customer file creation
Response statistics
Quick replies
Satisfaction tracking

About Mailswap : SAV manager

Launched Sep 16, 2021

Categories

Built by Shopify

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Introduction Video

Description

Optimize your after-sales service and save time with Mailswap: AI to improve your customer support!

Mailswap is the ultimate solution for e-merchants overwhelmed by their after-sales service. Create customer files and use our statistics to improve your online store. Thanks to automation, you can respond quickly and personally to every customer request. Increased customer satisfaction guaranteed! Stop wasting time responding to recurring customer support requests and concentrate on growing your business.

Mailswap is the ultimate solution for e-merchants overwhelmed by their after-sales service. Create customer files and use our statistics to improve your online store. Thanks to automation, you can respond quickly and personally to every customer request. Increased customer satisfaction guaranteed! Stop wasting time responding to recurring customer support requests and concentrate on growing your business. more
  • Simple configuration. Just a few clicks to get started.
  • Save time managing your after-sales service! Mailswap answers your questions.
  • Increase your customer satisfaction by responding within 3 hours.

Pros

  • Automatic management of after-sales service, reducing manual workload
  • Creates customer files and provides statistics to improve the online store
  • Quick and personalized responses to customer requests
  • Can lead to increased customer satisfaction
  • Saves time by handling recurring customer support requests
  • Simple configuration, easy to get started

Cons

  • Reliance on automation may reduce the personal touch in certain customer interactions
  • Potential technical issues with automation that could disrupt after-sales service
  • Limited customization options might not fit all types of businesses
  • Initial setup might require a learning curve for some users

Top Helpful Reviews

Go Buggy

May 10, 2023  on Shopify

Super app, intuitive, ça ma permis de réduire drastiquement mes couts SAV, en retirant l'agence qui me prennait plus de 1500€ par mois. Top

Melosa

Apr 17, 2023  on Shopify

Bonjour j'essaie de m'inscrire sur l'application j'ai inscris mon email 3 fois je n'ai pas reçu d'email de confirmation, et quand j'essaye de me connecter pareil l'application ne me reconnait pas, Ca commence bien !

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