Q&A and Search ‑ WiseCues

Name: Q&amp;A and Search ‑ WiseCues Introduction Video
Uploaded: 2024-10-03T14:12:03Z
Duration: 1 min 33 s
Description: Smart search and question answering all in one

Develop by Shopify

$149.99-$399

/ Month

Free plan available

Smart search and question answering all in one

Multi-language support

Ai-powered search

Instant answers

Typos and synonyms

Complex queries

Seamless mobile

About Q&A and Search ‑ WiseCues

Launched Oct 02, 2024

Built by Shopify

Address

261 Martindale Rd, Unit 9, St. Catharines, ON, L2W 1A2, CA

Website Support Portal Privacy policy Tutorial FAQ Document

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Introduction Video

Description

Q&A, unprecedented AI search and explanations

WiseCues transforms your search bar into an AI-powered smart assistant, combining question answering and product search in one place. Customers and your sales team get instant answers to general, product-specific questions, and AI-generated personalized product snippets on search results to drive purchases. It understands typos, synonyms, complex queries and full sentences, reducing support workload, boosting sales, and minimizing returns.Backed by Microsoft Cloud for enterprise-level security.

Lessen support workload and decrease returns by providing real-time answers
Reduce site abandonment with unprecedented natural language search
Boost conversion by enhancing search results with personalized explanations
Empower your sales team with instant product knowledge and selling points
All in one place: search and questions answered right from your search bar

Pros

Transforms search bar into a smart assistant
Understands typos and synonyms right out of the box
Handles complex queries effortlessly
Answers both general store and product-specific questions
Reduces customer support needs
Boosts sales and minimizes returns
Backed by Microsoft Cloud offering enterprise-level security and reliability
Supports multiple languages, enhancing accessibility
Provides a seamless mobile experience

Cons

Potential reliance on Microsoft Cloud could be a limitation if platform changes occur
Complex queries might still have limitations depending on the data quality
Might require initial setup time and customization to fit specific store needs
Possible integration issues with some existing store systems